HomeMy WebLinkAbout12 - Management Services1
1
1
Management
,services
W
J
Cite Council
Page 214
City Manager's Office
Page 216
Employee & Organizational Services
HR
Page 220
Safety Services
Page 22.1
Legal Services
Page 218
MANAGEMENT SERVICES
Management Services consists of the executive and governing functions of the City and includes the City Council, City
Manager's Office, City Secretary, Legal Services, and Employee and Organizational Services. The City Council is the
legislative body that provides the leadership and vision for the community of Georgetown. The City Manager's Office
functions as the central communication link between the Council and the City organization, and manages the day-to-day
operations and services of the City. The City Secretary maintains official records, oversees all municipal elections and
coordinates the boards and commissions appointment process. The Legal Services Department provides in-house legal
services and also acts as the legal advisor to the City Council, boards and commissions. Employee and Organizational
Services, through Human Resources and Safety Services, provides employee and organizational support to retain and
attract quality employees.
DIVISION FINANCIAL SUMMARY:
99/00
98/99
99/00
Projected
00/01
01/02
Actual
Budget
Actual
Adopted
Projected Base
City Council
85,651
92,607
87,607
345,730
331,730
Legal Services
347,731
411,587
411,587
495,586
486,465
City Manager's Office
527,174
624,798
620,047
551,180
551,180
Employee & Organizational Svcs
343,471
406,251
400,565
382,293
382,293
City-wide Services
196,482
313,757
205,760
895,340
1,101,935
Safety Services
267,736
395,951
326,278
369,289
369,289
TOTAL
1,768,245
2,244,951
2,051,844
3,039,418
3,222,892
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 203
MANAGEMENT SERVICES
Employees - Full Time Equivalents
5.75 City I
Office
18.75 Total Employees
1 City Council
7 Legal Services
mp.& Org. Svcs
Safety Services
Personnel, Operations, & Capital
Personn
Total Budget $3,039,418
peralions
lal
ENT SERVICES
204 ANNUAL OPERATING PLAN ELIEMENT 2000/01
ENDS & MEANS
Economic Development
Policy End 1.00 Citizens of Georgetown experience a stable, self-sustaining economy with expanding job
opportunities.
Means (00-05) Implement the adopted recommendations of the Economic Development Task Force. (City
Manager's Office, Legal Services, Finance & Administration)
Focus End 1.01 Existing undeveloped sites in Georgetown are put to beneficial use.
Means (97-01) Provide legal services to release assessments along IH -35 Frontage Road, particularly San
Gabriel Village and River Oaks IH -35 Business Park. (Legal Services)
Means (98-03) Support and assist in development of the Rivery tract and the entertainment district. (City
Council, City Manager's Office, Legal Services, Community Owned Utilities, Development Services,
Economic Development, Parks & Recreation)
Focus End 1.0601 The downtown is economically viable.
Means (99-02) Work with the Main Street Program and other City Departments, Downtown Georgetown
Association (DGA) and other merchants to promote and enhance the unique character of the downtown
square. (City Council, City Manager's Office, Community Owned Utilities, Development Services
Economic Development, Information Resources,)
Focus End 1.07 The tourism industry in Georgetown is developed and promoted in a manner that
compliments the City's unique character.
Means (99-04) Sponsor the Red Poppy Festival to help promote the unique character of Georgetown especially
its downtown historical district. (All Divisions)
Environmental and Resource Conservation
Policy End 2.00 Georgetown's natural and physical resources are managed so that citizens enjoy the benefits
of economic and social development.
Means (97-02) Support voluntary efforts to educate and encourage central Texans to maintain clean air
standards through cooperation with the Williamson and Travis County Clean Air Force. (City Council,
City Manager's Office)
- Focus End 2.01 Sufficient, high-quality water is available to meet the current and future needs of citizens
and businesses in Georgetown. Priority is given to:
1) human consumption
2) businesses
3) recreation
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 205
Means (98-02) Develop an irrigation/effluent utility ordinance and reuse policy. (City Council, City
Manager's Office, Legal Services, Community Owned Utilities, Finance & Administration, Parks &
Recreation)
Means (99-04) Work with the Brazos River Authority, the Chisholm Trail Special Utility District, the Jonah
Special Utility District Lower Colorado River Authority and Senate Bill 1 for regional water supply
planning with the emphasis on meeting future supply needs. (City Council, City Manager's Office, _-
Legal Services, Community Owned Utilities)
Means (99-05) Continue cooperative partnership with Chisholm Trail Special Utility District, including
modifying service area boundaries and extending leases for Lake Georgetown property. (Legal
Services, Community Owned Utilities, Development Services, Parks & Recreation)
Means (00-01) Develop a backflow prevention cross -connection program to protect the public water system
from possible contaminants. (City Council, City Manager's Office, Community Owned Utilities and
Development Services)
Means (00-01) Adopt a short and long-term water supply plan. (City Council, City Manager's Office,
Community Owned Utilities)
Focus End 2.02 Wildlife is conserved.
Means (99-04) Investigate mitigation plan alternatives for the proposed listing of the Georgetown Salamander
on the endangered species list. (City Manager's Office, Legal Services, Community Owned Utilities,
Development Services)
Growth and. Physical Development
Policy End 3.00 Citizens, business owners and organizations enjoy the benefits of well planned land usage in
which conflicting needs are balanced
Means (00-05) Assist appropriate divisions in preparing and implementing a comprehensive strategy to
address Geographic Information System (GIS) needs of the City. (Legal Services, Community Owned
Utilities, Community Services, Development Services, Finance & Administration, Fire Services,
Information Resources, Police Services)
Health and. Human Services
Policy End 4.00 City owned, sponsored or managed health and human services enhance the quality of life of
the citizens of Georgetown.
