HomeMy WebLinkAbout03 - The CityThe City_
Community Profile
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Functional Structure
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-_ Service Orientati6n-Strudur ...........
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COMMUNITY PROFILE
CITY OF GEORGETOWN
Founded in 1848
Location
The City of Georgetown is located on
IH -35 just 26 miles north of Austin in
the northeastern comer of the scenic
Texas Hill Country. Georgetown is the
county seat of Williamson County
which borders Travis County to the
south and Bell County to the north.
THE CITY
2 ANNUAL OPERATING PLAN ELEMENT 1996/97
Overview
Founded July 4, 1848, Georgetown was originally the agricultural trade center for the county and
surrounding area. After the Civil War, Reconstruction brought prosperity to Georgetown through four main
industries — cattle, cotton, the university and the railroad. Georgetown has enjoyed consistent growth and
development through the years. Throughout the 1970's and early 1980's, Georgetown experienced high
growth comparable to the rest of Texas.
In recent years the City has become more industrialized and commercially oriented. Along with the
commercial growth, Georgetown has successfully promoted tourism. Tourism has become a significant
economic benefit to the community.
The City of Georgetown has a 1996 estimated population of 20,350 within the city limits and an
extraterritorial jurisdiction estimated population of 9,850. Georgetown is a Home Rule Charter City and
operates under the Council -Manager forrn of government. A mayor and seven council members are elected
from single -member districts. Elections are held the first Saturday in May.
40
30
A Century of Growth
10
0
1900 1910 1920 1930 1940 1950 1960 1970 1980 1990 2000
Medical services in Georgetown are provided by several agencies, public and private, and a large number
of professional individuals. Georgetown Hospital, a 98 -bed full service medical facility with 50 admitting
physicians, provides obstetrical, surgical, diagnostic and emergency services to the local area. Scott &
White is constructing a memorial clinic in northwest Georgetown for out patient services only that will open
in late 1997.
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97 3
Historic Georgetown
The North and South San Gabriel Rivers, winding through the center of Georgetown, have always attracted
people to this area. Spanish explorers noted the rivers and creeks here in the 1700s. The Tonkawa Indians
and many other tribes chose this area for camp grounds. When pioneer settlers came to Texas, they found
this spot where, in 1848, Georgetown was established.
At first, Georgetown was a tiny, dusty town made up of shanties and crude log houses. Then, three things
brought about monumental changes. First, our location along a major cattle trail heading North to the
famous Chisholm Trail brought business and settlers as the cattle industry boomed. Simultaneously, the
railroads came to the area.
Growth boomed from 1880 to 1910. The downtown buildings were improved or replaced by fine Victorian
structures. Most of our present downtown structures were_built_during this golden era in Georgetown's
history.
About 1920 growth slowed and many years passed with few changes. However, growth surged from the
late 1970s to the early 1980s when two major events took place. First, Lake Georgetown was developed
by the Army Corp of Engineers for flood control, recreation, and water supply. The lake, now in full
operation, has enhanced Georgetown's tourist and recreational capacity and ensures our future water
supply. Secondly, Georgetown's participation in the Main Street Program propelled us into a second golden
era during which almost all the downtown square and many older homes were restored to their Victorian
splendor.
Since the early 1980's, Georgetown has been synonymous with "Main Street," a downtown economic
development effort administered through the Texas Historical Commission. Over $9 million has been
reinvested in our economy through downtown building sales and restoration and public/private beautification
efforts. Since early 1982, more than 300 jobs have been created in downtown Georgetown. This
unprecedented success has made our community the shining star in the Texas Main Street program and
an example for small cities nationwide to follow. It has been the building block for Georgetown's recent
economic development gains.
THE CITY
4 ANNUAL OPERATING PLAN ELEMENT 1996/97
The Georgetown Square is considered by
many to be the finest example in the State of
a Victorian town square. Our historic square is
certainly the magnet that draws people to
Georgetown. However, once they're here,
people soon realize there's much more to our
community. It's a town with a strong identity
and people who care about it... people that
make sure we never stop trying to enhance
both Georgetown's appeal and the lives of
those who choose to live here.
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97
After all this, it might seem time for
Georgetown to rest on its laurels. Not a
chance! As the people of Georgetown enter
the second decade of Main Street economic
development, our successes continue to grow.
