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HomeMy WebLinkAbout07 - Development ServicesWelcome, with a smile, to Development Services! Inspection Services — all things bright and beautiful, all things large and small. The Development Process Team hard at work. Developm( Development Services Development Process Team Page 130 Development Support Page 132 Inspection Services Page 134 DEVELOPMENT SERVICES Development Services is dedicated to the shared vision of a well-planned Georgetown by working in partnership with the community, building on our heritage and providing service through a customer friendly process. The Development Services Division includes: (1) the Development Support Department encompassing Development Planning, Long Range Planning, and Division Administration/Facilitation; (2) the Development Process Team; and (3) the Inspection Services Department. DIVISION FINANCIAL SUMMARY: 98/99 97/98 98/99 Projected 99/00 00/01 Actual Budget Actual Adopted Projected Base Development Support 419,498 408,639 402,216 434,256 434,256 Development Process Team 425,092 436,781 430,986 389,578 385,628 Inspection Services 435,808 495,296 487,495 482,231 482,231 TOTAL 1,280,398 1,340,716 1,320,697 1,306,065 1,302,115 Employees - Full Time Equivalents 7 Dev Process Team 24 Total Employees DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 opment Support 10 Inspection Services 125 ENDS & MEANS Economic Development Policy End 1.00 Citizens of Georgetown experience a stable, self-sustaining economy with expanding job opportunities. Focus End 1.01 Existing undeveloped sites in Georgetown are put to beneficial use. Means (98-03) Support and assist in the development of the Rivery Tract and the entertainment district. (All Departments) Environmental & Resource Conservation Policy End 2.00 Georgetown's natural and physical resources are managed so that citizens enjoy the benefits of economic and social development. Focus End 2.01 Sufficient, high quality water is available to meet the current and future needs of citizens and businesses in Georgetown. Priority is given to: 1) human consumption 2) businesses 3) recreation Means (99-01) Review, make recommendations to Council and implement program, if appropriate, to transfer Texas Natural Resource Conservation Commission water quality reviews from the state to the City. (Development Process Team, City Manager's Office, COU Administration, Systems Engineering) Focus End 2.02 Wildlife is conserved. Means (99-00) Investigate the mitigation plan alternatives for the proposed listing of the Georgetown Salamander on the Endangered Species List. (Development Support, COU, City Manager's Office) Growth and Physical Development Policy End 3.00 Citizens, business owners and organizations enjoy the benefits of well-planned land usage in which conflicting needs are balanced Means (98-04) Assist in location and design of City facilities identified in the citywide 10 -year plan to ensure that those facilities contribute to the health of the central business district, promote efficient and safe City operations, improve access by citizens and exemplify urban design standards. (Development Process Team, Development Support) Means (99-00) Analyze the provisions of the State's new annexation statute, evaluate its effect on Georgetown's ability to annex property in the future and conduct a workshop in October with the City Council to prepare a strategy to address these new requirements and to approve by December 1, 1999 meeting. (Development Support) Means (99-01) Solve common regional problems and concerns by continuing to build partnerships with area cities, other governmental entities and utility providers. (Development Process Team) DEVELOPMENT SERVICES 126 ANNUAL OPERATING PLAN ELEMENT 1999/00 Means (99-01) Enhance the parkland dedication process by coordinating commercial and subdivision projects submitted to the City with Parks & Recreation. (Development Process Team) Means (99-01) Coordinate a Geographical Information System task force to improve the City's property addressing policies and procedures. (Development Process Team, Development Support, Community Owned Utilities, Fire Services, Information Resources, Police Services, Utility Office) Means (99-02) Assist Georgetown Independent School District in locating new school sites and development of those sites for a middle school and an elementary school. (Development Process Team, Development Support) Means (99-03) Coordinate with the Bureau of the Census to insure a complete and accurate portrayal of Georgetown's population in the City's 2000 Census Program. (Development Support) Historic Preservation Policy End 5.0. Prehistoric and historic resources are preserved, protected andpromotedfor the benefit of the citizens of Georgetown. Means (99-04) Provide support and assistance to the Convention and Visitors' Bureau and the