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HomeMy WebLinkAbout06 - Finance and Administrationf.- l�G F "s l.' and Administration e0o GE�RG\ \D DE The Finance & Administration Division serves City departments and citizens through Accounting, Administration, Facilities Maintenance, Fleet Management, Municipal Court, Purchasing & Properties and the Utility Office, The Division also manages the City's internal service funds for Facilities and Fleet. In 2001/02, oversight of the City's Sanitation Services was assigned to the Division and will be managed through the Utility Office. Finance & Administration Administration Page 52 Accounting Page 50 Municipal Court Page 62 Purchasing & Properties Page 64 Facilities Maintenance 11 (Includes Internal Service Fund) Page 54 Fleet Management (Includes Internal Service Fund) Page 58 Utility Office Page 66 Sanitation Page 68 Accounting Administration Facilities Maintenance Facilities Main. Contracts Vehicle Service Center Capital Replacements & Ins. Municipal Court Court Fees SRF Purchasing & Properties Utility Office Sanitation Contracts IDivision Total Finance and Administration 99/00 ACTUAL 00/01 BUDGET 00/01 PROJECTED ACTUAL% 01/02 ADOPTED Ghan e' _ 02/03- ESTIMATED BAS.E _ 307,742 362,270 360,623 361,598 (0.3%) 361,598 306,960 346,333 341,080 302,968 (-11.2%) 302,968 53,873 59,860 59,707 61,663 (3.3%) 61,663 417,397 551,535 560,330 490,218 (-12.5%) 467,652 387,770 461,021 461,021 487,144 (5.7%) 439,666 646,002 658,161 631,897 818,185 (29.5%) 674,033 156,030 170,426 169,928 195,985 (15.3%) 195,985 8,385 20,000 20,000 40,195 (to1.o%) 20,000 318,698 356,075 355,407 370,433 (4.2%) 370,433 480,387 563,731 548,628 654,216 (19.2%) 642,467 1,979,998 2,438,879 2,230,985 2,392,539 (7.2%) 2,400,345 5,063,242 5,988,291 5,739,606 6,175,144 (7.6%) 5,936,810 ercent change of 01/02 Adopted from 00/01 Projected Actual Sanitation Contracts 2,392,539. , Vehicle Service Center 1,305,329 Utility Office 654,216 Facilities Maintenanc8 551,881 Purchasing & Properties 1370,433 Accounting 361,598 Administration 302,968 Municipal Court 236,180 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 49 0 Operat 649 Capital Personnel 25% Finance and Administration Accounting DEPARTMENT DESCRIPTION The Accounting Department is responsible for keeping accurate financial records for the City and providing financial and related information to division directors, department heads, and council members when they make financial decisions for the City. The Department pays accounts payable promptly by issuing and mailing checks weekly, processes the City's payroll and related reports, tracks investments and cash flow of all City funds, maintains the general ledger and monitors internal controls, prepares interim and annual financial budget and investment reports, tracks the City's capital improvements and grant projects, monitors bond proceed disbursements and pays the City's debt service. MAJOR DEPARTMENT GOALS • Provide financial information to all users in the form, frequency and timeliness needed for management decisions. • Provide for accurate and timely payments to City employees and vendors. • Provide financial reporting conformity with generally accepted accounting principles that receives the Government Finance Officers Association (GFOA) Certificate of Achievement. • Monitor budget revenues and expenses to ensure fiscal accountability and responsible use of City resources. • Ensure maximum safety of invested funds while achieving a competitive rate of return. • Foster a "customer -oriented" approach toward internal departments of the City. • Monitor internal controls to safeguard the City's assets. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Upgraded the City's financial system to improve efficiency and enhance customer service. • Developed an implementation plan for Governmental Accounting Standards Board Statement No. 34 (GASB 34) to prepare for this mandate. • Coordinated Benefits Team to improve employee benefits package, thus increasing employee retention. • Implemented credit card software to reduce administrative processing efforts by divisions. • Completed process and awarded bid for depository services to enhance safeguards for City assets. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Implement check -signing software to provide highest possible safeguards from possible check fraud. • Implement automated timekeeping system to streamline the payroll process. • Provide a forum for feedback from City departments ensuring continued high levels of service and meeting needs of department managers. • Continue staff professional and technical development for implementation of GASB 34. ACCOUNTING 99/00 ACTUAL 00/01 BUDGET 00/01 ACTUAL 01/02 ADOPTED 02/03 PROJECTED Accountant 1 .75 .75 .75 .75 .75 Accountant II 1 1 1 1 1 Accounting Specialist 2.5 2.5 2.5 2.0 2.0 Chief Accountant 1 1 1 1 1 Controller 1 1 1 1 1 Payables Supervisor 1 1 1 1 1 Total (FT/PT) 6.75/.5 6.75/.5 6.75/.5 6.75 6.75 We WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99100 BUDGETED FY 00101 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Vendor checks issued 10,905 11,586 11,750 11,310 11,500 1. Invoices processed 49,864 N/A 52,500 51,000 51,500 2. Payroll checks issued 9,204 10,044 10,050 10,200 10,300 3. Annual investment portfolio $30,686,882 31,881,869 $30,000,000 $33,000,000 $31,000,000 4. # of grants 28 27 16 15 6 Annual grant expenditures $1,681,735 $2,117,492 $1,520,000 $600,565 $399,595 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Payments processed within vendor terms N/A N/A N/A N/A 95% 2. Payroll check accuracy N/A N/A N/A N/A 98% 3. % of budgeted interest received 141% 154% 100% 120% 100% 4. Internal customer rating of satisfied or better N/A N/A N/A N/A 95% DEPARTMENTAL BUDGET: JOINT SERVICES FUND 00/01 99/00 00101 PROJECTED ACTUAL BUDGET ACTUAL 247,008 308,234 306,587 56,619 54,036 54,036 4,115 307,742 362,270 360,623 MAJOR BUDGET CHANGES/ISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE Personnel 311,735 311,735 Operations 49,863 49,863 Capital 361,598 361,598 A part-time accounting specialist position was eliminated in 2001/02. 51 Finance and Administration Administration DEPARTMENT DESCRIPTION The Administration Department provides support to City departments through leading and managing Accounting, Facilities Maintenance, Fleet Management, Municipal Court, Purchasing & Properties and Utility Office. This department plans and directs the City's financial activities: accounting, purchasing, tax collections, billings, financial reporting, and debt and investment management. The department directs the City's budgeting process; the preparation and publication of the Annual Operating Plan Element (budget) of the Georgetown Century Plan; monitors and updates long-term financial plan and prepares related policy recommendations; and plans and coordinates city debt issuances, including presentations to bond rating agencies. Other projects include working with Georgetown Utility Systems (GUS) and the Utility Office on the City's utility services and electric deregulation strategies. MAJOR DEPARTMENT GOALS • Ensure the City's assets by maximizing available resources, minimizing costs, and protecting cash principle. • Plan for the City's future financial growth. • Be the leader in providing the highest level of service in administering the operating and capital budgets and implementing innovative approaches toward budgeting. • Evaluate and make recommendations on City operations and procedures to make the City more effective in providing services to the citizens of Georgetown and more efficient in the use of City resources. • Foster a "customer -oriented" philosophy toward internal and external departments in the City. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Completed 2001 bond issuance process, receiving a bond rating upgrade from Al to A2 for Utility and General Obligation (GO) debt. • Completed Cimarron Hills Public Improvement District (PID) process to fund infrastructure improvements within the development. • Coordinated the selection process for the City's external auditors. • Developed quarterly reporting format for Council, providing budget and investment data. • Completed 2001 Citizen's Guide to the Budget, providing budget and financial information to the public. • Completed utility fee analysis for water and wastewater, revising utility rates as needed. • Revised 2001/02 budget document to make it user friendly and provide more meaningful performance measures. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Develop a long-range plan to ensure financial stability and General Fund compliance with the City's new fiscal and Budgetary Policy. • Assist in the development of the Georgetown 4B budget for transportation improvements and related funding issues. • Continue to find innovative methods of improving the budget process. • Coordinate the 2001/02 bond issues. • Analyze financial impacts of various development projects as required. • Research financing options for the City's fleet and other capital equipment. 52 99/00 00/01 00/01 01/02 02/03 ADMINISTRATION ACTUAL BUDGET ACTUAL ADOPTED PROJECTED Division Director 1 1 1 1 1 1 Administrative Assistant 1 1 1 1 2 2 Total 2 2 2 52 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. # of bond issues outstanding 10 12 13 13 14 Amount of debt outstanding $47,880,000 $54,360,000 $54,095,000 $54,095,000 $57,340,700 2. Utility customers 14,501 15,718 16,520 16,750 17,755 3. Adopted Annual Budget $68,861,433 $81,757,046 $85,402,571 S85,122,898 S87,517,326 4. Presentations to Council N/A N/A 12 1 12 15 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Receive GFOA Budget Award Yes Yes Yes Yes Yes 2. Special projects completed/ 204,800 201,959 Operations 2,494 2,494 Capital initiated within the same fiscal year N/A N/A N/A N/A 95% 3. Avg. cost to produce budget document $36.86 $40.00 $40.00 $39.24 $40.00 4. Bond Rating: Standard & Poor's Rating Group A A A A+ A+ Moody's Investors Service A2 A2 A2 Al Al DEPARTMENT BUDGET: JOINT SERVICES FUND 306,960 346,333 341,080 MAJOR BUDGET CHANGES/ISSUES: 53 02/03 01/02 ESTIMATED ADOPTED BASE 144,230 144,230 158,738 158,738 302,968 302,968 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 123,261 139,039 136,627 Personnel 183,699 204,800 201,959 Operations 2,494 2,494 Capital 306,960 346,333 341,080 MAJOR BUDGET CHANGES/ISSUES: 53 02/03 01/02 ESTIMATED ADOPTED BASE 144,230 144,230 158,738 158,738 302,968 302,968 Finance and Administration Facilities Maintenance DEPARTMENT DESCRIPTION The Facilities Maintenance Department provides building maintenance, facilities construction management, major and minor renovations, supervision of architects and consultants, janitorial services, landscape FACILITIES MAINTAINED services, equipment replacement and emergency repairs for approximately 20 municipal buildings (approx. 