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Home My WebLink About07 - Fire Servicesservices �4 GFORCET L' L The Fire Services Division is comprised of the Administration, Operations, and Prevention and Community Analysis Departments. These three departments have an interdependent working relationship to accomplish specific objectives. The broad goal of the division is to protect life and property, and provide for efficient customer service. This is accomplished by the ability of a team organization to deliver a variety of services to the public. In 2001/02, the City's code enforcement efforts were centralized within the Division. Internal programs and procedures are designed to support activities and standards necessary to ensure quality service, legal compliance, and fiscal accountability. U Fire Services 00/01 " 01/02 02/08- 00/01. 2/0300/01' PROJECTED ADOPTED ESTIMATED Fire Administration 318,510 385,688 384,882 407,850 (6.0%) 407,850 Fire Prev. & Com. Analysis 227,159 294,934 290,142 322,379 (11.1%) 322,379 Fire Operations 1,989,271 2,432,269 2,432,195 2,560,730 (5.3%) 2,560,730 Division Total 2,534,940 3,112,891 3,107,219 3,290,959 (5.9%) 3,290,959 'ercent change of 01/02 Adopted from 00/01 Projected Actual Operations Administration Prevention 0 500,000 1,000,000 1,500,000 2,000,000 71 up( Capital 1% nel Fire Services Administration DEPARTMENT DESCRIPTION The Administration Department ensures that quality service is provided to the community by directing and supporting all departments in the Fire Services Division. Direction is provided through an emphasis on open communication and participation from all levels in the decision making process, which ensures proper planning, coordination and oversight of division activities. MAJOR DEPARTMENT GOALS FIRE SERVICES COST PER CAPITA _am 89100 OWD]_ 01102, Ensure a continuous and progressive environment that facilitates the acquisition, development, and monitoring of knowledge and skills necessary to enable Fire Services to safely provide the best possible services. Provide efficient and effective management of Fire Services. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Completed the process of revising and analyzing internal Standard Operating Guidelines to ensure compliance with Local, State and Federal mandates. • Developed an automatic alarm response plan with the City of Round Rock to provide additional staffing and apparatus on emergency scenes. • Developed a plan for utilizing insurance billing of specific incidents, such as Hazmat and Emergency Medical Services, to recover the cost of providing services. • Evaluated, prioritized, and established the value and need of all monthly and statistical reporting information to increase operation efficiency. • Opened and fully implemented Station 4 in April, 2001, as required by the Berry Creek annexation agreement. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 Develop and implement a Special Event fee collection system for the activities and services within the permitting process to streamline the workflow and improve customer service. Implement an automatic alarm response plan with Round Rock to enhance staffing and apparatus availability for emergency situations. Implement billing for services to subsidize the cost of fire apparatus and equipment. ADMINISTRATION 99/00 ACTUAL 00/01 BUDGET 00/01 ACTUAL 01/02 ADOPTED 02/03 PROJECTED Fire Chief 1 1 1 1 1 Administrative Manager 1 1 1 1 1 Administrative Assistant 1 1 1 1 1 Staff Assistant 1 1 1 1 1 Total 4 4 4 4 4 72 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Public presentations 30 30 30 30 38 2. Processed Special Event permits 80 80 80 100 125 3. # of workstations supported 9 10 19 19 19 4. # of open records request 60 49 49 51 51 5. # of policy revisions and new policies written and implemented 5 5 25 20 25 DEPARTMENTAL BUDGET: GENERAL FUND 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 167,938 208,795 208,379 150,572 176,893 176,503 318,510 385,688 384,882 MAJOR BUDGET CHANGES/ISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE Personnel 216,977 216,977 Operations 190,873 190,873 407,850 407,850 Operational costs increase in 2001/02 due to full year operational costs of Fire Station 4. 