Loading...
HomeMy WebLinkAboutSystems Analyst, LeadPage 1 of 2 City of Georgetown JOB DESCRIPTION Job Title: Systems Analyst, Lead FLSA Category: Exempt Effective Date: 8/01/2013 Revision Date: 05/30/2014 SUMMARY: Leads advanced technical staff in insuring that mission critical enterprise software systems meet the specific technical requirements of the business processes and functions they are intended to support. Primary responsibility is to lead technical staff in designing, specifying, and supporting enterprise software systems; analyzing, documenting and designing software system integrations. Oversees and directs the technical processes related to major enterprise software implementations, changes, and upgrades. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:  Provides advanced level Systems Analyst work on enterprise software systems.  Serves as the primary technical expert on specific systems.  Leads other technical staff, and system users in the technical design, specification, and support of mission critical software systems.  Collaborates with technical staff and users to analyze business processes and translates them into detailed technical requirements for the design of software systems and their sub-components.  Provides advanced technical support for specific systems.  Provide guidance to other information technology staff on technical issues related to specific systems.  Specifies and documents integrations between different software systems including specific data exchanges, types of software interactions (web services, database connections), database schema design, and the use of software integration tools.  Writes specifications for data inputs and outputs including the design of forms, graphical user interfaces, web pages, and reports.  Designs and carries out technical testing of new software, software upgrades, and other changes/additions to existing software systems.  Evaluates new software products to insure that they meet all necessary technical requirements.  Works with external software vendors, engineers, and technical support personnel.  Provides technical guidance and specifications to software programmers.  Analyzes the technical requirements of software systems that are being considered for purchase and/or upgrade.  Utilizes advanced project management techniques to prepare and implement project plans for individual technology projects.  Performs other duties as assigned. MINIMUM QUALIFICATIONS: Education, Training and Experience Guidelines Bachelor’s Degree in an Information Technology, Management Information Systems, Geographic Information Systems, Computer Science, Business Administration, Accounting or related fields. Five years of full-time relevant job experience. One additional year of full-time experience may be substituted for 30 semester hours of the required educations with a maximum substitution of two years. Page 2 of 2 Knowledge of:  Leadership skills for technology professionals.  Advanced tools and techniques for technology systems analysis.  Computer networks, servers, virtual server and desktop technology, Windows desktops, relational database management systems, and enterprise software applications (web based, cloud based, and server based).  Specific areas of local government technology application that may include emergency service provision; geographic information systems; virtual desktop and server technologies; water, wastewater, and electric utility provision; and customer billing/relationship management.  Techniques and best practices of project management.  Assessing software systems’ ability to meet the needs of large scale, critical business operations.  Specific custom-off-the-shelf (COTS) software implementation methodologies.  Local government business process and functions including budgeting, management structures, political structures, and public service delivery.  Research techniques, IT best practices, and knowledge of contemporary issues in Information Technology. Skill in:  Leading teams of technical staff, system stakeholders, and managers.  Exercising judgment, diligence, and responsibility when addressing mission critical information systems whose failure could result in a substantial financial loss and/or impairment of critical services.  Analyzing business processes prepared by Business Analysts and translating them into clear, detailed technical specifications for technology systems.  Developing advanced and effective technical documentation and designs for software integrations.  Installing, updating, and managing enterprise class software systems at a highly technical level.  Quickly developing in-depth knowledge of the business functions that enterprise software systems support.  Providing outstanding technical support to both technical and non-technical users.  Reading and understanding technical manuals, business documents, policies and procedures, system documentation.  Preparing technical specifications for software systems, networks, and databases.  Working with outside software vendors and technical support staff.  Working with computer programmers and software designers.  Writing clear, accurate, timely documentation.  Writing clear, concise memos in non-technical terminology to brief managers, supervisors.  Performing arithmetic and make projections and forecasts.  Exercising sound judgment in interpretations and decisions on matters significantly affecting operations and cost.  Establishing and maintaining effective working relationships with peers, clients, citizens, vendors . LICENSES AND CERTIFICATION REQUIREMENTS Valid Texas Driver’s License Certifications preferred: None PHYSICAL DEMANDS AND WORKING ENVIRONMENT Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls.