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City of Georgetown
JOB DESCRIPTION
Job Title: Systems Administrator Effective Date: 10/01/2012
FLSA Category: Exempt Revision Date: 05/30/2014
SUMMARY: Ensures that the City’s server and database infrastructure is operational and appropriately managed.
Manages the City’s server virtualization infrastructure. Participates in application software installation, implementation
and operational monitoring. Monitors and maintains the City’s disaster recovery strategies. Performs configuration
management and change control processes per defined standards.
ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of
the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties
performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable
accommodations will be made as required. The job description does not constitute an employment agreement and is
subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to,
the following:
Maintains standardized server and database configurations, and executing change controls for those
configurations consistent with IT policy and processes.
Builds, operates and manages virtual servers, both production and non-production instances.
Manages virtualization software (VMWare vSphere) deployment and performance.
Builds, operates and manages database software, including initial setup and configuration, support during
application implementation, go-live and ongoing operational monitoring/tuning.
Manages the server storage platforms, backup processes and schedule.
Manages the City’s IT storage platforms, including performance tuning, capacity management, provisioning, etc.
Manages and monitors data backup processes and provides restore support as needed.
Monitors and/or reviews system activity (up to and including user experience), progress, and performance reports
of databases, to ensure accurate, appropriate, and effective use of data, including database definition, structure,
documentation, long-range requirements, and operational guidelines to continually seek opportunities for
improvement.
Assists in setting standards for hardware and software configuration, and participates in acquisition decisions.
May provide backup support to the Operations Manager and Network Administrator.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS:
Education, training and Experience Guidelines
Bachelor’s Degree in an information technology, management information systems, information science, or closely related
field. Five years of full-time relevant work experience. OR Any equivalent combination of experience, education or
training that provides the required knowledge, skills and abilities.
One year of additional full-time experience may be substituted for 30 semester hours of the required education with a
maximum substitution of 2 years.
Knowledge of:
Project management techniques for systems implementation projects.
Specifics of operating systems, database systems, storage software, etc., used by the City.
Handling information restricted to specific persons and is aware of meaning and consequences of improper
administration or release.
Skill in:
Communicating effectively both orally and in writing.
Establishing and maintaining effective working relationships with peers, clients, citizens, and vendors.
Reading and understand technical manuals, policies and procedures, system documentation.
Writing clear, accurate, timely documentation.
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Writing clear, concise memos in non-technical terminology to brief managers, supervisors.
Performing arithmetic, make calculations of computer or network capacity.
Making simple projections and forecasts
Exercising sound judgment in interpretations and decisions.
Building, operating, managing and monitoring server environments including Windows Server (2003 or 2008) or
Unix (Solaris, AIX or similar)
Managing centralized SAN or NAS storage platforms in conjunction with the server environment, including
storage provisioning
Configuration standards and processes, performance tuning and backup strategies
LICENSES AND CERTIFICATION REQUIREMENTS
Valid Class C Texas Driver’s License
Server: Microsoft's MCSE or MCITP or the ability to obtain within agreed upon time frame.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision,
hearing, talking, use of foot controls.