The historic downtown post office has been
saved and restored as city offices, the City
and the Georgetown Heritage Society restored
the famous Grace Episcopal Church and
downtown special events like the Christmas
Stroll continue to gain in popularity and status.
Main Street Georgetown is moving forward
and bettering its solid reputation as a first
class tourist destination and shopping center.
G
Recreation
Georgetown offers a wealth of recreation. In Georgetown there are currently thirteen city parks comprising
nearly 200 total acres. The parks range from a half -acre neighborhood park to the one hundred -acre city
wide San Gabriel Park. The parks include a wide range of equipment including: softball and baseball fields,
soccer fields, playground equipment, individual and group picnic shelters, basketball and tennis courts, a
hike and bike trail and three swimming pools. The San Gabriel Park also has a community center, sunken
garden, gazebo, football stadium, rodeo area, and a Creative Playscape for children. The Georgetown
Recreation Center has a full basketball and volleyball court, two racquetball courts, a game room, weight
room, kitchen, conference room and large and small activity rooms.
Lake Georgetown, a 1200 -acre lake, is just a
few minutes drive from any point in the City.
The lake's three recreational areas are ideal
for fishing, camping, picnicking and all types of
water sports. Maintained by the U. S. Army
corps of Engineers, Lake Georgetown also
has boat ramps, wilderness hiking trails,
recreational vehicle hookups, and a large
swimming beach.
THE CITY
6 ANNUAL OPERATING PLAN ELEMENT 1996/97
There are three local golf courses. Berry
Creek Country Club and Georgetown Country
Club each offer private 18 hole courses.
Southwestern University has a nine hole
course open to the public.
Cultural Activities
Cultural activity thrives in Georgetown. Southwestern University s contribution of quality theater, dance, fine
arts and lecture events add a valuable dimension to our cultural life. The Art deco -styled Palace Theater,
located on the downtown square, is currently being renovated and rejuvenated by townspeople. The Palace
Theater showcases events such as classic movies, singing acts, plays and talent shows. Georgetown
always has a full calendar of local events including a fall Antique Show; a Fourth of July celebration with
music, food and fireworks; ethnic celebrations; and three major annual events, Christmas Stroll, Mayfair and
the Annual Airshow & Fly In.
Education
Georgetown Independent School District (GISD) serves the City and the surrounding area, having a current
enrollment of 6,650 students. The District operates six elementary, two junior high, one senior high and one
alternative educational schools. There are also three private schools and one parochial school in the area.
The public school system is exceptional in the quality of teachers and programs offered. The performance
of GISD students is well above national averages. Georgetown boasts the highest SAT score in the Austin
Metro Area.
Georgetown has a strong vocational education program beginning in junior high school. On-the-job training
away from campus is a vital part of the program. Vocational courses include electronics, business
education, drafting, industrial cooperative training, agriculture, food service, homemaking, auto -mechanics,
and welding. A Coordinated Vocational Academic Education program is also available for qualified high
school students. Under the Tech Prep Program, students earn both high school and college credits while
pursuing several vocational careers.
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97 7
Georgetown is the home of Southwestern
University, a private four-year undergraduate
institution, offering a traditional liberal arts
and sciences curriculum. Established by
Methodist pioneers in 1840, Southwestern is
Texas' oldest institution of higher learning.
The University has a current enrollment of
1,196. Located 10 blocks from the City's
central business district, present facilities
include some 37 buildings located on
approximately 500 acres.
SC>t THI ESTHR\
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In 1990 U. S. News and World Report ranked Southwestern the "Best Regional Liberal Arts College in the
West", now this magazine lists the university among the finest "National Liberal Arts Colleges" of the nation's
385 regional liberal arts universities. Southwestern has been recognized for superior academic quality and
impressive value by New York Times Education Editor Edward B. Fishe in the book "Best Buys in College
Education. The Fall Money Guide, "America's Best College Buys" ranks Southwestern as one of the 100 best
buys in private higher education. In addition, Southwestern is included in the 1991 edition of 'The National
Review Collect Guide: America's 50 Top Liberal Arts Colleges."
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97
Georgetown's Top Employers
This list of the City's top employers indicates the increasingly diverse nature of the local economy. The City
has played a major role in retaining and attracting new employers to the area.
Governmental
Williamson County 650
City of Georgetown 252
Educational
Georgetown Independent School District 1,000
Southwestern University 400
Service
Georgetown Hospital 500
GTE Southwest 43
Georgetown Railroad 47
Manufacturing
Manitex (Manitwoc Crane)
180
Tessco*
350
Airborne, Inc.
221
Sierra Microwave*
65
Pringle & Associates
60
Aircraft System Manufacturing
40
Bioindustrial Technologies
16
Sabio Engineering
20
House of Hatten
80
Reedholm Instruments, Inc.*
45
Advance Cable Services, LTD.*
32
Triple S Plastics (1997)
100
Retail
HEB 200
Wal-Mart 200
Chatsworth Products, Inc. will employee approximately 150 people by 1998.
* Assisted through state grants/loan guarantees arranged by and administered by the City.
Source: Georgetown Industrial Foundation
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97
9
Miscellaneous Statistics
Education
Attendance Centers 10
Number of students 6,650
Employees (ADOPTED)
Full time 252
Part time 33.5
Infrastructure
Miles of streets
205
Number of street lights
3,521
Miles of water mains
246
Miles of sanitary sewers
175
Miles of storm sewers
25
Miles of electric distribution lines
230
Annual electric sales - mWh
213,000
Peak demand - mW
52.6
Recreation 8� Culture
Number of parks 13
Number of libraries 1 public
Number of volumes 60,486
Library circulation 162,409
Library visits 116,839
THE CITY
10 ANNUAL OPERATING PLAN ELEMENT 1996/97
ORGANIZATION
CITY OF GEORGE'T'OWN
Founded in 1848
Functional Structure
This chart indicates in graphic form the flow of influence and function within the City. Our residents (shown
at the top of the circle), speaking individually and through the many advisory boards (shown in the ovals in
the top half of the diagram), affect and control the activities of City government through the elected City
Council and Mayor. The Council exerts direct supervision over the City Manger, who in turn supervises the
various divisions of the City to achieve the Ends desired by our residents.
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THE CITY
12 ANNUAL OPERATING PLAN ELEMENT 1996/97
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THE CITY
12 ANNUAL OPERATING PLAN ELEMENT 1996/97
Service Orientation Structure
At the heart or bull's eye of the diagram below are the City's residents, the main focus of the City's activities
and the customers of its services. Directly adjacent to the bull's eye are those employment positions with
the most direct contact with the residents. The further each ring is from the center, the less direct contact
with the public by those positions listed within those rings. These "rings of relative importance" are used
by City management to focus customer service training efforts.
Management
Services
Development
Services
Information
Resources
Parks &
Recreation
Finance &
Administration
Police
Services
Community
Owned Utilities
Fire
Services
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97 13
Budgeted Number of Employees
The City will add 26 full-time positions in 1996/97 to respond to the rapid growth. The positions added are
spread among all divisions and include direct service positions as well as limited additional administrative
support to increase the efficiency of direct service positions. Despite the addition of staff, the residents per
city employee have increased from 83 per employee in 1990 to 91 per employee in 1996. The detailed
personnel schedule is located in the Reference section on page 333.
THE CITY
14 ANNUAL OPERATING PLAN ELEMENT 1996/97
ENDS & MEANS
CITY OF GEORGETOWN
Founded in 1848
Explanation of Ends & Means
A broad based group of Georgetown citizens, elected and appointed City Officials, and City staff joined
together to create the Georgetown Century Plan. The Century Plan is a comprehensive strategic plan that
documents and formalizes the process by which Georgetown will strive to enhance its quality of life. The
foundation of the Century Plan is its Mission Statement and a set of End Statements which are divided into
14 policy areas. The Mission Statement is a broad statement of purpose. The End Statements, under each
of 14 policy areas, support the Mission Statement by further defining it. Ends describe, in specific terms,
desired end -states. The End Statements are the vision of Georgetown at its very best.
Ends provide the answer to the fundamental question: Why does the City government of the City of
Georgetown exist? The City government exists to ensure that a strong, viable system is in place to make
continual advancement toward achieving the desired end -states. Ends represent the ultimate target at
which all activities of the Cityare aimed.
