Loading...
HomeMy WebLinkAbout06 - Community ServicesCommunity Services Community Services Division includes the Division Administration, Airport, Animal Services, Convention & Visitors Bureau, Collection Station, and Sanitation Contracts (solid waste services, recycling, and monthly bulky waste pick-up). The Division coordinates the Teen Court Program, health, welfare, and other community services. The Division provides support to the affordable housing program, and monitors, evaluates and bids out General Insurance and other general contracts (including funding for social services agencies.) Division Financial Summary: Administration HOME Grant General Government Contracts Airport Animal Services Convention & Visitors Bureau Collection Station Sanitation Contracts 94/95 Actual 103,345 298,341 568,905 800,963 119,069 210,415 111,805 993,438 95/96 Budget 102,073 100,000 773,651 731,777 146,964 239,743 161,525 1,166,910 95/96 Projected Actual 99,062 80,461 741,651 458,432 136,608 238,879 159,474 1,166,910 TOTAL 3,206,281 3,422,643 3,081,477 Percent change of 96/97 Adopted from 94/95 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted Source of Funding: Airport Fund General Fund Joint Services Fund Sanitation Fund Special Revenue Funds TOTAL 95/96 94/95 95/96 Projected Actual Budget Actual 800,963 636,530 154,789 1,105,243 508,756 731,777 785,688 237,000 1,328,435 339,743 458,432 772,321 205,000 1,326,384 319,340 3,206,281 3,422,643 3,081,477 • Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 97/98 Projected Base (% Change ") 113,734 (o.o%) 0 (-100.0%) 484,151 (o.o%) 468,365 (-1o.i%) 146,724 (-2.1%) 258,189 (-9.9%) 151,185 (-5.6%) 1,231,612 (5.3%) 2,853,960 (-11.4%) 97/98 Projected Base (% Change ") 468,365 (-1o.1%) 744,609 (-0.4%) 0 (N/A) 1,382,797 (4.0%) 258,189 (-58.6%) 2,853,960 (-11.4%) COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 119 Ends & Means Economic Development Policy End 1.0. Georgetown's economy is self-sustaining through diversified growth, a broad tax base with minimal impact from economic fluctuation, enhanced business opportunity and job creation. Focus End 1.8. The downtown is an economically viable component of the retail and business community. Means (96-97) Coordinate with other City departments and downtown merchants on the Main Street Program. (Administration, Convention & Visitors Bureau) Focus End 1.11. The tourism industry in Georgetown is developed and promoted, while preserving the community's small-town charm. Means (96-97) Develop and implement a marketing strategy to target markets promoting hotel/motel rooms to the leisure group and convention markets. Produce promotional publications, brochures, and other media to effectively promote Georgetown as a destination. (Convention & Visitors Bureau) Means (96-97) Work cooperatively with the Chamber of Commerce, Georgetown Industrial Foundation, Downtown Georgetown Association, and others in the community to effectively promote the tourism industry in Georgetown. (Convention & Visitors Bureau) Means (96-97) Develop strategies and material, in cooperation with the Georgetown Industrial Foundation and the Chamber of Commerce, to aggressively upgrade existing hotel/motel properties and campground facilities, as well as recruiting additional lodging properties and campground facilities. (Convention & Visitors Bureau) Means (96-98) Develop programs and projects that promote the arts, historic preservation, and other community assets that enhance the visitors experience in Georgetown. (Convention & Visitors Bureau) Means (96-97) Consider offering direct financial support to first-time events per Convention & Visitors Bureau written guidelines and support existing special events with marketing assistance. (Convention & Visitors Bureau) Means (96-97) Provide ongoing educational opportunities for the Convention & Visitors Board to provide leadership support and effectively communicate and promote the tourism industry in Georgetown. (Convention & Visitors Bureau) Means (96-97) Support the History & Visitor Information Center in marketing the community to the visiting customer. (Convention & Visitors Bureau) Means (96-01) Set a clear vision and a long-term strategic plan to preserve a balance between the community's small-town charm and the tourist. (Convention & Visitors Bureau) Means (96-97) Work with County Exhibition and Special Event Facility Committee. (Administration, Convention & Visitors Bureau) COMMUNITY SERVICES 120 ANNUAL OPERATING PLAN ELEMENT 1996/97 Means (96-98) Promote the value of tourism to the public through educational opportunities and public relations. (Convention & Visitors