HomeMy WebLinkAbout09 - Fire Services-Z��Tor(2 servvocc--119
Georgetown Fire Services and Williamson County
Emergency Medical Services personnel train in
providing motor vehicle extraction for patients.
Georgetown Fire Services Code Compliance personnel
meeting with a citizen and Community Owned Utilities
employee to address code compliance issues.
Georgetown Fire Services personnel demonstrating hose
handling with students from Business Link Program
sponsored by Georgetown Partners in Education.
Fire Services
Fire Services
Administration
Page 168
Operations
Page 170
Prevention & Community Analysis
Page 172
FIRE SERVICES
The Fire Services Division is comprised of the Administration, Operations, and Prevention and Community Analysis
Departments. These three departments have an interdependent working relationship to accomplish specific objectives.
The broad goal of the division is to protect life and property, and provide for efficient customer service. This is
accomplished by the ability of a team organization to deliver a variety of services to the public. Internal programs and
procedures are designed to support activities and standards necessary to ensure quality service, legal compliance, and
fiscal accountability.
DIVISION FINANCIAL SUMMARY:
98/99
97/98 98/99 Projected 99/00 00/01
Actual Budget Actual Adopted Projected Base
Fire Administration
295,264
319,016
318,916
342,929
349,504
Fire Prev. & Com. Analysis
203,419
235,071
227,069
261,565
259,166
Fire Operations
1,359,154
1,894,332
1,884,755
1,887,510
1,861,025
TOTAL 1857,837 2,448,419 2,430,740 2,492,004 2,469,695
Employees - Full Time Equivalents
34.5 Fire Operatic
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
rev. & Com. Analysis
4 Fire Administration
1.5 Total Employees
163
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FIRE SERVICES
164 ANNUAL OPERATING PLAN ELEMENT 1999/00
Li
J
ENDS & MEANS
Growth and Physical Development
Policy End 3.00 Citizens, business owners and organizations enjoy the benefits of well-planned land usage
in which conflicting needs are balanced
Means (99-00) Coordinate a Geographical Information System task force to improve the City's property
addressing policies and procedures. (Fire Services, Police Services, Development Services, Utility
Office, COU, Information Resources)
Health & Human Services
Policy End 4.00 City Owned, sponsored or managed health and human services enhance the quality of life
of the citizens of Georgetown.
Means (99-04) Promote developmental assets in all Georgetown children through public fire education,
Risk Watch safety programs, and attending neighborhood block parties that strengthen youth and
families, community partnerships, and neighborhood activities. (Fire Services, Community Owned
Utilities, Community Services, Parks & Recreation, and Police Services)
Public Information and Education
Policy End 7.00 City owned, sponsored or managed public information and education services enhance the
quality of life of the citizens of Georgetown.
Focus End 7.01 Public education and information services meet the diverse needs and requirements of
citizens.
Means (99-00) Participate in the creation and implementation of a City public information and awareness
team. (Fire Services, City Manager's Office, Finance & Administration, Police Services)
Public Safety
Policy End 8.00 Citizens of Georgetown feel safe and are well protected from crime and disorder, natural
disasters and emergencies.
Means (97-01) Develop and implement community-based fire protection programs that offer citizens and
public safety personnel opportunities to solve community problems, identify service needs, and
consistently strive to develop and maintain positive relationships. (Fire Administration, Fire
Prevention & Community Analysis, and Fire Operations)
Means (98-04) Conduct a community needs assessment of hazardous materials using Chemical
Manufacturing Association data in order to provide hazardous analysis planning and emergency
response information for public safety employees. (Fire Operations and Fire Prevention &
Community Analysis)
Means (99-01) Develop and maintain specific fire districts within the City to guide building code and
zoning decisions. (Fire Prevention & Community Analysis, Convention and Visitors Bureau,
Development Services, and Legal Services)
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
165
Means (99-02) Develop and implement integrative guidelines to provide more effective operations using
the National Accreditation Standard, National Fire Protection Association, Texas Commission on
Fire Protection, Texas Department of Health, and Insurance Services Office. (Fire Administration,
Fire Prevention & Community Analysis, and Fire Operations)
Means (99-04) Implement and promote the "Risk Watch" Program into the school system in partnership
with Police Services, Williamson County Emergency Medical Services and Georgetown
Independent School District. (Fire Administration, Fire Operations, and Fire Prevention &
Community Analysis)
Focus End 8.01 The response times and service levels for emergency services are compatible in all parts of
the City.
