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09-Georgetown Utility Systems
? t 4 S `F z z c% A' • I a •i- r .rr Georgetown Utility Systems consists of Administration, Energy Services (Electric Transmission and Distribution), Systems Engineering, Water Services (Pump Maintenance, Wastewater Collection, Water Distribution, Reuse Irrigation and Wastewater and Water Treatment). This Division constructs, maintains, and operates the City's utility infrastructure. The Division is responsible for maintaining positive working relationships with outside organizations including the Texas Commission on Environmental Quality (TCEQ) and the Texas Department of Transportation (TXDot), The Division also coordinates contracts with the private sector, oversees and coordinates the "Safe Place" children's program, and oversees the City's solid waste contract (Environmental Services). Operational funding for this division comes from the General Fund (Environmental Services), Joint Services Fund (Administration and Systems Engineering), Electric Fund and Water Services Fund. Georgetown Uti/ity Systems Administration Systems Engineering Pag¢140 Page 156 Energy Services Atlmin Water Services Admin Page 142 Pag¢158 Electric Operations Wastewater Page 144 Pag¢760 Technical Services Water Page 148 Pag¢162 T 8. D Services Reuse Irrigation Page 150 Page 764 Environmental 8. Environmental Services Conservation S¢rvic¢s Page 154 Paa¢ 152 Reuse Irrigation 'Support Wastewa[er Ops Envlronmantal Svcs Electric Ops Water Ops Electric ConiracL S<e,asv,aai n.�cmar�9 P..,�nvs=a va..ve$O $3000,000 $6,000,D00 $9,000,000 $12,000.000 $�S.000.ODD ' Includes AtlminlsVa ion antl Systems Englnaenng � Personnel O Operating � Capital Georgetown Utility Systems Uses 8 Expenses (inc/uding Purchased Powa 139 tO/'1'1 10/'11 t'1/t2 PROPOSED BUDGET AMENDED PROJECTED NEW ^/e CFIANGE BUDGET ACTUAL BASE PROGRAMS TOTAL (PROD. ACTUwy E/xtrle Funtl E19oVlo 9.>49.47t 9.442.>49 10,844,1 25 10,844,126 PumM1asad Powar 37.448,]60 35,018.526 39.148.279 39.149.279 AMR 860,155 659,932 9]7,927 977,927 AMI TBInpOlary 661.500 415.314 476,893 476,893 _ T8D Oparatbrw 1,123,222 1,110.908 1,311.058 1.311.069 bfat E/acLfc Fund 9H,H4$>OH 4B, H4 ],42D 62, J69,2B2 52,759,181 flmc tar Fund Wastewater 4,186,587 4,166,202 4,082,390 4.062.390 Walar 12,630,795 12,61 1,197 12,171,865 12,1>t,866 - Rauselrriga[lon 244.071 244,003 258.709 258,709 rota/Water FunO !], Ofi>,463 >J,021,402 >6.492,964 f8,492,98f a.rx Genera/ Fund EnNronmemal Servleas 4,268.405 4.353.868 4.431.608 4,491,606 bfa/Gane2/FunC 4,256,405 4,353.868 4,432609 4,431,808 f.ez 3oacia/ Ravanua Funds Conservation SRF 152,250 218.383 488.360 466,360 h#al Spac/al Ray. Funds >62250 2!8.383 488,380 4@@,969 r¢sax /ntema/ Sarv)ta Funds Atlminlstratlon 905.568 899.999 775.205 ]76,206 - Conserva[lon 297.287 297.287 w/N Systems Engln¢¢fing 1,438.016 t 414.623 1,410,301 1,410,301 va nems/Svc Funds r rTab1. 2,393584 2.3>4. 522 2,482, J93 2.462,793 _ 73.666,800 >0,F66.804 _ T8,6E6.9DT PERSONNEL 11/12 PROPOSED BUDGET SUMMARY PERSONNEL OPERATING CAPITAL TOTAL (FTE's) Eia=er/c Fund EICCbio 2.t4Z364 Z505.76t 1,191,000 10,844,126 255 PurcM1asatl Powar 39.149.279 39,149.279 AMR 692,988 284,939 977.927 9 AMI TETpOIary 215.893 2t 1,000 SO,000 476,893 T8D Operations 1,070.417 240.641 1.311,056 t4 tob/E/actrvc Funtl 4, >28.882 4739E 620 !,24!,000 62, JSH,282 48.5 Wa[ar Fund Wastewater 894,191 3.093.199 75,000 4,062.390 t4 Waiaf 1,198,131 10,]98,734 176.000 12.171,663 17.5 RauSa lni a[ion 59,134 199,575 268,708 1 total Water Fund' 2,15!,466 >4, D9f,50H 25D 000 fB,4H2,964 32.6 Ganara/ Fund Environmental Services 62,323 4,384,285 5,000 4,431,808 1 total Genera/Fund 62,329 4,364,193 5,000 4,43f,80B f Sneciat Ravanua Funds Conservatlan SRF 488,360 468.360 total SpBe/a/ Rav_ Ftlnd3 488,380 48$360 /n rams/ Sarvtre Fun da AtlminiStfation 465,317 309,9@@ 776,205 6 Cansarvatlon 187.287 100.000 297,287 2 SystBms EnginearinH 1.166,516 224,786 l,gt0.30t t7 tplHl /otBtna/SVC. Fur M6 >,B48,ffH fi34,BJ4 2,482,>93 25 © BO >B H�ODT 10> 139 Georgetown Administration The Georgetown Utility Systems (GUS) Administration Department manages financial operations and personnel services for all departments in the division. The Department provides administrative support, including customer relations, reception, record keeping, and secretarial services, to all departments within the division. Long-term system planning is coordinated by the Department. Administration is responsible for coordination and operation of all utilities during emergency management situations. ® Promote a safe and positive working environment for employees. • Provide reliable utility services that protect the community and reflect its values, as well as, well-planned development. ® Ensure excellent customer service to the Georgetown community. ® Promote consumer education programs for efficient utility use, conservation, and customer service. ® Provide programs that encourage efficient use of materials and preserve natural resources. ® Maintain quality utilities and transportation systems that promote well-planned current and long-range development. ® Completed notification to the Lower Colorado River Authority (LCRA) regarding 2016 contract. ® Continued implementation of the Regional Wastewater Master Plan, including protest of MUD 19. • Renovated office facilities (at the GMC) for more efficient use through 2012. ® Completed construction of a Solar Demonstration project as a pilot program to promote solar energy use, ® Continued the relationship, with American Electric Power (AEP), for alternative energy for Southwestern University. ® Implemented the first phase restructuring of Georgetown Utility Systems Division to provide greater efficiency and enhanced service to the community. • Executed an agreement with CARTS related to renewable buy back for commercial accounts. ® Completed the RFP process for energy supplies for the years 2016 — 2023. ® Evaluated options for renewable energy located at the closed landfill site. ® Complete execution of future power contracts. ® Continue the focus on customer service enhancement. ® Expand regional approach to utility system development and planning through partnerships with utility providers and political subdivisions. ® Continue implementation of the Regional Wastewater Master Plan for the San Gabriel Basin. ® Expand the Water Certificates of Convenience and Necessity (CCN) to coincide with the provision of other City services. ® Implement second phase restructuring of Georgetown Utility Systems Division for greater efficiency and enhanced service to the community. ® Define and create fuels hedging strategy, scheduling protocol, and operation training information for Energy Services. ME PERFORMANCE MEASURES ACTUAL 10/11 10/11 PROJECTED PROJECTED ADMINISTRATION 09/10 ORIGINAL FINAL 1 11/12 12/13 1. Professional Association meetings ACTUAL BUDGET ACTUAL ADOPTED PROPOSED Assistant City Manager 1 1 1 1 1 Environment & Conservation Manager 0 1 1 0 0 Administrative Manager 1 1 1 1 1 Administrative Assistant 111 3 3 3 3 3 Administrative Assistant 1 1 1 1 1 1 ,TOTAL 6 7 71 6 1 6 PERFORMANCE MEASURES ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED WORKLOAD MEASURES FY 08/09 FY 09/10 FY 10/11 FY 10/11 FY 11/12 1. Professional Association meetings 51 75 88 80 88 2. Contracts negotiated 110 108 118 126 120 3. Purchase orders processed 1,251 1,117 1,340 1,530 1,500 PERFORMANCE MEASURES ACTUAL FY 08/09 ACTUAL FY 09110 BUDGETED FY 10/11 PROJECTED FY 10/11 PROJECTED FY 11112 1. Consumer education program BUDGET ACTUAL - 439,904 588,318 contacts 556,700 557,000 560,000 560,000 570,000 2. Customer satisfaction of field 763,408 905,568 899,999 operations 97% 97% 97.5% 97.75% 9T80% 3. Lost time injury/accidents 7 3 3 1 1 12/13 11112 ESTIMATED ADOPTED RASE Personnel 465,317 465,282 Operations 309,888 309,888 141 775,205 775,170 10111 09110 10/11 PROJECTED ACTUAL BUDGET ACTUAL - 439,904 588,318 582,749 323,504 317,250 317,250 763,408 905,568 899,999 12/13 11112 ESTIMATED ADOPTED RASE Personnel 465,317 465,282 Operations 309,888 309,888 141 775,205 775,170 Energy Services Administration is responsible for the overall management, and support of Energy Services, T & D Services, and Technical Services departments. Activities include strategic planning and management for the electric utility, including contract negotiation and management for utility contracts, utility cost sharing contracts, power purchase contracts, and regional utility contracts. Additional activities include utility budgeting, capital improvement planning, and project management. ® Maintain an adequate supply of power and to allow for future growth of the community. ® Maintain or exceed Public Utility Commission of Texas (DUCT), Energy Reliability Council of Texas (ERCOT), and North American Electric Reliability Commission (NERC) standards for electric service. ® Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. ® Expand the system to provide electric service throughout our franchise area. ® Expand the system to compete in dually certified electric territory. ® Negotiated PPA with JP Morgan Ventures for power starting in 2016. ® Negotiated PPA with CPS Energy for peak energy for summer and winter 2011. ® Negotiated Utility Construction Cost Sharing Agreement with Lansdale Automotive. ® Implemented pole testing program. ® Negotiated Pole Attachment Agreement with AT&T. ® Commenced Automated Metering Infrastructure (AMI) Implementation — Phase I. ® Completed Asset Management data evaluation and CMMS RFP. ® Negotiate franchise agreements with neighboring utilities operating within the city limits. ® Execute confirms for future energy purchases as market conditions permit. ® Implement data collection for Asset Management. ® Complete Phase I and Implement Phase II of AMI system. ® Complete RFP process for CMMS and implement. 142 C UAL ACTUAL 10/11 0/11 PROJECTEY WORKLOAD MEASURES FY 08109 ENERGY SERVICES — 09110 ORIGINAL FINAL 11/12 11112 ADMINISTRATION ACTUAL BUDGET ACTUAL ADOPTED PROPOSED 30 33 33 33 *Po-,�ifinn shared with Water Admin C UAL ACTUAL BUDGETED PROJECTED PROJECTEY WORKLOAD MEASURES FY 08109 FY 09110 FY 10111 FY 10/11 FY 11/12 1. Electric Customers 19,727 20,643 20,500 20,850 21,400 2. Energy Services Employees 28 30 33 33 33 143 ACTUAL ACTUAL BUDGE ED PROJE TED ROJECTED PERFORMANCE MEASURES FY 08/09 FY 09/10 FY 10/11 FY 10111 FY 11/12 834.959 888.330 143 10/11 09110 10M1 PROJECTED ACTUAL BUDGET ACTUAL Personnel 74'980 150.000 150.000 684.959 684.059 O 834.959 834.959 143 i2/12 11/12 ESTIMATED ADOPTED BASE Personnel 74'980 74.894 Operations 814,436 814.436 Capital 20'000 709'336 888.330 Georgetown Uti/ify Systems Energy Services — E/ectric Operations DEPARTMENT DESCRIPTION The Electric Operations Department constructs, operates and maintains an anergy delivery system to service customers within a certificated area comprised of thirty nine 12.SkV 8 24.9kV overhead or underground feeders and branch circuits. Power is suppliatl fo these circuits by 7 electric substations that receive wholesale anergy through the Lower Colorado River Aukhority's t38kV transmission system. Tha Department manages a diverse group of major assets Including poles, ovarheatl S underground conductors, pole S pad mounted transformers, pole &pad mounted switches and capacitors for power quality. The Department reviews plans for construction requiring new or modification of delivery facilities according to design speci£cations &construction standards The Departmenk constructs Atrnel� �`irblrwrArowltr and maintains a M1igh percentage of the project activity with assistance from bid Labor Only contractor services. Operations personnel are on call for emergencies and after hour's services. The Department installs and maintains the city's streetlights and security lights. The Department regularly assists AMR Department with their CCUs, the Street Department with traffic signals and banner installations. Tha Department also directs a vegetation maintenance program through a bid contractor service insuring appropriate tree trimming methods era practiced and line clearances are suf£ciently controlled in ortler to minimize customer outages and prevent equipment tlamage during adverse weather conditions. In addition, Staff regularly monitors Texas Public Utility Commission Directives and evaluates its regulatory impact on the City of Georgetown electric utility and its customers. The Department facilitates a US Department of Labor Apprentice Lineman training Program to train and promote staff to Journeyman Lineman status antl awartls those completing the program with certi£cates that recognizes the status nationwide. MAJOR DEPARTMENT GOALS • Maintain appropriate ERCOT and PUCT standards for electric service to the community antl maintain levels of service to The customer. • Operate and maintain the electric tlistribution system in a cost efficient and safe manner to provide a return on investment to the General Funtl antl to provitle the lowest possible rates to the community. • Provide competitive services and rates for customers locatetl within areas servicetl by other tlistribution providers. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 20tOM 1 • Upgraded mapping system to survey grade quality as integration iMo the outage management program allowing accurate locations of power failures and minimize time for restoration. • Secured and enacted US Department of Labor endorsement of Georgetown's Apprentice Lineman Program. • Planned, asiima[etl &completed 230 distribution service projects consisting of naw extensions and refurbishment. • Developed and implemented aBreaker-Fuse coordination program for all primary feetlers. • Produced and initiatatl an Electric Service Guidelines Manual for community davelepment purposes. • Began the implementation of project asiimakion antl design system to overlay onto the currant Milsoft mapping system. • Initiated Yha implementation of an automatatl materials management system to adtlress the automotive issue antl reortlering of materials for projects allowing for proper scheduling and projection of material issue delays. • Began the procurement of an Asset Management antl Preventative Maintenance program. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 20t1/�2 • Participate in industry conferences associated with electric distribution antl "Smart Grid" to gain strong working knowledge. • Implement "Smart Grid" Initiatives to meat regulatory demands, customer demands antl automate the distribution system. • Continua procurement process for Asset Management System and preventive maintenance program [o be completed in 20'12/13. • Implement mobile CMMS solution for on-site map availability for troubleshooting and service. • Improve Lineman training and safety program to maintain technical expertise and high safety stantlards. • Benchmark Energy Services with other distribution utilities to maintain proper staffing levels and pay. 1aa ELECTRIC 09/10 ACTUAL 10/11 ORIGINAL BUDGET 10111 FINAL / ACTUAL 11/12 ADOPTED 12/13 PROPOSED Electric Services Director 1 0 0 0 0 Electric Services Manager 1 1 1 1 1 Electric Services Supervisor 0 0 3 3 3 Electric Materials Coordinator 1 1 1 1 1 Electric Planning & Inspection Coordinator 0 1 0 0 0 Electric Project Coordinator 1 1 1 1 1 Electric Construction Coordinator 2 2 2 2 2 Crew Leader 5* 5* 0 1 1 Lineman Supervisor 1 1 0 0 0 Line Technician — Apprentice 2 2 4 4 4 Line Technician 9* 9* 3 3 3 Line Technician — Journey 6 6 9 9 9 Substation Supervisor — T&D 1 0 0 0 0 Substation I&C Technician 1 0 0 0 0 TOTAL 31 29 24 25 25 Flu rrozen positlons unfunded WORKLOAD MEASURES ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED PROJECTED FY 11/12 FY 08/09 FY 09/10 FY 10/11 FY 10/11 FY 11/12 1. Number of street lights 2,550 2,550 2,600 2,750 2,850 2. Street light repairs 1,600 2,000 2,000 2,500 2,500 3. Ft of 3 phase overhead line constructed 40,000 79,200 79,200 15,840 13,000 4. Ft of 3 phase underground constructed 1110,000 1 17,800 17,800 115,840 15,000 PERFORMANCE MEASURES ACTUAL FY 08/09 ACTUAL FY 09/10 BUDGETED FY 10111 PROJECTED FY 10/11 PROJECTED FY 11/12 1. Compliance with ERCOT 95% LF* 100% 100% 100% 100% 100% 2. % of system GPS 80% 90% 95% 95% 98% 3. Feeder line circuit maintenance 40% 50% 70% 80% 80% 4. Average System Availability Index 99.9% 99.9% 99.9% 99.9% 99% 5. Electric System technical training by in-house programs, Lineman 100% 100% 100% 100% 100% Apprentice Program and TEEX " ERCOT (Electric Reliability Council of Texas) Load Factor TEEX (Texas Engineering Extension Service) DEPARTMENTALBUDGET: ELECTRIC FUN 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 1,769,013 1,903,502 1,885,530 Personnel 2,072,464 2,072,320 1,213,305 873,951 873,951 Operations 1,157,277 908,877 127,078 209,000 209,000 Capital* 1,171,000 1,131,000 3,109,396 2,986,453 2,968,481 4,400,741 4,112,197 *Beginning in 2091/92, capital maintenance was reclassified from the CIP budget to the department operation budget. Georgetown Utility Systems Energy Services - Electric Contracts The Electric Fund transfers two percent ofits gross billings for utility services to the General Fund. This transfer has been viewed as a payment of franchise fees which would have been payable to the General Fund from a non - City provider of such services. This department also accounts for the contractual obligations not specific to an individual department of the fund, such as purchased power costo paid to the City's wholesale energy providers. Special Projects and Services include programs such as public education, energy and contracts not attributable to the Electric Department. Allocated costs for administrative or support departments are also recognized. The City maintains 195 miles of overhead electric distribution |ines, 125 miles ofunderground distribution |ines, and currently has 333 -megawatt capacity. 40,317,926 43,376,819 40 ,657,835 147 44,883,327 49,099,672 1011 12/13 09/10 10M1 PROJECTED 11M3 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 35.317.388 37.448.760 35.018.526 Purchased Power 39,1419'378 43.244.854 670.885 715.478 723.871 General Fund Allocations 685.332 080.808 3.119.428 3.311.080 3.204.891 Internal Svc Fund Allocations 3.362'414 3.442.695 1.143.502 1.870.898 1.000.547 Franchise Fees 1'686`802 1.711.025 66,723 30,000 30,000 Special Projects &Svcs 19,500 19,500 40,317,926 43,376,819 40 ,657,835 147 44,883,327 49,099,672 Georgetown Uti/ity Systems Energy Services - Technical Services DEPARTMENT DESCRIPTION Technical Services is responsible for the operation and maintenance of the City's utility metering, Supervisory Control and Data Acquisition (SCADA) system, and related communication networks. Customer usage data from the Automated Meter Reading (AMR) system is used by Utility Billing in preparing customers' water and electric consumption bills. The SCADA system provides monitoring and control of utility infrastructure by the City utilities. Department activities are regulated by the Public Utility Commission of Texas (PUCT) and the Texas Commission on Environmental Quality (TCEO). Department activities include utility network security, maintenance of instrumentation and control devices, and emergency notification sirens. MAJOR DEPARTMENT GOAL8 MaKe certain the SCADA system is maintained and developed to meet all North American Electric Reliability Council (NERC) and American Water Works Association (AW WA) regulations in regards to security, operations, and reliability. . Maintain the AMR system to provide accurate and timely consumption data for the customers and to allow the Utility Billing tlepartment to collect for The utility services provided by the City. Ensure the Utility communication networks are able to provide accurate system status and ¢q uipment control capability with high reliability. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 20'IOM'I Prepared for AMI deployment, tested network and processes with phase one schedule for completion by Dac. Trained Tech Services personnel on the new AMI system antl began development of step training program for Meter Technicians. . Worketl with SCADA system engineering firm on communication networK plan antl configuration. Participated in the utility department development of asset management system requirements. . Completed the installation and commissioning of phase 2 of solar installation at TLCC. . Worked with Engineering fine on APPA DEED grant for energy efficiency of Lake WTP Raw pumps by developing a controller to minim lze Specific Energy Consumption. . Supported TS.D Services with the start-up of transformer addition at Rivery substation. MAJOR DEPARTMENT STRATEGIES FOR FISCAL VEAR 20'1'1/12 Complete phase I testing and implementation of the AMI project and begin phase 2. Support System Engineering with Laka WTP expansion/start-up and training of SCADA Technicians. Continue the implementation/revisions of the SCADA system as prescribed in master plan. Assist the utility departments with the expansion and installation of distributed generation systems and cuskomers. • Ensure that electric and water meters are read electronically and accurately above the intlustry average. Continue to support the utility department asset management system tlevelopment and implementation. tae TECHNICAL SERVICES 10111 10tH (AMR) 09/10 ORIGINAL FINAL 1 11/12 12113 ACTUAL BUDGET ACTUAL ADOPTED PROPOSED Technician 1 1 1 2 2 2 Technician 11 1 1 2 2 2 SCADA Systems Operator/Tech 2 2 2 3 3 Technical Services Supervisor 0 0 1 1 1 Technical Services Manager 1 1 1 1 1 TOTAL 5 5 8 9 9 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED' WORKLOAD MEASURES FY 08/09 FY 09110 FY 10/11 FY 10/11 FY 11/12 1. Electric ERTs installed 20,577 20,916 21,800 21,300 21,950 2. Water ERTs installed 19,921 20,454 21,300 21,040 21,700 3. SCADA system tags 23,790 24,346 26,150 28,900 31,500 4. Work orders completed 2,203 2495 2,800 4,650 3,850 ACTUAL ACTUAL BUDGETE PROJECTED PROJECTED PERFORMANCE MEASURES FY 08109 FY 09110 FY 10/11 FY 10/11 FY 11/12 1. Hand Held meter reads 442 507 440 490 260 2. Cell Control Unit (CCU) success 99% 98% 99% 99% 99% rate (7124/365) 3. SCADA uptime (7/24/365) 99.8% 99.8% 