Bureau) Education Policy End 2.0. Diverse and comprehensive educational; opportunities are available through public and private cooperative efforts. Means (96-01) Provide educational programs, services, and literature on animal care, control, and ownership. (Animal Services) Facilities & Services Policy End 4.0. The City provides for the safety of its citizens and the responsive delivery of coordinated services by the City and other public agencies. Focus End 4.13. The City is safe from animal threat, provides attractive and humane animal accommodations, and encourages the adoption of animals. Means (96-01) Continue donations program to provide special medical care for pets and reduced or low-cost spay/neuter programs for elderly/low income persons. (Animal Services) Means (96-97) Add four rabies quarantine kennels to meet State guidelines and to provide residents with affordable services. (Animal Services) Growth and Physical Development Policy End 7.0. Georgetown's land uses support economic, cultural and social activities for all residents, businesses and organizations; and the City's development process encourages new and infill development Means (96-01) Maximize utilization of existing conference, meeting, and event space in the community and look at long-term needs of new facilities and facility expansion. (Convention & Visitors Bureau) Health & Human Services Policy End 8.0. Comprehensive, affordable health and human services are available through public and private organizations. Means (96-01) Contract with WBCO, GIVE Program, Crisis Center, Health District, CARTS, and Stonehaven Senior Center. (Administration) Means (96-01) Seek grant funds for social service and waste management programs. (Administration) Means (96-01) Cooperate with and assist the Williamson County & Cities Health District, Williamson County Animal Control Department, and the Williamson County Humane Society. (Animal Services) COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 121 Housing Policy End 10.0. The City cooperates with builders, developers and property owners to provide safe and adequate housing opportunities for all citizens. Means (96-01) Provide staff support for developing affordable housing for the community. (Administration) Transportation Policy End 12.0. Georgetown's transportation system provides for the safe and efficient movement of traffic, promotes the economic interests of the community, and adequately serves the needs of individuals. Focus End 13:6. -The Georgetown Municipal Airport is an integral part of the transportation system and The activity of the community. Means (96-97) Complete Phase I of the Airport stormwater run-off detention and filtration system. (Airport) Means (96-97) Study funding of recommendations made in the Airport Master Plan. (Airport) Means (96-99) Prepare and distribute a Request for Information on privatizing the Airport fuel facilities, UNICOM operation, and all for-profit terminal operations; i.e., overnight aircraft storage, aircraft sales, maintenance, car rental, etc. (Airport) Utilities/Energy Policy End 14.0. Georgetown's utility systems provide safe and reliable service which meets the needs of all citizens and promotes the economic health of the community. Focus End 14.5. The City's utility policies and practices promote and encourage the protection and conservation of Georgetown's environment and natural resources. Means (96-97) Conduct county -wide Household Hazardous Waste Program. (Administration, Collection Station) Means (96-97) Provide roll -off services for community neighborhood clean-ups. (Collection Station) Means (96-97) Re -bid solid waste services contract and implement community education on the services provided under the new contract. (Administration) Means (96-97) Implement new fee-for-service program for all solid waste brought to the Collection Station. (Administration) COMMUNITY SERVICES 122 ANNUAL OPERATING PLAN ELEMENT 1996/97 ADMINISTRATION CITY OF GEORGETOWN Founded in 1848 Administration What We Do: Community Services Administration supervises all departments of the division, including Airport, Animal Services, Collection Station, and Convention & Visitors Bureau. Community Services Administration also: • monitors sanitation and recycling contracts; • develops and manages grant applications as directed; • monitors City contracts and leases with health, welfare, and community service agencies; • promotes use of Park & Ride Facility; • coordinates the Teen Court Program: • monitors, evaluates, and bids out City's General Insurance; • supports and coordinates a variety of community project activities; and, • manages HOME Grant Program. Community Services Administration coordinates and operates the Health/Medical and Public Information Annexes as needed in Emergency Management situations. How to Reach Us: The Director of Community Services is located at City Hall, 609 Main Street. Hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays. You may contact staff by telephone at 512/930-3637 or by fax at 512/930-3659. What We Accomplished in 1995/96: • Closed out 1992 Home Grant. • Participated in bio -solids feasibility study with LCRA. • Participated in county -wide Household Hazardous Waste Clean -Up Day. • Managed City Offices remodeling project. • Served on TNRCC statewide advisory team. • Participated in an organizational management evaluation process. What We Plan to Accomplish in 1996/97 (Significant Means): • Rebid solid waste service contract. • Work with County Exhibition and Special Event Facility committee. COMMUNITY SERVICES 124 ANNUAL OPERATING PLAN ELEMENT 9996/97 1996/97 Adopted Budget and 1997/98 Projected Budget: 94/95 1.6/0 75,511 27,834 0 95/96 Budget 1.6/0 78,935 23,138 0 95/96 Projected Actual 1.6/0 77,574 21,488 0 103,345 102,073 99,062 Employees: full time / part time FTE's Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted 120 100 N 80 C R 7 60 O L F- 40 20 0 ® 94/95 Actual ® 95/96 Projected Actual HE 96/97 Adopted ® 97198 Projected Base 97/98 Projected Base (% Change ") 2/0 88,718 (o.o%) 25,016 (o.o%) 0 (WA) 113,734 (o.o%) Source of Revenues: Community Services Administration is funded from General Fund revenues. Other Comments: The Administration department will replace its shared Administrative Assistant with a Secretary/Receptionist beginning in October 1996. The Administrative Assistant will be transferred to the Convention & Visitors Bureau to provide full-time support to that department. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 125 Home Grant What We Do: This fund receives and holds grants for community development. The City closed out a 1992 HOME grant in FY 95/96, which provided for the rehabilitation or reconstruction of 9 homes. The City has a pending application for 1996 HOME Grant funds. Fund Summary: 95/96 94/95 95/96 Projected Actual Budget Actual REVENUES Donations 7,333 0 1,50C Grants 274,736 100,000 78,611 Transfers In 15,000 0 C Total Revenues 297,069 100,000 80,111 EXPENDITURES 298,341 100,000 80,461 Excess (Deficiency) of Revenues over Expenditures (1,272) 0 (35C Fund Balance at Beginning of Year 1,622 0 35( Fund Balance at End of Year 350 0 ' Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 97/98 Projected Base (% Change ") 0 (NIA) 0 (-100.0%) 0 (-100.0%) 0 (-100.0%) 0 (-100.0%) 0 (N/A) 0 (N/A) COMMUNITY SERVICES 126 ANNUAL OPERATING PLAN ELEMENT 1996/97 GENERAL GOVERNMENT CONTRACTS CITY OF GEORGETOWN Founded Ir. 244fi im General Government Contracts What We Do: This department accounts for the City social service commitments which are not specific to an individual department of the fund. Maintenance for four community buildings, direct cash contributions, and utility subsidies for local social service organizations, supported by the City, are budgeted in this department. Administrative allocations for services received from other City funds are also budgeted in this department. This department also accounts for the contractual obligations, such as liability and property insurance premiums, deductible, and self-insurance retention not specific to an individual fund. What We Accomplished in 1995/96: • Provided funding for Williamson County Health Unit, Stonehaven Senior Center, Williamson County Literacy Council, Williamson- Bumet County Opportunities (WBCO) Crisis Center, WBCO Nutrition, WBCO Transportation, Sertoma Fireworks, Project Graduation and Georgetown Information Volunteer Exchange (GIVE). What We Plan to Accomplish in 1996/97 (Significant Means): • Continue funding of: • $22,500 for the Williamson County Health Unit • $12,000 for the Stonehaven Senior Center • $2,500 for the Williamson County Literacy Council • $10,000 for the Williamson -Burnet County Opportunities (WBCO) Crisis Center • $5,000 for WBCO Nutrition • $4,000 for the Sertoma Fireworks • $500 for Project Graduation • $6,000 for CARTS Transportation • $10,000 for the Georgetown Information Volunteer Exchange Center • Continue funding facility maintenance, utilities and/or landscape for WBCO Head Start and Madella Hilliard Community Center. COMMUNITY SERVICES 128 ANNUAL OPERATING PLAN ELEMENT 1996197 1996/97 Adopted Budget and 1997/98 Projected Budget: Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted 800 ,,, 600 v c m 400 0 L r 'rXV 0 ® 94195 Actual ® 95196 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change**) 0 (N/A) 135,000 (o.o%) 7,151 (o.o%) 72,500 (o.o%) 130,000 (o.o%) 130,000 (o.o%) 9,500 (o.o%) 484,151 (o.o%) Source of Revenues: The department receives funding from General Fund revenues. Other Comments: Effective in 1996/97, WBCO Transportation will become part of CARTS (Capital Area Rural Transportation System). Funds to support the CARTS program are in the budget. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996197 129 95/96 94/95 95/96 Projected Actual Budget Actual 330,103 448,533 448,533 117,398 140,000 140,000 5,975 9,618 9,618 0 69,500 69,500 68,158 0 0 37,391 97,000 65,000 9,880 9,000 9,000 568,905 773,651 741,651 Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted 800 ,,, 600 v c m 400 0 L r 'rXV 0 ® 94195 Actual ® 95196 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change**) 0 (N/A) 135,000 (o.o%) 7,151 (o.o%) 72,500 (o.o%) 130,000 (o.o%) 130,000 (o.o%) 9,500 (o.o%) 484,151 (o.o%) Source of Revenues: The department receives funding from General Fund revenues. Other Comments: Effective in 1996/97, WBCO Transportation will become part of CARTS (Capital Area Rural Transportation System). Funds to support the CARTS program are in the budget. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996197 129 This page intentionally left blank. COMMUNITY SERVICES 130 ANNUAL OPERATING PLAN ELEMENT 1996/97 AIRPORT CITY OF GEORGETOWN Founded in 1848 Airport What We Do: The Airport Department is responsible for the day-to-day operations and maintenance of the Georgetown Municipal Airport. These activities include the supervision of fuel sales concessions, monitoring the privately -owned businesses that lease space from the City and operate at the Airport, monitoring the leases for City -owned facilities, and the supervision of the grounds maintenance. All of the above must be in compliance with state and federal rules and regulations. In addition, the Department provides support to the Airport Advisory Board. An Automated Weather Observation System (AWOS) and a Remote Transmitter/Receiver Outlet (RTR-O) are located on the field to provide continuous weather information and clearance delivery services to the pilots. The UNICOM ground -to -air and air -to -ground radio is operated from 7:00 a.m. until dark, seven days a week, at a frequency of 123.0. The runways are open to air traffic 24 hours a day, seven days a week. The fund must pay its pro rata share of principal, interest and paying agent's fees for certificates of obligation proceeds used to construct a 14 space T -Hangar in 1992/93 and a 12 space T -Hangar in 1994/95. The Department also purchases and sells aviation fuel (aviation gasoline and jet fuel), operates the UNICOM radio; relaying accurate, up-to-date weather information to pilots, and monitors and records the weather broadcasts from the Automated Weather Observation System (AWOS). One full-time and four part-time fuel attendants, and one part-time bookkeeper operate this department under the direction of the Airport Manager. How to Reach Us: The Airport Terminal Building, located on the Airport at 500 Terminal Road, includes the fuel service and customer sales room, the Airport Managers office, lounge, public restrooms, and a pilot's room. The hours are 7:00 a.m. until dusk, seven days a week. The phone number is 512/930-3666. What We Accomplished in 1995/96: • Implemented hangar rent increases effective October 1, 1995. • Completed the Airport Industrial Stormwater Pollution Prevention Plan (SWPPP). • Executed three Airport ground leases for the construction of private storage hangars. • Construction of Phase I of the Airport Stormwater Detention Facility has started. • Completed the Airport Master Plan. • Airport Manager completed a term as President of the Texas Association of Airport Executives (TAAE). • Provided support for the 9th Annual Airshow. COMMUNITY SERVICES 132 ANNUAL OPERATING PLAN ELEMENT 1996/97 What We Plan to Accomplish in 1996/97 (Significant Means): • Complete Phase I of the Stormwater Detention Facility. • Study recommendations made in the Airport Master Plan. • Rezone Airport to be consistent with City zoning regulations. • Prepare and distribute a Request for Information on privatizing the Airport fuel facilities, UNICOM operation, and all for-profit terminal operations (i.e., overnight aircraft storage, aircraft sales, maintenance, car rental, etc.) • Provide support for the 10th Annual Airshow. 