150,000 s •ft.). This department is responsible for developing and maintaining the Facilities 5 20= ° 3 Maintenance Internal Service Fund which provides a repair/replacement 1 schedule for various building maintenance items and equipment, and I s charges a lease fee to each building occupant to fund the repairs. The e department conducts monthly inspections of each facility to identify— existing or potential problems and corrects those situations. Facilities °=' 0102" Maintenance is managed by the Support Services Director. MAJOR DEPARTMENT GOALS • Provide quality maintenance of City of Georgetown public facilities which fosters a safe and positive atmosphere for our employees and citizens. • Provide preventative maintenance services on all HVAC equipment, elevators, emergency generators, landscaping, copiers, and fire protection systems to ensure optimum operational efficiency and extend the life of capital investments. • Modify and update the internal service fund to provide a perpetual funding source for facility repairs and services. • Annually update the five-year facility plan to ensure adequate space for customers to transact business and for employees to work, and forecast future funding requirements. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Completed the construction of Fire Station No. 4 on Airport Road. • Coordinated the selection of an architect and began design work for the Municipal Complex in preparation of relocating multiple City functions and departments. • Began design work for the renovation of City Hall. • Coordinated the schematic site design of the Library for possible future renovation. • Upgraded City facilities, including replacing the roof at the Tennis Center and two HVAC units at the Community Center. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Begin construction of the Municipal Complex and City Hall to provide for additional office space that meets the needs of the citizens and staff. • Provide construction coordination and oversight for the renovation of the Airport Terminal. • Coordinate the selection of an architect for, and complete design of an Animal Shelter, Parks Administration Building, and Recreation Center renovations. • Complete the scheduled replacement/repair of capital items approved in the internal service fund. • Continue to monitor/supervise service contracts that provide maintenance services to 20 City buildings. • Coordinate design, bidding, construction and project closeout of City facilities as budgeted and approved by the City Council in the 5 -Year Facility Plan. 54 99/00 00/01 00/01 01/02 02/03 FACILITIES MAINTENANCE ACTUAL BUDGET ACTUAL ADOPTED PROJECTED Facilities Maintenance Worker 1 1 1 1 1 Total 1 1 1 1 1 54 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Work orders processed 374 326 326 402 402 2. Facilities maintained 16 18 18 21 21 3. Square feet of facilities maintained 117,500 123,000 130,000 150,000 150,000 4. Service contracts managed 7 10 10 11 11 5. New construction dollars N/A N/A $1,133,538 $4,194,993 $4,194,993 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Work orders / PM requests BUDGET ACTUAL 40,777 45,854 45,701 Personnel completed N/A N/A N/A 75% 80% 2. New construction completed N/A N/A N/A 25% 60% 3. Avg. completion time per work order N/A N/A N/A 6 days 5 days DEPARTMENTAL BUDGET: FACILITIES MAINTENANCE FUND MAJOR BUDGET CHANGESIISSUES: 55 02/03 01/02 ESTIMATED ADOPTED BASE 47,456 47,456 14,207 14,207 61,663 61,663 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 40,777 45,854 45,701 Personnel 13,096 14,006 14,006 Operations 53,873 59,860 59,707 MAJOR BUDGET CHANGESIISSUES: 55 02/03 01/02 ESTIMATED ADOPTED BASE 47,456 47,456 14,207 14,207 61,663 61,663 Finance and Administration Facilities Maintenance Contracts Major building maintenance expenses as well as janitorial services, copier replacement and landscape maintenance are included in this department. Each maintenance service is assigned an annual lease value, which the leasing department pays into the Internal Service Fund. The annual lease value is determined by the projected replacement cost divided into the years of useful life for each item. These lease payments enable the Internal Service Fund to replace or repair items on a pre -planned schedule. Thus, the City maintains comfortable, safe and aesthetically appealing City facilities. FACILITIES MAINTENANCE CONTRACTS BUDGET: FACILITIES MAINTENANCE FUND MAJOR BUDGET CHANGES/ISSUES: The Citys purchase of Municipal Complex (formerly the C3 building) and the opening of Fire Station 4 accounts for the increase in contracts and leases, which relate to landscaping and other maintenance costs. 56 00/01 02/03 99/00 00/01 PROJECTED 01/02 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 62,635 67,155 87,155 Buildings & Structures 37,690 7,190 285,133 329,518 329,518 Lease and Contracts 364,928 365,962 40,500 87,162 49,738 Bldg. Improvements 25,500 40,200 29,129 67,700 93,919 Other Operating 62,100 54,300 417,397 551,535 560,330 490,218 467,652 MAJOR BUDGET CHANGES/ISSUES: The Citys purchase of Municipal Complex (formerly the C3 building) and the opening of Fire Station 4 accounts for the increase in contracts and leases, which relate to landscaping and other maintenance costs. 