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HomeMy WebLinkAboutPublic Safety Volunteer Program CoordinatorPage 1 of 2 City of Georgetown JOB DESCRIPTION Job Title: Public Safety Volunteer Program Coordinator Effective Date: 4/1/15 FLSA Category: Non-Exempt Revision Date: SUMMARY: The Public Safety Volunteer Program Director manages volunteer program strategy, policies and procedures, and recruitment and staffing requirements for all areas of Public Safety (Police/Fire) where volunteers are currently used or new positions are created for volunteers throughout the department. Acting as the Director of Volunteer Services, may recruit and manage volunteer staff to assist in handling various duties in support of volunteer program administration. Ensures compliance with all GPD/GFD and City of Georgetown policies regarding safety and local obligations regarding the use of volunteers. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:  Establishing program strategies and goals, operating procedures, and preparation of volunteer job descriptions  On-going contact with supervisory staff to determine volunteer needs and requirements  Acting as a liaison between public safety and all volunteers and groups or units  Development, monitoring, and public presentations of an on-going volunteer recruitment plan (working with City PR staff, and community organizations)  Selection, screening, and certification of volunteers for placement  Scheduling interviews and preparing mandatory training schedules, as required  Providing ID badges, building access, and special group uniforms  Ensuring orientation for all volunteers  Quarterly monitoring of all volunteer jobs with supervisors, groups, or units  Tracking volunteer hours and preparing group statistics consolidation report (monthly or quarterly) for GPD Command Staff  Risk Management - Initiating and documenting disciplinary actions and incident reports through the departments Chain of Command  Financial management and budgeting  Developing incentive and recognition plans and events for all volunteers  Partner with volunteer groups and personnel in support of major events or fundraising activities  Preparing and reporting annual program evaluation for Command Staff  Manages volunteer efforts in support of emergency management situations MINIMUM QUALIFICATIONS: Bachelor’s degree and five years of volunteer staff management experience; one to two years experience working with public safety personnel and public safety environment, or equivalent. OR equivalent combination of experience and education to substitute for the minimum qualifications. Knowledge of:  Policy and procedure development as it applies to volunteer organizations  Strategic development of short-term goal and long-range program planning as it applies to organizational strategic direction  Volunteerism and volunteer management practices Page 2 of 2 . Skill in:  Establishing and maintaining effective working relationships with City employees  Public speaking and facilitation  Use of computers and other office equipment; quick learning and use of special software adapted for organization communication  Personnel and relationship management, and cultural sensitivity  Good listening and communication skills (written and oral)  Leadership experience in cause/issue resolution, cultural sensitivity  Budgeting, marketing, and fundraising  Working with non-profit organizations LICENSES AND CERTIFICATION REQUIREMENTS None. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Office environment consisting mostly of desk/office work. May require some walking, lifting and carrying. EQUIPMENT, MACHINES, TOOLS, AND WORK AIDS: Computer, printers, copiers, other miscellaneous office equipment.