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Home My WebLink About11-PolicePolice The mission of the Georgetown Police Department is to protect and serve the community of Georgetown in its pursuit of a peaceful and safe existence, free from fear. We will perform all duties with democratic values applied equally to all and a commitment to excellence by providing the highest level of integrity, professionalism, and customer service to enhance the quality of life in our community. This Division consists of four functional departments to provide services. This Division is funded in the General Fund. Police Field Operations Bureau Page 152 Administrative Services Bureau Page 150 Support Services Bureau Page 154 Animal Services Page 156 08/09 08/09 09/10 PROPOSED BUDGET AMENDED PROJECTED NEW % CHANGE BUDGET ACTUAL BASE PROGRAMS TOTAL (PROJ. ACTUAL) General Fund Administrative Services 1,457,578 1,449,292 1,456,730 1,456,730 0.5% Support Services Bureau 2,325,835 2,086,824 2,501,344 2,501,344 19.9% Four frozen positions (225,071)(225,071) Field Operations Bureau 5,383,324 5,272,736 5,340,836 5,340,836 1.3% Animal Services 613,754 612,195 595,331 595,331 -2.8% total General Fund 9,780,491 9,421,047 9,669,170 9,669,170 2.6% Special Revenue Funds Animal Services SRF 30,732 30,732 71,745 71,745 133.5% Police Restricted Funds 81,845 108,186 142,347 142,347 31.6% total Special Rev. Funds 112,577 138,918 214,092 214,092 54.1% Division Total 9,893,068 9,559,965 9,883,262 9,883,262 3.4% PERSONNEL SUMMARY PERSONNEL OPERATING CAPITAL TOTAL (FTE's) General Fund Administrative Services 950,591 506,139 1,456,730 10 Support Services Bureau 2,298,612 202,732 2,501,344 60 Four frozen positions (225,071)(225,071) Field Operations Bureau 4,740,547 600,289 5,340,836 34 Animal Services 424,596 170,735 595,331 8 total General Fund 8,189,275 1,479,895 9,669,170 112 Special Revenue Funds Animal Services SRF 71,745 71,745 Police Restricted Funds 142,347 142,347 total Special Rev. Funds 142,347 214,092 Division Total 8,189,275 1,622,242 9,883,262 112 Uses & Expenses Police Services 09/10 PROPOSED BUDGET 150 Police Administrative Services Bureau DEPARTMENT DESCRIPTION The Administrative Services Bureau provides the direction necessary for Field Operations Bureau and Support Services Bureau to fulfill the mission of the organization. The Administrative Services Bureau is responsible for budget and grant management, personnel recruitment, internal affairs investigations, training, staff support, emergency management coordination, policy development, collaboration with other City divisions and area law enforcement agencies and responds to citizen and media requests for information. MAJOR DEPARTMENT GOALS • Employ quality staff through employee recruitment and selection by promoting diversity and competency. • Ensure employees receive training as mandated by the Texas Commission of Law Enforcement Officer Standards and Education (TCLEOSE). • Investigate citizen complaints promptly and impartially. • Deliver quality Police services to the citizens of Georgetown. • Ensure citizens and visitors of Georgetown are free from crime, fear of crime, and disorder. • Review and maintain policies and procedures that meet industry and legal standards. • Explore technology to enhance service delivery. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2008/2009 • Reorganized and restructured department. • Enhanced department communication through Supervisor Roundtable, Chief’s Chatter and Change Committee • Researched, reviewed and purchased new Computer Aided Dispatch (CAD) system. • Provided Leadership Training for all supervisors. • Sponsored a Police Lieutenant through the FBI National Academy. • Purchased and deployed Use of Force Simulator. • Enhanced ADORE field training software for Patrol and Communications. • Implemented an aggressive recruitment campaign which resulted in hiring nine sworn positions. • Worked collaboratively with other local law enforcement entities in Williamson, Travis and Hays Counties to develop, train and staff the Law Enforcement Specialized Equipment and Training (LESET) Teams. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2009/2010 • Secure federal grant funds to meet and enhance our current and future staffing needs. • Assist in the recruitment and selection of a new Police Chief. • Research and develop field training program for new Sergeants. • Assist in implementation of the new CAD system. 151 ADMINISTRATIVE SERVICES 07/08 ACTUAL 08/09 ORIGINAL BUDGET 08/09 FINAL / ACTUAL 09/10 ADOPTED 10/11 PROPOSED Police Chief 1 1 1 1 1 Assistant Police Chief 1 1 1 1 1 Administrative Supervisor 1 1 1 1 1 Administrative Assistant II 2 2 2 2 2 Detective 1 1 1 1 1 Police Training Sergeant 1 1 1 1 1 Lieutenant 1 1 3 3 3 TOTAL 8 8 10 10 10 WORKLOAD MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. Population 47,056 48,864 53,412 53,412 59,498 2. Total service numbers generated 61,880 58,134 64,000 58,000 60,000 3. Total # of employees 97.5 97 112 112 112 4. Total authorized strength of sworn officers 67 66 78 78 78 PERFORMANCE MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. Group A offenses per 1,000 population 42 40 40 43 43 2. # of sustained internal affairs complaints generated by the public 0 1 2 1 1 3. Employee turnover rate 6% 7% 5% 6% 6% 4. Number of officers per 1,000 population 1.4 1.3 1.5 1.5 1.3 5. Employees meeting state mandated training requirements 100% 100% 100% 100% 100% DEPARTMENTAL BUDGET: GENERAL FUND 08/09 10/11 07/08 08/09 PROJECTED 09/10 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 778,111 889,974 888,138 Personnel 950,591 975,313 575,338 567,604 561,154 Operations 506,139 509,086 119,308 Capital 1,472,757 1,457,578 1,449,292 1,456,730 1,484,399 152 Police Field Operations Bureau DEPARTMENT DESCRIPTION The Field Operations Bureau responds to routine and emergency calls for service. Responsibilities include community problem solving, directed patrols, and follow-up, narcotics and juvenile investigations. The Bureau consists of Patrol, Criminal Investigations, Traffic Enforcement Unit, school resource officers, community resource unit, Impact Unit, and the warrants unit. MAJOR DEPARTMENT GOALS • Respond to calls for service from the community in a timely and effective manner. • Encourage voluntary compliance of traffic laws through enforcement and public education to reduce and prevent traffic accidents. • Promote a safe, drug free community through education and enforcement. • Improve partnerships with the community through collaborative problem solving efforts to reduce crime. • Increase offense clearance rate for improved citizen satisfaction. • Resolve traffic issues through prevention, education and enforcement. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2008/20089 • Resolved issues with DP2 Digital Video System and purchased a new video system. • Developed process to enhance officer access to calls for service on the Hike and Bike Trail. • Identified “hot spots” of crime and disorder in the community and work with the Impact Team to resolve those issues. • Implemented an interagency approach to address narcotics activity in the City. • Transferred narcotic responsibility to the Impact Team. • Researched and implemented the Take Me Home Program. • Researched, purchased and trained a K9 to Patrol. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2009/2010 • Work with Criminal Investigations, Williamson County LifeSteps Program and Georgetown Independent School District to research and analyze strategies for reducing prescription drug use among teenagers. • Develop and implement a runaway intelligence bulletin/hot sheet. • Work collaboratively with Georgetown Independent School District administrators and principals to develop and train standardized criminal activity reporting protocol. 