Historic Preservation Commission to expand the downtown Historic District. (Development Process Team) Housing Policy End 6.00 All citizens have access to safe and adequate housing opportunities. Means (98-00) Support and assist Community Services with the preparation of the Housing Plan Element of the Century Plan. (Development Support) Means (99-00) Revise the Manufactured Housing Ordinance and present for City Council consideration. (Development Support, Development Process Team) Public Safety Policy End 8.00 Citizens of Georgetown feel safe and are well protected from crime and disorder, natural disasters and emergencies. Means (99-01) Investigate creation of a fire district within the downtown historic district to guide and enhance building codes and zoning. (All Departments, Fire Services, Legal Services) DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 127 Transportation Policy End 10.00 Citizens and commercial goods move safely and efficiently throughout all parts of the City. Means (97-01) Work with Williamson County on alignment of the following roadways: (Development Process Team, Development Support, Community Owned Utilities (COU), Management Services) D.B. Wood Road Booty's Road Remaining segments of Inner Loop Road Means (97-01) Work with Williamson County on construction of the following bridges: (Development Process Team, Development Support, COU, Management Services) * Below the dam at Lake Georgetown * Between State Highway 29 and Williams Drive (including bridge crossings to improve traffic flow west of Interstate Highway 35) * Spring Valley Road bridge Means (98-04) Work with the Texas Department of Transportation and the Federal Highway Administration to obtain funding for the extension of State Highway 130. (Development Support, City Council, City Manager's Office) Means (98-04) Work with the Texas Department of Transportation to construct the remaining frontage roads along Interstate Highway 35 in the Georgetown area. (Development Process Team, Development Support, City Manager's Office) Means (99-01) Incorporate sidewalk policy and bike lane section designs into the Subdivision Regulations. (Development Support) Means (99-04) Work with the Texas Department of Transportation on the redesign and widening of Austin Avenue. (Development Support, City Manager's Office, COU) Urban Design Policy End 11.00 Georgetown's citizens and businesses enjoy an attractive community with a unique sense of place and a positive, identifiable image, at a cost which is consistent with other City social and economic priorities. Focus End 11.08 The City is well maintained and citizens enjoy a high standard of community urban design. Means (98-00) Present an updated Sign Ordinance for City Council consideration. (All Departments) Means (98-02) Work with Legal Services, the Building Standards Commission and Community Owned Utilities for the enforcement of nuisance codes and ordinances and for the removal of sub -standard structures. (Inspection Services) Means (99-00) Revise code enforcement process to implement one-stop calling point and provide more aggressive identification and correction of violations. (Inspection Services, Fire Services, Information Resource Operations, Police Services) DEVELOPMENT SERVICES 128 ANNUAL OPERATING PLAN ELEMENT 1999/00 Means (99-03) Develop policies and programs which implement the Urban Design Plan, including property maintenance, Subdivision Regulations, and Zoning Manual update. (Development Support, City Council, City Manager's Office, Legal Services) Utilities/Energy Policy End 12.00 City owned, sponsored or managed utilities provide safe, adequate and reliable services to all customers. Focus End 12.02 City water and wastewater customers in all certified areas receive services which exceed state and federal standards. Means (99-03) Work with Community Owned Utilities to implement and enforce the annual testing of the Cross -Connection Control Regulations for water quality through plumbing codes and ordinances. (Inspection Services) For an explanation of the Ends & Means, seepages one and two in the City Summary section. DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 129 WHAT WE DO: The Development Process Team is a multi -disciplinary, semi -autonomous department made up of varied staff functions and responsibilities necessary to address the full range of issues that are encountered in the development process. The development process ranges from the subdivision of a vacant piece of property, to the construction of a new home or business, to the expansion of an existing business. Customers are able to find the answers they need in one location and from staff that represent all the disciplines that may be involved. The department provides sound, reasonable, and professional guidance to the City Manager, Mayor and City Council, Planning and Zoning Commission, Zoning