The City of Georgetown has implemented the Century Plan through the adoption and use of a governance
model. The governance model is an advanced approach to Council operations which provides for Council
to set policies and Ends. The Means for accomplishing these Ends is the responsibility of the City Manager
and his staff. As long as Council defined "executive limitations" are not broached, the City's staff is able
to use its best efforts and judgement to perform the Means to accomplish the Ends. The City Council has
adopted a formal governance policy guiding this process.
The City staff and elected and appointed City Officials rely upon the Ends to provide direction and guidance
for recommending and authorizing the expenditure of public funds. Each year, when the Annual Operating
Plan Element (budget) of the Century Plan is prepared, it is prepared around the 14 policy areas and
supporting End Statements which are outlined in the Century Plan. The Century Plan - Policy Plan Element
(the Ends portion of the Century Plan) was revised during 1995/96. The revision incorporates citizen
defined Ends from the Functional Plans adopted to date (Development Services, Economic Development,
Parks & Recreation and Facilities & Services) and clarifies existing End statements included in the Annual
Operating Plan. As part of the revision, each Policy area was defined with a broad Policy End. Specific
Council and citizen direction given in each area are now called Focus Ends. This term is used because
these statements focus staff efforts in accomplishing the Policy Ends.
The Annual Operating Plan Element specifically defines the methods or processes by which the City
Manager and City staff will go about achieving the desired end -states for each policy area. The methods
or processes by which the desired end -states are achieved are called Means. The Annual Operating Plan
Element is a detailed look at each operational area, or department, within the City and its own unique set
of Means. Not all Ends are addressed in each Annual Operating Plan element. The priority of each Policy
area and Ends are set by the Council at its June budget retreat.
The pages that follow in this section provide an overview of the City's Mission Statement with its supporting
Ends categorized under their respective policy areas. Means to each of the Ends are detailed in the
Division/Department pages found later in this document.
THE CITY
16 ANNUAL OPERATING PLAN ELEMENT 1996/97
Mission Statement
The Mission of the City of Georgetown is to initiate action which will preserve and enhance the
quality of life and Georgetown's unique character by preparing for the future through the:
• Preservation of Georgetown's rich heritage and natural resources;
• Promotion of well-planned development, cost effective professional
management and competent, friendly services; and
• Protection of its citizens, the environment and all other assets.
The "Ends" Statements
ECONOMIC DEVELOPMENT
Policy End
1.0 Georgetown's economy is self-sustaining through diversified growth, a broad tax
base with minimal impact from economic fluctuation, enhanced business opportunity
and job creation.
Focus End
1.1 Existing undeveloped sites in Georgetown are put to beneficial use.
Focus End
1.2 Georgetown recruits small to mid-sized commercial/industrial firms from all areas of the
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production process (i.e., research and development, assembly, production, distribution,
warehousing, and retailing).
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Focus End
1.3 The City, the Georgetown Industrial Foundation, the Chamber of Commerce and local
business and industry work together to promote an aggressive commercial/industrial
retention and expansion program.
DFocus
End
1.4 Georgetown attracts spinoff companies from major employers in the region.
D
Focus End
1.5 Georgetown minimizes the number of employees it exports to surrounding labor
markets.
Focus End
1.6 The City seeks funding resources to assist in training or retraining of the local labor pool.
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Focus End
1.7 The City provides financial and nonfinancial incentives to promote economic
development.
Focus End
1.8 The downtown is an economically viable component of the retail and business
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community.
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Focus End
1.9 All citizens actively participate in local trade and commerce.
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Focus End
1.10 The City actively cooperates with merchants and business associations to promote
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trade and commerce within the local community.
—�
Focus End
1.11 The tourism industry in Georgetown is developed and promoted, while preserving the
community's small-town charm.
—�
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97 17
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EDUCATION
Policy End 2.0 Diverse and comprehensive educational opportunities are available through public
and private cooperative efforts.
ENVIRONMENTAL AND RESOURCE CONSERVATION
Policy End 3.0 The physical qualities that make Georgetown attractive are protected.
Focus End 3.1 Georgetown's water resources system provides a sufficient water supply of high quality
to meet future City needs, to meet economic development and recreational requirements,
and to conserve wildlife.