Means (97-00) Design, construct, and staff Fire Station No. 4 on the Georgetown Municipal Airport
property. (Fire Administration, Finance & Administration)
Means (97-01) Develop and teach an incident command system in partnership with Police Services and
Community Owned Utilities to be utilized in managing critical incidents. (Fire Administration and
Fire Operations)
Means (98-04) Assist in locating a future new site for Fire Station No. 1 as identified in the citywide 10
year plan, to ensure that this facility contributes to the safety of the central business district, provide
for the efficient balance of fire protection to the citizens, and exemplify the urban design standards.
(Fire Services and Finance & Administration)
Means (99-00) Develop and maintain equitable mutual aid agreements with public safety agencies in
Williamson County. (Fire Administration and Fire Operations)
Means (99-01) Investigate the creation of fire districts within the downtown historic district to guide and
enhance building codes, zoning, and protection of the historic district. (Fire Prevention &
Community Analysis, Convention and Visitors Bureau, Development Services, and Legal Services)
Means (99-04) Conduct a comprehensive community analysis of the Insurance Services Office standards
to determine community requirements for reduced insurance ratings. (Fire Administration, Fire
Prevention & Community Analysis, and Fire Operations)
Focus End 8.04 Georgetown is prepared to respond to large-scale natural and technological emergencies.
Means (98-00) Provide coordinated, responsive city services through the century date change by ensuring
all city systems are ready and prepared for possible community needs. (Fire Services)
FIRE SERVICES
166 ANNUAL OPERATING PLAN ELEMENT 1999/00
Urban Design
Policy End 11.00 Georgetown's citizens and businesses enjoy an attractive community with a unique sense of
place and positive, identifiable image, at a cost which is consistent with other City social and
economic priorities.
Focus End 11.08 The City is well maintained and citizens enjoy a high standard of community urban
design.
Means (98-02) Work with Legal Services, Building Standards Commission, and Community Owned
Utilities for the enforcement of nuisance codes and ordinances for the removal of substandard
structures. (Fire Prevention & Community Analysis)
Means (99-00) Revise the code enforcement process to implement a one-stop calling point and provide
more aggressive identification and abatement of violations. (Fire Administration, Fire Prevention
& Community Analysis, Community Owned Utilities, Development Services, Legal Services, and
Police Services)
For an explanation of the Ends & Means, seepages one and two in the City Summary section.
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
167
WHAT WE DO:
The Administration Department ensures that quality
service is provided to the community by directing and
supporting all departments in the Fire Services
Division. Direction is provided through an emphasis
on open communication and participation from all
levels in the decision making process, which ensures
proper planning, coordination and oversight of
division activities. Support provided to all
departments includes: customer relations, reception,
administrative tasks, records management, automated
development and maintenance of data, project
management, payroll documentation, budgeting,
permit processing, and tracking of statistical
information on service needs and trends.
WHAT WE ACCOMPLISHED IN 1998/99:
• Implemented and trained employees on the new
Public Safety Software that automates and
integrates fire communication, records
management, and daily operations.
• Installed and implemented the Cameo automated
hazardous material database.
• Conducted a work flow review of all manual and
automated administrative processes within the
division and with related City divisions; including
Special Events and Code Enforcement.
' • Conducted developmental training with
Operations personnel on administrative roles and
responsibilities in order to streamline divisional
needs.