Means (99-04) Promote youth programs such as the those offered by the Parks & Recreation Department, Safe
Place, DARE, the Youth Advisory Board and Teen Court that strengthen youth and families,
community partnerships and neighborhood activities. (City Manager's Office, Human Resources,
Legal Services, Safety Services, Community Owned Utilities, Community Services, Fire Services,
Parks & Recreation, Police Services)
Means (00-01) Update CPR/First Aid instructor training and materials to include Automated External
Defibrillator (AED) training. (Safety Services, Fire Services, Parks & Recreation, Police Services)
206 ANNUAL OPERATING PLAN ELI MENT 2000/01
D
D
D
D
L
L
L)
L)
Means (00-01) Work with all divisions to coordinate a city wide analysis of in-kind cash contributions for
social services organizations. (City Manager's Office, Legal Services, All Divisions)
Historic Preservation
Policy End 5.00 Prehistoric and historic resources arepreserved, protected andpromoted for the benefit of the
citizens of Georgetown.
Means (98-01) Support private efforts to renovate the Shotgun House. (City Council, City Manager's Office,
Development Services)
Means (99-04) Provide support and assistance to the Downtown Business District Design Committee for the
creation of a downtown business -zoning district. (City Council, City Manager's Office, Legal
Services, Development Services, Economic Development)
Housing
Policy End 6.00 All citizens have access to safe and adequate housing opportunities.
Means (98-04) Review, adopt, and implement a Housing Plan Element. (City Council, City Manager's
Office, Legal Services, Community Services, Development Services)
Public Informattion and Education
Policy End 7.00 City owned, sponsored or managed public information and education services enhance the
quality of life of the citizens of Georgetown.
Focus End 7.01 Public education and information services meet the diverse needs and requirements of
citizens.
Means (00-01) Expand training of advisory boards and commissions. (City Council, Legal Services)
Means (00-05) Recruit volunteers through various service organizations and programs for City and community
projects and services. (City Manager's Office, Safety Services, Community Services, Development
Services, Parks & Recreation, Police Services,)
Means (00-05) Coordinate and align efforts of advisory boards and commissions through joint meetings of
board and commission chairpersons. (City Council, City Manager's Office, Legal Services)
Means (00-05) Public Information Officer will work with all divisions to coordinate efforts to distribute
information in a timely manner to the general public. (City Manager's Office, All Divisions)
Focus End 7.02 Public information is accessible to all citizens.
Means (00-01) Create a community education program that teaches citizens the basics of municipal
government operations. (City Manager's Office, Legal Services)
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01
207
Means (00-01) Increase the number of Town Hall meetings to provide for structured and public citizen input
and feedback regarding municipal operations and issues. (City Council, City Manager's Office)
Public Safety
Policy End 8.00 Citizens of Georgetown feel safe and are well protected from crime and disorde ; natural
disasters and emergencies.
Focus End 8.02 Public safety services extend sufficiently beyond the City limits to ensure through
governmental contracts that citizens in all parts of the City are adequately protected.
Means (96-05) Assist Community Owned Utilities in the expansion of the Safe Place Program to provide for
the safety of youth. (Human Resources, Safety Services)
Means (99-01) Review intergovernmental support of service delivery between the City and Williamson
County. (City Manager's Office)
Means (99-04) Work with Fire Services to investigate the creation of a fire district within the downtown
historic businesses to guide and enhance building codes and zoning. (Legal Services, Development
Services, Fire Services)
Means (99-04) Provide legal support to Police Services to develop and maintain equitable mutual aid
agreements with other public safety agencies in Williamson County. (Legal Services, Police Services)
Means (00-01) Review the feasibility of a countywide law enforcement training center. (City Manager's
Office, Police Services)
Means (00-01) Support and assist all divisions with updating the Emergency Operations Manual. (City
Manager's Office, All Divisions)
Recreation and Cultural Affairs
Policy End 9.00 Parks, open space, recreation facilities and services, and social and cultural activities contribute
to an enhanced quality of life for the citizens of Georgetown.
Focus End 9.02 Georgetown has a City wide open space system. Priority is to be given to:
1) the tributaries of the San Gabriel River (e.g. Smith Branch, Pecan Branch, Berry
Creek)
2) preservation of key open space views
3) enhancement of park and recreational facilities
4) promotion of environmental conservation and/or protection
5) providing the City with a "land bank"
6) providing buffering from more intensive uses
Means (00-01) Work with Parks, Development Services and Community Owned Utilities to develop criteria
and identify possible park sites for future development. (Legal Services, Community Owned Utilities,
Development Services, Parks & Recreation)
208 ANNUAL OPERATING
SERVICES
NG PLAN ELEMENT 2000/01
Means (00-01) Work with Parks to negotiate agreement with United States Army Corps of Engineers for a
future regional park. (Legal Services, Community Owned Utilities, Development Services, Parks &
Recreation)
Focus End 9.03 There are opportunities for citizens to participate in a wide range of recreational activities.
Priority is to be given to programs which meet the needs of those who are physically or
otherwise challenged.
Means (00-01) Review support agreements and/or leases of parkland with community organizations for
recreational programming. (Legal Services, Safety Services, Parks & Recreation)
Means (00-05) Work with Georgetown Independent School District on future school sites so parkland can be
purchased adjacent to schools. (City Council, City Manager's Office, Legal, Community Owned
Utilities, Development Services, Finance & Administration, Parks & Recreation)
Transportation
Policy End 10.00 Citizens and commercial goods move safely and efficiently throughout all parts of the City.
Means (97-05) Work with Williamson County and Development Services on the construction of the following
bridges:
• Below the dam at Lake Georgetown
• Between State Highway 29 and Williams Drive (including bridge crossings to improve traffic flow
west of IH -35)
• Spring Valley Road bridge
• Inner Loop bridge, between State Highway 29 and F.M. 971.
(City Council, City Manager's Office, Legal Services, Community Owned Utilities, Development
Services, Finance & Administration)
Means (97-05) Work with Williamson County and Development Services on the alignment of the following
roadways:
• Inner Loop Road, west of Interstate Highway 35
• D.B. Wood Road
• Booty's Road
• Remaining segments of Inner Loop Road, east of Interstate Highway 35
• County Road 115
(City Council, City Manager's Office, Legal Services, Community Owned Utilities, Development
Services, Finance & Administration)
-- Means (98-03) Arrange early coordination with the Texas Department of Transportation to:
• Widen Austin Avenue, from 6th Street to Williams Drive, including the two bridges spanning the
North and South San Gabriel Rivers
• Widen Williams Drive, from Cedar Breaks Road to Del Webb Boulevard
• Realign F.M. 1460 to F.M. 2243 at Austin Avenue
• Widen 0.75 miles of Leander Road west of Georgetown Independent School District property
• Widen Highway 971 east of Business 35 to FM 1105
• Install traffic signal at Austin Avenue and Morrow Street
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 209
• Widen and reverse the direction of entrance/exit ramps on Interstate Highway 35
• Install traffic signal at Inner Loop Road and State Highway 29
• Install traffic signal at Inner Loop Road and FM 1460
(City Council, City Manager's Office, Legal Services, Community Owned Utilities, Development
Services, Finance and Administration)
Means (98-04) Work with the Texas Department of Transportation and the Federal Highway Administration
to obtain funding for the extension of State Highway 130. (City Council, City Manager's Office,
Community Owned Utilities, Development Services)
Means (98-04) Work with the Texas Department of Transportation to construct necessary improvements along
Interstate Highway 35 and other state highways in the Georgetown area. (City Council, City Manager's
Office, Community Owned Utilities, Development Services)
Means (99-01) Participate with Williamson County to ensure that Georgetown area transportation needs are
addressed in the upcoming County bond election. (City Council, City Manager's Office, Legal
Services, Community Owned Utilities)
Focus End 10.01 the Georgetown Municipal Airport primarily serves the general aviation needs of the
community.
Means (00-01) Support the construction of new/remodeled Airport Terminal Building (City Council, City
Manager's Office, Legal Services, Community Owned Utilities, Community Services, Development
Services, Information Resources)
Urban Design
Policy End 11.00 Georgetown's citizens and businesses enjoy an attractive community with a unique sense of
place and a positive, identifiable image, at a cost which is consistent with other City social and
economic priorities.
Focus End 11.01 Georgetown's unique character is maintained and enhanced.
Means (99-03) Develop policies and programs which implement the Urban Design Plan, including
maintenance policies, Subdivision Regulations, the Zoning Ordinance and the Sign Ordinance updates,
including a sunset review of these ordinances. (City Council, City Manager's Office, Legal Services,
Development Services, Community Services, Fire Services)
Focus End 11.08 The City is well maintained and citizens enjoy a high standard of community urban design.
4
Means (98-02) Work with Code Enforcement, Fire Services, Building Standards Commission, and Community
Owned Utilities for the enforcement of nuisance codes and ordinances for the removal of substandard
structures. (Legal Services, Community Owned Utilities, Development Services, Fire Services)
Means (99-01) Revise the code enforcement process to implement a one-stop calling point and provide more
aggressive identification and abatement of violations. (All Divisions)
MANAGEMENT SERVICES
210 ANNUAL OPERATING PLAN ELEMENT 2000/01
Utilities/Energy
Policy End 12.00 City owned, sponsored or managed utilities provide safe, adequate and reliable services to
all customers.
Means (98-01) Assist Finance & Administration and Information Resources with implementation of an
integrated financial, human resources and utility customer information system. (Employee &
Organizational Services, Finance & Administration, Information Resources)
Means (99-01) Work with Community Owned Utilities in establishing a full service utility distribution
provider. (City Manager's Office, Legal Services, Community Owned Utilities)
Focus End 12.01 Customers of the City's electric utility have a range of choices with respect to rates, service
levels and power supply options.
Means (96-05) Work with Community Owned Utilities, Development Services, and Finance & Administration
plan for and establish wastewater system facilities in the Serenada subdivision. (City Council, City
Manager's Office, Legal Services, Community Owned Utilities, Development Services, Finance &
Administration)
Means (99-04) Create a telecommunications infrastructure with local franchises and other governmental
entities. (City Manager's Office, Legal Services, Community Owned Utilities, Information Resources)
Means (00-02) Evaluate the potential impact that electric deregulation could have on city services. (City
Council, City Manager's Office, Community Owned Utilities)
Focus End 12.02 City water and wastewater customers in all certified areas receive services which exceed
state and federal standards.
Means (97-02) Support the efforts of Community Owned Utilities to expand thewatewater collection system
to provide wastewater service opportunities to residents in the Booty's Road and Cedar
Breaks/Williams Drive areas (including: Turtle Bend and Oakcrest Subdivisions). (City Council, City
Managers; Office, Community Owned Utilities)
Focus End 12.03 The City's stormwater drainage system efficiently and effectively protects the health and
safety of Georgetown's residents and minimizes the negative effects of standing water and urban
runoff.
Means (00-05) Maintain an on-going Regional Stormwater Plan consistent with State and Federal guidelines
in cooperation with Development Services and Community Owned Utilities. (City Council, City
Manager's Office, Legal Services, Community Owned Utilities, Development Services)
Facilities and Services
Policy End 13.00 The City provides for the safety of its citizens and supports the responsive delivery of
coordinated services by the City and other public agencies.
