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City of Georgetown
JOB DESCRIPTION
Job Title: Water Services Manager
Effective Date: 10/01/2012
FLSA Category: Exempt
Revision Date: 01/17/2014
SUMMARY: Manages the day-to-day operations and maintenance of the City’s water and wastewater systems. Utilizes
personnel, materials, contractors, budget preparation and oversight to conduct operations and maintenance activities in a
safe, regulatory compliant and efficient manner.
ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of
the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties
performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable
accommodations will be made as required. The job description does not constitute an employment agreement and is
subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to,
the following:
Ensures that safe, efficient, and proper operational, maintenance and construction practices are followed in the
operation and maintenance of water and wastewater mains, pumps, motors and facilities
Develops and communicates department policies, operating procedures, reports and operational and
performance metrics to measure department success.
Selects, supervises, and develops staff through review of performance data, conferences, counseling, training
and evaluating of performance.
Designs and implements programs and inspection, investigation and enforcement activities.
Oversees the contracted operations of the water and wastewater treatment facilities.
Develops and implements the department qualification and training plan including annual update of qualification
manuals and scheduling of internal and external training.
Prepares, implements, and monitors annual and midpoint operations budget for department; conducts annual and
midpoint budget evaluations, forecasts staffing, material and contractor service needs.
Develops annual and five year CIP with Systems Engineering Department.
Participates in the design, review, and construction of water and wastewater capital projects to include treatment
facilities.
Determines proper stock levels for parts and tools, approves purchases.
Conducts root cause evaluation for system operations and maintenance problems; develops programs, policies
and procedures to prevent recurrence.
Coordinates work assignments with other departments.
Performs other duties as required.
MINIMUM QUALIFICATIONS:
Education, training and Experience Guidelines
Associate’s degree from an accredit college or university with major course work in science or related filed. Six years of
full-time progressively responsible experience in municipal water and wastewater operations. Three years of the required
experience must have been in a supervisor role. OR High School diploma or equivalent. Eight years of years of full-time
progressively responsible experience in municipal water and wastewater operations. Four years of the required
experience must have been a supervisor role requiring a high level of management and leadership skills. OR Bachelor’s
degree in science or engineering. Five years of full-time experience progressively responsible experience in municipal
water and wastewater operations. Two years of the required experience must have been a supervisor role requiring a high
level of management and leadership skills.
Knowledge of:
Principles, practices, and procedures related to the operations, maintenance and construction of water and
wastewater systems.
Federal and state laws and regulations applicable to water and wastewater systems.
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Advanced laboratory techniques and practices.
Advanced process control procedures for water and wastewater.
Skill in:
Establishing and maintaining effective working relationships.
Understanding detailed oral and written instructions.
Communicating effectively both orally and in writing.
Demonstrating high level of leadership skills and principles that are considered values based.
Reading and comprehending operation and technical manuals, letters, logs, memos, warning labels,
governmental and industry regulations; department policies and procedures, continuing education materials and
review of blue print designs.
Performing financial/budgetary calculations and performing mathematical calculations.
Making judgments from visual, oral, and written information.
Analyzing situations and implementing immediate, effective and reasonable courses of action in accordance with
proper policies and procedures.
LICENSES AND CERTIFICATION REQUIREMENTS
Class “B” Water Distribution and Class “III” Wastewater Collection licenses issued by the Texas Commission on
Environmental Quality. (Candidate must have an Associate or Bachelor’s Degree) OR
Class “A” Water Distribution and Class “III” Wastewater Collection licenses issued by the Texas Commission on
Environmental Quality. (Candidate with a High School diploma or equivalent)
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision,
hearing, talking, use of foot controls.
The Water Services Operations Manager may be directly involved with the following extremes; temperature, physical and
respiratory hazards from chemicals, slips and falls; noise from equipment machinery; body fluids.