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HomeMy WebLinkAboutHuman Resources DirectorPage 1 of 3 City of Georgetown JOB DESCRIPTION Job Title: Human Resources Director Effective Date: 10/01/2012 FLSA Category: Exempt Revision Date: 01/29/2014 SUMMARY: The Human Resources Director supervises and directs the City’s human resource function and is responsible for the progressive and collaborative delivery of human resources services to the City’s 500+ employees, including recruitment of values based employees, personnel and fringe benefits administration, Human Resources Information Systems, workforce planning, supervisory and professional development/training, development of intervention and facilitation strategies to address workforce problems, cost containment strategies, and compliance with EEO, ADA, FMLA, HIPPA, Civil Services, and other regulatory requirements. ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following: • Ensures oversight of the recruitment of quality employees through employment processes, including recruitment and tracking applications, performing reference checks, conducting pre-employment interviews, employee sign-ups and orientation sessions, and exit interviews. • Develops and oversees progressive and innovative employee benefits programs including wellness, health, dental, life and LTD insurance, deferred compensation, retirement, Section 125/Flexible benefits, and paid leave. • Maintains a competitive and equitable compensation system, including policies and procedures, job analysis, job description, and classification. Takes initiative to review and makes recommendations on requests for re-classifications and/or salary adjustment; conducts annual salary survey to maintain competitiveness of salaries. • Manages/administers performance appraisal and bonus systems including processing of all related paperwork; providing review and recommendations; maintaining related budgets. • Conduct exit interviews for employees, which also include completing all required paperwork and mailing related information to proper department and/or benefits carriers. • Serves as City Civil Services Director. • Oversees human resources information systems and processes, including personnel files, databases, forms, and other records. • Maintains personnel policies and procedures providing fair and objective interpretation to employees, supervisors, and management and reviews and updates on a regular basis. • Employee relations including counseling and coaching employees and supervisors. • Maintains current knowledge of employment law and regulations including FLA, ADA, COBRA, EEO, Civil Rights Act, and FMLA; and provides recommendation and follow-up as needed. • Oversees and promotes Citywide training as needed and solicits specific training needs by Division and Department. • Assists in the development and coordination of activities that define and promote the city’s values-based culture and City of Excellence. • Develops and maintains departmental budget which includes budget for citywide training, and citywide merit, bonus and reclassification pay. • Conducts internal investigations in a fair and impartial manner as required and as appropriate. • Serves as a supporter of the safety program through frequent conversations with Department Heads and Supervisors. • Performs such other professional, administrative, and technical duties as required or assigned. • Provides quality customer service to city staff, the general public, and all other work contacts. • Supplies all required and informational reports in a timely manner to the City Manager and Division Directors. Page 2 of 3 MINIMUM QUALIFICATIONS: Knowledge of: • Interpersonal and employee relations. • Wage and salary administration. • Recruitment techniques to reach the goal of a diverse workforce. • Job evaluation. • Budgetary planning. • Problem solving. • Municipal government. • Employee relations’ laws and regulations. • Standard personnel management practices. • Benefits administration. • Worker’s compensation issues. • Management and supervision of people. • Team Building • Intergroup dynamics • Organizational Culture Development • Risk Management, Liability and Property Insurance Programs. Skill Sets Required: • The Director will be a professional leader that possesses the highest level of moral and ethical values based on honesty, integrity, trust, objectivity, impartiality, respectfulness, fairness, and responsiveness. They will lead by example while focusing on leadership and management of the organization, including mentoring professional staff. • The Director will possess the ability to envision and achieve desired outcomes through development of clearly defined programs and initiatives through the use of strategic thinking, planning, and process improvement skills. • The Director will effectively collaborate and work in cooperation with all employees. This will be accomplished by being a trusted advocate and liaison for the employees. They will develop a culture that exemplifies Human Resources as a true resource for employees by being visible, approachable, and engaged in the well-being and betterment of all employees and the organization as a whole. • The Director will empower their staff to make decisions and have the ability to promote teamwork across all levels of the organization. They will develop a balanced department based upon outstanding customer service, honesty, and trustworthiness, while protecting the best interests of the City. • The Director will possess extraordinary interpersonal and public communication skills. They will be friendly and approachable and possess outstanding oral and written communication skills with the ability to listen to all sides of an issue utilizing these skills to resolve conflict before issues escalate. They will communicate on a regular basis with the employees, management team, boards/commissions, and elected body. They will be open, timely, and informative in all matters. • The Director will seek out new methods and best practices to improve employee performance. This will include training opportunities, personal development, succession planning, and targeted programs of excellence to maximize every employee’s ability and level of performance. • The Director will be a professional who is innovative and seeks out new methods in terms of compensation, benefits, recruitment, retention, hiring, evaluating, and training. They will take initiative in all human resource activities and programs by improving existing systems and seeking out new ones to make the department one that is a true resource and one that supports the employees. • The Director will have complete command of all human resources laws, rules, and regulations at all levels, including experience and direction over Civil Service and have a well-grounded understanding and knowledge of human resources best practices. • The Director will have strong management, personnel and budgeting skills and demonstrated success in leading and managing a comparably sized Human Resource Department. Page 3 of 3 • The Director will have demonstrated success as a seasoned and strong, strategic leader of positive change in a comparably sized and complex organization, and also demonstrated success in achieving positive change in a structured environment. • The Director will possess a strong commitment to diversity in hiring. • The Director will demonstrate the ability to build partnerships within the City government organization, the community, contractors and consultants who provide outsourced human resource services. Education, Training and Experience Guidelines Bachelor’s Degree in personnel, public administration or a related field plus 8-10 years of experience in public or quasi- public sectors personnel administration or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities. Master’s Degree highly preferred. LICENSES AND CERTIFICATION REQUIREMENTS PHR or SPHR or must obtain within one year of hire. PHYSICAL DEMANDS AND WORKING ENVIRONMENT Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls.