HomeMy WebLinkAbout10 - Information ResourcesInformation Resources
The Division of Information Resources includes Information Resources Management, Information Services,
the Public Library, the Information Services Internal Services Fund, and the Mapping Fund. This division
provides for the management and administration of information resources, records management, internal
mail distribution, and operation of the library.
Division Financial Summary:
* Percent change of 96/97 Adopted from 95/96 Projected Actual
** Percent change of 97/98 Projected Base from 96/97 Adopted
Source of Funding:
95/96
94/95
95/96
Projected
Actual
Budget
Actual
Information Management
N/A
186,879
186,879
Information Services
63,725
158,619
154,928
IS Capital Replacement
455,988
556,127
441,127
Mapping Fund
10,000
30,000
6,000
Public Library
361,966
455,654
455,654
Library Donation Fund
10,101
19,100
19,100
TOTAL
901,780
1,406,379
1,263,688
* Percent change of 96/97 Adopted from 95/96 Projected Actual
** Percent change of 97/98 Projected Base from 96/97 Adopted
Source of Funding:
* Percent change of 96/97 Adopted from 95/96 Projected Actual
- Percent change of 97/98 Projected Base from 96/97 Adopted
97/98
Projected Base
(% Change **)
207,714 (-0.7%)
229,852 (22.5%)
216,950 (-81.3%)
0 (-100.0%)
579,814 (-2.8%)
25,100 (o.o%)
1,259,430 (-43.5%)
96/97
Projected Base
(% Change **)
787,528 (-2.2%)
25,100 (-66.6%)
446,802 (-66.9%)
1,259,430 (43.5%)
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 227
94/95
92/93
94/95
Projected
Actual
Budget
Actual
General Fund
361,966
642,533
642,533
Special Revenue Funds
20,101
49,100
25,100
Internal Service Funds
519,713
714,746
596,055
TOTAL
901,780
1,406, 379
1,263,688
* Percent change of 96/97 Adopted from 95/96 Projected Actual
- Percent change of 97/98 Projected Base from 96/97 Adopted
97/98
Projected Base
(% Change **)
207,714 (-0.7%)
229,852 (22.5%)
216,950 (-81.3%)
0 (-100.0%)
579,814 (-2.8%)
25,100 (o.o%)
1,259,430 (-43.5%)
96/97
Projected Base
(% Change **)
787,528 (-2.2%)
25,100 (-66.6%)
446,802 (-66.9%)
1,259,430 (43.5%)
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 227
Ends & Means
Education
Policy End 2.0 Diverse and comprehensive educational opportunities are available through public
and private cooperative efforts.
Means (96-97) Complete upgrade to the Library's computer system, including a kid friendly
children's catalog. (Library)
Means (96-99) Implement Internet access for staff and reference use. (Library)
Means (96-01) Enclose the Library Children's Section and update furniture to allow for better
programming. (Library)
Facilities and Services
Policy End 4.0 The City provides for the safety of its citizens and supports the responsive delivery
of coordinated services by the City and other public agencies.
Focus End 4.3 Georgetown Public Library's information and collections are accessible to all
citizens.
Means (96-01) Provide services to special needs populations and to residents unable to visit the
Library building. (Library)
Means (96-97) Improve customer service and safety by hiring more staff to handle patron needs,
and differentiating daytime and evening staff. (Library)
Means (96-97) Add a children's check-out and additional general check-out. (Library)
Means (96-97) Re -orient library book stacks for greater safety and patron convenience. (Library)
Focus End 4.5 The Georgetown Public Library's resources are expanded through partnerships
with a variety of organizations, including non-profit, corporations, governments,
schools and community groups.
Means (96-01) Coordinate between GISD Libraries and the Georgetown Public Library for joint
use of library resources. (Library)
Focus End 4.6 The City provides appropriate, well managed information technology products and
services that support city operations and citizen access to information.
Means (96-97) Train staff and begin operation of a city-wide computer network. (Information
Resources Management, Information Services)
Means (96-99) Complete Geographic Information System (GIS) strategic plan and begin work
on GIS base map related to redesign of the land development process. (Information
Resources Management, Information Services)
INFORMATION RESOURCES
228 ANNUAL OPERATING PLAN 1996/97
Means (96-01) Analyze and make recommendations on alternate and emerging technology
trends (Information Resources Management).
Means (96-01) Operate new telephone systems at Police and Fire, and begin standardization of
city-wide phone systems. (Information Resources Management).
Focus End 4.8 Georgetown is effective at resolving issues related to crime, disorder and fear of
crime.
Means (96-99) Purchase and install a new Public Safety computer system to improve the ability
of the Police and Fire departments to serve the community. (Information Resources
Management, Information Services)
Focus End 4.11 Public safety services are provided to adjacent areas outside of the City limits
through contractual agreements with other government organizations, ensuring
equitable and efficient coordination of services.
Means (96-97) Research and put into place a disaster recovery plan for information services that
is a functional part of the City's emergency operations plan. (Information Resources
Management)
Governmental Affairs
Policy End 6.0 A high level of cooperation and involvement exists among Georgetown's citizens
and governmental organizations.
Focus End 6.1 All Citizens actively participate in governmental functions.
Focus End 6.2 The City develops and coordinates service delivery policies with Williamson
County, the Georgetown Independent School District and other organizations that
provide services to Georgetown.
Means (96-97) Install an automated phone system with pre-recorded messages to answer
common citizen questions 24 hours a day. (Information Resources Management)
Growth and Physical Development
Policy End 7.0 Georgetown's land uses support economic, cultural and social activities for all
residents, businesses and organizations; and the City's development process
encourages new and infill development.
Means (96-99) Automate the improved development process for easy staff and citizen access.
(Information Resources Management, Information Services)
Recreation & Cultural Affairs
Policed 11.0 All citizens actively participate in community -wide social, cultural, and
recreational activities.
Means (96-01) Provide exhibit space for art by members of the Williamson County Art Guild.
(Library, Information Resources Management)
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 229
Means (96-97) Implement Parks & Recreation software to improve resource utilization, financial
controls, and customer services. (Information Resources Management)
Utilities & Energy
Policy End 14.0 Georgetown's utility systems provide safe and reliable service which meets the
needs of all citizens and promotes the economic health of the community.
Means (96-98) Support Community Owned Utilities in the installation operation of the Customer
Choice & Control System. (Information Resources Management, Information Services)
INFORMATION RESOURCES
230 ANNUAL OPERATING PLAN 1996/97
INFORMATION RESOURCES MANAGEMENT
CITY OF GEORGETOWN
Founded in 1848
Information Resources Management
What We Do:
This department includes the Director of Information Resources, Administrative Assistant, Records
Manager, and Mail Couriers. This department manages the Library and the City's major technology assets,
including desktop computers, computer networks, and business software applications. This department
also provides records management services to the City, and delivers mail between City facilities and the
Post Office.
How to Reach Us:
The Information Resources Management department is located at City Offices, 103 W. 7th Street. Hours
are from 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays—You-may contact staff by
telephone at 512/930-3692 or by fax at 512/930-3622.
What We Accomplished in 1995196:
• Completed a voice and data communications strategic plan.
• Strengthened library management and administration.
• Completed long range strategic plan for the Library.
• Converted building inspection filing system.
• Micro -filmed selected records to provide security backup and easier access.
• Guided vendor selection for public safety software system.
• Participated in an organizational management evaluation process.
What We Plan to Accomplish in 1996/97 (Significant Means):
• Determine the most appropriate solution for a Geographic Information System (GIS) taking into
account the needs of separate divisions.
• Oversee implementation of major upgrades to information systems at Community Owned Utilities,
Parks, Development Services, the Library, and Public Safety.
• Train employees in the use of new Messaging software and implement a Wide Area Network.
• Design an information resources strategic plan that addresses disaster recovery, information
architecture, systems integration, user support infrastructure, and other elements.
• Complete retention schedules for Fire, Police, and Parks.
INFORMATION RESOURCES
232 ANNUAL OPERATING PLAN 1996/97
1996/97 Adopted Budget and 1997/98 Projected Budget:
Employees: full time / part time FTE's
Percent change of 96/97 Adopted from 95/96 Projected Actual
— Percent change of 97/98 Projected Base from 96/97 Adopted
250
OWN
50
0
M 94/95 Actual ® 95/96 Projected Actual
® 96/97 Adopted ® 97/98 Projected Base
97/98
Projected Base
(% Change —)
2/1
124,791 (o.o%)
82,923 (o.o%)
0 (-100.0%)
207,714 (-0.7%)
Source of Revenues: Information Resources Management is funded from the General Fund.
Other Comments:
This department was created in September 1995 to provide central management oversight for information
resources. Information is one of the City's most important assets, the City's management information
systems are critical to operations, and information resources represent a significant investment of time and
money.
The Director of Information Resources (formerly Director of Management Services), Administrative
Assistant, Records Manager, and Mail Couriers were transferred from the Management Services division
beginning October 1, 1995.
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 233
95/96
94/95
95/96
Projected
Actual
Budget
Actual
2/1
2/1
N/A
105,616
105,616
N/A
77,693
77,693
N/A
3,570
3,570
N/A
186,879
186,879
Employees: full time / part time FTE's
Percent change of 96/97 Adopted from 95/96 Projected Actual
— Percent change of 97/98 Projected Base from 96/97 Adopted
250
OWN
50
0
M 94/95 Actual ® 95/96 Projected Actual
® 96/97 Adopted ® 97/98 Projected Base
97/98
Projected Base
(% Change —)
2/1
124,791 (o.o%)
82,923 (o.o%)
0 (-100.0%)
207,714 (-0.7%)
Source of Revenues: Information Resources Management is funded from the General Fund.
Other Comments:
This department was created in September 1995 to provide central management oversight for information
resources. Information is one of the City's most important assets, the City's management information
systems are critical to operations, and information resources represent a significant investment of time and
money.
The Director of Information Resources (formerly Director of Management Services), Administrative
Assistant, Records Manager, and Mail Couriers were transferred from the Management Services division
beginning October 1, 1995.
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 233
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INFORMATION RESOURCES
234 ANNUAL OPERATING PLAN 1996/97
INFORMATION SERVICES
CITY OF GEORGETOWN
Founded in 1848
Information Services
What We Do:
The Information Services (IS) Department administers and supports city-wide computer operations.
Departmental services include technical consulting, operations, system management, end-user support,
maintenance, and project management during automations, conversions, and upgrades. A Steering
Committee comprised of end-user representatives from across the City provides policy guidance and
serves as a liaison between this department and other divisions. The department manages the City's
internal service fund for information system purchases, maintenance and training.
How to Reach Us:
The Information Services department is located at City Offices, 103 W. 7th Street. Hours are from 8:00
a.m. to 5:00 p.m. Monday through Friday, excluding holidays. You may contact staff by telephone at
512/930-3692 or by fax at 512/930-3622.
What We Accomplished in 1995/96:
• Installed an electronic connection (local and wide area networks) among all City locations to allow
easier communication and information exchange among the various departments in the City.
• Converted the Library's computer system to a newer version operating on a different computer.
• Added one full-time and one part-time technical staff to improve user support services and
administration of information resources.
• Served as a technical consultant to the Development Process Redesign Team to aid them in the
automation of the process.
• Assisted Community Owned Utilities on the procurement, purchase and installation of the Customer
Choice & Control System.
• Extended the implementation of the Internal Service Fund to cover the data communications
infrastructure and large systems applications.
What We Plan to Accomplish in 1996/97 (Significant Means):
• Replace the current Public Safety computer system, installing the first module of new software for
the Police and Fire departments, conversion of existing data and staff training.
• Assist in design and planning of technology for the Development Process Redesign Team, including
purchasing, installing new hardware and software, training staff and converting data from paper to
electronic formats.
• Assist Community Owned Utilities in the implementation and operation of the Customer Choice &
Control System.
INFORMATION RESOURCES
236 ANNUAL OPERATING PLAN 1996/97
• Hire one additional technical specialist to aid in supporting existing and planned information
technologies.