• Conducted an in-house 7 Habits leadership
development training for all Operations and
Prevention employees consistent with the City's
integrative culture.
168
WHAT WE PLAN TO ACCOMPLISH IN 1999/00:
• Implement and train employees on a division file
and records system.
• Work jointly with the City of Georgetown Main
Street Manager to increase internal and external
customer understanding on the Special Event
Permit process.
• Develop an internal project management process
for individual and team initiatives to achieve cost
effective results.
• Produce a section for the quarterly City
Newsletter to educate citizens on risk and fire
safety tips, calendar of events, service trends, and
public safety information.
• Develop an organizational marketing and
community information presentation for staff to
use when conducting a Fire Services program in
the community.
• Develop a mutual aid response plan with the City
of Round Rock to provide timely responses in
physically divided north and south bound
Interstate Highway 35 corridor.
• Construct and open Fire Station No. 4.
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
ACTIVITY INDICATORS
1) Administrative support
requests completed
2) Public Presentations
3) Divisional service data
records and reports
4) Processed Special Event
Permits
CITIZEN SURVEY
5) Percentage of citizens satisfied
or better with:
a) Fire Services
b) Responses to emergencies
ACTUAL
ACTUAL
BUDGETED
PROJECTED
PROPOSED
FY 96/97
FY 97/98
FY 98/99
FY 98/99
EY 00
178,864 (0.3%)
178,864 (o.o%)
164,065 (16.8%)
316
525
600
650
750
20
25
30
30
30
1,400
2,000
2,200
2,300
2,400
60
78
80
80
90
N/A 98% 100% 98% 98%
N/A 98% 100% 98% 98%
1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET:
98/99
97/98 98/99 Projected
Actual Budget Actual
3.75/0 4/0 4/0 # Employees
160,335 178,408 178,408 Personnel
134,929 140,608 140,508 Operations
295,264 319,016 318,916
Employees: full time / part time FTE's
* Percent change of 99/00 Adopted from 98/99 Projected Actual
** Percent change of 00/01 Projected Base from 99/00 Adopted
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
99/00
00/01
Adopted
Projected Base
(% Change*)
(% Change**)
4/0
4/0
178,864 (0.3%)
178,864 (o.o%)
164,065 (16.8%)
170,640 (4.0%)
342,929 (7.5%)
349,504 (1.9%)
169
WHAT WE DO:
The Operations Department provides emergency
services to the community. The department is
currently staffed with three shift Captains, twelve
station Lieutenants and Apparatus operators, nine
career firefighters, fifteen Auxiliary, and seven
Volunteer Firefighters. The service delivery role has
expanded with a variety of emergency services,
including: fire suppression, medical first response, and
specialized rescues. Proactive safety programs
provided are neighborhood safety surveys, pre -incident
analysis of commercial and public buildings, and
community education. Hazardous material responses
are provided in conjunction with the Williamson
County Hazmat Response Team.
The Operations Department also provides for training,
professional development, safety, and communi-
cations. Firefighters are informed of the latest health
and safety issues and receive mandated training by the
Texas Department of Health, Texas Commission on
Fire Protection, and the Environmental Protection
Agency.
WHAT WE ACCOMPLISHED IIT 1998/99:
• Conducted simulation exercises to enhance
incident management skills.
• Developed and implemented a pre -incident
analysis program of City businesses.
• Implemented a free blood pressure screening
program for the public at each fire station.
• Completed staffing and opened Fire Station No.
3 including recruiting career firefighters and
auxiliary firefighters.
• Conducted two severe weather awareness
programs for the public.
• Completed the outdoor warning system, which
provides seven sirens throughout the City, and
began monthly testing.
170
WHAT WE PLAN TO ACCOMPLISH IN 1999/00:
• Staff and open Fire Station No. 4, including
recruiting career and auxiliary firefighters.
• Reorganize and recruit auxiliary firefighters for
relief staffing.
• Develop and implement a hydrant testing
program to comply with the new Insurance
Services Office rating.