99.8% 99.8% 99.8% LL. _Outstanding work orders ...... L53i 17 30 45 60 DEPARTMENTAL BUDGET: ELECTRIC FUND 10/11 12113 09/10 10111 PROJECTED 11112 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 348,283 657,824 656,415 Personnel 908,881 859,804 296,257 603,331 453,331 Operations 495,939 295,939 260,500 165,500 Capital 50,000 644,540 1,521,655 1,275,246 149 1,454,820 1,155,743 Georgetown Uti/ity Systems T80 Services -Electric DEPARTMENT DESCRIPTION Transmission &Distribution (T&D) Services is responsible for the delivery of electricity from wholesale electric providers through the City's transmission and substation system to the electric distribution system. The department operates and maintains a 24/7 System Operations Center, and transmission and substation infrastructure consisting of S electric substations. The tlepartment's activities are regulated by the North American Electric Reliability Corporation (NERC), Electric Reliability Council of Texas (ERGOT), antl the Public Utility Commission of Texas (PUCT). Department activiti¢s include the operation antl maint¢nance of the City's fiber-optic system, coordination of electric distribution system switching, tracking of GUS crews by phone and radio for safety, pertorms utility infrastructure locates, safety calls. MAJOR DEPARTMENT GOALS and is the after-hours call center for non-public • Maintain adequate levels of NERC, ERGOT and PUCT standards for electric service to the community and maintain appropriate levels of service fo the customer. • Operate and maintain the electric system in a cost efficient manner to provide a specifietl return on investment to the General Fund at competitive service rates for the community. Support adtlitional Substation assets, GUS personnel, Customers, and enhanced SCC responsibilities. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 20'10/'1'1 • Started the atldition of a Substation transformer at Rivery to relieve loading concerns and improve system reliability. • Expanded the fiber optic data and utility networks which connect all City owned facilities antl critical customers according to the long range plan and smart grid applications. • Enhanced the control functions of the SCADA system to allow SCC monitoring of the City's water, and wastewater systems. • Continued the development of the System Control Center. • Initiatetl agreements with CPS Energy and Citi Group to become a LaaR's (Load acting as Resourc¢) facilitator for large industrial customers that are equipped to provide emergency "back up" power to the Transmission grid. • Monitored the transition to a Notlal Market in ERGOT. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 20'1'1/12 • Continue the process of acquiring ownership of non -City owned electric assets. • Continue upgrading antl expanding the fiber optic data and utility networks which connect all City own¢d facilities and critical customers according to the long range plan antl smart grid applications. • Enhance the control functions of the SCADA system as the City's electric, water, and wastewater systems continue to grow and benefit from automated controls. • Continue the development of the System Control Center in order to maximize reliability while maintaining cost efficient services. • Monitor and actively participate in NERC, ERGOT, and PUCT standards development to insure compliance. • Install and integrate a fiber system for monitoring cameras at City operatetl traffic signal lights throughout the city. • Finalize agreements allowing the City to become a Laa R's (Load acting as Resource) facilitator for larg¢ industrial customers that are equipped to provide emergency "back up' power to the transmission gritl. tso o..a<e..�e.`� es..a wr m:k `egg _. oao .•oo moos_@ _noon=� aooe_�o and is the after-hours call center for non-public • Maintain adequate levels of NERC, ERGOT and PUCT standards for electric service to the community and maintain appropriate levels of service fo the customer. • Operate and maintain the electric system in a cost efficient manner to provide a specifietl return on investment to the General Fund at competitive service rates for the community. Support adtlitional Substation assets, GUS personnel, Customers, and enhanced SCC responsibilities. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 20'10/'1'1 • Started the atldition of a Substation transformer at Rivery to relieve loading concerns and improve system reliability. • Expanded the fiber optic data and utility networks which connect all City owned facilities antl critical customers according to the long range plan and smart grid applications. • Enhanced the control functions of the SCADA system to allow SCC monitoring of the City's water, and wastewater systems. • Continued the development of the System Control Center. • Initiatetl agreements with CPS Energy and Citi Group to become a LaaR's (Load acting as Resourc¢) facilitator for large industrial customers that are equipped to provide emergency "back up" power to the Transmission grid. • Monitored the transition to a Notlal Market in ERGOT. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 20'1'1/12 • Continue the process of acquiring ownership of non -City owned electric assets. • Continue upgrading antl expanding the fiber optic data and utility networks which connect all City own¢d facilities and critical customers according to the long range plan antl smart grid applications. • Enhance the control functions of the SCADA system as the City's electric, water, and wastewater systems continue to grow and benefit from automated controls. • Continue the development of the System Control Center in order to maximize reliability while maintaining cost efficient services. • Monitor and actively participate in NERC, ERGOT, and PUCT standards development to insure compliance. • Install and integrate a fiber system for monitoring cameras at City operatetl traffic signal lights throughout the city. • Finalize agreements allowing the City to become a Laa R's (Load acting as Resource) facilitator for larg¢ industrial customers that are equipped to provide emergency "back up' power to the transmission gritl. tso T&D SERVICES 09/10 ACTUAL 10/11 ORIGINAL BUDGET 10/11 FINAL 1 ACTUAL 11112 PROPOSED 12/13 PROPOSED T&D Services Manager 1 1 1 1 1 System Control Manager 1 1 1 1 1 Substation Supervisor — T&D 0 1 1 1 1 Substation I& C Technician 1 1 1 2 2 Substation Technician 1 1 1 1 1 Utility System Operator 5 5 5 6 6 Utility Locator 2 2 2 2 2 .TOTAL 11 12 12 14 14 WORKLOAD MEASURES ACTUAL FY 08109 ACTUAL FY 09/10 BUDGETED FY 10/11 PROJECTED FY 10/11 PROJECTED FY 11112 1. Work orders issued 18,000 6,699 15,000 7,300 7,500 2. Switching orders issued 500 15 100 40 100 3. Underground locates 9,000 4,170 8,000 6,000 6,500 4. Telephone calls 36,000 33,000 35,000 35,000 38,000 5. Radio calls 17,000 1 18,000 20,000 .. L22,000L 22,000 10/11 09110 10/11 PROJECTED ACTUAL BUDGET ACTUAL 755,711 895,406 883,092 205,984 227,816 227,816 51 5*19 1,013,227 1,123,222 1,110,908 151 12113 11/12 ESTIMATED ADOPTED BASE Personnel 1,070,417 1,077,637 Operations 240,641 236,641 Capital 1,311,058 1,314,278 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED PERFORMANCE MEASURES FY 08/09 FY 09/10 FY 10/11 FY 10/11 FY 11/12 1. System reliability 99,9% 99.9% 99.9% 99.9% 99.9% 2. Switching accuracy N/A 100% 100% 100% 100% 3. NERC compliance 100% 100% 100% 100% 100% 10/11 09110 10/11 PROJECTED ACTUAL BUDGET ACTUAL 755,711 895,406 883,092 205,984 227,816 227,816 51 5*19 1,013,227 1,123,222 1,110,908 151 12113 11/12 ESTIMATED ADOPTED BASE Personnel 1,070,417 1,077,637 Operations 240,641 236,641 Capital 1,311,058 1,314,278 Georgetown The Environmental & Conservation Services Department is dedicated to the responsible use and management of our natural resources through the application of environmentally sound practices; the development of a strong foundation of leadership and education; and the promotion of programs and projects that provide opportunities, fund incentives and assist citizens in the management of their own resources. Conservation Services, which includes programs relating to water, energy and solid waste, integrates technology and information to provide a range of educational, financial and practical tools that can support conservation and recycling activities, making them more cost-effective and efficient, with quantifiable results. ® Develop and maintain quality customer programs and innovative services that advance conservation efforts and environmental responsibility and are administered in a fair and cost-effective manner. ® Provide the opportunity for citizens to effectively manage their use of natural resources by making the necessary educational and practical tools available through multiple venues. • Establish and maintain the City's statutory compliance with local, state, and federal environmental legislation. ® Proactively engage environmental agencies and organizations, in order to secure assistance and resources, which includes financial aid and subject matter expertise. • Implemented the Weatherization and Home Improvement Program (WHIP), an inter -agency program to reduce energy costs and help make participants' homes into safer and more energy-efficient places to live, completing 35 homes. ® Applied for and received an American Public Power Association (APPA) grant for $40,000 to facilitate the installation, programming and monitoring of a device used to reduce the electric consumption at the City water treatment plants. ® Worked with the Texas Life Science Collaboration Center to complete the 3 -year, Photovoltaic Pilot Project. ® Applied for and received a $40,000 APPA DEED (Demonstration of Energy Efficiency Developments) grant to implement an LED (Light Emitting Diode) Street Parking Efficiency and Sustainability Project. ® Participated in the Red Poppy Festival by manning a booth devoted to energy and water conservation, energy efficiency and recycling. ® Installed 5 charging stations for electric vehicles and purchased a Chevy Volt to promote the technology. • Conducted an Appliance Application and Program Survey to determine the most immediate needs and which programs our customers are most interested in. ® Expand the current Weatherization Program to include a broader range of participants. ® Create and implement an in-house Home Energy Audit Program. ® Implement an Incandescent / CFL (Compact Florescent) light bulb exchange program. ® Implement an Energy Star Appliance Incentive Program. ® Work with GISD to establish a regular classroom presentation to supplement their current curriculum on recycling and energy efficiency. ® Conduct intense advertising campaigns for current programs, such as AquaMessenger and Electric Vehicles. ® Develop an Electric version of AquaMessenger, in which customers are notified when their electric consumption reaches a specific level. 152 ENVIRONMENTAL & ACTUAL ACTUAL i PROJECTED PROJECTED CONSERVATION SERVICESACTUAL 09110 ORIGINAL FINAL 11/12 12/13 Number of AquaMessenger participants 285 BUDGET ACTUAL L .. DO rF PROPOSED MIN 0 26 39 39 60 performed 1.38% 2.5% 1.43% 1.43% 5.00% DEPARTMENTAL BUDGET: JOINT SERVICES FUND / CONSERVATION SRF 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE Personnel 197,287 197,272 15,881 152,250 218,383 Operating 588,360 340,000 15,881 152,250 218,383 785,647 537,272 Fiscal year 11/12 will be the first year that the Environmental & Conservation Services (ECS) Department will operate with a budget specific to the department. The first two years of operation, both the Water Services Department and the Energy Services Department contributed funds for the ECS's operation and maintenance. Additionally, ECS will have the benefit of Funds collected though a monthly Energy Efficiency Fee charged on the utility bills and deposited into a Special Utility Fund. 153 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED WORKLOAD MEASURES FY 09/10 FY 10111 FY 10/11 FY 10/11 FY 11/12 Number of AquaMessenger participants 285 535 300 300 1100 Number of Nome Energy Audits 0 26 39 39 60 performed 1.38% 2.5% 1.43% 1.43% 5.00% DEPARTMENTAL BUDGET: JOINT SERVICES FUND / CONSERVATION SRF 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE Personnel 197,287 197,272 15,881 152,250 218,383 Operating 588,360 340,000 15,881 152,250 218,383 785,647 537,272 Fiscal year 11/12 will be the first year that the Environmental & Conservation Services (ECS) Department will operate with a budget specific to the department. The first two years of operation, both the Water Services Department and the Energy Services Department contributed funds for the ECS's operation and maintenance. Additionally, ECS will have the benefit of Funds collected though a monthly Energy Efficiency Fee charged on the utility bills and deposited into a Special Utility Fund. 153 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED PERFORMANCE MEASURES FY 09/10 FY 10/11 FY 10/11 FY 10/11 FY 11/12 % of Energy Audits that result in 0% 61% 95% 95% 75% improvements to the home % of residential customers participating 1.38% 2.5% 1.43% 1.43% 5.00% in the AquaMessenger Program DEPARTMENTAL BUDGET: JOINT SERVICES FUND / CONSERVATION SRF 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE Personnel 197,287 197,272 15,881 152,250 218,383 Operating 588,360 340,000 15,881 152,250 218,383 785,647 537,272 Fiscal year 11/12 will be the first year that the Environmental & Conservation Services (ECS) Department will operate with a budget specific to the department. The first two years of operation, both the Water Services Department and the Energy Services Department contributed funds for the ECS's operation and maintenance. Additionally, ECS will have the benefit of Funds collected though a monthly Energy Efficiency Fee charged on the utility bills and deposited into a Special Utility Fund. 153 Georgetown Uti/ity Systems Entrironmenta/ Services DEPARTMENT DESCRIPTION The City contracts with Texas Disposal Systems (TDS) [o provide solid waste removal and recycling services to residential and commercial customers, and operational management of the public collection station. Additionally, this department funds disposal programs for household hazartlous waste, solid waste and recycling collection services at City -sponsored events. Also included in this department are allocated costs for administrative and support services. Oversight responsibilities and monitoring of these services era managed through Georgetown Utility Systems (GUS) Conservation and Environmental Services tlepartment. MAJOR DEPARTMENT GOALS Protect the environment and contribute to community cleanliness and appearance. • D¢liver consistent, reliable, convenient and safe services to th¢ Georgetown community. Protect public health by providing for regular removal of solid waste. • Increase participation in sanitation programs and events through proactive communication with citizens. • Improve recycling participation to ensure environmental stewartlship. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL - Provided public education on the benefits of Reduce —Reuse -Recycle, and available recycling opportunities through active participation at community/neighborhood events. • Implemented recycling collection services at all GISD campuses which resulted in a cost savings for the district of over $3,000/month. • Implementetl pilot cardboard recycling at GMC. Awarded CAPCOG funds to purchase freon-removal units for use on-site. Purchase of units will reduce transportation costs resulting in lower removal charges paid by customers. New program in process of install and pilot for actual retluction of costs. • Provided roll -off service to Tropical Storm Harmine flood victims in a timely and efficient manner. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 201/'12 Expantl recycling opportunities at Citizens' Collection Station to include more recyclable items. Work-in- procass to reconfigure current flow to accommodate increased vehicular trafFc and items. Evaluate modifications to the current solid waste /recycling contract to increase convenience, participation and tliversion rates (based on Council priorities and Citizens' survey results). Implement new single -stream recycling program for residential antl commercial. Continue discussions with TDS for implementation of a curbside green waste collection program. • Continue public education efforts on the benefits of Reduce — Reuse - Recycle, and available recycling opportunities through active participation at community/neighborhood events. Increase recycling services at City facilities and City -sponsored events. • Conduct Request for Proposal (RFP) process to evaluate service providers related to solid waste services contract for the years 20'12 — 20'17. isa PERFORMANCE MEASURES ACTUAL FY 08109 10/11 10/11 PROJECTED FY 10111 PROJECTED FY 11/12 ENVIRONMENTAL SERVICES 09110 ORIGINAL FINAL 11/12 12/13 2. % of residential customer ACTUAL BUDGET ACTUAL ADOPTED PROPOSED Recycling Program Manager 1 1 1 1 1 TOTAL 1 1 1 1 1 1 3. % of commercial complaints as ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED WORKLOAD MEASURES FY 08/09 FY 09/10 FY 10111 FY 10/11 FY 11112 1. Avg. # of homes served monthly 18,149 18,623 18,050 18,943 19,050 2. Total tons of residential solid 14,479.80 18,894.65 16,300.00 18,882.84 18,821.40 waste collected 3. Avg. pounds of solid waste 31 39 35 38 38 collected per home weekly 14. Avg. # of commercial containers 1,071 1,166 1,010 1,170 1,080 PERFORMANCE MEASURES ACTUAL FY 08109 ACTUAL FY 09/10 BUDGETED FY 10111 PROJECTED FY 10111 PROJECTED FY 11/12 1. Recycling participation rate 42% 40% 40% 40% 40% 2. % of residential customer 4,353,868 4,431,608 4,434,103 complaints compared to service opportunities 0.004% 0.003% 0.01% 0.002% 0.01% 3. % of commercial complaints as compared to service opportunities 0.02% 0.017% 0.03% 0.02% 0.03% 10/11 09/10 10/11 PROJECTED ACTUAL BUDGET ACTUAL 12113 11112 ESTIMATED ADOPTED BASE 59,951 62,554 62,518 Personnel 62,323 62,318 4,199,349 4,188,851 4,286,350 Operations 4,364,285 4,366,785 5,000 5,000 Capital 5,000 5,000 4,259,300 4,256,405 4,353,868 4,431,608 4,434,103 155 Georgetown Uti/ity Systems Systems Engineering DEPARTMENT DESCRIPTION The Systems Engineering Department is responsible for the CIF vro]eG ceab coordination and installation of Capital Improvement Projects (CIP's) using consultant design engineering firms and construction contractors; deliver high-quality, efficient, customer- g �� oriented real estate services for the acquisition of easements and B� rights-of-way; provides inspection, testing services antl contract €L „a management for these projects. The Department manages and maintains utility system models and master plans for departments, "' >o including Water, Electric, Sto rmwater Drainage, Streets, °B" °'2^ Deme ova R� Wastewater and Water Reuse. The Department develops and 0 maintains construction standards and spaciFcations for CIP and Development construction projects. Systems Engineering supports the review of development plans and provides inspection, testing and contraM management for the installation of Chase facilities. MAJOR DEPARTMENT GOALS • Provide superior quality inspection and quality control for CIP and development infrastructure construction. • Establish antl maintain successful asset management practices within Georgetown Utility Syst¢ms (GUS). • Apply modern technology to reduce Cha cost and disruption of utility service. • Deliver high-quality, efficient. customerorientatl real estate services within projected budget antl timelines to provide safe, sustainable, environmentally sound public infrastructure for the citizens of Georg town. • Acquire right of way and easements in cost effective and efficient way. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2070/77 • Completed 2006 Ann¢xation Plan, which consist of approximately 6 miles of water and wastewater lines and acq uiretl 60 parcels. • Started construction of the Lake Water Treatment Plant Phase III expansion from '19.8 to 28.6. • Acquired all the right of way and started construction for SoutheasT Arterial One from SH'130 to Maple Street. • Increased the capacity of the Rivery Substation by adding a transformer to satisfy adtlitional loatl and increase reliability. Completed the Maple Street Drainage Improvement Project, which will reduce the size of the flootl plain in Cha area. • Completed other street maintenance, sidewalk projects, and drainage projects. Continued to update the City Construction Specifications and Standards guitlelines. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 20'1'1/72 Continua to update the Clty Construction Specifications and Standards guidelines. Update Master Plans for Water, and Wast water to include Growth Management antl Future Land Use Plan changes. Complete the expansion of the Lake Water Treatment Plant Phase III from '19.8 to 28.6. Improve firefighting capabilities and eliminate aged, undarsizetl water lines. Begin the design on the expansion of the Pecan Branch Wastewater Treatment Plant. Bergin the upgrade of numerous lift stations. Increase the capacity of the Glasscock Substation by atltling a transformer to satisfy additional load and increase reliability. Start the design on several ¢n¢rgy services expansions projects. tae SYSTEMS ENGINEERING 09/10 ACTUAL 10/11 ORIGINAL BUDGET 10/11 FINAL / ACTUAL 11/12 ADOPTED 12/13 PROPOSED Systems Engineering Manager 1 1 1 1* 1 CIP Field Supervisor 1 1 1 1 1 CIP Field Inspector 3 3 3 3 3 Combination Building Inspector 0 0 0 2 2 Utility Systems Information Manager 1 1 1 1 1 Systems Engineering Associate 2 2 3 3 3 Systems Engineering Technician 0 1 1 1 1 Development Engineer 1 1 1 1 1 Transportation Engineer 1 1 1 0 0 Electrical Engineer 1 1 1 1 1 Electrical Engineer Associate 1* 1* 0 0 0 Project Manager 1 2 2 2 2 Paralegal 1 1 1 1 1 TOTAL 14 16 16 17 17 -mcivaes 7 -rrozen unruncea position WORKLOAD MEASURES ACTUAL FY07/8 ACTUAL FY 08/09 ACTUAL FY 09/10 PROJECTED FY 10/11 PROJECTED FY 11/12 1. Capital Improvement Projects: FY 07108 FY 08/09 FY 09/10 FY 10/11 FY 11/12 # of projects 34 29 30 32 30 Project budget $13,683,500 $17,184,747 $15,633,986 $27,432,250 $13,115,000 2. GTEC Projects 100% 100% 100% 100% 100% # of projects 9 9 7 4 4 Project budget $12,538,833 $2,409,670 $3,028,482 $14,241,524 $2,570,000 3. Development Projects: # of projects 97 130 75 90 75 4. Easement/Right-of-Way: Acquisitions/research 1 97 1 93 1 190* 1 125* 1 130 i ne increase in easements is oue to zuuo annexation project 157 ACTUAL ACTUAL ACTUAL PROJECTED PROJECTED PERFORMANCE MEASURES FY 07108 FY 08/09 FY 09/10 FY 10/11 FY 11/12 1. % CIP projects —design complete 100% 40% 55% 80% 50% 2. % CIP projects under construction 100% 100% 50% 50% 50% 3. % CIP Projects within budget 100% 100% 100% 100% 100% 157 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 1,036,760 1,209,173 1,189,679 Personnel 1,185,515 1,313,742 167,400 211,143 207,144 Operations 224,786 224,786 17,700 17,700 Capital 1,204,160 1,438,016 1,414,523 1,410,301 1,538,528 157 Georgetown Uti/ity Systems Water Services Administration DEPARTMENT DESCRIPTION Ther Water Services Administration is responsible for the overall management, and support of Water Distribution Operations, Wastewater Collection Operations, Irrigation Operations, Water Treatment Plant Operations, and Wastewater Treatment Plant Operations. Department activities inclutle strategic planning and management for the water services utility, inclutling contract negotiation antl management for utility contracts, utility cost sharing contracts, system water contracts, and regional utility contracts. Additional activities include utility butlgeting, capital improvement planning, and project management. MAJOR DEPARTMENT GOALS g�saoo dgg a. 33. Maintain an adequate supply of water to allow for future growth of the community. • Maintain or exceed Environmental Protection Agency (EPA) antl T¢xas Commission on Environmental Quality (TCEQ) standards for water service (pressure, flow, and water quality). Operate and maintain the system in a cost effici¢nt manner fo provide for the lowest possibl¢ service rates for our customers. Expand the system to provide water service throughout our franchise area. • Expand the wastewater system to provide service and minimize the proliferation of septic systems. . Expand the reuse irrigation system to reduce the tlependence on potable water for irrigation. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 20�0/�'1 • Negotiated amendment to Operations and Maintenance agreements with Water and Wastewater Plant contract operatore. • Negotiated Utility Construction Cost Sharing Agreement with PDC Land and Cattle Development and with Landstlale Automotiv¢. Incorporatetl water main upgrades with street projects to Improve service antl minimize tlamage to new streets. • Implemented fire hydrant testing program. • Complet¢d Assert Management data evaluation and Computerizetl Management Maintenance System (CMMS) Request for Proposal (RFP). • Start¢d Lakewater Treatment Plant (LWTP) expansion. • Completed major amendment to Cimarron Hills Wasfewat¢r Treatment Plant (WWTP) permit. • Com plefed Northlands WWTP permit. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 20'1'1/'12 Negotiate franchise agreements with naig hboring utilities operating within the city limits. Negotiate purchase of South Lake Water Treatment Plant (WTP) site. • Implement tlata collection for Asset Management. Complete RFP proc¢ss for CMMS and implement. • Transition conservation activities to new Gons¢rvation and Environmental department. tsa 159 10/11 10111 WATER SERVICES — 09110 ORIGINAL FINAL 1 11112 12/13 ADMININISTRATION ACTUAL BUDGET ACTUAL ADOPTED PROPOSED Water Services Director* I 1 1 .5 .5 Water Services Operations Manager 1 1 1 0 0 Water Services Project Coordinator 1 1 1 0 0 ITOTAL 3 1 3 1 3 1 .5 1 .5 *Position shared with Electric Admin. ACTUAL ACTUAL BUDGETED PROJECTED J ED WORKLOAD MEASURES FY 08/09 FY 09/10 FY 10111 FY 10111 FY 11/12 1. Water Customers 19,727 20,643 20,500 20,850 21,400 2. Water Production (MG) 5,250 4,316 5,250 5,250 5,670 3. Wastewater Customers 17,518 18,413 18,550 18,600 19,000 4. Wastewater Treatment (MG) 1,271 1,617 1,450 1,550 1,650 5. Water Services Employees 1 28 1 30 1 33 33 33 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED PERFORMANCE MEASURES FY 08/09 FY 09110 FY 10/11 FY 10/11 FY 11/12 1. Surface Water Utilization 24% 24% 25% 26% 27% 2. Water Plant Peak CF (%) 103% 82% 85% 89% 66% 3. Wastewater Plant CF (%) 69% 69% 62% 65% 65% 4. TCEQ Violations 0 0 0 0 0 15. Employee Turnover Rate 10% 3% 10% 0% DEPARTMENTAL BUDGET: WATER SERVICES FUND 10/11 12113 09/10 10111 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 308,174 406,832 406,714 Personnel 74,900 74,894 6,420,713 7,859,044 7,840,711 Operations 7,566,467 8,011,558 6,728,887 8,265,876 8,247,425 7,641,367 8,086,452 159 Georgetown Uti/ity Systems Water Services -Wastewater DEPARTMENT DESCRIPTION The Wastewater Department is responsible for the operation and _ s.�..lv maintenance of infrastructure that provides wastewater for over e.rene.m.w we�o.w.. 20,885 customers. Wastewater Infrastructure includes 5 treatment plants (San Gabriel, Dove Springs, Pecan Branch, m� Cimarron Hills, and Berry Creek) totaling 7 MGD of capacity, 27 "000 roo pumping stations, 5,755 manholes, and 290 miles of wastewater collection mains. Department activities are regulated by the Texas 1p� � $ Commission on Environmental Qualify (TCEO) and the e Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance ° O1 ° at pumping facilities, jet cleaning and camera inspection of ""®' collection mains and manholes, and acceptance of new facilities constructed by developers, repair antl preventive maintenance of collection mains, and troubleshooting and repair of system blockages. The operation and maintenance of treatment facilities is pertormed under a Fve-year contract that will end in OMober 20'13. MAJOR DEPARTMENT GOALS Maintain or exceed all regulatory standards for wastewater service (discharge limits, system integrity). Operate and maintain the system in a cost ef£cient manner to provide for the lowest possible service rates for our customers. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2010/77 Incorporated wastewater main repairs with street projects to improve service and minimize damage to new streets. Implemented fats, oil and grease door hangers with a web site created to educate the customer about the affects of fats, oil antl grease being introduced into the collection system. Implemented 5 year ongoing Edwards Aquifer Testing Program, smoke testing has been discontinued and system testing has begun for tOO percent Closetl Circuit Television (CCTV). Implementetl repairs on all system flaws identifietl in the FY 2009/t0 Edwards Aquifer VINII Testing Program. Conducted FV2Dt0/11 Edwards Aquifer testing on t D09 manholes and 170,645 ft of collection main. Expanded Edwards Aquifer testing program to include camera inspection of 67,OOD ft of collection main. Submitted the Sanitary Sewer Overtlow Initiative annual report for approval by TCEO. Decommissionetl the River Ritlge and River Down lift stations. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2D11/12 Implement Lift station upgrades as per the Sanitary Sewer OverFlow (SSO) agreement with the TCEO. Review and update the City sanitary sewer ortlinance. Implement Industrial Pretreatment Program. Continua tlata collection for the asset management program. lea on 12112 11M2 ESTIMATED 884,191 A UAL 10111 10/11 PROJECTED PROJECTED WATER SERVICES - 09/10 ORIGINAL FINAL 11/12 12/13 WASTEWATER ACTUAL BUDGET ACTUAL PROPOSED PROPOSED 2. Wastewater treated (MG) 1,271 1,617 1,500 1,650 1,650 3. Work orders 572 572 711 Water Services Technician 9 11 11 11 11 2,349,868 2,426,550 2,426,550 Plant 3,674,649 on 12112 11M2 ESTIMATED 884,191 A UAL ACTUAL BUDGETED PROJECTED PROJECTED WORKLOAD MEASURES FY 08/09 FY 09/10 FY 10111 FY 10111 FY 11/12 1. Wastewater service customers 17,518 18,413 18,550 18,850 19,000 2. Wastewater treated (MG) 1,271 1,617 1,500 1,650 1,650 3. Work orders 572 572 711 1000 1000 on 12112 11M2 ESTIMATED 884,191 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED PERFORMANCE MEASURES FY 08109 FY 09/10 FY 10/11 FY 10/11 FY 11112 1. Average work order backlog 10 9 10 10 10 528.080 674.800 670.230 Operations 150.800 on 12112 11M2 ESTIMATED 884,191 894,125 1011 659.140 09/18 10M1 PROJECTED 1.603274 ACTUAL BUDGET ACTUAL 4,062,324 707.851 935.237 914.822 Personnel 528.080 674.800 670.230 Operations 150.800 148'500 Capital 1.324.781 1.700.037 1.739.052 Subtcda|-Operadono 2,349,868 2,426,550 2,426,550 Plant 3,674,649 4,186,587 4168202 on 12112 11M2 ESTIMATED 884,191 894,125 859'149 659.140 50'000 50,000 1,683'348 1.603274 2'459.850 2,459,050 4O82380 4,062,324 Georgetown Uti/ity Systems Water Services -Wafer DEPARTMENT DESCRIPTION The Water Services UTility is responsible for the operation and maintenance of infrastructure that provides potable water Wbrf•rvics •.w w•.a o.a.r. for over 20,735 customers. Water infrastructure includes 3 treatment plants with associated intake structures and wells �r�OD �'S00 (Lek¢ Gaorgefown, San Gabriel Park, and Southside) totaling 28.0 MGD 12 �°°° °°° ge° of capacity, storage tanks with a total storage .s.000 ..sm8 capacity of '19.0 MG, 8 water pumping stations, 3B0 miles of water distribution piping including valves, 2,600 fire hydrants, .n o00 000 and 20,837 meters. Department activities are regulated by '�0O° soo the Texas Commission on Environmental Quality (TCEQ) ° mme mm° °sn° ,w. ,nx ��n2w.n and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks � c„ _w•,.�,m«, and preventive maintananca at pumping facilities, inspection and acceptance of new facilities constructed by developers, repair and preventive maintenance of piping and valvas, tasting and maintenance of system metering, and routine sampling of water for proper process controls. The operation and maintenance of treatment facilities is pertormetl under a five-year contract that will and in October 2013. MAJOR DEPARTMENT GOALS • Maintain or exceed EPA and TCEO standards for water service (pressure, flow, and water quality). • Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 20'10/'17 • Completed the Lake Water Treatment Plant (LWTP) expansion with the addition of 3 MG storage and filter 10. • Commenced construction of phase III LWTP expansion. • Completed the Sun City pump station expansion. Incorporated water main upgrades with street projects to improve service and minimize damage to new streets. • Updated the Water Services Qualifications manual to reFne training requirements for staff advancement. • Continued implementation of standartliz¢d procedure Pormak and created procedures for essential activities. • Continued organizational changes to make field operations mora efficient. • Upgraded license requirements for tlepartmenf personnel. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 20� �/t2 Implement fire hydrant testing program. Implement Distribution and collection system control via with licensed technician in control center. Implement Operations Specialist to assist in planning fo dab collection. tsz Supervisory Control antl Data Acquisition (SCADA) r preventative maintenance and asset management DEPARTMENTAL BUDGET: WATER SERVICES FUND 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 831,108 ACTUAL 10/11 10/11 PROJECTED PROJECTED WATER SERVICES - 09/10 ORIGINAL FINAL 1 11/12 12/13 WATER ACTUAL BUDGET ACTUAL PROPOSED PROPOSED Water Services Operations Manager 0 0 0 1 1 Water Services Supervisor 2 2 2 2 2 Water Services Operations Specialist 0 1 1 1 1 Water Services Technician 12 13 13 13 13 TOTAL 14 16 16 1 17 1 17 DEPARTMENTAL BUDGET: WATER SERVICES FUND 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 831,108 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED WORKLOAD MEASURES FY 09/09 FY 09/10 FY 10/11 FY 10/11 FY 11/12 1. Water service customers 20,196 20,643 21,100 21,600 22,300 2. Annual production (MG) 5269 4,316 5670 5670 5670 3. Work orders completed 1459 1,620 1800 1800 1950 DEPARTMENTAL BUDGET: WATER SERVICES FUND 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 831,108 ACTUAL ACTUAL BUDGETED PROJECTED PROJECTED PERFORMANCE MEASURES FY 08/09 FY 09/10 FY 10/11 FY 10/11 FY 11/12 1. Maintenance work order backlog 9 9 20 25 50 2. Annual water loss (%) 14.7% 14.6% 15% 12% 12% DEPARTMENTAL BUDGET: WATER SERVICES FUND 10/11 12/13 09/10 10/11 PROJECTED 11/12 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 831,108 983,751 983,674 Personnel 1,123,231 1,123,146 716,206 697,768 696,698 Operations 694,367 694,367 219,033 125,000 125,000 Capital 125,000 125,000 1,766,347 1,806,519 1,805,372 Subtotal - Operations 1,942,598 1,942,513 2,243,160 2,558,400 2,558,400 Plant 2,587,900 2,587,900 4,009,507 4,364,919 4,363,772 163 4,530,498 4,530,413 Georgetown The Reuse/Irrigation Department is responsible for the operation and maintenance of infrastructure that treats and distributes reuse irrigation water to five major irrigation customers. Reuse Irrigation infrastructure includes 3 storage tanks with a total capacity of 2.3 MG, 19.5 miles of piping and valves, and 4 major pumping stations. Department activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance at pumping facilities, inspection and acceptance of new facilities, repair and preventive maintenance of piping and valves, testing and maintenance of metering, and routine sampling of water for proper process controls. • Maintain or exceed TCEQ standards for reuse irrigation service (water quality). ® Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. Completed leak detection of the reuse distribution line and repaired pressure sustaining valve to reduce unnecessary pumping. Replaced pressure sustaining pump to increase efficiency of the pump station. ® Review equipment operating history and make upgrades to lower costs and improve performance. ® Continue to work with reuse customers towards the utilization of reuse water in the common areas which are currently being served with potable water. ® Investigate bulk water delivery stations to utilize reuse water for construction. 164 WORKLOAD MEASURES ACTUAL FY 08/09 10/11 10/11 '!PROJECTED FY 10111 'PROJECTED' FY 11 /12 WATER09110 BUDGET ORIGINAL FINAL IRRIGATION ACTUAL BUDGET ACTUAL ADOPTED PROPOSED 197,432 244,071 244,003 WORKLOAD MEASURES ACTUAL FY 08/09 ACTUAL FY 09/10 BUDGETED FY 09/10 '!PROJECTED FY 10111 'PROJECTED' FY 11 /12 ACTUAL BUDGET ACTUAL ACTUAL PERFORMAl ACTUALFY 09/10 10/11 FY 10111 10/11 PROJECTED ACTUAL BUDGET ACTUAL 1194,23 t !' 165 12/13 11/12 ESTIMATED ADOPTED :° Personnel 59,134 59,130 Operating 199,575 199,575 258,709 258,705 10/11 09/10 10/11 PROJECTED ACTUAL BUDGET ACTUAL 56110 59,596 59,528 141,322 184,475 184,475 197,432 244,071 244,003 165 12/13 11/12 ESTIMATED ADOPTED :° Personnel 59,134 59,130 Operating 199,575 199,575 258,709 258,705