Board of Adjustment, other City Divisions, property owners, developers, community organizations and local citizens regarding the physical growth and development of the City of Georgetown and surrounding areas. Advice provided by the department is based on the application of the City Zoning Ordinance, Subdivision Regulations, Century Plan, other City codes, regulations and plans, State statutory and regulatory requirements, and sound planning principles. WHAT WE ACCOMPLISHED IN 1998/99: • Developed and implemented a customer survey of the Development Process. • Amended the internal development application review process in order to provide better communication with applicants. • Revised the format of the staff reports to Council and Commission to better serve all our customers. • Created a commercial permit tracking spreadsheet to provide up-to-date status information. • Prepared and implemented Phase One of an action plan to reorganize information (i.e., plats, detailed development plans, roll files and case files) related to the Development Process. • Implemented a plan to improve working relationship with other government agencies and utility providers by hosting meetings for the exchange of information and policies. WHAT WE PLAN TO ACCOMPLISH IN 1999/00: • Host regular meetings with other governmental agencies, Georgetown Independent School District and area utility providers. • Refine and improve the Development Process to remove seams and deliver the highest level of customer service, addressing results from the Development Services Customer Survey. • Enhance the City's competitive position to obtain and retain retail electric distribution customers, assisting them throughout all stages of the development process. • Participate in the creation and implementation of a policy and procedure for addressing properties. • Assist in location and design of City facilities identified in the citywide 10 -year plan to ensure that those facilities contribute to the health of the central business district, promote efficient and safe city operations, improve access by citizens and exemplify urban design standards. • Enhance the parkland dedication process by coordinating commercial and subdivision projects with Parks and Recreation. • Assist Georgetown Independent School District in locating new school sites and development of those sites for a middle school and an elementary school. • Review, make recommendations to Council and implement program, if appropriate, to transfer Texas Natural Resource Conservation Commission water quality reviews from the state to the City. DEVELOPMENT SERVICES 130 ANNUAL OPERATING PLAN ELEMENT 1999/00 1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET: 98/99 97/98 98/99 Projected Actual Budget Actual 8/0 8/0 7.25/0 # Employees 329,312 335,359 334,901 Personnel 94,590 100,222 94,885 Operations 1,190 1,200 1,200 Capital 425,092 436,781 430,986 Employees: full time / part time FTE's * Percent change of 99/00 Adopted from 98/99 Projected Actual ** Percent change of 00/01 Projected Base from 99/00 Adopted 99/00 00/01 ACTUAL ACTUAL BUDGETED PROJECTED PROPOSED PERFORMANCE MEASURES FY 96/97 FY 97/98 FY 98/99 FY 98/99 FY 00 1) Final decisions consistent with 0 (-100.00/0) 389,578 (-9.6%) 385,628 (-l.o%) staff recommendation N/A 79% 98% 98% 98% 2) Applications approved administratively N/A 14% 20% 20% 15% 3) Final decisions on variances and map amendments consistent with staff recommendation N/A 78% 97% 98% 90% 4) Single family lots platted 1,035 900 750 800 913 5) Non -single family lots platted 110 30 48 50 45 6) Detailed Development Plans 17 15 30 40 50 7) Commercial building plans reviewed and permit prepared 30 180 120 125 210 1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET: 98/99 97/98 98/99 Projected Actual Budget Actual 8/0 8/0 7.25/0 # Employees 329,312 335,359 334,901 Personnel 94,590 100,222 94,885 Operations 1,190 1,200 1,200 Capital 425,092 436,781 430,986 Employees: full time / part time FTE's * Percent change of 99/00 Adopted from 98/99 Projected Actual ** Percent change of 00/01 Projected Base from 99/00 Adopted 99/00 00/01 Adopted Projected Base (% Change*) (% Change**) 7/0 7/0 290,318 (43.3%) 288,318 (-0.7%) 97,310 (2.6%) 97,310 (o.o%) 1,950 (62.5%) 0 (-100.00/0) 389,578 (-9.6%) 385,628 (-l.o%) SIGNIFICANT CHANGES: The full time Electric System Planner position has been eliminated. The work will be performed through a contract for professional services. DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 131 WHAT WE DO: Development Support includes the Division's Administrative Staff which encompasses the Division Chief/Team Facilitator, the Division's Administrative Assistant, the Chief Development Planner, Chief Long Range Planner and Long Range Planner, along with the Development Account Specialist and the Division Receptionist. The Department is responsible for providing