56 Facilities Maintenance Internal Service Fund 01/02 02/03 By Function Copier Replacement Copier Maint. Painting, Int. Painting, Ext. Roof Replacement HVAC Replacement Pest Extermination Carpet Replacement Vinyl Replacement Landscape Maintenance Janitorial Svcs. HVAC Maintenance Elevator Maintenance Emergency Gen. Maint. Racquetball Court Ceiling Tiles Gym and Racquetball Floor Maintenance Table and Chair Replacement Overhead Door Maintenance Halon/Fire Alarm Maintenance Tennis Court Resurfacing Dry Deck Treadmill Replacement Stairclimber Replacement Recumbent Bike Replacement Security System Maintenance Waterproofing Rec Ctr. Gym Gutter Repair/Municipal Bldg Upgrade Security Sys Access Software Sub -Total Non Allocated Contingency Contract -Animal Services Total Costs by Function 28,100 29.400 29.000 29.000 3,003 9,737 1,500 7,500 0 0 0 15,000 2,720 2,720 5,300 3,000 5,000 6,700 118.010 118,010 157,435 157,435 42,130 42,730 2.600 2.600 8,750 8,750 200 200 0 0 6,500 0 1,500 ZODD 1,070 1,070 12000 0 0 0 5,000 0 0 2400 0 0 1,200 1,200 13,000 0 16,000 0 7 nna 0 Airport Terminal City Holl City Office Building Community Center COU Country Club Median Fre Station #1 Fre Station #2 Fre Station #3 Fire Station #4 Katy Lake Training Facility Library Madellia Hilliard Municipal Building Police Dept Annex Park & Ride Facility Police Station Recreation Center Development Services Facilities Industrial Building Scenic Drive Median Williams Drive Median Williams Drive & 1-35 Medians University Drive & 1-35 Medians 6th & Main Parking Lot Landscape Maint. Georgetown Viloge Landscape Maint. Tennis Center Industrial Avenue Lot Municipal Complex Sub -Total Non Allocated Contingency Contract -Animal Services Total Costs by Facilities 03/04. W05 29,400 1,100 29,000 29,000 13,500 17,000 1,000 0 10,000 0 0 35,000 2,720 2,720 3,100 0 0 0 118,010 118,010 157,435 157,435 42,730 53,530 2,600 2.600 8,750 8,750 200 200 4,100 0 0 0 2,000 2,000 1,070 1,070 12000 0 0 0 0 0 0 0 2400 0 1,200 1,200 0 0 0 0 22.500 22.500 7,500 5,700 5,700 0 490,218 467,652 448,715 460 460 10,460 11,520 26,520 13,520 17,745 27,545 21,245 12,660 6,160 6,160 24,204 39,504 22,704 546 546 546 10,010 10,010 19,810 1,660 1,660 2.660 17,693 17,693 17,693 10,530 11,630 11,630 1Q798 9,098 12198 26,629 34,629 26,629 2.361 5,061 2,361 56,663 33,797 29,560 17,135 7,335 7,335 3,276 3,276 3,276 27,449 37,249 27,449 75,232 49,332 71,232 21,152 21,152 30,952 2,730 2730 2730 4,368 4,368 4,368 1,638 1,638 1,638 1,092 1,092 1,092 1,092 1,092 1,092 2730 2,730 2730 46,000 46,000 46,000 45,404 29,904 36,904 756 756 756 22,500 22500 5,700 5,700 490,218 467,652 57 0 429,615 7,500 0 437,115 1,560 11,520 17,745 6,160 25,204 546 12,510 1,660 22,693 22,430 9,098 26,629 2361 64,560 10,335 3,276 31,449 46,932 21,152 2,730 4,368 1,638 1,092 1,092 2.730 46,000 24,904 756 05/06 37,200 29,000 0 0 0 45,000 2,720 5,000 0 118,010 157,435 53,530 2,600 8,750 200 0 0 2,000 1,070 0 0 0 0 0 1,200 0 0 0 463,715 7,500 0 471,215 460 26,320 17,745 6,160 22,704 546 10,010 1,660 17,693 22,430 9,098 81,429 2361 38,360 7,335 3,276 27,449 46,932 29,952 2730 4,368 1,638 1,092 1,092 2730 46,000 24.904 756 7,500 7,500 7,500 448,715 437,115 471,215 Finance and Administration Vehicle Service Center DEPARTMENT DESCRIPTION This department performs routine maintenance and mechanical repairs on all City equipment and vehicles to ensure safe and efficient operations and to prevent and minimize future repair needs. All vehicles needing repairs are brought to the Vehicle Service Center for inspection and either repaired in-house or referred to outside shops for specialized service. The supervisor serves as the division's representative to the City safety committee. The department also manages the Fleet Internal Service Fund, writes specifications for new vehicle and equipment purchases, and performs new product research. The department reports to the Support Services Director. MAJOR DEPARTMENT GOALS VEHICLES AND EQUIPMENT • Ensure a safe and efficient fleet for City operations. • Preserve mechanical, electrical and hydraulic integrity of the City's fleet thus extending the useful life of City assets. • Decrease vehicle down time through efficient, cost-effective operations. • Maintain the integrity of the city's fleet through effective management of the Fleet Internal Service Fund. • Foster a "customer -oriented' approach toward internal and external City departments. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Installed equipment in 11 new vehicles and outfitted 2 police cars for operational use. • Replaced both fuel dispensers, increasing accuracy and efficiency at the City fueling station. • Replaced the pressure washer for use in maintaining vehicle appearance. • Upgraded the tire changer, increasing safety within the department. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Replace and/or equip 21 new vehicles, including 7 police vehicles. • Cost-effectively extend the life of the fleet, while maintaining the quality of the vehicle through innovative methods. • Continue to increase professionalism by encouraging all mechanics to obtain Automotive Service Excellence (ASE) certifications. • Continue monitoring safety issues within the department, ensuring a safe and efficient workplace. 