• Integrate automatic defibrillator into the First
Responder program in order to meet state
requirements.
• Organize and implement a local "Fill the Boot"
campaign for Muscular Dystrophy Association.
• Evaluate Fire Operations emergency response
plans and integrate modified effective station
staffing with apparatus responses.
• Participate in the creation and implementation of
a City public information and awareness team.
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
4) Number of Pre -Incident
Analysis Plans Performed 0 1 10 25 30
1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET:
ACTUAL
ACTUAL
BUDGETED
PROJECTED
PROPOSED
ACTIVITY INDICATORS
FY 96/97
FY 97/98
FY 98/99
FY 98/99
FY 00
1) Alarm responses
2,422
2,623
2,600
2,600
2,600
2) Fire Hydrant Inspections
976
500
1,000
1,100
1,100
3) Hours of Professional
1,359,154 1,894,332 1,884,755
1,887,510 (o.i%)
1,861,025 (-1.4%)
Employees: full time / part time FTE's
Development &
* Percent change of 99/00 Adopted from 98/99 Projected Actual
** Percent change of 00/01 Projected Base from 99/00 Adopted
Continuing Education
Provided
320
370
390
600
950
4) Number of Pre -Incident
Analysis Plans Performed 0 1 10 25 30
1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET:
98/99
99/00
00/01
97/98 98/99 Projected
Adopted
Projected Base
Actual Budget Actual
(% Change*)
(% Change**)
22/0 33/0 33/0 # Employees
34.5/0
36/0
1,057,971 1,455,549 1,455,549 Personnel
1,535,316 (5.5%)
1,535,316 (o.o%)
285,333 383,665 374,088 Operations
333,834 (-1o.8%)
325,709 (-2.40�u)
15,850 55,118 55,118 Capital
18,360 (-66.7%)
0 (-100.0%)
1,359,154 1,894,332 1,884,755
1,887,510 (o.i%)
1,861,025 (-1.4%)
Employees: full time / part time FTE's
* Percent change of 99/00 Adopted from 98/99 Projected Actual
** Percent change of 00/01 Projected Base from 99/00 Adopted
SIGNIFICANT CHANGES:
Fire Station No. 4 at the Georgetown Municipal Airport will be constructed no later than March 31, 2000. Three
additional firefighters will be added. Start up & operating costs will be:
Salaries
Operations
Furniture & Equipment
Facility Construction
Total
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
1999/00 2000/01
$ 60,210 $120,420
14,850 21,300
21,360
766,000
86$ 2,420 $141,720
171
�I
WHAT WE Do:
The Fire Prevention and Community Analysis
Department seeks to prevent the incidence of hostile
fires and other emergencies that pose a threat to the
lives and property of Georgetown residents. The
department uses fire inspections, safety reviews of new
construction, public fire education programs, fire code
interpretation and enforcement, and investigating fire
cause and criminal arson to diminish fire hazards. The
department also serves as the single point of contact
for internal and external nuisance and code violation
complaints and coordinates the resolution of
abatements city-wide.
The department provides critical analytical data
concerning community growth patterns and fire service
logistics involving public safety facility locations, fire
station design and construction, traffic flows,
emergency vehicle access, response times, and
infrastructure needs and requirements.
WHAT WE ACCOMPLISHED IN 1998/99:
• Developed procedures to shorten the time
between a citizen complaint and fire warden/
code enforcement action toward resolution from
ninety to thirty days.
• Prepared and delivered training programs to
firefighters on how to conduct pre -incident
analysis plans.
• Developed City ordinance to abate open storage.
• Implemented a fire safety education program for
the elderly, "Let's Retire Fire."
• Selected as one of eighteen United States cities
for the "Risk Watch" Champion Award program.
• Identified the differences between the old Key
Rate insurance rating system to the new
Insurance Services Office system.
• Established an ordinance to prohibit the use of
gates in the City for the blockage of
public/private right of ways.