1996/97 Adopted Budget and 1997/98 Projected Budget: 800,963 731,777 458,432 Employees: full time / part time FTE's Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 1000 800 N a 600 N 3 t 400 F 200 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted M97/98 Projected Base 97/98 Projected Base (% Change**) 2/3.25 126,491 (o.o%) 341,874 (-0.7%) 0 (-loo.0%) 468,365 (-i0.t%) Source of Revenues: The Airport is funded from fuel sales, hangar and building rentals, long-term land leases, airport -collected City sales taxes, ad valorem taxes on privately -owned facilities on airport property, and fuel flowage fees. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 133 95/96 94/95 95/96 Projected Actual Budget Actual 1/4.75 1/4.25 1/4.25 95,161 115,713 115,276 274,604 306,064 305,172 431,198 310,000 37,984 800,963 731,777 458,432 Employees: full time / part time FTE's Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 1000 800 N a 600 N 3 t 400 F 200 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted M97/98 Projected Base 97/98 Projected Base (% Change**) 2/3.25 126,491 (o.o%) 341,874 (-0.7%) 0 (-loo.0%) 468,365 (-i0.t%) Source of Revenues: The Airport is funded from fuel sales, hangar and building rentals, long-term land leases, airport -collected City sales taxes, ad valorem taxes on privately -owned facilities on airport property, and fuel flowage fees. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 133 This page intentionally left blank. COMMUNITY SERVICES 134 ANNUAL OPERATING PLAN ELEMENT 1996/97 ANIMAL SERVICES CITY OF GEORGL- OWN Founded in 1848 Animal Services What We Do: Animal Services is committed to customer service, the protection of the public's health and safety, and the provision of healthy and humane treatment for animals. Citizens are provided with pet owner responsibility information, along with information on proper pet management and confinement. Animal Services sponsors four discount Rabies vaccination clinics yearly. Animal Services assists local law enforcement agencies in investigating cruelty and bite complaints and distributes disease and pest control information. The City Animal Shelter services include reuniting lost pets with owners and sheltering lost or strayed pets. Unclaimed pets are available to homes through a comprehensive adoption program. The department also provides citizens with cages and traps to control animal nuisances. Through the Animal Services Department's City Pet Licenseprogram, lost pets can be traced to their owners 24 hours a day. Free tag engraving is offered on each license issued. License applications are available at all local veterinarian offices, the Animal Shelter, City Hall at 609 Main Street, and from patrolling Animal Services Officers. Under the "Free Ride Home" program, pets with current rabies vaccinations and current City Licenses may be returned to their owners at no charge. Animal Services Officers patrol the City seven days a week, and are on call to respond to emergencies involving animals. Animal Services operates in accordance with local and state statutes. How to Reach Us: Animal Services is located in the Community Owned Utilities Complex at 1107 North College. Visitors are welcome. Hours are from 8:00 a.m. to 5:00 p.m. seven days a week, excluding holidays. Animal Services Officers can be contacted at 512/930-3592. What We Accomplished in 1995/96: • Improved customer service through additional afternoon clerk position. • Increased utilization of discount neutering program for low-income and elderly citizens. • Increased service calls by 15%, reclaims by 20%, and number of licenses sold by 15%. • Increased Assistance (Donation) Fund by 25% through citizen donations, and elementary school donation of aluminum cans. • Increased number of visitors to the Shelter by 25% because of afternoon clerk availability. • Continued education on new animal control ordinance through public relations contacts. • Participated in MayFair, WalMart Adoption Day, and quarterly low cost rabies clinics. What We Plan to Accomplish in 1996/97 (Significant Means): • Increase adoptions of dogs and cats from Shelter by continued cooperation with SPCA in Cedar Park, and Animal Trustees of Austin. COMMUNITY SERVICES 136 ANNUAL OPERATING PLAN ELEMENT 1996/97 • Increase reclaims through availability at the Shelter and with use of hand-held radio contact. • Educate public on new ordinance and educate children in Georgetown schools. • Add another part-time Shelter Attendant to free up Animal Services Officers to patrol. • Add four kennel spaces to comply with new state quarantine rules. • Work with the Police Department to assist with "barking dog" complaints. 