FACILITIES AND SERVICES
Policy End 4.0 The City provides for the safety of its citizens and supports the responsive
delivery of coordinated services by the City and other public agencies.
Focus End 4.1 The City centralizes and co -locates services on existing City -owned property whenever
possible.
Focus End 4.2 The City has a high level of employee satisfaction and retention.
Focus End 4.3 Georgetown Public Library's information and collections are accessible to all citizens.
Focus End 4.4 The Georgetown Public Library has a collection development budget which equals the
national per capita for library expenditures in a comparable population category.
Focus End 4.5 The Georgetown Public Library's resources are expanded through partnerships with a
variety of organizations, including non-profit, corporations, governments, schools and
community groups.
Focus End 4.6 The City provides appropriate, well managed information technology and.services that
support city operations and citizen access to information.
Focus End 4.7 There is trust and harmony between the City's public safety providers and all segments
of the community.
Focus End 4.8 Georgetown is effective at resolving issues related to crime, disorder and fear of crime.
Focus End 4.9 Georgetown's fire protection is adequate and equitable throughout the City.
Focus End 4.10 Georgetown is prepared to respond to large scale natural and technological
emergencies.
Focus End 4.11 Public safety services are provided to adjacent areas outside of the City limits through
contractual agreements with other government organizations, ensuring equitable and
efficient coordination of services.
Focus End 4.12 Public safety services have a high level of citizen and volunteer involvement.
THE CITY
18 ANNUAL OPERATING PLAN ELEMENT 1996/97
Focus End 4.13 The City is safe from animal threat, provides attractive and humane animal
accommodations, and encourages the adoption of animals.
FINANCE
Policy End 5.0 All municipal operations are conducted in an efficient business -like manner and
sufficient financial resources for both short-term and long-term needs are provided.
Focus End 5.1 Each utility system is a self -supported operation that provides a desirable and affordable
level of service.
Focus End 5.2 The City investigates the privatization of each City operation, as appropriate.
Focus End 5.3 The City's utility rates are competitive with surrounding communities and with the
statewide and national averages for comparable utility systems.
Focus End 5.4 The tax rate is reasonable and fair and does not hinder economic development.
Focus End 5.5 The City has a method for funding street and streetscape improvements.
Focus End 5.6 The City pursues all federal and state grant programs which would benefit the City.
GOVERNMENTAL AFFAIRS
Policy End 6.0 A high level of cooperation and involvement exists among Georgetown's citizens
and governmental organizations.
Focus End 6.1 All citizens actively participate in governmental functions.
Focus End 6.2 The City develops and coordinates service delivery policies with Williamson County, the
Georgetown Independent School District and other organizations that provide services to
Georgetown.
Focus End 6.3 The City is a strong and visible participant in developing comprehensive solutions to
issues of concern on a regional level.
GROWTH AND PHYSICAL DEVELOPMENT
Policy End 7.0 Georgetown's land uses support economic, cultural and social activities for all
residents, businesses and organizations; and the City's development process
encourages new and infill development.
Focus End 7.1 The City's regulations implement the Policy Ends and provide the opportunity to seek
change with reasonable effort and expense.
Focus End 7.2 Annexation procedures and standards benefit the community.
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97
19
HEALTH AND HUMAN SERVICES
Policy End 8.0 Comprehensive, affordable health and human services are available through public
and private organizations.
HISTORIC PRESERVATION
Policy End 9.0 Prehistoric, historic, and cultural resources are preserved, protected and
promoted.
HOUSING
Policy End 10.0 The City cooperates with builders, developers and property owners to provide
safe and adequate housing opportunities for all citizens.
RECREATION AND CULTURAL AFFAIRS
Policy End 11.0 All citizens actively participate in community -wide social, cultural, and
recreational activities.
Focus End 11.1 The City maintains and upgrades existing parks and constructs new parks through a
diversified funding and acquisition program.
Focus End 11.2 The City's park facilities and recreational programs meet the leisure needs of citizens.
Focus End 11.3 Georgetown has an attractive and coordinated system of hike and bike trails.
Focus End 11.4 The City has recreational programs targeting those who are physically or otherwise
challenged.
Focus End 11.5 The City has an ongoing process for recreational needs assessment and program
evaluation.