WHAT WE PLAN TO ACCOMPLISH IN 1999/00:
• Implement the awarded Risk Watch program in
Georgetown schools.
• Prepare impact analysis and action plans for
Insurance Services Office rating system to
improve business and homeowner insurance
rates.
• Adopt procedures for handling juvenile fire
setters as developed by the State Fire Marshal's
Office.
• Promote and educate customers on services and
code enforcement violations by advertising
alternative methods of abatement.
• Participate with the Geographical Information
System task force to improve the City's property
addressing policies and procedures.
FIRE SERVICES
172 ANNUAL OPERATING PLAN ELEMENT 1999/00
1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET:
ACTUAL
ACTUAL
BUDGETED
PROJECTED
PROPOSED
ACTIVITY INDICATORS
FY 96/97
FY 97/98
FY 98/99
FY 98/99
FY 00
1)
Fire and Code Enforcement
3/1
3/1
3/1 # Employees
3/1
3/1
164,098
inspections completed
1,500
1,600
1,650
1,600
1,800
2)
Fire education presentations
35
50
60
75
100
3)
Investigations initiated
52
60
80
80
80
4)
Abandoned vehicle
abatements processed
60
60
100
100
100
1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET:
203,419 235,071 227,069 261,565 (15.2%) 259,166 (-o.9%)
Employees: full time / part time FTE's
* Percent change of 99/00 Adopted from 98/99 Projected Actual
** Percent change of 00/01 Projected Base from 99/00 Adopted
SIGNIFICANT CHANGES:
In August 1999, Fire Prevention and Community Analysis will implement the new "Risk Watch" program in the
Georgetown Independent School District. The program will strengthen the community's youth and families by
reducing risk and promote community partnerships by working with Police Services, Williamson County Emergency
Medical Services, and the Georgetown Independent School District. This initiative represents a five-year commitment
with a goal of installing this curriculum in every classroom from pre -k through eighth grade in the school system. The
department will also begin a "Juvenile Fire Setters" program that will provide training and procedures for dealing with
juvenile arson offenders. The programs will complement the developmental assets for community youth by
emphasizing safety, honesty, and responsibility.
A full time Municipal Code Inspector will be added in 1999/00 and a Fire Captain position will be eliminated.
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
173
98/99
99/00
00/01
97/98
98/99
Projected
Adopted
Projected Base
Actual
Budget
Actual
(% Change*)
(% Change")
3/1
3/1
3/1 # Employees
3/1
3/1
164,098
190,547
187,245 Personnel
211,154 (12.8%)
211,154 (0.0%)
39,321
44,524
39,824 Operations
50,411 (26.69/6)
48,012 (4.80/6)
203,419 235,071 227,069 261,565 (15.2%) 259,166 (-o.9%)
Employees: full time / part time FTE's
* Percent change of 99/00 Adopted from 98/99 Projected Actual
** Percent change of 00/01 Projected Base from 99/00 Adopted
SIGNIFICANT CHANGES:
In August 1999, Fire Prevention and Community Analysis will implement the new "Risk Watch" program in the
Georgetown Independent School District. The program will strengthen the community's youth and families by
reducing risk and promote community partnerships by working with Police Services, Williamson County Emergency
Medical Services, and the Georgetown Independent School District. This initiative represents a five-year commitment
with a goal of installing this curriculum in every classroom from pre -k through eighth grade in the school system. The
department will also begin a "Juvenile Fire Setters" program that will provide training and procedures for dealing with
juvenile arson offenders. The programs will complement the developmental assets for community youth by
emphasizing safety, honesty, and responsibility.
A full time Municipal Code Inspector will be added in 1999/00 and a Fire Captain position will be eliminated.
FIRE SERVICES
ANNUAL OPERATING PLAN ELEMENT 1999/00
173
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FIRE SERVICES
174 ANNUAL OPERATING PLAN ELEMENT 1999/00