1996/97 Adopted Budget and 1997/98 Projected Budget: 94/95 3/0.5 76,871 41,001 1.197 95/96 Budget 3/1 95,831 51,133 0 95/96 Projected Actual 3/1 94,042 42,566 0 119, 069 146,964 __1 36, 608 Employees: full time / part time FTE's Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 97/98 Projected Base (% Change ") 3/1.5 105,579 (0.4%) 41,145 (-0.4%) 0 (-100.0%) 146,724 (-2.1%) Source of Revenues: The Animal Services Department is funded from General Fund revenues. Other Comments: Animal Services must operate under State laws monitored by the Texas Department of Health. All Officers are required to be certified by the Texas Department of Health and the Texas Animal Control Association. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 F&YA This page intentionally left blank. COMMUNITY SERVICES 138 ANNUAL OPERATING PLAN ELEMENT 1996/97 CONVENTION & VISITORS BUREAU CITY OF GEORGEMWN Founded in 1848 Convention & Visitors Bureau What We Do: The Convention & Visitors Bureau develops and promotes tourism and convention activity in Georgetown, thereby creating jobs, increasing the total revenue gained by the tourism industry, and improving the overall economic climate of Georgetown. This is achieved through the development of an annual marketing and action plan which directs the purchase of media advertising and targets specific visitor and convention markets and solicits business through trade and travel shows, special event promotions and promotional brochure development and distribution. The Bureau also supports the daily operation of the History & Visitor Information Center and coordinates the Main Street program. How to Reach Us: The Convention & Visitors Bureau is located at City Hall, 609 Main Street. Visitors are welcome. Hours are from 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays. You may contact staff by phone at 512/930-3545, or from out of town at 1-800-G EO -TOWN (1-800-436-8696), or by fax at 512/930-3659. You may also visit our home page on the Internet at http:\\www.tpoint.net\georgetown\tourism. What We Accomplished in 1995/96: • Successfully promoted existing hotel/motel rooms to meetings, conventions, tour groups, and leisure travelers, resulting in increased hotel/motel tax revenue. • Created "sub" home page and all supporting tourism/visitor information to go "on-line" on the Internet with the Georgetown Industrial Foundation and the Chamber of Commerce. 0 Completed tourism impact study to help quantify the tourist industry's economic and social impact on the community. • Designed and created a new community brochure. • Redesigned and secured donations ($5,000) to upgrade new History & Visitor Information Center. Worked in partnership with the Georgetown Heritage Society. • Created marketing partnership with Del Webb's Sun City, sharing the cost of five trade shows at a cost savings of $1,900 to the City/Convention & Visitors Bureau. • Conducted a visioning workshop for all current and past Convention & Visitors Bureau Board members to help create a long-range plan to develop the tourism industry in the community. • Supported community special events through strong media campaigns with local and regional newspapers, magazines, radio and television stations. • Hosted National Tourism Week activities, including a photo contest and Visitor Center volunteer "Thank You" party, all promoting the value of tourism to the community. • Increased community profile, getting three major "travel interest" pieces in the Austin American Statesman (including front page) and a Houston Chronicle travel feature piece. COMMUNITY SERVICES 140 ANNUAL OPERATING PLAN ELEMENT 1996/97 • Worked closely with the Viking Fest organizers to fully develop this new event. Provided first-time seed funding and booked all of the local hotel rooms for the event. What We Plan to Accomplish in 1996/97 (Significant Means): Recruit additional lodging facilities. Recruit new attraction/entertainment venues. Create new advertising partnerships with local/area attractions, hotels, and other interested parties. Continue with all print/collateral material and advertising re -design. Continue to work with County on developing the new Showbarn & Exposition Center. Continue aggressive marketing campaign through print advertising, billboard, and distribution of press releases to radio and television, and hosting travel writers. Coordinate preparation of Film handbook for City-wide use. Provide staff liaison to the Georgetown 150th Birthday (1998) committee. 