technical planning support to the Development Process Team to enable them to focus on development process review and approval. The Department promotes the long-term health and prosperity of the community through the preparation and recommendation for adoption of plans and ordinances designed to guide future growth and development of the City and surrounding region. In addition, the Department supports and facilitates the Development Process Team, by ensuring all necessary linkages exist between the Development Process Team, which functions as a semi- autonomous work team, and the traditional organizational structure. For example, the Development Support Department provides technical/administrative support for budget development, performance evaluation, employee training and development, and ordinance revision. The Development Support Staff serve as "enablers" who increase the Team's ability to function smoothly by minimizing administrative distractions from the responsibilities of serving customers in the development process. WHAT WE ACCOMPLISHED IN 1998/99: • Worked with Community Owned Utilities to develop a transportation improvement strategy for the community through preparation of a detailed improvement plan for individual road segments, including an analysis of existing and future traffic levels, identification of long term improvements and cost estimates. • Assisted and worked with Community Services in the development of the Airport Facility Functional Plan (Airport Master Plan). • Prepared incremental revisions to the Zoning Ordinance. WN • Prepared a Century Plan update strategy. • Began implementation of the Urban Design Element of the Century Plan by preparing the Urban Design Implementation Report. • Completed updating the Impact Fee Ordinance as required by State statute. • Participated in preparation for the 2000 Census in coordination with the Bureau of the Census by completing boundary and annexation surveys to report the current incorporated area of Georgetown. • Initiated the Sign Ordinance update, taking into account the policy direction in the newly adopted Urban Design Plan Element. • Continued to support and facilitate full implementation of the redesigned development review and approval process. WHAT WE PLAN TO ACCOMPLISH IN 1999/00: • Address the implications of recent changes in the State's annexation statutes. • Prepare a revised ordinance covering manufactured housing. • Assist Community Services in the completion of the Housing Plan Element of the Century Plan. • Complete the Sign Ordinance update. • Assist the Development Process Team in the transition and acclimation of new staff members to the team due to turnover. • Assist with the City's 2000 Census effort in coordination with the Bureau of the Census by completing boundary and annexation surveys to report the current incorporated area of Georgetown. • Develop policies and programs which implement the Urban Design Plan, including property maintenance, Subdivision Regulations, and Zoning Manual update. • Work with Williamson County and Texas Department of Transportation on planning and construction of strategic roadway projects. DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 1 :. 0 0 O L) CD O L) L) L) LJ LJ Li PERFORMANCE MEASURES 1) Level of customers satisfied or better with development process* CITIZEN SURVEY 2) Percentage of citizens satisfied or better with: a) Responsible management of growth & development b) Friendly, hometown environment c) Attractive and clean buildings and neighborhoods d) Community image and feel - overall e) Historic look and feel of downtown * Survey to be conducted in 1999/00. ACTUAL ACTUAL BUDGETED PROJECTED PROPOSED FY 96/97 FY 97/98 FY 98/99 FY 98/99 FY 00 N/A N/A N/A N/A 75% N/A 84% N/A 78% 85% N/A 95% N/A 93% 95% N/A 93% N/A 92% 95% N/A 97% N/A 96% 96% N/A 98% N/A 98% 98% 1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET: 98/99 97/98 98/99 Projected Actual Budget Actual 6/0.5 6/0.5 6/0.5 # Employees 278,272 297,117 295,094 Personnel 141,226 107,522 103,122 Operations 0 4,000 4,000 Capital 419,498 408,639 402,216 Employees: full time / part time FTE's * Percent change of 99/00 Adopted from 98/99 Projected Actual ** Percent change of 00/01 Projected Base from 99/00 Adopted 99/00 00/01 Adopted Projected Base (% Change*) (% Change**) 7/0 7/0 330,408 (12.0%) 330,408 (o.o%) 103,848 (o.7%) 103,848 (o.o%) 0 (-100.00/.) 