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HomeMy WebLinkAboutAnimal Control OfficerPage 1 of 2 City of Georgetown JOB DESCRIPTION Job Title: Animal Control Officer Effective Date: 10/01/2012 FLSA Category: Non-Exempt Revision Date: 07/08/2014 SUMMARY: Under general supervision, performs tasks related to rabies control, impoundment, education and prevention services. Enforces City Code relating to Animals and resolves animal nuisances while educating the community on animal issues. Incumbents in this classification are required to be on-call on a rotating schedule. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:  Patrols the city to identify and eliminate animal nuisances.  Responds to and resolves customer complaints in the following areas: animal nuisance, city code violations, animal welfare, rabies control and dangerous animals.  Impounds and transports stray and other animals, including those who are sick, injured or potentially dangerous.  Investigate animal bites and potential rabies exposures  Cleans, disinfects, and maintains animal holding areas to ensure disease management protocol.  Performs general customer service at the Animal Shelter including, but not limited to, counseling pet’s owners and prospective adopters, intake of animals and selling licenses.  Responds to observed or reported emergency situations and ordinance violations as well as after-hours emergency calls at the request of citizens and the Georgetown Police Department  Writes reports and records data on appropriate log/forms; maintains up-to-date records and files.  Issues citations/verbal warnings/public relations.  Performs other duties as assigned. MINIMUM QUALIFICATIONS: Education, training and Experience Guidelines High School diploma or equivalent. One year of full-timework experience working directly with animals in a shelter, veterinarian or animal control capacity, plus one year of customer service work experience. OR Any equivalent combination of experience, training and/or education that provides the required knowledge, skills and abilities. Knowledge of:  Laws and regulations governing the licensing, quarantine, and impounding of animals.  Zoonotic diseases communicable from pets to humans.  Disease management and safety protocols.  Animal behavior.  Euthanasia procedures.  Calculating animal medication dosages based on weight.  City and department policies, procedures and protocols. Skill in:  Quickly recognizing and analyzing unusual behavior in animals.  Interpreting policies and procedures regarding the handling and care of animals.  Understanding and following oral and written instructions.  Reading and comprehending manuals, journals, office memos, warning labels, road signs, instructions.  Utilizing a tranquilizer gun.  Establishing and maintaining effective working relationships. Page 2 of 2  Communicating effectively, both orally and in writing.  Administering medications to animals, drawing blood and performing other laboratory related work. LICENSES AND CERTIFICATION REQUIREMENTS Valid Class C Texas driver’s license Basic Animal Control Certification or must obtain within six months or one year of employment. Euthanasia Certification or must obtain within six months or one year of employment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Sitting, walking, carrying, lifting, pushing, pulling, reaching, handling, fine dexterity, crouching, kneeling, climbing, vision, hearing, talking, use of foot controls, twisting, running Exposure to extreme temperature when outdoors; constant noise from barking dogs at the shelter, physical risk from wild or fractious animals, occasional threats from hostile customers; exposure to cleaning chemicals; risk of contracting zoonotic disease (including rabies).