• Provide technical support for purchase and installation of a new Parks and Recreation software
system.
• Complete the conversion of the Library's new computer system.
1995196 Adopted Budget and 1996/97 Projected Budget:
Employees: full time / part time FTE's
* Percent change of 96/97 Adopted from 95/96 Projected Actual
— Percent change of 97/98 Projected Base from 96/97 Adopted
250
200
N
r, 150
N
7
100
50
0
® 94/95 Actual ® 95/96 Projected Actual
an 96/97 Adopted M97/98 Projected Base
97/98
Projected Base
(% Change —)
4/0.5
172,551 (7.6%)
57,301 (1o9.9%)
0 (N/A)
229,852 (22.5%)
Source of Revenues: Information Services Department operations are funded by the IS Internal Service
Fund. Programs and projects are funded by various sources.
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 237
95/96
94/95
95/96
Projected
Actual
Budget
Actual
110
3/0.5
3/0.5
37,371
111,613
107,922
26,354
43,706
43,706
0
3,300
3,300
63, 725
158,619
154,928
Employees: full time / part time FTE's
* Percent change of 96/97 Adopted from 95/96 Projected Actual
— Percent change of 97/98 Projected Base from 96/97 Adopted
250
200
N
r, 150
N
7
100
50
0
® 94/95 Actual ® 95/96 Projected Actual
an 96/97 Adopted M97/98 Projected Base
97/98
Projected Base
(% Change —)
4/0.5
172,551 (7.6%)
57,301 (1o9.9%)
0 (N/A)
229,852 (22.5%)
Source of Revenues: Information Services Department operations are funded by the IS Internal Service
Fund. Programs and projects are funded by various sources.
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 237
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INFORMATION RESOURCES
238 ANNUAL OPERATING PLAN 1996/97
INFORMATION SERVICES CAPITAL REPLACEMENT
ak-
MY OF GEORGL'rOWN
%pFounded in 1848
Information Services Capital Replacement
What We Do:
IS hardware, software, maintenance and training are purchased from this fund. This includes the hardware,
software, maintenance and training for desktop PC's, major applications, and the network system. Each
piece of equipment purchased is assigned an annual lease value, which the leasing department pays into
the Internal Service Fund. The annual lease value is determined by the projected replacement cost divided
into the years of useful life of the equipment. The lease payments made by the departments enable the
Internal Service Fund to replace equipment on a pre -planned schedule to minimize maintenance costs.
Lease payments for maintenance, repairs and other services are based upon usage. During 1996/97, the
fund will upgrade or replace 31 PC's, several printers, and other peripheral hardware. In addition, there
will be several programs to automate, convert, or upgrade various system applications.
Capital Replacement Summary:
455,988 556,127 441,127
' Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
1400
1200
y 1000
N 800
7
J__ 600
H
400
200
0
Other Comments:
® 94/95 Actual ® 95/96 Projected Actual
® 96/97 Adopted ® 97/98 Projected Base
97/98
Projected Base
(% Change ")
41,961 (ao%)
45,161 (o.o%)
129,828 (-1.5%)
0 (NIA)
0 (-100.0%)
216,950 (-81.3%)
In order to show and adequately provide for the true life cycle cost of the City's information technology
assets, the Information Services capital replacement fund is now divided into three sections: desktop
computers, systems, and applications. Each section includes funds for hardware, software upgrades,
modifications, maintenance, and training.
INFORMATION RESOURCES
240 ANNUAL OPERATING PLAN 1996/97
95/96
94/95
95/96
Projected
Actual
Budget
Actual
90,122
0
0
65,810
0
0
0
0
0
34,226
91,877
91,877
265,830
464,250
349,250
455,988 556,127 441,127
' Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
1400
1200
y 1000
N 800
7
J__ 600
H
400
200
0
Other Comments:
® 94/95 Actual ® 95/96 Projected Actual
® 96/97 Adopted ® 97/98 Projected Base
97/98
Projected Base
(% Change ")
41,961 (ao%)
45,161 (o.o%)
129,828 (-1.5%)
0 (NIA)
0 (-100.0%)
216,950 (-81.3%)
In order to show and adequately provide for the true life cycle cost of the City's information technology
assets, the Information Services capital replacement fund is now divided into three sections: desktop
computers, systems, and applications. Each section includes funds for hardware, software upgrades,
modifications, maintenance, and training.
INFORMATION RESOURCES
240 ANNUAL OPERATING PLAN 1996/97
Information Services
Internal Service Fund
Beyond
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996197
241
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INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996197
241
Mapping
What We Do:
This account receives and holds monies paid to the City as part of the development review and approval
process. These funds are intended to help maintain and upgrade the City's overall map program. Utilized
in the past for acquisition of aerials and topographical maps, this fund has also been utilized to develop and
maintain a base map for intensity level planning. During this fiscal year, the appropriations will be dedicated
to planning for the City's geographic information system.
Fund Summary:
REVENUES
Interest & other
Operating
Total Revenues
EXPENDITURES
Excess (Deficiency) of
Revenues over Expenditures
Fund Balance at
Beginning of Year
41,592 41,692 51,263
Fund Balance at
End of Year 51,263 17,792 52.263
Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
97/98
Projected Base
(% Change")
2,000 (ao%)
5,000 (o.o%)
7,000 (o.o%)
0 (-100.0%)
7,000 (-116.3%)
9,263 (-82.3%)
16,263 (75.6%)
INFORMATION RESOURCES
242 ANNUAL OPERATING PLAN 1996/97
95/96
94/95
95/96
Projected
Actual
Budget
Actual
2,344
1,100
3,000
17,327
5,000
4,000
19,671
6,100
7,000
10,000
30,000
6,000
9,671
(23,900)
1,000
41,592 41,692 51,263
Fund Balance at
End of Year 51,263 17,792 52.263
Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
97/98
Projected Base
(% Change")
2,000 (ao%)
5,000 (o.o%)
7,000 (o.o%)
0 (-100.0%)
7,000 (-116.3%)
9,263 (-82.3%)
16,263 (75.6%)
INFORMATION RESOURCES
242 ANNUAL OPERATING PLAN 1996/97
PUBLIC LIBRARY
CITY OF GEORGETOWN
Founded in 1848
Public Library
What We Do:
The Georgetown Public Library houses and administers a collection of over 60,000 items to meet the life-
long learning and reading interests of Library users. The collection includes popular fiction and non-fiction,
classics, large -print, reference, books -on -cassette, videos, literacy, Spanish-language, newspapers,
magazines, CD-ROM programs, and youth and childrens' materials. Reference services are provided by
staff without cost, including librarian -mediated searches on the Internet.
During the school year, story hours are provided for preschool children. Summer reading programs are
held for toddlers through elementary age children and adult participation is encouraged. Staff members
are available to help users locate and select materials, answer reference questions, and renew books by
telephone.
Under a reciprocal borrowing agreement, library users can check out materials from the Round Rock Public
Library, or select from an Inter -Library Loan catalog listing of materials which can be ordered from other
Texas libraries for a small cost. Groups which hold activities at the Library include the Friends of the
Library, San Gabriel Writer's League, and H.U.G.S. for Kids, a parent education program of Georgetown
ISD. Meeting space is available for Literacy Council tutoring sessions and for organizations with
educational aims.
Residents of the City can obtain a Library card at no charge by presenting proof of current address.
Persons living outside the City limits can obtain a card for an annual fee.
How to Reach Us:
The Library is located at 808 Martin Luther King. Library hours are Monday through Thursday from 10:00
a.m. to 8:00 p.m., Friday from 10:00 a.m. to 6:00 p.m., and Saturday from 10:00 a.m. to 3:00 p.m. A book
drop is located on the north side of the building for returning books when the library is not open. For more
information, call 512/930-3551.
What We Accomplished in 1995/96:
• Completed a long-range plan, developed through the volunteer efforts of citizens.
• Hired a full-time reference librarian.
• Installed a fax line in Library.
• Improved customer service by mailing new cards instead of requiring pick up.
• Increased large -print, youth, videotape and audio collections.
• Began collaboration efforts with GISD librarians.
INFORMATION RESOURCES
244 ANNUAL OPERATING PLAN 1996/97
What We Plan to Accomplish in 1996/97 (Significant Means):
•
•
•
Improve customer service and staff accountability by restructuring staffing to include two "shifts"
of workers: daytime and evening/weekend.
Provide high quality information service through the acquisition of electronic and printed information
sources.
Ensure high productivity in staff work by providing adequate work areas and equipment.
Enclose the children's section and provide staff during hours of operation.
Move stacks to provide greater visibility for security as well as to aid in giving directions.
Provide community resource bulletin board to reduce paper on windows, doors, and walls.
Improve customer service by distributing a monthly newsletter to inform patrons of changes and
new information.
Continue collaboration efforts with GISD.
1996/97 Adopted Budget and 1997/98 Projected Budget:
361,966 455,654 455,654
Employees: full time / part time FTE's
' Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
800
, 600
011111 0111;
0
® 94/95 Actual ® 95/96 Projected Actual
® 96/97 Adopted M97198 Projected Base
97/98
Projected Base
(% Change ")
9/4
337,909 (1.2%)
188,905 (-1.3%)
53,000 (-25.3%)
579,814 (-2.8%)
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 245
95/96
94/95
95/96
Projected
Actual
Budget
Actual
6/2.5
8/2.5
8/2.5
190,044
236,474
236,474
137,964
176,130
176,130
33,958
43,050
43,050
361,966 455,654 455,654
Employees: full time / part time FTE's
' Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
800
, 600
011111 0111;
0
® 94/95 Actual ® 95/96 Projected Actual
® 96/97 Adopted M97198 Projected Base
97/98
Projected Base
(% Change ")
9/4
337,909 (1.2%)
188,905 (-1.3%)
53,000 (-25.3%)
579,814 (-2.8%)
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97 245
Source of Revenues: The Library is funded from General Fund revenues, gifts, and donations.
Other Comments:
The Library receives materials and services funded through the Central Texas Library System, one of ten
cooperative library systems in Texas that distributes state funds to public libraries. The amount of materials
received is based in part on the population of the City of Georgetown and on the amount of local funds
spent on the Library.
The Library will add four part-time positions and upgrade an existing part-time position to full-time. The
book budget will also increase by 25% for year one of a four-year plan to get the annual materials
purchases up to the national median.
INFORMATION RESOURCES
246 ANNUAL OPERATING PLAN 1996/97
Library — Restricted Donations
What We Do:
This fund receives and holds grants and donations received from library patrons, the Library Board, and
from other sources. Funds are used to purchase materials specified by the donor or recommended by the
Library Advisory Board, a group of citizens appointed by Council to advise them on Library services.
In 1996/97, the Library plans to purchase enclosures designating three sections of the Reading Room to
include a magazine area, Texas History Room and two personal computer access areas from this fund.
Fund Summary:
' Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97
97/98
Projected Base
(% Change ")
25,000
(0.0%)
350
95/96
25,350
94/95
95/96
Projected
Actual
Budget
Actual
REVENUES
Donations
11,570
19,100
19,100
Interest & Other
304
100
500
Total Revenues
11,874
19,200
19,600
EXPENDITURES
10,101
19,100
19,100
Excess (Deficiency) of
Revenues over Expenditures
1,773
100
500
Fund Balance at
Beginning of Year
3,522
5,372
5,295
Fund Balance at End of Year
5,295
5,472
5.795
' Percent change of 96/97 Adopted from 95/96 Projected Actual
Percent change of 97/98 Projected Base from 96/97 Adopted
INFORMATION RESOURCES
ANNUAL OPERATING PLAN 1996/97
97/98
Projected Base
(% Change ")
25,000
(0.0%)
350
(-30.0%)
25,350
(-0.6%)
25,100
(0.0%)
250 (-37.5%)
6,195 (6.9%)
6,445 (4.0%)
247
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INFORMATION RESOURCES
248 ANNUAL OPERATING PLAN 1996/97