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HomeMy WebLinkAboutAssistant to the City ManagerPage 1 of 2 City of Georgetown JOB DESCRIPTION Job Title: Assistant to the City Manager Effective Date: 12/7/2015 FLSA Category: Exempt SUMMARY: Performs a variety of challenging, responsible, sensitive, and confidential project management and administrative support tasks for the City Manager’s Office in a highly sensitive and rapidly changing environment. This position requires a high degree of independent judgment and a thorough knowledge of City functions, policies, and procedures. Must operate in an environment characterized by involvement in broad city-wide issues and interaction with citizens, top executives, and elected offices on complex and sensitive matters. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:  Provide professional level support to the City Manager’s Office and performs skilled administrative and operational duties: prepares and delivers presentations, conducts research, program development, grant writing resolves citizen complaints, conducts feasibility studies, and special event organization.  Facilitate information flow and follow-up between the City Manager’s Office, Department Directors, City Council and other community organizations.  Represent the City Manager’s Office at various civic, community, and neighborhood groups; prepare and make presentations, organizations internal committee meetings and prepare materials for meetings.  Provide project management duties for the City Manager or City Council, including project planning, research, data collection, and report preparation;  Provide and maintain City Manager and citizen/constituent relationships and intergovernmental relationships by responding to requests for information, citizen concerns, or employee issues; manages issues that require sensitivity and the use of sound independent judgment.  Coordinates resolution of council member inquiries; maintains status log of requests and assigned projects  Coordinate meetings and/or discussions to address customer service or complaint resolutions and ensures the resolutions to issues are implemented.  Provide leadership and management of Intern programs.  Prepare and monitor budget preparation for the City Manager’s Office; compile data, evaluates and maintains budget items and accounts; research budget questions and issues.  Provide backup administrative support to the City Manager’s office as needed.  Maintain current knowledge of City administrative procedures.  Perform other duties as assigned. MINIMUM QUALIFICATIONS: Education, training and Experience Guidelines Master’s Degree in Public Administration with two (2) years of full-time work experience in an administrative, executive support or project management position. Any combination of experience or education may substitute for the minimum qualifications. Page 2 of 2 Knowledge of:  City operations, goals and plans  Good customer service practices and principles.  Policies and procedures pertaining to municipal government.  The principles and practices of modern public administration  Council/Manager form of government.  Office practices and procedures. Skill in:  Handling multiple tasks simultaneously.  Managing projects; meeting deadlines.  Ensuring outstanding customer service  Communicating effectively, both orally and in writing.  Using a computer and utilizing Microsoft Office applications, including advance word processing/desktop publishing, Excel and Power Point skills.  Establishing and maintaining effective working relationships with city employees and the public.  Reading, analyzing and interpreting procedure manuals, reports, memos, correspondence and other documents.  Writing accurate and coherent minutes, letters, and memos.  Data analysis and problem solving  Defining problems, collecting data, establishing facts, and drawing valid conclusions.  Responding effectively both orally and in writing to inquiries or complaints.  Effectively articulating information to management.  Using independent judgment in achieving assigned objectives.  Accurately recording and maintaining records; LICENSES AND CERTIFICATION REQUIREMENTS Class C Texas Drivers license PHYSICAL DEMANDS AND WORKING ENVIRONMENT Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, vision, hearing, talking