99/00 00/01 00/01 01/02 02/03 VEHICLE SERVICE CENTER ACTUAL BUDGET ACTUAL ADOPTED PROJECTED Vehicle Services Supervisor 1 1 1 1 1 Lead Mechanic 1 1 1 1 1 Mechanic 2 2 2 2 2 Mechanic's Helper .5 .5 .5 .5 .5 Total Fr/P 4/.5 4/.5 4/.5 4/.5 1 4/.5 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. # of City -owned vehicles and PROJECTED 01/02 ESTIMATED ACTUAL BUDGET equipment 243 239 258 241 241 2. Mechanic to vehicle ratio 1-81 1-80 1-86 1-80 1-80 3. Mechanic to Maintenance Repair 387,770 461,021 461,021 487,144 439,666 Units (MRU) 1-156 1-164 1-160 1 —164 1-164 4. # of work orders per year 2,698 2,459 3,498 3,338 3,404 5. Gallons of fuel used per year 5 yrs 6 yrs 7 yrs 7 yrs 8 yrs Unleaded gasoline 95,759 90,408 107,126 89,096 90,877 Diesel fuel 32,084 37,820 41,511 37,964 38,723 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. # of ASE certifications held by PROJECTED 01/02 ESTIMATED ACTUAL BUDGET mechanics 30 30 32 32 34 2. % of repairs sent out for service WA 15% 15% 15% 10% 3. Average age of City fleet: 387,770 461,021 461,021 487,144 439,666 ► Police 4 yrs 4 yrs 4 yrs 4 yrs 4 yrs ► Public Works & other dept. 6 yrs 7 yrs 7 yrs 7 yrs 7 yrs ► Fire Trucks 5 yrs 6 yrs 7 yrs 7 yrs 8 yrs ► Fire Prevention 7 yrs 6 yrs 6 yrs 6 yrs 7 yrs ► Other Equipment 6 yrs 6 yrs 6 yrs 6 yrs 7 yrs 4. Customer satisfaction rating N/A N/A N/A N/A 75% DEPARTMENTAL BUDGET: FLEET MANAGEMENT FUND MAJOR BUDGET CHANGESIISSUES: Operational costs increase in 2002 for a one-time major overhaul to the City's street sweeper. 59 00/01 02/03 99/00 00/01 PROJECTED 01/02 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 179,190 203,197 203,197 Personnel 199,271 199,271 208,580 257,824 257,824 Operations 287,873 240,395 387,770 461,021 461,021 487,144 439,666 MAJOR BUDGET CHANGESIISSUES: Operational costs increase in 2002 for a one-time major overhaul to the City's street sweeper. 59 Finance and Administration Vehicle Replacement & Insurance The purchases of vehicle replacements, vehicle specific equipment and 800 MHZ communication equipment for all City departments are accounted for in this department. All major equipment and vehicles used in providing services to citizens of Georgetown, are purchased from the Fleet Management Fund. Each vehicle and piece of equipment are assigned an annual lease value, which the leasing department pays into the Internal Service Fund. The lease payments made by the departments enable the Internal Service Fund to schedule equipment and vehicle replacements. CAPITAL REPLACEMENT & INSURANCE BUDGET: FLEET MANAGEMENT FUND MAJOR BUDGET CHANGES/ISSUES: The capital outlay budget varies from year to year, depending upon the scheduled replacement of equipment and vehicles. 60 00/01 02/03 99/00 00/01 PROJECTED 01/02 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 67,225 81,830 81,830 Insurance 81,830 81,830 53,409 12,000 12,000 Contracts & Leases 66,952 68,603 525,368 564,331 538,067 Capital Outlay 669,403 523,600 646,002 658,161 631,897 818,185 674,033 MAJOR BUDGET CHANGES/ISSUES: The capital outlay budget varies from year to year, depending upon the scheduled replacement of equipment and vehicles. 60 Fleet Management Internal Service Fund 61 01102 02103 03/04 04105 05106 Capital Replacement Georgetown Utility Systems Replacement Cost Number of Units 391,550 12 161,288 7 306,045 12 223,500 4 74,500 4 Community Services Replacement Cost Number of Units 0 0 0 0 0 0 0 0 0 0 Planning & Development Replacement Cost Number of Units 0 0 0 0 21,000 1 0 0 37,000 2 Finance & Administration Replacement Cost Number of Units 14,500 1 34,000 4 14,500 1 3,700 1 0 0 Fire Services Replacement Cost Number of Units 0 0 17,500 1 70,000 3 280,000 1 390,000 1 Management Resources Replacement Cost Number of Units 10,000 1 49,000 2 35,000 2 35,000 2 25,000 1 Information Resources Replacement Cost Number of Units 0 0 0 0 17,500 1 0 0 0 0 Parks & Recreation Replacement Cost Number of Units 15,000 1 78,600 5 50,000 3 0 0 17,500 1 Police Services Replacement Cost Number of Units 141,188 7 92,000 4 115,000 5 46,000 2 207,000 9 W & WW Treatment Facilities Replacement Cost Number of Units 30,000 1 46,832 2 0 0 28,000 1 35,000 2 Equipment (City-wide) 67,165 44,380 42,950 33,360 97,245 Total Fleet ISF Capital Costs 669,403 523,600 671,995 649,560 883,245 Total Replacements/Purchases 23 25 28 11 20 61 Finance and Administration Municipal Court DEPARTMENT DESCRIPTION The Municipal Court handles the judicial processing of Class C misdemeanors that originate from traffic citations, citizen complaints, code violations, and misdemeanor arrest, occurring within the territorial NUMBER OF TICKETS/REVENUE limits of the City of Georgetown. The Municipal Court processing is pre- determined by the Texas Code of Criminal Procedure and the Code of 700.OW Judicial Conduct. In addition to the judicial processing, the Court W0,0W prepares dockets, schedules trials, processes juries, records and ' �°°'°°° °'°° collects fine payments, and issues warrants for Violation of Promise to m T Appear and Failure to Appear. Municipal Court also processes code violations as part of the city-wide code enforcement effort. p 0 The Municipal Judge holds monthly arraignment, juvenile and trial The "mr dockets. The department reports to the Municipal Court Clerk. MAJOR DEPARTMENT GOALS • Foster a "customer service" philosophy with court defendants, treating all with professional courtesy and respect. • Increase Court efficiency through streamlined procedures and automation. • Manage Court functions through a team approach with all related divisions in the City. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Participated in a multi -jurisdictional warrant round up resulting in increased revenues from back -logged, outstanding warrants. • Upgraded court software to enhance Court efficiency and operations. • Processed additional caseload due to the Step Program. • Increased part time clerk position to full time to accommodate increasing workload. • Implemented link between police and court operations for ticket processing to reduce duplicated workload. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Develop a Municipal Court website to enhance customer service through communication of court processes thus reducing staff workload. • Increase number of court sessions to reduce case scheduling time by thirty days. • Increase jurisdictions that participate in warrant round ups. • Implement internet payment option for court fines to enhance customer service. 62 99/00 00/01 00/01 01/02 02/03 MUNICIPAL COURT ACTUAL BUDGET ACTUAL ADOPTED PROJECTED Municipal Court Clerk 1 1 1 1 1 1 Deputy Court Clerk 1.5 1.5 1 1 1 Court Cashier Total(FT/PT) 0 2.5 0 2/.5 1 3 1 3 3 62 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. # of cases filed 4,742 5,854 5,510 6,878 11,000 2. # of courtesy letters 3,784 5,491 5,725 5,080 6,604 3. # of warrants issued 984 1,014 1,055 748 1,000 4. Municipal Court fine revenue: N/A N/A N/A N/A 500 hits Retained by City $245,125 $336,517 $305,000 $372,700 $630,833 Remitted to State $108,842 $132,796 $173,000 $167,280 $201,850 DEPARTMENTAL BUDGET: GENERAL FUND ACTUAL ACTUAL BUDGETED PROJECTED PROPOSED PERFORMANCE MEASURES FY 98/99 FY 99/00 FY 00/01 FY 00/01 FY 01/02 1. Arraignment docket scheduling N/A 90 days 90 days 90 days 60 days 2. Processing of ticket entry N/A 6 days 6 days 6 days 5 days 3. Customer use of website N/A N/A N/A N/A 500 hits 4. Collections per Court Clerk N/A N/A N/A $124,200 $210,200 DEPARTMENTAL BUDGET: GENERAL FUND MAJOR BUDGET CHANGES/ISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE Personnel 158,814 158,814 Operations 37,171 37,171 195,985 195,985 Personnel costs increase in 2002 due to the upgrade of a part-time position to full-time, approved by Council in June 2001. A Warrant Officer will be added in Police Services to assist in the warrant process and to assist in managing the City's outstanding warrants. Police Services will also add a traffic management and enforcement program in 2001/02 which will also increase the workload within the department. 63 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 122,077 133,103 132,605 33,953 37,323 37,323 156,030 170,426 169,928 MAJOR BUDGET CHANGES/ISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE Personnel 158,814 158,814 Operations 37,171 37,171 195,985 195,985 Personnel costs increase in 2002 due to the upgrade of a part-time position to full-time, approved by Council in June 2001. A Warrant Officer will be added in Police Services to assist in the warrant process and to assist in managing the City's outstanding warrants. Police Services will also add a traffic management and enforcement program in 2001/02 which will also increase the workload within the department. 63 Finance and Administration Purchasing and Properties DEPARTMENT DESCRIPTION The Purchasing & Properties Department procures all supplies, equipment, and services for all departments within the City organization. Procurement activities include establishing annual contract and blanket purchase orders to reduce cost; preparing bid specification and tabulations; conducting bid proceedings; expediting materials; and preparing recommendations to the City Council for purchases over $15,000. The department regularly meets with using departments to review purchasing procedures and solicit ideas for improved efficiency. This department coordinates the purchases and installations for the 800 MHZ radio communications system and provides a representative that serves on the County -wide Interagency Communications Board. Purchasing also oversees all communication systems currently in use by the City, including pagers, telephones and cellular telephones. Purchasing & Properties also oversees the operation of the City's central receiving/distribution warehouses. MAJOR DEPARTMENT GOALS Develop and maintain a level of performance considered above average by our customers while maintaining a high degree of efficiency and economy. Provide the City of Georgetown user departments with needed materials and services by utilizing best value purchases in a timely manner. Develop and maintain a positive and productive working relationship with all user departments. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Converted to Invision Software, enabling implementation of "paperless" purchasing process. • Purchased major replacement equipment, including copiers and fleet equipment. • Prepared Request for Proposal for outsourcing the City's Legal Services. • Conducted a physical inventory of Fixed Assets in preparation for upcoming GASB 34 implementation. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Educate City personnel in procurement procedures and the law by conducting departmental training sessions. • Continue to improve Warehouse security and accuracy to reduce inventory discrepancies. • Explore and evaluate E-commerce (internet auction of surplus equipment) usage for City purchases. • Finalize physical inventory by updating all Fixed Asset records. • Complete implementation of signature on-line procedures needed for "paperless" purchasing process. PURCHASING & PROPERTIES 99/00 ACTUAL 00/01 BUDGET 00/01 ACTUAL 01/02 ADOPTED 02/03 PROJECTED Support Services Director 1 1 1 1 1 1 Purchasing Agent 1 1 1 1 1 Purchasing Buyer 1 1 1 1 1 Purchasing Specialist 1 1 1 1 1 Warehouse Supervisor 1 1 1 1 1 Electric Warehouse Clerk 1 1 1 1 6 Total 6 6 6 6 64 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Purchase orders entered 8,914 8,089 8,700 9,600 9,600 2. Inventory items disbursed by N/A N/A N/A 55 days 55 days requisition 13,090 12,615 14,000 14,200 14,500 3. Inventory deliveries received 1,511 2,055 1,750 2,400 2,500 4. Formal bids processed 1 35 1 40 45 45 45 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Purchase order process time N/A N/A N/A 7 days 7 days 2. Formal bid process N/A N/A N/A 55 days 55 days 3. Inventory cost of goods sold N/A N/A N/A $1,040,000 $1,050,000 4. Gross revenue from Impound/ Surplus Auction $29,000 $37,000 $20,000 $35,000 $30,000 DEPARTMENTAL BUDGET: JOINT SERVICES FUND MAJOR BUDGET CHANGESIISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE 259,744 259,744 110,689 110,689 370,433 370,433 Operational costs increase in 2001/02 due to increased maintenance costs on the City's Municipal Office Building which is budgeted in the Purchasing department. 65 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 224,319 250,005 250,002 Personnel 94,379 106,070 105,405 Operations 318,698 356,075 355,407 MAJOR BUDGET CHANGESIISSUES: 02/03 01/02 ESTIMATED ADOPTED BASE 259,744 259,744 110,689 110,689 370,433 370,433 Operational costs increase in 2001/02 due to increased maintenance costs on the City's Municipal Office Building which is budgeted in the Purchasing department. 65 Finance and Administration Utility Office DEPARTMENT DESCRIPTION The Utility Office Team, consisting of both office and field personnel, bills and collects for all City utility services, as well as handling utility service requests; bad debt and non-payment issues; customer assistance with conservation and utility programs; payment options and arrangements; maintenance of City utility account records; and billing inquiries. The Utility Office director also oversees the City's sanitation services and manages the sanitation contract. MAJOR DEPARTMENT GOALS 15.000 13.= Mm 9.000 ].000 ANNUAL UTILITY CUSTOMER GROWTH 9N90 9191 9Y9fi 96!96 96/97 97M 98'99 99'00 00'01' f EOacak - WJ - Wu1eM - SYugm • Ensure the efficient delivery of timely and accurate billing and payment information to our customers. • Develop and maintain quality utility programs and innovative services that are administered in a friendly, helpful manner. • Respond to customer requests and issues quickly and fairly, with the intention of satisfying each customer. • Increase the public awareness of utility issues and topics through proactive communication with citizens. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Redesigned the utility bill to an 8 '/2 x 11 format, providing an informative and detailed utility bill to City customers. • Outsourced the bill print portion of the utility billing process, saving the Utility Office 5 staff hours per week in printing, sorting and mailing. • Worked with Georgetown Utility Systems (GUS) to bring the Automated Meter Reading (AMR) program in- house. • Worked with GUS and a private consultant to revise water, sewer, and electric rates that will reflect new marketing strategy and utilize Automated Meter Reading System. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Implement a new, windows based Customer Information System (CIS) that will allow the Utility Office to run more efficiently and improve customer service. • Work with GUS to develop an Irrigation Utility, to be billed through the utility bill using the new CIS. • Work with GUS and Inspection Services to develop a Backflow Prevention Program, to be billed through the utility bill using the new CIS. • Improve public awareness of water conservation and conservation issues .by expanding the summer water conservation advertising and education program. UTILITY OFFICE 99/00 ACTUAL 00/01 BUDGET 00/01 ACTUAL 01/02 ADOPTED 02/03 PROJECTED Utility Office Director 1 1 1 1 1 Utility Billing Supervisor 1 1 1 1 1 Field Customer Service Rep 2 2 2 2 2 Customer Service Supervisor 1 1 1 1 1 Customer Service Rep 1 2 2 2 3 3 Customer Service Rep -Telephone 1 1 1 1 1 Utilities Accounts Specialist -Posting 1 1 1 1 1 Total 9 9 9 9 9 66 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Work orders processed 15,868 15,666 17,400 15,800 16,500 2. Payments processed 168,192 174,793 178,135 195,233 204,000 3. Customers paying byACH Draft 1,128 1,189 1,255 1,255 1,320 4. Families helped by the Good 27.4% 28.5% 27.0% 27.0% 20.0% Neighbor Fund (GNF) 207 199 235 235 250 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Utility payment collection rate 99.9948% 99.9956% 99.9952% 99.9955% 99.9955% 2. Avg. monthly customer service 204,274 202,674 1,216 1,216 cost per account $3.05 $2.94 $2.69 $2.69 $2.60 3. % of walk-in customers 27.4% 28.5% 27.0% 27.0% 20.0% 4. % percentage of customers contributing to the GNF 8.93% 8.44% 8.88% 8.88% 8.50% DEPARTMENTAL BUDGET: JOINT SERVICES FUND 480,387 563,731 548,628 MAJOR BUDGET CHANGES/ISSUES: 01/02 ADOPTED Personnel 358,168 Operations 256,948 Capital 0 Subtotal - Department 615,116 Bad Debt 39,100 02/03 ESTIMATED BASE 346,419 256,948 0 603,367 39,100 654,216 642,467 The outsourcing of the utility bills to upgrade to statement billing and the increase in credit card merchant fees due to volume, account for the operations costs increases. Also included is a one-time cost for temporary services to cover staffing shortages in the Utility Office, plus a planned computer system upgrade. 