Focus End 11.6 The City has in-house capability in horticulture.
Focus End 11.7 The City encourages the U.S. Army Corps of Engineers to continue to make Lake
Georgetown water and land resources available to the community and to be responsive to
the community's expanding and changing needs.
Focus End 11.8 The City has greenbelts along the tributaries (e.g. Smith Branch, Pecan Branch, and
Berry Creek) that feed into the San Gabriel River.
Focus End 11.9 The City has joint venture development and use agreements with other recreational
providers for existing facilities and/or for future development.
TRANSPORTATION
Policy End 12.0 Georgetown's transportation system provides for the safe and efficient
movement of traffic, promotes the economic interests of the community, and
adequately serves the needs of individuals.
THE CITY
20 ANNUAL OPERATING PLAN ELEMENT 1996197
Focus End 12.1 The City maintains a Transportation Functional Plan that includes all modes of
transportation.
Focus End 12.2 The City supports an area -wide transportation effort through coordination with other
public and private organizations.
Focus End 12.3 The City has sidewalks and crosswalks throughout the City, especially around and
between schools and parks.
Focus End 12.4 The City supports private transportation services in the community.
Focus End 12.5 The City has continuous frontage roads along Interstate Highway 35 through
Georgetown.
Focus End 12.6 The Georgetown Municipal Airport is an integral part of the transportation system and
business activity of the community.
Focus End 12.7 There is direct public access to the area east and west of the Georgetown Municipal
Airport runways.
URBAN DESIGN
Policy End 13.0 Georgetown has a positive, identifiable image and an attractive appearance.
UTILITIES / ENERGY
Policy End 14.0 Georgetown's utility systems provide safe and reliable service which meets the
needs of all citizens and promotes the economic health of the community.
Focus End 14.1 Customers of the City's electric utility have a range of choices with respect to rates,
service levels and power supply options.
Focus End 14.2 Water and wastewater services exceed state and federal standards and are provided
to a all certified areas.
Focus End
14.3 The stormwater drainage system efficiently and effectively protects the health and
safety of Georgetown's residents and minimizes the negative effects of standing water and
urban runoff.
Focus End
14.4 The City uses available and emerging alternative energy sources when beneficial.
Focus End
14.5 The City's utility policies and practices promote and encourage the protection and
conservation of Georgetown's environment and natural resources.
Focus End
14.6 Franchised utilities provide adequate services for all citizens.
THE CITY
ANNUAL OPERATING PLAN ELEMENT 1996/97 21
Annual Operating Plan Preparation
The City of Georgetown's operating and capital budget is the annual portion of the Georgetown Century
Plan. The City establishes time lines for the adoption of the Annual Operating Plan Element (budget)
through the provisions of the Century Plan. The budget process and schedule of development is designed
to fit within the Charter mandate and to allow for active and early participation by the City Council, citizens
and staff.
The process begins in January with an Annual Evaluation Report of the previous fiscal year and
recommended revisions to the Century Plan for new projects and changing conditions submitted by divisions
to the City Manager. The City Manager prepares a report for review and comment by the City's citizen
boards and commissions. The City's Century Plan Ends (goals), the citizen and staff comments, and
preliminary revenue and economic forecasts are used by City Council at its annual retreat in early June to
set priorities (Means) for -the coming budget year and. beyond.
The Ends and Means and on-going projects are used by the City Manager and staff to prepare the
recommended budget during June, July and August. The City Manager submits the proposed Annual
Operating Plan for addressing the Council's priorities in late August. Upon adoption in September, the
Georgetown Century Plan is amended for the new Annual Operating Plan which includes planned
accomplishments (Means) as well as appropriated expenditures.
1996197 Budget Preparation Schedule
Staff Budget Workshop
I
Annual Council Retreat
Annual Operating Plan Prepared With
Revenue & Economic Projections
Council Budget Work Sessions & Public Hearings
I I I I I I
Council Approval of Annual Operating Plan
I I I I
Annual Operating Plan Implemention
Prepare & Publish Adopted Plan
Jan Feb Mar Apr May Jun Jul Aug70!ct
Nov
Dec
THE CITY
22 ANNUAL OPERATING PLAN ELEMENT 1996/97