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HomeMy WebLinkAbout11 - Management ServicesManagement Services The Management Services Division includes the City Council, City Manager's Office, City Secretary, City Attorney's Office, and Employee and Organizational Services. This division functions as the central communication link between the Council and the City organization, and manages City operations and services. Division Financial Summary: City Council City Attorneys Office City Managers Office Economic Development Grants Employee & Organizational Svcs City-wide Services Safety Services TOTAL 1,112,506 2,926,267 2,166,360 Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted Source of Funding: General Fund Joint Services Fund Special Revenue Funds 95/96 94/95 95/96 Projected Actual Budget Actual 887,348 1,083,479 1,069,139 120,062 134,518 127,251 105,096 1,708,270 969,970 TOTAL 1,112,506 2,926,267 2,166,360 Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 97/98 Projected Base (% Change ") 73,100 (-12.0%) 95/96 94/95 95/96 Projected Actual Budget Actual 50,764 60,100 54,324 229,366 300,866 300,866 371,684 262,695 254,131 105,096 1,708,270 969,970 201,531 286,770 286,770 34,003 173,048 173,048 120,062 134,518 127,251 TOTAL 1,112,506 2,926,267 2,166,360 Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted Source of Funding: General Fund Joint Services Fund Special Revenue Funds 95/96 94/95 95/96 Projected Actual Budget Actual 887,348 1,083,479 1,069,139 120,062 134,518 127,251 105,096 1,708,270 969,970 TOTAL 1,112,506 2,926,267 2,166,360 Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 97/98 Projected Base (% Change ") 73,100 (-12.0%) 337,231 (-1.5x) 314,113 (o.(rx) 68,000 (-97.6°A) 333,838 (0.0%) 375,384 (-17.1%) 97,516 (-15.9%) 1,599,182 (-64.o%) 97/98 Projected Base (% Change ") 1,531,182 (-6.7%) O (WA) 68,000 (-97.69A) 1,599,182 (-64.o%) 249 Ends & Means Economic Development Policy End 1.0. Georgetown's economy is self-sustaining through diversified growth, a broad tax base with minimal impact from economic fluctuation, enhanced business opportunity and job creation. Focus End 1.2 Georgetown recruits small to mid-sized commercial/industrial firms from all areas of the production process (i.e., research and development, assembly, production, distribution, warehousing, and retailing). Means (96-97) Complete Texas Capital Fund Grants for Advanced Cable Services and Advance Metal Systems. City Manager's Office) Focus End 1.3 The City, the Georgetown Industrial Foundation, the Chamber of Commerce and local business and industry work together to promote an aggressive commercial/industrial retention and expansion program. Means (96-01) Support Chamber of Commerce and Georgetown Industrial Foundation in their efforts to broaden the tax base and create jobs. (City Manager's Office, City Attorney's Office) Focus End 1.7 The City provides financial and nonfinancial incentives to promote economic development. Means (96-97) Revise Business Incentive Package. (City Manager's Office) Means (96-97) Create a 413 Development Corporation for economic development purposes. (City Council, City Manager's Office) Education Polices 2.0 Diverse and comprehensive educational opportunities are available through public and private cooperative efforts. Means (96-97) Work with Williamson County and the Georgetown Industrial Foundation to secure funding for Workforce Development. (City Manager's Office) Means (96-97) Support community efforts to obtain Austin Community College, Temple Junior College, and Southwest Texas State University extension courses in Georgetown. (City Manager's Office) Environmental and Resource Conservation Policy End 3.0 The physical qualities that make Georgetown attractive are protected. Focus End 3.1 Georgetown's water resources system provides a sufficient water supply of high quality to meet future City needs, to meet economic development and recreational requirements, and to conserve wildlife. MANAGEMENT SERVICES 250 ANNUAL OPERATING PLAN 1996/97 Means (96-97) Finalize negotiations with Brazos River Authority for additional water supply rights. (City Council, City Manager's Office, City Attorney's Office) Means (96-97) Seek legislation to permit financing for closing private septic tanks and connecting customers to the City wastewater system. (City Manager's Office) Facilities and Services Policy End 4.0 The City provides for the safety of its citizens and supports the responsive delivery of coordinated services by the City and other public agencies. Means (96-97) Plan for the construction of a parking lot at Main and 6th Street. (City Manager's Office) Focus End 4.2 The City has a high level of employee satisfaction and retention. Means (96-97) Implement & provide training on revised personnel policies. (Employee & Organizational Services) Means (96-97) Use results from organizational needs inventory (assessment) to carry out action plan for continued professional development of City-wide staff, focusing on alignment with the City's values -based organizational culture. (Employee & Organizational Services) Means (96-97) Research feasibility of on -sight child care. (Employee & Organizational Services) Means (96-97) Implement strategies for process improvement in Employee and Organizational Services, especially in the areas of recruitment, staffing and payroll administration. (Employee & Organizational Services) Means (96-97) Adjust pay grade ranges and merit matrix to remain competitive with market. (Employee & Organizational Services) Means (96-97) Develop a wellness program to promote healthy lifestyles and thus reduce health insurance claims. (Employee & Organizational Services) Focus End 4.6. The City meets the needs of internal and external customers through innovative acquisition and use of information resources. Means (96-97) Provide training to City staff on efficient use of legal services and complete implementation of project management of all City legal work. (City Attorney's Office) Finance Policy End 5.0 All municipal operations are conducted in an efficient business -like manner and sufficient financial resources for both short-term and long-term needs are provided. Means (96-97) Secure additional funding for parks and recreation facilities in cooperation with the Parks and Recreation Board. (City Manager's Office) MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 251 Means (96-98) Join forces with GISD and Williamson County to maximize current resources through joint purchasing, property/facility sharing, and other innovations. (City Council, City Manager's Office) Governmental Affairs Policy End 6.0 A high level of cooperation and involvement exists among Georgetown's citizens and governmental organizations. Focus End 6.1 All citizens actively participate in governmental functions. Means (96-98) Support plans for Georgetown's 150th birthday celebration. (City Council, City Manager's Office) Means (96-97) Produce distributea-City quarterly newsletter to the citizens. (CiManager s Office) Means (96-01) Encourage and promote citizen involvement on advisory boards and commissions. (City Manager's Office) Focus End 6.2 The City develops and coordinates service delivery policies with Williamson County, the Georgetown Independent School District and other organizations that provide services to Georgetown. Focus End 6.3 The City is a strong and visible participant in developing comprehensive solutions to issues of concern on a regional level. Means (96-97) Continue cooperation with GISD to seek an efficient General Election process. (City Council, City Manager's Office) Growth and Physical Development Policy End 7.0 Georgetown's land uses support economic, cultural and social activities for all residents, businesses and organizations; and the City's development process encourages new and infill development. Focus End 7.1 The City's regulations implement the Policy Ends and provide the opportunity to seek change with reasonable effort and expense. Means (96-98) Implement the recommendations of the Development Redesign Team. (City Attorney's Office, City Manager's Office, Employee & Organizational Services) Means (96-98) Provide technical consultation for new Development Process Team by developing job descriptions, organizational structure, evaluation and incentive systems which support the self-directed work team model. (Employee & Organizational Services) Focus End 7.2 Annexation procedures and standards benefit the community. Means (96-01) Implement the City. Annexation Policy. (City Manager's Office, City Attorney's Office) MANAGEMENT SERVICES 252 ANNUAL OPERATING PLAN 1996/97 Health and Human Services Policy End 8.0 Comprehensive, affordable health and human services are available through public and private organizations. Means (96-99) Provide funding and support for the Georgetown Project. (City Council, City Manager's Office) Historic Preservation Policy End 9.0 Prehistoric, historic, and cultural resources are preserved, protected and promoted. Means (96-98) Renovate the "shotgun" house behind the Georgetown Public Library for use as a museum or cultural center. (City Council) Housing Policy End 10.0 The City cooperates with builders, developers and property owners to provide safe and adequate housing opportunities for all citizens. Means (96-97) Prepare development agreement for Shell Ranch Project. (City Attorney's Office, City Manager's Office) Means (96-97) Support affordable housing through the federal tax credit program. (City Council) Transportation Policy End 12.0 Georgetown's transportation system provides for the safe and efficient movement of traffic, promotes the economic interests of the community, and adequately serves the needs of individuals. Means (96-98) Acquire and annex areas needed to complete the Northwest Boulevard extension. (City Manager's Office, City Attorney's Office) Focus End. 12.1. The City maintains a Transportation Functional Plan that includes all modes of transportation. Means (96-01) Acquire right of way for expansion of transportation system. (City Attorney's Office) Focus End 12.2 The City supports an area -wide transportation effort through coordination with other public and private organizations. Means (96-98) Work with the Texas Department of Transportation to extend Leander Road, to widen Interstate 35, to "flip" the entrance and exit ramps on the west side of Interstate 35 from State Highway 29 north to Williams Drive, and to convert the frontage roads along Interstate 35 to one-way. (City Manager's Office) MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 253 Means (96-01) Work with the Texas Department of Transportation and the Federal Highway Administration to obtain funding for the extension of State Highwy 130. (City Council, City Manager's Office) Means (96-99) Work with Williamson County on the alignment of Inner Loop and D. B. Wood Roads. (City Manager's Office) Focus End 12.5. The City has continuous frontage roads along Interstate Highway 35 through Georgetown. Means: (96-97) Finalize paving assessments on Interstate Highway 35 Frontage Road when construction is completed. (City Attorney's Office) Utilities 1 Energy Policy End 14.0 Georgetown's utility systems provide safe and reliable service which meets the needs of all citizens and promotes the economic health of the community. Focus End 14.1 Customers of the City's electric utility have a range of choices with respect to rates, service levels and power supply options. Means (96-97) Implement contract with Central and Southwest Communications to install a wireless communication network which will enable time of use utility billing. (City Manager's Office) Means (96-97) Revise utility rates, as necessary, to prepare for electric deregulation. (City Council, City Manager's Office) Focus End 14.2 Water and wastewater services exceed state and federal standards and are provided to a all certified areas. Means (96-97) Obtain a discharge permit for the new wastewater treatment plant to be constructed in 1998/99. (City Manager's Office, City Attorney's Office) MANAGEMENT SERVICES 254 ANNUAL OPERATING PLAN 1996/97 CITY COUNCIL CITY OF GEORGETOWN Founded in 1848 City Council What We Do: The City Council is composed of a Mayor, elected at large, and seven Council members elected from districts. The Mayor presides over City Council meetings, but votes only in the case of a tie. The Mayor does not possess veto power. Items to be considered by the Council in their meetings are listed on an agenda which is posted on the City bulletin board located outside the Council chambers. Georgetown is a Home Rule City, which means that the Council is free to enact legislation, adopt budgets, and determine policies, subject only to the limitations imposed by the State Constitution and City Charter. The Council appoints the City Manager who carries out the laws, implements policies, and administers the government of the City. The Council also appoints the City Secretary, City Attorney, and Municipal Judge. In addition, the Council appoints citizens to various advisory boards, commissions, and committees. How to Reach Us: Regular Council meetings are held on the second and fourth Tuesday of each month at 7:00 p.m., generally preceded by a workshop at 5:00 p.m., in the City Council Chamber located at 101 East 7th Street. Individuals interested in contacting the Mayor or Council members can call 512/930-3652. What We Accomplished in 1995/96: • Authorized industrial revenue bonds for Triple S Plastics. • Obtained state loans for Reedholm Instruments and Advance Metal Systems, Inc. • Adopted development impact fees. • Provided for City pay grades to become competitive with market median. • Held annual recognition banquet for all boards, commissions, and committees to recognize incoming and outgoing board members for their services. • Secured a water agreement with Jonah Special Utility District for separating water and wastewater service. • Created working groups for the Facilities and Services and Airport Functional Plan Elements of the Century Plan. • Authorized five annexations of adjacent territory. • Approved plans for a third City fire station to be constructed in Sun City Georgetown. • Authorized garbage rate increase, effective October 1995, resulting in a self-supporting Sanitation Fund beginning in 1996/97. MANAGEMENT SERVICES 256 ANNUAL OPERATING PLAN 1996/97 What We Plan to Accomplish in 1996/97 (Significant Means): • Implement a wireless communication network system with Central and Southwest Communications. • Continue to plan for various traffic improvements: including to extend Leander Road, to widen Interstate 35, to "flip" the entrance and exit ramps on the west side of Interstate 35 from State Highway 29 north to Williams Drive, and to convert the frontage roads along Interstate 35 to one way. • Coordinate road and bridge construction and right of way acquisition with Williamson County. • Arrange joint meetings of the City Council and City boards and commissions. • Support the Georgetown Project through financial and other means. • Revise Business Incentive Package. • Create a 4B Development Corporation for economic development purposes. 1996/97 Adopted Budget and 1997/98 Projected Budget: 95/96 94/95 95/96 Projected Actual Budget Actual 50,764 60,100 54,324 0 0 0 50,764 60,100 54,324 ' Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted 100 80 N V 60 N 7 r 40 20 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 73,100 (o.o%) 0 (N/A) 73,100 (-12.0%) Source of Revenues: The City Council is funded from General Fund revenues (general operating expenses), Water Fund (contingency and GIF), and various state and federal grants (specific projects). MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 257 This page intentionally left blank. MANAGEMENT SERVICES 258 ANNUAL OPERATING PLAN 1996/97 CITY ATTORNEY'S OFFICE CITY OF GEORGETOWN Founded in 1848 City Attorney's Office What We Do: The City Attorney's Office provides in-house legal services for the City Council, City Staff, and City Boards and Commissions and supervises the provision of legal services by outside counsel as needed. This department acquires real property on behalf of the City, prepares and/or reviews all necessary real estate documents, contracts, development agreements, ordinances, pleadings, policies, procedures and provides training to other departments on legal issues. The City Attorney's Office acquires easements and right of way for utility and transportation projects budgeted for construction as a part of the annual Capital Improvements Projects schedule. The City Attorney's Office provides additional training and support for the Police Services Division. The City Attorney serves on the City's Development Review Committee to provide a legal analysis of applications for development within the City. The City Attorney's Office provides legal representation to the Planning and Zoning Commission and Zoning Board of Adjustment. This department also assists in Teen Court training and prosecutes Class C misdemeanors in Municipal Court. The City Attorney issues legal opinions concerning interpretations of the City Charter, City Code and ordinances, as well as City policies and procedures. The City Attomey's Office actively assists in Code Enforcement efforts, and provides legal representation to the Building Standards Commission. The City Attorney's Office provides legal support for the implementation of the Del Webb Development Agreement and continued processing required for the Subdivision Assurance Trust. The City Attorney represents the City in litigation as required by the City Charter. The City Attorney provides annual ethics training for the City Council, as required by the City's Ethics Ordinance. How to Reach Us: The City Attorney's Office is located within the City Offices at 103 W. 7th Street. Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding holidays. Staff may be reached by phone at 512/930-3653 or fax at 512/930-3622. What We Accomplished in 1995/96 (Significant Means): • Provided legal support for installation, license and software agreement for Customer Choice & Control meter reading and SCADA system. • Provided training for City staff on Public Information Act and on Contract Law. • Filed for pre -clearance of election with the Justice Department for the Special Called Election and the General Election. • Provided training for teen court attorneys. • Implemented new procedures to make the legal process within the City easier and more expedient, including development of additional form documents, specialization of department staff, and full implementation of computerized project management. • Acquired right of way for expansion of transportation system, including Northwest Blvd. • Acquired easements and processed approval of land -banked property for Phase II, River Corridors Park. MANAGEMENT SERVICES 260 ANNUAL OPERATING PLAN 1996/97 • Acquired Heritage Baptist Church property for parking for downtown square. • Acquired the "shotgun house" property. • Provided legal support for economic development projects: Reedholm Instruments and Advance Metal Systems, Inc. What We Plan to Accomplish in 1996/97 (Significant Means): • Represent the City before Texas Natural Resource Conservation Commission (TNRCC) in revising the Water Certificate of Convenience & Necessity (CCN) in order to implement regional water partnership with Jonah Water Special Utility District. • Finalize paving assessments on Interstate Highway 35 Frontage Road when construction completed. • Provide legal support for permitting of Pecan Branch Wastewater Treatment Plant. • Provide legal support for renewal of Dove Springs Wastewater Treatment Plant. • Provide legal support for the implementation of the Telecommunications Act. • Represent the City on the Texas Coalition of Cities on Franchised Utility Issues. • Acquire land for relocation of Fire Station No. 1. 1996/97 Adopted Budget and 1997/98 Projected Budget: 95/96 94/95 95/96 Projected Actual Budget Actual 3/.05 4/.05 41.05 164,615 201,169 201,169 64,751 97,856 97,856 0 1,841 1,841 229,366 300,866 300,866 Employees: full time / part time FTE's Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted 400 ,,, 300 100 0 MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 4/1 224,449 (o.o%) 112,782 (-o.5%) 0 (-1o0.0%) 337,231 (-1.5%) 261 Source of Revenues: The City Attorney's Office receives funding from General Fund revenues. Other Comments: The City also has a $130,000 litigation contingency account in the General Government department to be used for outside counsel and claims settlement as needed. The department will add one part-time legal assistant to improve workflow. MANAGEMENT SERVICES 262 ANNUAL OPERATING PLAN 1996/97 CITY MANAGER'S OFFICE CITY OF GEORGETOWN Founded in 1848 City Manager's Office What We Do: The City Manager's Office (formerly the Management Services Department) includes the City Manager, Assistant to the City Manager, and the City Secretary. The City Manager, appointed by Council, is the chief administrative and executive officer of the City. Powers of the City Manager include appointment and removal of all City employees (except council appointees i.e. City Secretary, Municipal Judge, and City Attorney), and management of all City divisions and activities. The City Manager actively participates in economic development efforts and coordinates them with the Georgetown Industrial Foundation and the Chamber of Commerce. The City Secretary maintains official City records and conducts City elections. How to Reach Us: The offices of the City Manager and City Secretary are located in City Hall at 609 Main Street. Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. The City Manager and City Secretary may be reached by phone at 512/930-3652 or by fax at 512/930-3659. What We Accomplished in 1995/96: • Maintained active involvement in the Association of Wholesale Customers to protect the City's long- term investment in the electrical system with regard to electric rates, policies affecting the electrical system, and the City's position on load management and conservation. • Oversaw implementation of the Sun City Georgetown Development Agreement. • Oversaw the re-engineering of the development process. • Established joint early voting for GISD and the City. • Negotiated a customer controlled utility load management system for City residents. What We Plan to Accomplish in 1996/97 (Significant Means): • Work with Austin Community college, Temple Junior College, and Southwest Texas State University to obtain extension courses in Georgetown. • Finalize negotiations with Brazos River Authority for additional water supply rights. • Seek legislation to permit financing for closing private septic tanks and connecting customers to the City wastewater system. • Produce and distribute a City quarterly newsletter to citizens. • Prepare development agreement for Shell Ranch Project. • Revise Business Incentive Package. MANAGEMENT SERVICES 264 ANNUAL OPERATING PLAN 1996/97 ® Create a 46 Development Corporation for economic development purposes. 1996/97 Adopted Budget and 1997/98 Projected Budget: 94/95 Actual 4/1.25 230,273 141,411 0 95/96 Budget 3/0.25 170,929 90,266 1,500 95/96 Projected 3/0 169,373 83,258 371,684 262,695 254,131 Employees: full time / part time FTE's ' Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted •XX 300 N r C O 7 200 O L F 100 0 97/98 Projected Base (% Change ") 3/0.25 185,649 (o.o%) 128,464 (o.o%) 0 (WA) 314,113 (o.o%) ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted M97/98 Projected Base Source of Revenues: The City Manager's Office Department receives funding from General Fund revenues (operations). MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 265 Economic Development Grants What We Do: The City has received economic development grants from the State of Texas to provide assistance to businesses, who repay the grant to the state at low or zero interest. Poly Resources Recycling, Inc., a plastics recycling company, repaid their working capital loan in 1996. The City built a manufacturing facility for Sierra Microwave Technology, Inc., who is currently paying on a capital lease for the building. Reedholm Instruments, a company who builds testing instruments for computer chip manufacturers, is using grant funds to build a manufacturing facility. The City will build a facility for Advanced Cable Services, L.P., a company that designs cable systems for communities and cable companies worldwide. The City is using a grant to fund road improvements to support Advanced Metal Systems, Inc., a manufacturer of pre-engineered steel buildings. To -qualify for grant funding through the state, each business must create a specified number of jobs for the community and must contribute to the project by providing working capital and other assets. Fund Summary: Excess (Deficiency) of Revenues over Expenditures Fund Balance at Beginning of Year Fund Balance at End of Year ` Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 0 n 0 0 0 0 0 0 0 97/98 Projected Base (% Change ") 68,000 (-95.6%) 0 (WA) 68,000 (-97.6%) 25,000 25,000 18,000 (o.o%) 68,000 (-97.6%) 0 (WA) 0 (WA) 0 (WA) MANAGEMENT SERVICES 266 ANNUAL OPERATING PLAN 1996/97 95/96 94/95 95/96 Projected Actual Budget Actual REVENUES Donations/Business Injections 35,001 661,470 643,470 Business Injections/Bank Loan 0 0 113,200 Grants 70,095 921,800 78,300 Transfer In 0 125,000 135,000 Total Revenues 105,096 1,708,270 969,970 EXPENDITURES Advanced Cable - Texas Capital Fund Grant 0 500,000 7,500 Advanced Cable - Business Contribution 0 0 0 Advanced Metal - Texas Capital Fund Grant 0 0 0 Advanced Metal - Business Contribution 0 0 0 Poly Resource Recyling - Business Contribution 18,914 78,475 78,475 Reedholm - Texas Capital Fund Grant 41,375 546,800 319,000 Reedholm - Business Contribution 0 564,995 564,995 Sierra Microwave - Texas Capital Fund Grant 27,920 0 0 Sierra Microwave - Business Contribution 16,887 18,000 0 Total Expenditures 105,096 1,708,270 969,970 Excess (Deficiency) of Revenues over Expenditures Fund Balance at Beginning of Year Fund Balance at End of Year ` Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 0 n 0 0 0 0 0 0 0 97/98 Projected Base (% Change ") 68,000 (-95.6%) 0 (WA) 68,000 (-97.6%) 25,000 25,000 18,000 (o.o%) 68,000 (-97.6%) 0 (WA) 0 (WA) 0 (WA) MANAGEMENT SERVICES 266 ANNUAL OPERATING PLAN 1996/97 EMPLOYEE & ORGANIZATIONAL SERVICES 47 CITY OF GEORGETOWN Founded in 1848 Employee & Organizational Services What We Do: This department includes the Director of Employee & Organizational Services and Human Resources Staff. The Director of Employee and Organizational Services works with all divisions to improve internal processes and implement the City's values statement. The department also provides service to employees, applicants, and City departments in the areas of employment, employee benefits, employee relations, human resource management, training, payroll processing, performance appraisal, personnel records, policy interpretations and compensation administration. The Employee & Organizational Services budget includes funds for city-wide programs such as merit increases, employee bonuses, city-wide training and process improvement consultation. How to Reach Us: The Employee & Organizational Services office is located at 616 Main Street. Hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. Employee & Organizational Services may be reached by phone at 512/930- 3639 or by fax at 512/930-2502. The City's job line can be reached at 512/930-5856. What We Accomplished in 1995/96: • Established the new Division of Employee & Organizational Services and increased service level to all City Divisions by: adopting a Division mission statement; defining staff roles and responsibilities; putting new policies, systems, and processes in place; hiring and training a Human Resources Administrative Assistant and an exempt -level Human Resources Generalist. • Adjusted salaries city-wide, as appropriate, based on a position -by -position salary study, to become competitive with the external market while maintaining internal equity. • Rewrote Personnel Policies to conform with changes in law and to better align with the City's values -based culture. • Completed organizational inventory (assessment) as first step in developing Personal Development Plans (PDP) for all City employees. The PDP's will become part of a 3600 evaluation system and ensure continued incorporation of principals of the employee values statement into day-to-day operations. • Assisted with implementation of new development process model by providing facilitation/consultation services to the Development Process Redesign Team. • Participated in an organizational management evaluation process. What We Plan to Accomplish in 1996/97 (Significant Means): • Redesign the staffing function including pro -active recruiting, centralized hiring, and selection of employees based on work values as well as technical skills. MANAGEMENT SERVICES 268 ANNUAL OPERATING PLAN 1996/97 • Use results from organizational assessment to implement an action plan for continued professional development of city-wide staff that focuses on alignment between the City's values -based organizational culture and individual behavior and job performance. • Provide structure/technical consultation for implementation of the new Development Process Team by developing job descriptions, organizational structure, evaluation and incentive systems which support the new self-directed work team model. • Research feasibility of on -sight child care for children of City employees. This department has two components, the department and staff operating costs (Employee & Organizational Services) and the city-wide merit salary increase, training and other costs (City -Wide Services). Each component is presented separately for comparison purposes. 1996/97 Adopted Budget and 1997/98 Projected Budget: Employee & Organizational Services 201,531 286,770 286,770 Employees: full time / part time FTE's Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 400 a 300 100 100 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 5/0 180,454 (o.oi) 153,384 (o.o%) 0 (MIA) 333,838 (o.o%) MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 269 95/96 94/95 95/96 Projected Actual Budget Actual 3/0 5/0 5/0 105,401 172,364 172,364 96,130 94,221 94,221 0 20,185 20,185 201,531 286,770 286,770 Employees: full time / part time FTE's Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 400 a 300 100 100 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 5/0 180,454 (o.oi) 153,384 (o.o%) 0 (MIA) 333,838 (o.o%) MANAGEMENT SERVICES ANNUAL OPERATING PLAN 1996/97 269 94/95 95/96 Actual Budget 0 3,074 31,794 44,456 0 0 2,209 9,918 0 115,600 0 0 City -Wide Services 95/96 Projected Actual 3,074 44,456 0 9,918 115,600 0 34,003 173,048 173,048 Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted 500 400 N O W N N 7 F 200 100 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 217,771 (o.o%) 45,000 (o.o%) 63,848 (o.o%) 45,465 (o.o%) 3,300 (-95.7%) 0 (-too.o%) 375,384 (-17.1%) Source of Revenues: Employee & Organizational Services receives funding from General Fund revenues. Other Comments: The City -Wide Services budget includes funds for staff salary increases and market adjustments. The distribution of salary increases will be determined and distributed later in the fiscal year to the appropriate departments. Employee raises will be merit based for individual and team performance. The salary increases budgeted for 1995/96 of $135,000 (excluding market adjustments of $260,000) were allocated to each division and the budget amended as needed. MANAGEMENT SERVICES 270 ANNUAL OPERATING PLAN 1996/97 SAFETY SERVICES CITY OF GEORGETOWN Founded in 1848 Safety Services What We Do: The Safety Services Department coordinates city-wide loss prevention efforts; processes claims filed against the City; administers the Workers' Compensation program; the safety shoe program; and the City's controlled substances and alcohol testing program as required by the City's Fitness for Duty Policy and the Department of Transportation; promotes city-wide safety awareness through the monthly accident summary newsletter, monthly safety committee meetings and accidents investigations. The efforts of the Safety Services Department, in cooperation with all City employees, have resulted in a safe work environment which has achieved one of the lowest insurance premium rates in the state. The Safety Services department reports to the Director of Employee and Organizational Services. How to Reach Us: The Safety Services Department office is located at 616 Main Street. Hours are 8:00 a.m. to 5:00 p.m. Monday through Friday. You may contact staff by phone at 512/930-3693 or by fax at 512/930-2502. What We Accomplished in 1995/96: • Conducted Hepatitis -B vaccinations for at -risk City employees. • Revised the City's Fitness for Duty Policy in compliance with Department of Transportation Controlled Substances and Alcohol Use and Testing Regulations (DOT). • Conducted training for supervisory staff on the City's new Fitness for Duty Policy. • Revised the City's Hazard Communication Program. • Established one of the lowest Workers Compensation Experience Modifiers in the State which reduced the City's premium payments by 9.5%. What We Plan to Accomplish in 1996/97 (Significant Means): • Train all employees on the new Fitness for Duty Policy (Directors and Supervisors trained in 1995/96). • Implement additional drug and alcohol testing in accordance with the City's new fitness for Duty Policy as required by the Department of Transportation (DOT). • Implement Hazard Communication Program and Training that will teach employees how to identify hazardous chemicals, to take precautions to avoid exposure, and to act in case of accidental exposure. • Revise Safety Incentive Program to recognize those employees who promote the safety program by demonstrating good safe work habits and actively seek to make the work environment safer. MANAGEMENT SERVICES 272 ANNUAL OPERATING PLAN 1996/97 ® Develop Driving Safety Program which focuses on defensive driving techniques and driver responsibilities. ® Revise the Modified Duty Program. • Develop in-house emergency and evacuation procedures and train all employees. 0 Implement an internal hazard mitigation program to provide a safer work environment and promote a proactive safety program. s Develop a wellness program to promote a healthy lifestyle for employees. 1996/97 Adopted Budget and 1997/98 Projected Budget: 94/95 Actual 2/0 59,035 61,027 0 95/96 Budget 2/0 63,987 70,531 0 95/96 Projected Actual 2/0 63,015 64,236 0 120,062 134, 518 127, 251 Employees: full time / part time FTE's ' Percent change of 96197 Adopted from 95196 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted 150 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 2/0 64,670 (o.o%) 32,846 (-36.o%) 0 (WA) 97,516 (-15.9%) Source of Revenues: The Safety Services Department will be transferred from the Joint Services Fund to the General Fund for 1996/97. 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