0 (N/A) 434,256 (8.0%) 434,256 (o.o%) SIGNIFICANT CHANGES: The part time planner position will be upgraded to full time in 1999/00. DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 133 WHAT WE DO: Inspection Services provides building construction inspection, utility infrastructure inspection, and code enforcement. This department's inclusion in the Development Process Team ensures direct coordination and linkage between plan review, permits and on-site inspection. Inspection Services ensures that the construction phase of the development process meets the expectations of the City's customers and provides for administration and enforcement of applicable City codes and ordinances. Specific Department responsibilities include: • Issue permits for any building, electrical, plumbing and mechanical (HVAC) work occurring within the City. • Issue permits for City water, sewer and/or electrical system connections in the extra territorial jurisdiction (ETJ). • Provide field inspections for all utility infrastructure construction resulting from private development. • Provide field inspections for all construction activity occurring within the City or connecting to City utilities. • Review all residential building construction plans within the community. • Issue electrical licenses. • Enforcement of the City's construction codes, Zoning Ordinance, Sign Ordinance, Unsafe and Dangerous Buildings Ordinance, Floodplain Management Ordinance, and Housing Code. • Coordinate with Police Services, Fire Services and Development Process Team for property addressing throughout the City. • Provide support and coordination for the City's Fire Warden Program. • Provide support to the City's Building Standards Commission. WHAT WE ACCOMPLISHED IN 1998/99: • Combined the Board of Electrical Examiners with the Building Standards Commission. • Assigned Inspectors as Project Coordinators for commercial projects to enhance the development process. 134 • Enhanced and intensified efforts to eliminate violations of the Sign Ordinance, Zoning Ordinance, Subdivision Regulations and Dangerous Structure Ordinances through Code Enforcement. • Continued review of revisions to the Electrical Ordinance from the 1993 Edition to the 1996 Edition of the National Electrical Code. • Continued implementation of the Georgetown Builders Program, Stock Plan System and One Stop System to enhance and provide for a more seamless permit process. • Implemented use of the Energy Code and Rebate Program for energy conservation in construction, in coordination with Community Owned Utilities. WHAT WE PLAN TO ACCOMPLISH IN 1999/00: • Initiate the review for updating the Council of American Building Officials One and Two Family Dwelling Code from the 1992 to the 1995 Edition. • Continue implementation of energy conservation standards and rebate program in construction, in coordination with Community Owned Utilities. • Complete the contractor's Construction Standards to provide a guide for the permit, inspection, and code requirements for the construction process. • Investigate use of automated inspection request telephone line. • Implement use of 1996 National Electrical Code and ordinances revisions. • Work with other area building departments and contractors through the Texas Capital Area Builders Association to develop a more consistent level of building inspection. • Work with Fire Services to revise code enforcement process to implement one-stop calling point and provide more aggressive identification and correction of violations. • Initiate the review for updating the 1994 Standard Building Codes to the 1999 Edition with the citizens and the Building Standards Commission. DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 'rl ED 0 O CD CD �1 Ci Ci Q 0 0 0 O 0 CU U O O C Ci Ci rU r PERFORMANCE MEASURES 1) Percentage of residential plans reviewed and permits issued within 10 working days 2) Percentage of commercial plans reviewed and permits issued within 30 working days 3) Percentage of inspections performed within a 2 working day period 4) Residential permits issued Construction cost 5) Commercial permits issued Construction cost 6) Code enforcement: a) Code violations investigated b) Percentage of compliance c) Dangerous structures removed by City by property owner ACTUAL ACTUAL BUDGETED PROJECTED PROPOSED FY 96/97 FY 97/98 FY 98/99 FY 98/99 FY 99/00 70% 85% 90% 93% 97% 70% 80% 82% 85% 90% 50% 70% 90% 93% 96% 891 950 850 750 750 $118,305,068 $106,236,981 $95,000,000 $85,000,000 $87,000,000 25 30 44 40 35 $20,000,000 $39,000,000 $52,752,800 $50,000,000 42,000,000 600 1,300 750 1,500 2,000 45% 85% 87% 89% 90% 0 5 10 4 5 5 10 12 16 10 1999/00 ADOPTED BUDGET AND 2000/01 PROJECTED BUDGET: 98/99 97/98 98/99 Projected Actual Budget Actual 10/0 10/0 9/1 # Employees 345,123 392,766 392,765 Personnel 90,685 102,530 94,730 Operations 435,808 495,296 487,495 Employees: full time / part time FTE's * Percent change of 99/00 Adopted from 98/99 Projected Actual ** Percent change of 00/01 Projected Base from 99/00 Adopted DEVELOPMENT SERVICES ANNUAL OPERATING PLAN ELEMENT 1999/00 99/00 00/01 Adopted Projected Base (% Change*) (% Change**) 9/1 9/1 397,454 (1.2%) 397,454 (o.o%) 84,777 (-1o.s%) 84,777 (o.o%) 482,231 (-1.1%) 482,231 (o.o%) 135 4 6 'TD This page intentionally left blank. DEVELOPMENT SERVICES 136 ANNUAL OPERATING PLAN ELEMENT 1999/00