153 FIELD OPERATIONS BUREAU 07/08 ACTUAL 08/09 ORIGINAL BUDGET 08/09 FINAL / ACTUAL 09/10 ADOPTED 10/11 PROPOSED Captain 1 1 1 1 1 Lieutenant 3 3 2 2 2 Sergeant 13 13 13 13 13 Patrol Officer 41 41 *42 *42 *42 Detective 1 1 1 1 1 Crime Scene Technician 1 1 1 1 1 TOTAL 60 60 60 60 60 *Includes 1 “frozen” or unfunded position WORKLOAD MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. Total Police service numbers generated 52,941 50,631 53,345 50,000 51,000 2. Total Police calls for service (less Traffic) 29,586 31,917 39,962 33,000 34,000 3. Total # of accidents 1,855 1,825 1,996 1,800 1,800 4. Total traffic stops 23,264 18,673 18,826 15,300 15,500 5. # of evidence items submitted 2,014 2,445 3,000 2,600 2,800 PERFORMANCE MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. % of Police service numbers that were officer initiated 61% 56% 70% 54% 54% 2. % of total calls for service that were priority 1 3% 3% 4% 3% 3% 3. % of accidents investigated 38% 50% 55% 44% 44% 4. % of traffic stops resulting in citations issued 41% 43% 43% 41% 41% 5. % of evidence items submitted that required processing 15% 5% 8% 9% 10% * New workload and performance measures. DEPARTMENTAL BUDGET: GENERAL FUND 08/09 10/11 07/08 08/09 PROJECTED 09/10 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 3,937,748 4,681,530 4,680,747 Personnel 4,740,547 4,903,392 743,825 701,794 591,989 Operations 600,289 600,289 96 Capital 4,681,669 5,383,324 5,272,736 5,340,836 5,503,681 154 Police Support Services Bureau DEPARTMENT DESCRIPTION The Support Services Bureau manages the technology needed to operate and maintain all areas of Police Services, dispatch for police and fire, crime trend analysis, records management, victim services, animal services, and a chaplains program. The Support Services Bureau consists of the following divisions: Information Management, Communications, Special Operations, and Animal Services. MAJOR DEPARTMENT GOALS • Receive, process, and dispatch emergency and non-emergency calls for service from the public in an efficient, courteous and timely manner. • Manage and improve automated systems, which supply the information necessary for the delivery of Police Services. • Reduce crime through public education and collaborative community efforts. • Provide services and support to victims of domestic violence, sexual assault, and other tragedies. • Ensure a safe and healthy learning environment for students at Georgetown Independent School District (GISD). MAJOR D EPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2008/2009 • Performed a market analysis of surrounding agencies for Communications. • Created a career ladder and implemented pay grade adjustments for Communications. • Served 1,621 children and 670 families through the Blue Santa program. • Reviewed all functional areas and increased utilization of VIPS Volunteers • Researched and revised standard operating procedures for Communications operations. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2009/2010 • Enhance ticket writing system through the purchase of advanced technologies that work with current and anticipated new systems. • Implement new Computer Aided Dispatch system. • Select, purchase and implement new mobile digital video system. • Upgrade the number of 911 workstations in Communications. 155 SUPPORT SERVICES BUREAU 07/08 ACTUAL 08/09 ORIGINAL BUDGET 08/09 FINAL / ACTUAL 09/10 ADOPTED 10/11 PROPOSED Captain 1 1 1 1 1 Lieutenant 2 2 1 1 1 Sergeant 2 2 2 2 2 Police Officer 9 9 8 8 8 Communications Manager 1 1 1 1 1 Communications Team Leader 4 4 4 4 4 Communications Operator 13 13 13 13 13 Records Supervisor 1 1 1 1 1 Records Specialist 2 2 2 2 2 Victim Services Coordinator 1 1 1 1 1 TOTAL 36 36 34 34 34 WORKLOAD MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. Total # of Police & Fire Priority 1 calls 5,070 5,570 5,735 5,604 5,884 2. Total calls received by Communications 58,296 92,014 56,084 94,020 98,721 3. Total # of warrants served 1,250 1,994 1,300 1,425 1,500 4. Total # of open records requests 592 581 650 814 800 5. Total # of cases responded to by Victim Services 543 390 480 391 400 PERFORMANCE MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. % of Priority 1 calls dispatched under one minute 54% 61% 60% 60% 65% 2. % of calls received by Communications that are 911 calls 31% 24% 35% 21% 25% 3. % of warrants served by the Warrant Unit 48% 28% 50% 24% 24% 4. % of open records requests that are completed within the required time 100% 100% 100% 100% 100% 5. % of Victim Services cases handled by volunteers 34% 39% 35% 39% 40% DEPARTMENTAL BUDGET: GENERAL FUND 08/09 10/11 07/08 08/09 PROJECTED 09/10 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 1,618,129 2,101,850 1,879,388 Personnel 2,073,541 2,298,612 187,257 223,985 207,436 Operations 202,732 202,732 7,487 Capital 1,812,873 2,325,835 2,086,824 2,276,273 2,501,344 156 Police Animal Services DEPARTMENT DESCRIPTION Animal Services protects the health and safety of persons in Georgetown from animal nuisances and dangers and promotes animal welfare in our community. A primary responsibility is protecting people from the threat of rabies, accomplished mainly through the enforcement of various laws and ordinances, including vaccination requirements for dogs and cats and the “leash law” for dogs, and providing information and education. Officers patrol the city, proactively enforcing City Code relating to animals and responding to a variety of calls for service, and are on call 24 hours a day for emergencies involving animals. The Department assists residents with animal nuisance control, with an emphasis on providing information on methods of peaceful coexistence with wildlife rather than eradication of a valuable resource. Animal Services shelters stray and homeless pets, reuniting lost pets with their families and placing homeless pets in loving, responsible homes. MAJOR DEPARTMENT GOALS • Ensure that no pets* in Georgetown are killed only because they are homeless. • Eliminate any significant threat of people contracting rabies in Georgetown. • Promote the value of wildlife and peaceful coexistence except in extreme circumstances. • Ensure that persons walking on public property in the city are free of reasonable concern for being threatened by dogs running at large. * Pets meaning cats and dogs. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2008/2009 • Expanded the functions of PACT (Pet Alliance of Central Texas) toward achieving shared goals. • Doubled the availability of low-cost/no-cost spay and neuter services in Georgetown. • Enhanced and improved fund-raising projects to provide more financial leverage toward achievement of goals by adding a “Dog Walk” event in San Gabriel Park . • Increased the numbers of pets reunited with owners through microchip identification programs. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2009/2010 • Produce a complete and comprehensive training/standard operating procedure manual for Animal Services to include sheltering and animal control operations. • Equip and begin operating a surgical clinic at the Animal Shelter for spays and neuters of adopted pets in order to conserve time and fuel resources currently used to transport pets to other locations for these services and to keep the costs of these services low. • Continue to further promote the benefits of microchip identification and pet licensing. • Develop and implement strategies to promote more pet adoptions of sheltered homeless pets. 157 ANIMAL SERVICES 07/08 ACTUAL 08/09 ORIGINAL BUDGET 08/09 FINAL / ACTUAL 09/10 ADOPTED 10/11 PROPOSED Animal Services Manager 1 1 1 1 1 Animal Shelter Supervisor 1 1 1 1 1 Animal Control Office Senior 1 1 1 1 1 Animal Control Officer II 1 1 1 1 1 Animal Control Officer I 1 1 1 1 1 Animal Shelter Tech II 2 2 2 2 2 Animal Shelter Tech I 0 0 0 0 0 CSR I (P/T) 1 1 1 1 1 TOTAL 7/1 7/1 7/1 7/1 7/1 WORKLOAD MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. # of pets impounded 1,443 1,497 1,700 1,300 1,500 2. # of pets euthanized 503 412 550 330 435 3. # of pets adopted, reclaimed or transferred 4. # of loose dog complaints 983 787 961 849 1,100 820 900 976 975 1,132 5. # of dogs licensed 6. estimated # of dogs owned in City* 1,687 10,682 1,860 10,482 2,100 11,146 2,046 10,729 2,151 11,554 *Estimation based on an American Veterinary Medical Association formula using population. PERFORMANCE MEASURES ACTUAL FY 06/07 ACTUAL FY 07/08 BUDGETED FY 08/09 PROJECTED FY 08/09 PROJECTED FY 09/10 1. % of impounded pets euthanized 35% 28% 32% 25% 29% 2. % of impounded pets adopted, reclaimed or transferred 68% 64% 65% 69% 65% 3. % of dogs licensed 16% 18% 19% 19% 19% DEPARTMENTAL BUDGET: GENERAL FUND 08/09 10/11 07/08 08/09 PROJECTED 09/10 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 401,444 438,261 437,897 Personnel 424,596 429,838 163,038 175,493 174,298 Operations 170,735 174,561 564,482 613,754 612,195 595,331 604,399