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City of Georgetown
JOB DESCRIPTION
Job Title: Records Coordinator Effective Date: 10/01/2012
FLSA Category: Non-Exempt Revision Date: 07/08/2014
SUMMARY: Administers the records management program for the City and provides records management services to all
City offices in accordance with the Texas Local Government Records Act and City ordinance.
ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of
the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties
performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable
accommodations will be made as required. The job description does not constitute an employment agreement and is
subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to,
the following:
Manages the City’s compliance with the City’s Records Management policies and procedures as well as federal
and state laws regarding records retention, storage and destruction.
Retrieves filed documents in responds to requests for information from the public, other City divisions, and other
governmental or private sector entities.
Reviews Records Management Program effectiveness by setting benchmarks and evaluating program
performance.
Serve as staff liaison for the Records Management Committee; develops strategic plans for records and
information management practices city-wide.
Reviews and approves records control schedules submitted by Records Liaison Officers.
Develops and maintains policies and procedures to ensure proper records management for all City divisions and
departments.
Partners with Information Technology to develop best practices and procedures and programs related to
managing electronic information.
Receives and screens visitors and telephone calls; provides information and handles issues; makes referrals as
appropriate.
Designs, creates, organizes and maintains specialized and other office files; establishes and maintains
confidential, subject and tickler files.
Assists with the retention of records and files; processes automated and hard copy records and files utilizing
record retention laws; establishes archival systems (computerized and physical), helps maintain Division records
and retrieves information as the need arises.
Performs other duties as assigned or required.
MINIMUM QUALIFICATIONS:
Education, Training and Experience Guidelines
Bachelor’s degree from an accredited college or university with major coursework in business and management, records
management, public administration or a related field. Three year of full-time progressively responsible work experience in
an administrative support capacity or records management. OR Certified Records Manager by Institute of Certified
Records Managers (ICRM). Five years of full-time work experience in an administrative support capacity or records
management. OR Any combination of experience, education and/or training that provides the required knowledge, skills
and abilities.
Knowledge of:
Modern public administration and records and information management principles and best practices..
Council/Manager form of government.
Office practices and procedures.
Modern records management techniques, including legal requirements for recording, retention and disclosure.
Archival issues and trends.
Skill in:
Using computer and various software programs.
Defining problems, collecting data, establishing facts, and drawing valid conclusions.
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Responding effectively, both orally and in writing to inquiries or complaints.
Prioritizing multiple duties.
Effectively articulating information to management.
Use of independent judgment to achieve assigned objectives.
Accurately recording and maintaining records.
Establishing and maintaining effective working relationships.
Communicating effectively, verbally and in writing.
Reading, analyzing, and interpreting policy manuals, reports, memos correspondence and other documents.
Managing changing priorities.
Paying close attention to details.
Working with or interacting with diverse populations.
Performing basic mathematical calculation for postage, preparation of requisitions, etc.
LICENSES AND CERTIFICATION REQUIREMENTS
Valid Class C Texas driver’s license
Certified Records Manager (CRM) or must obtain within 12 months of employment.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Sitting, standing, walking, handling, fine dexterity, reaching, vision, hearing, talking, use of foot controls, bending,
crouching, pushing, pulling, lifting, carrying.