73 ACTUAL ACTUAL BUDGETED PROJECTED PROPOSED PERFORMANCE MEASURES FY 98/99 FY 99/00 FY 00/01 FY 00/01 FY 01102 1. Fire Services cost per capita $91 $89 $109 $119 $119 2. % of required training met 100% 100% 100% 100% 100% 3. ISO Rating 4 4 4 4 4 DEPARTMENTAL BUDGET: GENERAL FUND 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 167,938 208,795 208,379 150,572 176,893 176,503 318,510 385,688 384,882 MAJOR BUDGET CHANGES/ISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE Personnel 216,977 216,977 Operations 190,873 190,873 407,850 407,850 Operational costs increase in 2001/02 due to full year operational costs of Fire Station 4. 73 Fire Services Fire Operations DEPARTMENT DESCRIPTION The Fire Operations Department provides the firefighting forces and resources necessary for emergency incident response to anyone within the service area in order to save lives and minimize property damage. The Department also provides for training, professional development, safety, and communications. Firefighters are informed of the latest health and safety issues and receive mandated training by the Texas Commission on Fire Protection, Texas Department of Health, and Texas Natural Resource Conservation Commission, ensuring the that the requirements for the Insurance Service Office rating system are met. MAJOR DEPARTMENT GOALS FIRE CALLS FOR SERVICE • Maintain an operational readiness level that will meet the emergency demands of the community. • Provide firefighting forces and resources necessary to execute quick, effective, skillful, and caring responses to emergency situations. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Developed a fire hose and pump testing procedure and records management process that meets National Fire Protection Association requirements. • Evaluated a fee schedule for services provided by Fire Operations, such as: false alarms, emergency medical services, and haz-mat calls, and potential billing purposes. • Implemented one Thermal Imaging Camera for rapid assessments in emergency situations. • Established a 911 addressing point of contact to ensure non duplication of addresses for safety concerns. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Continue to review Standard Operating Guidelines for potential changes. • Evaluate the Candidate Physical Ability Test (CPAT) for new hires for possible implementation in 2002/2003. • Develop and implement Officer I & II Training Courses to comply with Texas Commission on Fire Protection Fire Officer Certifications. • Implement an officer development program for personnel working higher class positions to ensure professional standards are maintained. • Develop and implement an annual inspection and records management program for personal protective equipment in accordance with the Texas Commission on Fire Protection and National Fire Protection Association. OPERATIONS 99/00 ACTUAL 00/01 BUDGET 00/01 ACTUAL 01/02 ADOPTED 02/03 PROJECTED Asstistant Operations Chief/911 Addressing 0 0 1 1 1 Captain 3 3 3 3 3 Lieutenant 9 12 12 12 12 Apparatus Operator 9 12 12 12 12 Firefighter 10 15 15 15 15 Total 1 31 1 43 1 43 1 43 43 74 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Alarm incidents 2,600 3,200 3,300 3,300 3,400 2. Structure fires 46 54 56 60 65 3. Medical emergencies 1,500 1,775 1,800 1,800 1,900 4. Hrs. of Professional Development and Continuing Education 11,540 3,222 3,300 3,300 3,400 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. % of structure fires contained to N/A 2.6% 1.3% 2% 2.5% the room or area of origin 331,255 417,228 417,228 30,765 35,760 2. % of medical emergencies with a N/A 65% 62% 65% 65% 5 minute or under response time 3. # of fire hydrants tested and 20 30 1,100 1,100 1,100 painted 4. % of emergency incidents with a 5 N/A 89.5% 90% 90% 92% minute or under response time 5. Firefighters per 1,000 population 0.416 0.423 0.500 0.500 0.466 DEPARTMENTAL BUDGET: GENERAL FUND MAJOR BUDGET CHANGES/ISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE Personnel 2,112,979 2,112,979 Operations 447,751 447,751 Capital 0 0 2,560,730 2,560,730 Personnel costs for 2001/02 reflect a full year of costs for the 6 firefighters added in the 2001 budget. The funding for the auxiliary program was also significantly reduced in 2001/02. 75 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 1,627,251 1,979,281 1,979,207 331,255 417,228 417,228 30,765 35,760 35,760 1,989,271 2,432,269 2,432,195 MAJOR BUDGET CHANGES/ISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE Personnel 2,112,979 2,112,979 Operations 447,751 447,751 Capital 0 0 2,560,730 2,560,730 Personnel costs for 2001/02 reflect a full year of costs for the 6 firefighters added in the 2001 budget. The funding for the auxiliary program was also significantly reduced in 2001/02. 75 Fire Services Prevention and Community Analysis DEPARTMENT DESCRIPTION The Fire Prevention and Community Analysis Department seeks to prevent the incidence of hostile fires and other emergencies that pose a threat to the lives and property of Georgetown residents. The department's goal is to educate the community regarding fire and safety prevention, enforce fire codes and other City codes and ordinances, and ensure that structures are engineered and built to prevent fire and decrease hazards. MAJOR DEPARTMENT GOALS CODE ENFORCEMENT VIOLATIONS 9899 99= oaum 01O2• Maintain a comprehensive public education program designed to increase awareness, provide information, and change behavior in order to manage fire, injury and natural hazards in the community. Promote a positive image to the community by bringing services to the neighborhoods and soliciting community involvement. Investigate all fires and explosions and vigorously pursue criminals who commit the crime of arson. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Expanded the "Risk Watch" public education program to include all local elementary schools. • Established a public fire education system designed to provide hazard prevention to high school students. • Developed a fee schedule for Fire Inspection services to recover the costs of inspections. • Improved information and unification of all code enforcement agencies and concerns by the installation of integrated files and software systems. • Established Ordinances for the fire protection of the downtown business, historic, and fire districts. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 Develop and implement a self inspection program for the small businesses in Georgetown to meet fire inspection demands. Develop a Code Enforcement marketing plan to better educate citizens on laws, ordinances, and violations. Identify health and safety community needs by organizing neighborhood cleanups. PREVENTION & COMMUNITY ANALYSIS 99/00 ACTUAL 00/01 BUDGET 00/01 ACTUAL 01/02 ADOPTED 02/03 PROJECTED Fire Marshal 1 1 1 1 1 Municipal Code Inspector 2 2 2 2 2 Municipal Code Supervisor 0 1 1 1 1 Fire Code Inspector 0 1 1 1 1 Fire Code Inspector (PT) Total (FT/PT) 1 3/1 1 5/1 1 5/1 .5 5/.5 .5 5/.5 76 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99100 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Education presentations 77 75 100 209 250 2. Investigations initiated 12 9 10 10 10 3. Abandoned vehicle abatements 134 407 195 195 250 4. # of Code Enforcement 65,959 227,159 294,934 290,142 violations 1,348 1,126 1,800 3,000 4,000 5. # of inspections performed 862 897 950 1,000 1,300 6. # of children involved in "Risk Watch" 0 500 3,000 3,000 3,500 DEPARTMENTAL BUDGET: GENERAL FUND ACTUAL ACTUAL BUDGETED PROJECTED PROPOSED PERFORMANCE MEASURES FY 98/99 FY 99/00 FY 00/01 FY 00/01 FY 01/02 1. Arson incidents per capita .000075 .00017 .00068 .00068 .00068 2. Fire incidents per capita .0044 .0088 .0176 .0176 .0176 DEPARTMENTAL BUDGET: GENERAL FUND MAJOR BUDGET CHANGES: In fiscal year 2001, Code Enforcement operations were consolidated within this department. A part-time fire inspector position will be eliminated in 2001/02. 00/01 02/03 99/00 00/01 PROJECTED 01/02 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 180,124 235,944 235,522 Personnel 256,420 256,420 47,035 58,990 54,620 Operations 65,959 65,959 227,159 294,934 290,142 322,379 322,379 MAJOR BUDGET CHANGES: In fiscal year 2001, Code Enforcement operations were consolidated within this department. A part-time fire inspector position will be eliminated in 2001/02. �EO.RG o � o ED This page intentionally left blank. 78