67 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 252,275 319,141 305,638 202,914 204,274 202,674 1,216 1,216 455,189 524,631 509,528 25,198 39,100 39,100 480,387 563,731 548,628 MAJOR BUDGET CHANGES/ISSUES: 01/02 ADOPTED Personnel 358,168 Operations 256,948 Capital 0 Subtotal - Department 615,116 Bad Debt 39,100 02/03 ESTIMATED BASE 346,419 256,948 0 603,367 39,100 654,216 642,467 The outsourcing of the utility bills to upgrade to statement billing and the increase in credit card merchant fees due to volume, account for the operations costs increases. Also included is a one-time cost for temporary services to cover staffing shortages in the Utility Office, plus a planned computer system upgrade. 67 Finance and Administration Utility Office - Sanitation DEPARTMENT DESCRIPTION The City contracts with Texas Disposal Systems (TDS) to provide trash removal services to residential and commercial customers. The Contractor provides all curbside garbage and recycling pickup for City customers, and operational management of the public collection station. Additionally, this department funds neighborhood clean-up events, and the City's pro -rata share of the Household Hazardous Waste Clean-up Day for Williamson County. Also included in this department are allocated costs for administrative and support services. Oversight responsibilities and monitoring of these services are conducted by the Utility Office Director. MAJOR DEPARTMENT GOALS SANITATION CUSTOMERS gam 99/00 00101 01m, Protect the environment and contribute to community cleanliness and appearance. Deliver consistent, reliable, convenient and safe services to the Georgetown Community. Protect public health by providing for regular removal of trash and rubbish. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2000/2001 • Developed and implemented plan to combine Collection Station and Sanitation operations to increase operational efficiency. • Worked with Williamson County and other cities to determine options for collection and disposal of household hazardous waste materials. • Sponsored with Code Enforcement, three neighborhood clean-up projects to promote community health and cleanliness. • Worked with Code Enforcement staff to educate citizens about options for removing bulky waste and brush from areas identified as most critical and in need of extra services. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2001/2002 • Develop a plan for weather related community clean-up needs. • Conduct five neighborhood clean-up events in targeted areas of the community. • Implement plan for hazardous household waste collection. • Continue to provide targeted community education on sanitation requirements in conjunction with Code Enforcement staff. 68 99/00 00/01 00/01 01/02 02/03 SANITATION ACTUAL BUDGET ACTUAL ADOPTED PROJECTED Sanitation Officer 1 1 1 1 1 Total 1 1 68 WORKLOAD MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Avg. # of homes served 9,975 10,350 10,975 11,200 12,000 2. Total pounds of solid waste 62,813 46,298 100,249 97,081 117,431 collected 20,084,288 31,600,000 33,500,000 34,000,000 36,000,000 3. Household Hazardous Waste Day .11% .05% .05% .02% .02% customers 490 840 850 900 900 4. Cubic yards of waste collected at 1 .08% .10% .08% .05% .05% Collection Station 5,200 4,000 4,000 4,200 4,500 5. Avg. # of commercial accounts N/A N/A 640 645 650 PERFORMANCE MEASURES ACTUAL FY 98/99 ACTUAL FY 99/00 BUDGETED FY 00/01 PROJECTED FY 00/01 PROPOSED FY 01/02 1. Recycling participation rate 43% 42%, 45% 40% 42% 2. % of residential customer 62,813 46,298 100,249 97,081 117,431 complaints compared to service 47,500 47,900 66,817 66,865 68,631 opportunities .11% .05% .05% .02% .02% 3. % of commercial complaints as compared to service opportunities 1 .08% .10% .08% .05% .05% DEPARTMENTAL BUDGET: SANITATION FUND 1,979,998 2,438,879 2,230,985 MAJOR BUDGET CHANGES: Personnel Operations Franchise Fees General Fund Allocations Joint Svs Allocations Contracted Services 02/03 01/02 ESTIMATED ADOPTED BASE 38,246 38,246 00/01 99/00 00/01 PROJECTED ACTUAL BUDGET ACTUAL 124,875 1,957,502 2,047,008 59,248 62,813 46,298 100,249 97,081 117,431 42,461 47,500 47,900 66,817 66,865 68,631 114,335 108,738 109,107 1,596,888 2,055,882 1,841,618 1,979,998 2,438,879 2,230,985 MAJOR BUDGET CHANGES: Personnel Operations Franchise Fees General Fund Allocations Joint Svs Allocations Contracted Services 02/03 01/02 ESTIMATED ADOPTED BASE 38,246 38,246 188,169 104,169 50,900 53,200 32,847 32,847 124,875 124,875 1,957,502 2,047,008 2,392,539 2,400,345 During FY'01, operation of the Public Collection Station was contracted to TDS. Money saved was used to expand neighborhood clean-ups, especially addressing areas of concern for code enforcement. Other operating expenses increased in 2001/02 due to an abatement management contract. 69 �60 GEORG� �O --cy This page intentionally left blank. 70