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HomeMy WebLinkAboutHuman Resources GeneralistPage 1 of 2 City of Georgetown JOB DESCRIPTION Job Title: Human Resources Generalist Effective Date: 10/01/2012 FLSA Category: Exempt Revision Date: 05/07/2014 SUMMARY: Under general supervision of the Human Resources Director or Assistant Human Resources Director, performs a full range of duties related to the functions of the Human Resources Department as assigned, including training, employee relations, employment, and Civil Service technical and administrative support. Provides professional level assistance to the Human Resources Department by researching, collecting, and analyzing data, developing narrative and statistical report. Provides assistance to the public and City employees with HR related matters with heavy emphasis on achieving solutions and exhibiting excellent customer service. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: • Serves as a resource to employees and managers regarding employment procedures; responds to questions from and advises employees regarding City policies and processes. • Ensures organizational compliance with federal, state, and local employment laws. • Assists employees with personnel issues, promotional opportunities and routine grievance issues. • Conducts new employee orientation. • Communicates with managers, supervisors, employees, governmental entities, consultants, and other Human Resource professionals to obtain information and to resolve issues. • Researches issues, compiles information, and composes special reports to provide information to City departments and HR staff. • Analyzes various Human Resources functions and makes recommendations to improve the effectiveness and efficiency of HR operations. • Maintains familiarity, gives input and assists with all other HR functions. • Composes, prepares and reviews a variety of reports, memorandums, presentations and documents, as assigned. Performs a wide a variety of HR duties, which may include assisting the department in the following areas depending on assignment. • Employment -- Coordinates pre-employment and promotional processes including facilitation of employee recruitment, selection, and on-boarding; oversees development, implementation, upgrades and maintenance of the computerized employment/applicant tracking system; conducts exit interviews with employees. • Training -- Develops and coordinates and/or delivers a wide variety of training programs including, but not limited to leadership development, succession planning, supervisory skills, sexual harassment, diversity, human resources processes, etc. • Employee Relations -- Advises employees, supervisors and managers on application and interpretation of personnel policies, practices and procedures; assists with recommendations for disciplinary actions and other employee relations matters; prepares response to unemployment claims, assist with the development and maintenance of human resources policies. • Performance Management -- Coordinates the performance management process; updates and maintains performance evaluation forms and related documents; inputs, tracks and analyzes merit increase data and develops related correspondence; identifies and recommends process improvements. Page 2 of 2 • Civil Service – Coordinates pre-employment and promotional processes for sworn police and fire personnel; provides administrative support to the Civil Service Director; performs records/information management functions; provides assistance to employees and supervisors on a variety of issues. • Safety, Risk Management and Worker’s Compensation – Coordinates worker’s compensation program, city-wide safety program and property and liability claims and associated risk management issues. MINIMUM QUALIFICATIONS: Education, training and Experience Guidelines Bachelor’s Degree from an accredited college or university with major coursework in Human Resources, Social Science, Psychology or related field. Three years of full-time work experience in Human Resources. Public sector human resource administration preferred or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Knowledge of: • Applicable Federal, state and local rules, regulations, guidelines, policies and procedures related to Human Resources practices, policies, and procedures. • Federal, state and local rules, regulations, guidelines, policies and procedures related to FMLA, ADA, worker’s compensation, and related employment discrimination legislation. • Principles and practices of Human Resources, including performance management system development and administration, job analysis and classification, recruitment and employment processes, and training. • Customer service and public relations practices and methods. • City policies and procedures. Skill in: • Interpreting and applying pertinent, applicable federal, state and local laws, codes and regulations. • Communicating effectively, both orally and in writing. • Resolving complaints and concerns. • Researching and analyzing a variety of information. • Establishing and maintaining effective working relationships both internally and externally. • Operating a computer and various software programs. • Exercising sound professional judgment, decision-making and ethics. • Writing clear, accurate, and timely documentation. • Writing clear and concise memos in non-technical terminology to brief managers, supervisors LICENSES AND CERTIFICATION REQUIREMENTS Valid Class C Texas driver’s license PHYSICAL DEMANDS AND WORKING ENVIRONMENT Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, vision, hearing, talking, use of foot controls.