Means (99-01) Create a database of City -owned property, identifying unused parcels for potential sale or
reuse by the City. (City Manager's Office, Legal Services)
MANAGEMENT SERVICES
_... ANNUAL OPERATING PLAN ELEMENT 2000/01 211
Means (99-04) Coordinate the adoption and begin the implementation of a citywide ten-year facilities plan
that promotes efficient and safe city operations, improves access to city facilities by citizens and
exemplifies urban design standards. (City Council, City Manager's Office, Safety Services,
Community Owned Utilities, Community Services, Development Services, Economic Development,
Finance & Administration, Fire Services, Information Resources, Police Services)
Focus End 13.02 The City has a high level of employee satisfaction and retention.
Means (98-04) Target recruiting efforts to ensure diversity in the applicant pool and compatibility with core
values for every City position. (Employee & Organizational Services, All Divisions)
Means (99-02) Prepare request for proposals, solicit bids, and award contract to the provider with the best
proposal for brokerage insurance services. (Safety Services, Finance & Administration)
Means (99-02) Conduct an audit of human resources processes and use results to improve service delivery
and ensure compliance with employment law. (Employee & Organizational Services, All
Divisions)
Means (99-02) Develop and implement individualized career development and citywide succession plans.
(Employee & Organizational Services, All Divisions)
Means (99-02) Provide individualized support for team organizational development for the Development
Process Team and Community Owned Utilities. (Employee & Organizational Services, Community
Owned Utilities, Development Services)
Means (99-03) Develop and implement a telecommuting policy/program to allow eligible employees to
work from places other than their job sites. (Employee & Organizational Services, Information
Resources)
Finance
Policy End 14.00 All municipal operations are conducted in an efficient business -like manner and sufficient
financial resources for both current and future need are provided
Means (00-01) Adopt and implement recommendations from the citizens' committee researching additional
revenue source options. (City Council, City Manager's Office, Finance & Administration)
Means (00-01) adopt a long-term financial business plan for the City. (City Council, City Manager's
Office, Finance & Administration)
Means (00-01) Conduct a citywide competitive fee analysis. (City Council, City Manager's Office, All
Divisions)
Governmental Affairs
Policy End 15.00 A high level of cooperation and involvement exists among Georgetown's citizens and
governmental organizations.
MANAGEMENT SERVICES
212 ANNUAL OPERATING PLAN ELEMENT 2000/01
Focus End 15.01 All citizens actively participate in governmental functions.
Means (98-04) Revise single -member election districts to incorporate newly annexed areas and to comply
with new census data. (Legal Services)
- Means (00-02) Provide legal support for reevaluation of the City's election method and redistricting as a
result of the Census 2000. (Legal Services)
Means (00-02) Assist Development Services in its analysis of Census 2000 data, as it becomes available.
(Legal Services, Development Services)
Focus End 15.02 The City develops and coordinates service delivery policies with Williamson County, the
Georgetown Independent School District and other organizations that provide services to
Georgetown.
Means (00-01) Contract with Williamson County for administering all municipal elections. (City Council)
Means (00-05) Through comprehensive efforts with Georgetown Independent School District (GISD),
assist in utility and traffic flow issues related to the location of new school sites and provide other
- utility and conservation solutions as necessary. (City Council, City Manager's Office, Legal
Services, Community Owned Utilities, Development Services, Parks & Recreation)
Focus End 15.03 The City is a strong and visible participant in developing comprehensive solutions to
issues of concern on a regional level.
Means (00-01) Monitor legislative session and advise City Council and staff on proposed bills affecting
City operations. (Legal Services)
For an explanation of the Ends & Means, seepages one and two in the City Summary section.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 213
WHAT WE DO:
The City Council is composed of a Mayor, elected at
large, and seven Councilmembers elected from single -
member districts. The Mayor presides over City Council
meetings, and votes only in the case of a tie. Items to be
considered by the Council in their meetings are listed on
an agenda which is posted on a bulletin board outside
the Council Chambers. The agenda is also available in
the public library, on the Infoline, on cable TV, in the
newspaper and on the City's website. Georgetown is a
Home Rule City, which means that the Council is free to
enact legislation, adopt budgets, and determine policies,
subject only to the limitations imposed by the Texas
Constitution and City Charter. The Council appoints the
City Manager who carries out the laws and implements
the policies and vision established by the City Council.
The Council also appoints the city attorney, the
municipal judge and the City Secretary. In addition, the
Council appoints citizens to serve on advisory boards,
commissions, and committees. The City Secretary
maintains official city records, conducts city elections
and coordinates the boards and commissions
appointment process. The City Council's budget
includes funds for the needs of the City Council and the
City Secretary.
WHAT WE ACCOMPLISHED IN 1999/00:
• Approved an agreement with the Georgetown
Cultural Citizens' Memorial Association for the
renovation and lease of the Shotgun House.
• Developed a citywide ten-year facilities plan.
• Adopted interim sign and zoning ordinances and
subdivision regulations to implement the City's
Urban Design Plan.
• Provided policy direction on issues such as
transportation, water, and electric deregulation.
• Sponsored the City's first Red Poppy Festival.
• Appointed members to and coordinated the
meetings of the Economic Development Task
Force.
• Worked to secure a regional water supply plan.
• Adopted a three-year annexation plan.
• Held numerous joint meetings with city advisory
boards and other organizations to encourage
cooperation and alignment of goals.
• Developed a closer working relationship with
Georgetown Independent School District on
issues of mutual concern, such as site location
cooperation, traffic issues, and city fees.
• Hosted public workshops for community
awareness regarding electric deregulation.
• Sponsored a community -wide forum on the laws
governing open meetings.
• Sponsored Georgetown's first community -wide
town hall meeting to solicit citizen input for the
upcoming budget.
• Researched additional revenue sources to fund
park projects, transportation improvements and
facilities construction.
WHAT WE PLAN TO ACCOMPLISH IN 2000/01:
• Implement recommendations of the citizens'
committee researching additional revenue sources.
• Work with Williamson County to ensure that the
Georgetown area transportation needs are fully
addressed in the next county bond election.
• Review interim sign ordinance and subdivision
regulations as they relate to the Urban Design Plan.
• Adopt a long-term financial and business plan for the
City.
• Adopt the Economic Development Task Force's
recommendations.
• Adopt a short and long-term water supply plan.
• Contract with Williamson County to administer all
municipal elections.
• Research potential impacts that electric deregulation
will have on city services.
MANAGEMENT SERVICES
214 ANNUAL OPERATING PLAN ELEMENT 2000/01
SIGNIFICANT CHANGES:
The City Secretary/Administrative Assistant to the City Manager position was changed to a City Secretary position
exclusively. This position and its expenditures have been moved from the City Manager's budget to the City
Council's budget.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 215
ACTUAL
ACTUAL
BUDGETED
PROJECTED PROPOSED
ACTIVITY INDICATORS
FY 97/98
FY 98/99
FY 00
FY 00 FY 00/01
1) Number of Hours Spent in
Council Meetings
117
84.5
N/A
135 150
2) Posted Council Meetings
33
37
N/A
49 50
3) Number of Public Meetings
Posted
196
190
185
335 350
2000/01 ADOPTED BUDGET AND 2001/02 PROJECTED BUDGET:
99/00
00/01
01/02
98/99 99/00
Projected
Adopted
Projected Base
Actual Budget
Actual
(% Change *)
(% Change **)
0 0
0
# Employees
1/0
1/0
16,955 22,607
22,607
Personnel
71,714 (217.2%) 71,714 (o.o%)
68,696 70,000
65,000
Operations
274,016 (321.6%) 260,016 (-5.1%)
85,651 92,607
87,607
345,730 (294.6%) 331,730 (-4.o%)
* Percent change of 00/01 Proposed from 99/00 Projected Actual
** Percent change of 01/02 Projected Base from 00/01 Proposed
SIGNIFICANT CHANGES:
The City Secretary/Administrative Assistant to the City Manager position was changed to a City Secretary position
exclusively. This position and its expenditures have been moved from the City Manager's budget to the City
Council's budget.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 215
fil
WHAT WE DO:
The City Manager's Office includes the City
Manager, Assistant City Manager, Assistant to the
City Manager, an Administrative Assistant, a
receptionist, and mailroom staff. The City Manager,
appointed by Council, is the chief administrative and
executive officer of the City. Responsibilities of the
City Manager include management of all day-to-day
city activities. The City Manager acts as the City's
representative and liaison to local groups, service
organizations and businesses. In addition, the City
Manager's Office helps coordinate the quarterly City
Letter, the Infoline, Teen Court, the Youth Advisory
Board, and the resolution of citizen concerns.
WHAT WE ACCOMPLISHED IN 1999/00:
• Closed out Texas Capital Fund economic
development grants on behalf of Texas Electric
Cooperatives, Inc., Advanced Cable Service,
Advance Metal Systems, Hewlett Chevrolet,
Xycarb and Schunk.
• Coordinated meetings with numerous advisory
boards, regional planning boards and other
agency boards.
• Began implementation of the revised sign and
zoning ordinances and subdivision regulations in
relation to the Urban Design Plan.
• Increased public awareness and education of city
issues through promotion of the City's website,
Infoline, City Newsletter and airing of council
meetings on cable television.
• Negotiated a funding and lease agreement with
the Georgetown Cultural Citizens' Memorial
Association for the restoration and lease of the
Shotgun House.
• Coordinated the Development and adoption of a
citywide ten-year facilities plan.
216
• Coordinated the City's first community -wide
townhall meeting to seek citizen input into the
upcoming budget.
• Celebrated the City's first annual Red Poppy
Festival.
• Researched and evaluated benefits and incentives
relating to staff recruitment and retention.
• Provided information to Council on revenue
sources to fund park projects, transportation
improvements and facilities construction.
WHAT WE PLAN TO ACCOMPLISH IN 2000/01:
• Study the feasibility of a countywide law
enforcement training center.
• Develop a long-term financial and business plan
for the City.
• Implement the adopted recommendations of the
Economic Development Task Force.
• Conduct a citywide competitive fee analysis and
review.
• Implement the recommendations of the citizen
committee researching additional revenue sources.
• Create a community education program to teach
citizens the basics of municipal government
operations and responsibilities.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01
*The citizen feedback measurement started with the last quarter of 1997198
BUDGETED PROJECTED PROPOSED
FY 00 FY 00 FY 00 01
750
275
2000/01 ADOPTED BUDGET AND 2001/02 PROJECTED BUDGET:
ACTUAL
ACTUAL
ACTIVITY INDICATORS
FY 97/98
FY 98/99
1) Number of agenda items
Budget
Actual
processed/reviewed
813
784
2) Number of citizen feedback
406,811
404,923 Personnel
forms submitted from the
212,272
209,409 Operations
City Letter
63*
150
*The citizen feedback measurement started with the last quarter of 1997198
BUDGETED PROJECTED PROPOSED
FY 00 FY 00 FY 00 01
750
275
2000/01 ADOPTED BUDGET AND 2001/02 PROJECTED BUDGET:
00/01
Adopted
(% Change *)
5/0.75
351,578 (-13.2%)
199,602 (4.7%)
0 (N/A)
551,180 (-11.1%)
973 975
75 150
01/02
Projected Base
(% Change **)
5/0.75
351,578 (o.o°io)
199,602 (0.0%)
0 (NSA)
551,180 (o.o%)
SIGNIFICANT CHANGES:
The City Secretary/Administrative Assistant to the City Manager position was changed to a City Secretary position
exclusively. This position and its expenditures have been moved from the City Manager's budget to the City
Council's budget.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000101 217
99/00
98/99
99/00
Projected
Actual
Budget
Actual
5/0.25
6/0.75
6/0.75 # Employees
327,723
406,811
404,923 Personnel
199,451
212,272
209,409 Operations
5,715
5,715 Capital
527,174
624,798
620,047
Employees:
full time / part time FTE's
* Percent change of 00/01 Proposed from 99/00 Projected Actual
** Percent change of 01/02 Projected Base from 00/01 Proposed
00/01
Adopted
(% Change *)
5/0.75
351,578 (-13.2%)
199,602 (4.7%)
0 (N/A)
551,180 (-11.1%)
973 975
75 150
01/02
Projected Base
(% Change **)
5/0.75
351,578 (o.o°io)
199,602 (0.0%)
0 (NSA)
551,180 (o.o%)
SIGNIFICANT CHANGES:
The City Secretary/Administrative Assistant to the City Manager position was changed to a City Secretary position
exclusively. This position and its expenditures have been moved from the City Manager's budget to the City
Council's budget.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000101 217
WHAT WE Do:
•
Conducted informational/training seminars on
groundwater issues, Public Information and Open
The Legal Services Department provides in-house
Meetings Act and ethics.
legal services for the City Council, staff, boards and
commissions and supervises the provision of legal
•
Participated in town hall meetings on Country
services by outside counsel. This department acquires
Club Road and annual budget.
real property, easements and rights-of-way for utility
and transportation capital improvements projects;
•
Completed first year of project to create City -
prepares and/or reviews contracts, development
owned property database.
agreements, ordinances, pleadings, policies, and
�i procedures; provides training to other departments on
•
Established franchise regulatory process.
II' legal issues. The Legal Services Department
f� represents the City in litigation matters and before
•
Secured state permits for Pecan Branch
State agencies. This department prosecutes at
Wastewater Treatment Plant to allow effluent
Municipal Court, supervises Teen Court prosecution
reuse at Sun City Texas and Georgetown Country
' and assists in Code Enforcement efforts.
Club.
The City Attorney issues legal opinions to interpret
the City Charter, City Ordinances, policies and
WHAT WE PLAN TO ACCOMPLISH IN 2000/01:
procedures and state law. The City Attorney provides
annual ethics training for the City Council, Boards
•
Provide legal support to revise/enact/enforce
and Commissions. The City Attorney serves as a key
ordinances concerning: commercial and manu-
specialist for the Development Process Core Team.
facturing zoning designations; traffic; Housing
Element of Century Plan and regional stonnwater
`
drainage utility.
WHAT WE ACCOMPLISHED IN 1999/00:
•
Establish City policy for responding to public
• Renegotiated the Lone Star Gas Franchise.
infonnation requests and conduct training for
employees.
• Provided legal support to more aggressively
enforce City ordinances and to revise/enact/
•
Provide legal support for reevaluation of City's
enforce ordinances concerning: expansion of
election method and redistricting as a result of the
downtown historic district; alcohol consumption
2000 Census.
in parks and recreation areas which cater to
youth; Sign Ordinance; Addressing Ordinance;
•
Revise City Council policies and procedures.
Junked Vehicles; Weed Ordinance; Urban
Design Amendment to Zoning Ordinance and
•
Acquire property for Leander Road extension and
ji
Dangerous Building Ordinance.
Country Club Road widening.
• Provided legal support for economic
•
Monitor Legislative Session and advise City staff
development projects and major land
and Council on proposed bills affecting City
development projects including Cimarron Hills,
operations.
Escalera Ranch, expansion of Sun City Texas
and the Rivery.
• Established Cimarron Hills Public Improvement
District.
MANAGEMENT SERVICES
218 ANNUAL OPERATING PLAN ELEMENT 2000/01
ACTUAL ACTUAL
BUDGETED PROJECTED PROPOSED
ACTIVITY INDICATORS FY 97/98 FY 98/99
FY 00 FY 00 FY 00/01
1) Requests for legal services from City
Council and staff 1,459 1,500
1,767 2,100 3,600
2) Public Information requests processed 79 100
95 135 175
3) Pending lawsuits and administrative
filings 16 12
18 18 20
4) Percent of informal opinions rendered
within one day 95% * 95%
95% 90% 90%
* Tracking for performance measure initiated last quarter FY 1997/98.
2000/01 ADOPTED BUDGET AND 2001/02, PROJECTED BUDGET:
99/00
00/01 01/02
98/99 99/00 Projected
Adopted Projected Base
Actual Budget Actual
(% Change *) (% Change **)
5/0 5/0 5/0 # Employees
7/0 7/0
249,203 267,839 267,839 Personnel
386,419 (44.3%) 393,134 (1.7%)
98,528 143,748 143,748 Operations
104,171 93,331
0 0 0 Capital
4,996 (N/A) 0 (-100.0%)
347,731 411,587 411,587
495,586 (20.4%) 486,465 (-1.8%)
_ Employees: full time / part time FTE's
" * Percent change of 00/01 Proposed from 99/00 Projected Actual
" ** Percent change of 01/02 Projected Base from 00/01 Proposed
SIGNIFICANT CHANGES/OTHER COMMENTS:
The City also has a litigation contingency account in the General Government department to be used for outside
_ counsel and claims settlement as needed.
The department will also add an additional Assistant City Attorney and
a Paralegal position to assist with boards and
commissions and bring Municipal Court prosecution in-house.
MANAGEMENT SERVICES
__ ANNUAL OPERATING PLAN ELEMENT 2000/01
219
MANAGEMENT SERVICES
220 ANNUAL OPERATING PLAN ELEMENT 2000/01
WHAT WE DO:
•
Provided coaching and processes to Directors and
Department Heads to deal with the current
The division, through Administration, Human
transition and maintain focus on our direction.
Resources, and Safety Services, provides employee &
organizational support to attract and retain quality
•
Began the process to evaluate our compensation,
employees. The Director of Employee and
benefits and recognition programs to ensure we
Organizational Services works with all divisions to
remain competitive in our recruitment and retention
improve internal processes and continually develop the
efforts.
City's values -based integrative culture. The division
fA
also provides services to employees, applicants, City
•
Piloted a high performance organizational model in
departments, and other cities in the areas of
Community Owned Utilities and Information
�
employment, employee benefits, employee relations,
Resources and began to work in other divisions with
-
s
diversity, human resource management, training and
Directors and Department Heads to follow an
integrated approach to services rendered to
development, payroll processing, performance
Georgetown citizens.
appraisal, personnel records, policy interpretations,
compensation administration, and employee
•
Conducted a City-wide Harassment Prevention
recognition programs. The Division also administers
training to promote a professional and comfortable
on-going and annual events such as Customer Service
work environment.
Committee, Appreciation Day, Values Birthday
summer picnic, Benefits Fair, and the employee
•
Restructured annual benefits open enrollment to
survey.
better educate employees to help maximize use of
o
benefits.
10
The Employee & Organizational Services budget
funds for city-wide programs such as merit
XOincludes
increases, employee bonuses, city-wide training, and
WHAT WE PLAN TO ACCOMPLISH IN 2000/01:
O
p
process improvement consultation.
•
Conduct a Human Resources internal efficiency
audit to improve service delivery processes to
WHAT WE ACCOMPLISHED IN 1999/00:
employees.
• Assisted with development of requirements, and
•
Work with the Utility Office, Community Owned
request for proposals and evaluation of options for
Utilities (COU), Employee and Organizational
i Al
an integrated financial, human resources and
Services, Accounting, and Information Resources
utility customer information system.
to implement an integrated financial, human
resource, and utility customer information system.
• Implemented on-going Leadership Development
Training to improve and enhance leadership skills
•
Restructure our service delivery processes
of new employees and integrate them to the Citys
utilizing Human Resources internal efficiency
culture.
audit data and information system software
integration to increase our efficiency.
• Updated New Employee Orientation to provide
basic training and introduce new employees to the
City's integrative culture.
•
Develop a supervisor's manual to help answer
questions regarding safety, payroll, staffing,
benefits, compensation, and employee relations.
• Conducted job analysis to ensure internal equity
among City employees and update job evaluation
•
Continue to evaluate and modify our
system, salary pay grade, and range structure.
compensation, benefits and recognition programs
to ensure we remain competitive in our
recruitment and retention efforts.
MANAGEMENT SERVICES
220 ANNUAL OPERATING PLAN ELEMENT 2000/01
This department has two components, the department and staff operating costs (Employee & Organizational Services)
and the city-wide merit salary increase, training and other costs (City -Wide Services). Each component is presented
separately for comparison purposes.
2000/01 ADOPTED BUDGET AND 2001/02 PROJECTED BUDGET:
EMPLOYEE & ORGANIZATIONAL SERVICES
99/00 00/01 01/02
98/99 99/00 Projected Adopted Projected Base
Actual Budget Actual (% Change *) (% Change **)
4.25/0
ACTUAL
ACTUAL
BUDGETED
PROJECTED
PROPOSED
ACTIVITY INDICATORS
FY 97/98
FY 98/99
FY 00
FY 00
FY 00/01
1) Payroll Transactions Issued
8,848
9,204
10,000
9,618
10,'050
2) New Hires and Terminations
Processed
234
243
252
255
255
3) Performance Evaluation Average
Points
2.48
2.67
2.60
2.7
2.7
4) Turnover rate
16.3%
17.2%
15.%
20. %*
18. %*
*Includes Regular Part-time positions
This department has two components, the department and staff operating costs (Employee & Organizational Services)
and the city-wide merit salary increase, training and other costs (City -Wide Services). Each component is presented
separately for comparison purposes.
2000/01 ADOPTED BUDGET AND 2001/02 PROJECTED BUDGET:
EMPLOYEE & ORGANIZATIONAL SERVICES
99/00 00/01 01/02
98/99 99/00 Projected Adopted Projected Base
Actual Budget Actual (% Change *) (% Change **)
4.25/0
5/0
5/0
# Employees
4/0
4/0
190,461
246,642
245,881
Personnel
223,972 (-8.9%)
223,972 (o.o%)
153,010
159,609
154,684
Operations
158,321 (2.4%)
158,321 (0.0%)
343,471 406,251 400,565
Employees: full time / part time FTE's
* Percent change of 00/01 Proposed from 99/00 Projected Actual
** Percent change of 01/02 Projected Base from 00/01 Proposed
382,293 (46%) 382,293 (0.0%)
SIGNIFICANT CHANGES:
Payroll processing has been transferred to the Accounting Department for FY 2000/01.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01
221
CITY-WIDE SERVICES
SIGNIFICANT CHANGES:
The City-wide Services budget includes funds for staff merit based salary increases and other salary adjustments. The
distribution of salary increases will be determined and distributed later in the fiscal year to the appropriate departments.
Employee raises will be merit based for individual and team performance.
Original 1999/00 budget for salary items transferred during the year:
Merit Increases $ 373,730
Benefits $ 46,358
MANAGEMENT SERVICES
222 ANNUAL OPERATING PLAN ELEMENT 2000/01
99/00
00/01
01/02
98/99
99/00
Projected
Adopted
Projected Base
Actual
Budget
Actual
(% Change *)
(% Change **)
75,046
20,000
Merit Increases
452,422 (2162.1%)
531,408
(17.5%)
40,889
45,000
45,000
Bonuses
45,000 (0.0%)
45,000
(o.o%)
Salary Adjs
20,000 (N/A)
40,000
(1oo.o%)
Implementation Plan
200,000 (N/A)
200,000
(o.o%)
18,343
52,307
47,575
Benefits
89,600 (88.3%)
197,209
(120.1%)
137,250
141,404
93,185
Operations
88,318 (-5.2%)
88,318
(0.0%)
196,482
313,757
205,760
895,340 (335.1%)
1,101,935
(23.1%)
* Percent change of 00/01 Proposed from 99/00 Projected Actual
** Percent change of 01/02 Projected Base from
00/01 Proposed
SIGNIFICANT CHANGES:
The City-wide Services budget includes funds for staff merit based salary increases and other salary adjustments. The
distribution of salary increases will be determined and distributed later in the fiscal year to the appropriate departments.
Employee raises will be merit based for individual and team performance.
Original 1999/00 budget for salary items transferred during the year:
Merit Increases $ 373,730
Benefits $ 46,358
MANAGEMENT SERVICES
222 ANNUAL OPERATING PLAN ELEMENT 2000/01
/,4
�51
GEORG��T
,'Z
OED
This page intentionally left blank.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 223
WHAT WE Do:
The efforts of the Safety Services Department, in
cooperation with all City employees, have resulted in
maintaining one of the lowest insurance premium rates
in the state. The Safety Services Department manages
the City's Risk Program which includes re -bids and
annual renewals of Property and Liability Insurance
policies. The department coordinates city-wide loss
prevention efforts; processes claims filed against the
City, and administers the Workers' Compensation
Program including a Modified Duty Program. Safety
Services administers the Safety Shoe Program, the
City's Fitness for Duty Program, Hazard
Communication Program; coordinates the Hepatitis -B
and Tetanus Vaccination Program for at -risk
employees; and publishes a monthly accident
summary. The department promotes City-wide safety
awareness through the Safety Committee which
actively reviews safety training, facilitates the hands-on
driving skills course, conducts accident investigations,
reviews safety issues at monthly safety committee
meetings and promotes the Safety Incentive Award
Program. Safety Services also coordinates state
approved defensive driving classes.
The Safety Services Department reports to the Director
of Employee and Organizational Services.
WHAT WE ACCOMPLISHED IN 1999/00:
• Included initial safety training during the New
Employee Sign-up sessions.
• Conducted Fitness for Duty training during formal
New Employee Orientation to ensure employees
received essential information in a timely manner.
• Coordinated installation of security cameras at the
Library to enhance security of patrons and staff
and to help reduce vandalism.
• Provided supervisor safety training to safety
committee members to enhance their expertise and
to improve accessibility to safety information in
each division.
224
• Coordinated flagger instructor training and
backhoe training for Community Owned Utilities.
• Upgraded fencing at the River Ridge pool to
comply with new Texas Department of Health
public pool safety regulations.
WHAT WE PLAN To ACCOMPLISH IN 2000/01:
• Establish a regular schedule for safety training
requirements to allow for maximum participation
while incorporating training into regular job
duties.
• Coordinate with health professionals to conduct
post -offer physical assessment testing to
correspond with the unique physical requirements
of job specific tasks identified on employees job
description.
• Update CPR/First aid instructor training and
materials.
• Develop procedures and conduct hands-on
training for light and heavy equipment operations
to improve safe operation.
• Upgrade fencing at San Gabriel pool to comply
with new Texas Department of Health public pool
safety regulations.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01
SIGNIFICANT CHANGES:
In 1997/98 two employees' injuries resulted in more than 60 lost duty days each, affecting 1999/00. The modifier is
still considerably lower than average and is expected to go back down in 2000/01.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 225
ACTUAL ACTUAL
BUDGETED PROJECTED
PROPOSED
ACTIVITY INDICATORS
FY 97/98 FY 98/99
FY 00 FY 00
FY 00/01
1) Workers'Compensation
Injuries
34 23
25 25
25
2) Workers' Compensation
Experience Modifier
0.49 0.51
0.45 0.51
0.49
Industry Standard = 1.0
3) Claims filed against the City
25 24
30 30
30
4) Incidents with Lost Work
11 6
9 9
9
Days
2000/01 ADOPTED BUDGET AND 2001/02 PROJECTED BUDGET:
99/00
00/01
01/02
98/99 99/00
Projected
Adopted
Projected Base
Actual Budget
Actual
(% Change *)
(% Change **)
2/0 2/0
2/0 # Employees
2/0
2/0
83,939 87,699
87,601 Personnel
89,335 (2.o%)
89,335 (o.o%)
34,965 41,752
37,177 Operations
41,479 (11.6%)
41,479 (o.o%)
117,479 136,500
136,500 Insurance
138,475 (1.4%)
138,475 (0.0%)
31,353 130,000
65,000 Insurance Deductible 100,000 (53.8%)
100,000 (0.0%)
267,736 395,951
326,278
369,289 (13.2%)
369,289 (o.o%)
Employees: full time / part time FTE's
* Percent change of 00/01 Proposed from 99/00 Projected Actual
** Percent change of 01/02 Projected Base from 00/01 Proposed
SIGNIFICANT CHANGES:
In 1997/98 two employees' injuries resulted in more than 60 lost duty days each, affecting 1999/00. The modifier is
still considerably lower than average and is expected to go back down in 2000/01.
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01 225
This page intentionally left blank.
226
MANAGEMENT SERVICES
ANNUAL OPERATING PLAN ELEMENT 2000/01