1996/97 Adopted Budget and 1997/98 Projected Budget: 95/96 94/95 95/96 Projected Actual Budget Actual 400 N 300 100 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 3/0.5 106,643 (o.o%) 151,546 (-12.9%) 0 (-100.0%) 258,189 (-9.9%) COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 141 Source of Revenues: The Convention & Visitors Bureau is funded from Hotel/Motel Occupancy Taxes (7%). Other Comments: The Administrative Assistant shared with Administration will become full-time Convention & Visitors Bureau support beginning October 1996. COMMUNITY SERVICES 142 ANNUAL OPERATING PLAN ELEMENT 1996197 Convention & Visitors Bureau Fund What We Do: The Convention &Visitors Bureau Fund accounts for the receipt and expenditures of funds received by the City from the assessment of hotel and motel occupancy tax. The local tax rate is 7% of the room rate. The state tax is an additional 6% and is remitted directly to the State Comptroller by each hotel/motel establishment. Usage of these funds is restricted by state law governing expenditures of hotel/motel tax. Fund Summary: Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 97/98 Projected Base (% Change ") 0 (N/A) 4,500 95/96 235,000 94195 95/96 Projected 258,189 Actual Budget Actual REVENUES Transfer In 1,311 2,368 2,368 Interest & Other 7,629 3,000 4,500 Operating 200,434 220,000 257,000 Total Revenues 209,374 225,368 263,868 EXPENDITURES 210,415 239,743 238,879 Excess (Deficiency) of Revenues over Expenditures (1,041) (14,375) 24,989 Fund Balance at Beginning of Year 105,678 93,226 104,637 Fund Balance at End of Year 104,637 78,851 129,626 Contingency Reserve Requirement 44,000 50,000 50,000 Fund Balance, Unreserved 60,637 28,851 79,626 Percent change of 96/97 Adopted from 95/96 Projected Actual Percent change of 97/98 Projected Base from 96/97 Adopted COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 97/98 Projected Base (% Change ") 0 (N/A) 4,500 (-4.3%) 235,000 (o.o%) 239,500 (-o.1%) 258,189 (-9.9%) (18,689) (-60.1%) 82,762 (-36.2%) 64,073 (-22.6%) 54,000 (-lo.o%) 10,073 (-55.7%) 143 This page intentionally left blank. COMMUNITY SERVICES 144 ANNUAL OPERATING PLAN ELEMENT 1996/97 SANITATION CITY OF GEORGETOWN Founded in 1848 Sanitation Contracts What We Do: Sanitation funds, expended in this department, are paid to the solid waste contractor, Longhorn Disposal, for services to residential and commercial customers. Longhorn Disposal provides all curbside garbage and recycling pickup for City customers. Charges for the Joint Services Fund allocations and the two percent franchise fee are also included. How to Reach Us: The Director of Community Services is located at City Hall, 609 Main Street. Office hours are from - 8:00 a.m. to 5:00 p.m. Monday through Friday, excluding holidays. You may contact staff by phone at 512/930-3637, or by fax at 512/930-3659. What We Accomplished in 1995196: • Evaluated the pilot once -a -week pick-up program. • Implemented solid waste services to Phase I of Sun City. • Continued cost containment strategy and setting of rates to reflect cost of service. • Funded pro -rata share of county -wide Household Hazardous Waste Clean -Up Day. What We Plan to Accomplish in 1996197 (Significant Means): • Rebid solid waste services contract. 0 Educate community on new solid waste services contract. • Continue funding support for Household Hazardous Waste Clean -Up. COMMUNITY SERVICES 146 ANNUAL OPERATING PLAN ELEMENT 1996/97 1996/97 Adopted Budget and 1997/98 Projected Budget: Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 1400 1200 ND 1000 c M (x O N 0 7 t 600 H 400 200 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 29,602 (6.0%) 54,265 (-1.2%) 64,231 (-6.o%) 5,000 (-33.3%) 1,078,014 (6.7%) 500 (o.o%) 1,231,612 (5.3%) Source of Revenues: Sanitation Contracts are funded through garbage fees billed to commercial and residential sanitation customers. Other Comments: Solid waste rates will be continually impacted by the implementation of United States Environmental Protection Agency Subtitle D Regulations and Rules promulgated by the Texas Natural Resource Conservation Commission. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 147 95/96 94/95 95/96 Projected Actual Budget Actual 22,952 25,367 25,367 40,231 42,927 42,927 62,459 88,864 88,864 0 5,000 5,000 867,332 1,004,252 1,004,252 464 500 500 993,438 1,166,910 1,166,910 Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 1400 1200 ND 1000 c M (x O N 0 7 t 600 H 400 200 0 ® 94/95 Actual ® 95/96 Projected Actual ® 96/97 Adopted ® 97/98 Projected Base 97/98 Projected Base (% Change ") 29,602 (6.0%) 54,265 (-1.2%) 64,231 (-6.o%) 5,000 (-33.3%) 1,078,014 (6.7%) 500 (o.o%) 1,231,612 (5.3%) Source of Revenues: Sanitation Contracts are funded through garbage fees billed to commercial and residential sanitation customers. Other Comments: Solid waste rates will be continually impacted by the implementation of United States Environmental Protection Agency Subtitle D Regulations and Rules promulgated by the Texas Natural Resource Conservation Commission. COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 147 Collection Station What We Do: The Collection Station operates the public drop-off, solid waste services, and automotive recycling services. This operation requires the station to be staffed, materials to be evaluated, and fees to be charged for materials exceeding prescribed amounts. In addition to normal operations, the Department performs special waste pick-ups (missed for any reason, and oversize loads) and coordinates the monthly bulky waste pick- up program. Staff mows and maintains the closed landfill area. The Collection Station also operates the tree and brush mulching program and the recycling operation for waste oil, oil filters, batteries, tires, and antifreeze. The Collection Station also chips brush brought in and the wood chips are given to citizens at no charge. How to Reach Us: The Public Collection Station is open Monday through Saturday in the Community Owned Utilities complex at 1107 North College Street. The Collection Station hours are as follows: Labor Day through March 31: Monday through Saturday 8:00 a.m. to Noon 1:00 p.m. to 5:00 p.m. April 1 to Labor Day: Monday through Friday 8:00 a.m. to Noon 1:00 p.m. to 6:00 p.m. Saturday 8:00 a.m. to Noon 1:00 p.m. to 5:00 p.m. Information regarding the Collection Station can be obtained by calling 512/930-3637. What We Accomplished in 1995/96: • Provided staff support to Household Hazardous Waste Clean -Up Program. • Provided staff support to Bulky Waste Program. What We Plan to Accomplish in 1996/97 (Significant Means): • Support Hazardous Waste Clean -Up Program. • Support Bulky Waste Program. • Provide staff support to special neighborhood clean-up projects. • Implement fee-for-service program for all waste brought to the Collection Station. • Conduct public education program on fee-for-service program. COMMUNITY SERVICES 148 ANNUAL OPERATING PLAN ELEMENT 1996197 1996/97 Adopted Budget and 1997/98 Projected Budget: ® 92/93 Actual ® 94/95 Projected Actual ® 95/96 Adopted ® 96/97 Projected Base 97/98 Projected Base (% Change ") 1/1 48,297 (o.o%) 102,888 (-8.1%) 0 (wA) 151,185 (-5.60) Source of Revenues: The Collection Station is funded by sanitation fees billed to customers and by fees charged at the Collection Station. Other Comments: The City participates with local funds and staff support in a Household Hazardous Waste clean-up program in conjunction with other cities, Williamson County, Brazos River Authority, and the TNRCC. Beginning in 1996/97, City sanitation customers will pay $8/yard for all collection station drop-offs. Prior to that time customers were allowed three .yards/month free of charge. Non -City customer charges will increase from $8/yard to $12/yard. For 1995/96, the Collection Station recycled: Gallons of Oil: 3,606 Gallons of Antifreeze: 358 Vehicle Batteries: 270 Tires: 1,100 Oil Filters: 1,645 Cubic yards of Chipped Brush: 2,619 Gallons of Cooking Oil/Kitchen Grease: 55 COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 149 95/96 94/95 95/96 Projected Actual Budget Actual 1/1 2/1 1/1 #)rtil?i?Ys«z< 46,039 54,339 52,288#?e'Fsornel#' 65,766 107,186 107,186fliseratigs'y#< 0 0 0 >Capal' ......>>> 111,805 161,525 159,474 Employees: full time / part time FTE's ' Percent change of 96/97 Adopted from 95/96 Projected Actual " Percent change of 97/98 Projected Base from 96/97 Adopted 200 N 150 C lE 7 100 O t H 50 01AM ® 92/93 Actual ® 94/95 Projected Actual ® 95/96 Adopted ® 96/97 Projected Base 97/98 Projected Base (% Change ") 1/1 48,297 (o.o%) 102,888 (-8.1%) 0 (wA) 151,185 (-5.60) Source of Revenues: The Collection Station is funded by sanitation fees billed to customers and by fees charged at the Collection Station. Other Comments: The City participates with local funds and staff support in a Household Hazardous Waste clean-up program in conjunction with other cities, Williamson County, Brazos River Authority, and the TNRCC. Beginning in 1996/97, City sanitation customers will pay $8/yard for all collection station drop-offs. Prior to that time customers were allowed three .yards/month free of charge. Non -City customer charges will increase from $8/yard to $12/yard. For 1995/96, the Collection Station recycled: Gallons of Oil: 3,606 Gallons of Antifreeze: 358 Vehicle Batteries: 270 Tires: 1,100 Oil Filters: 1,645 Cubic yards of Chipped Brush: 2,619 Gallons of Cooking Oil/Kitchen Grease: 55 COMMUNITY SERVICES ANNUAL OPERATING PLAN ELEMENT 1996/97 149 This page intentionally left blank. COMMUNITY SERVICES 150 ANNUAL OPERATING PLAN ELEMENT 1996/97