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Home My WebLink About10-PolicePolice The mission of the Georgetown Police Department is to protect and serve the community of Georgetown in its pursuit of a peaceful and safe existence, free from fear. We will perform all duties with democratic values applied equally to all and a commitment to excellence by providing the highest level of integrity, professionalism, and customer service to enhance the quality of life in our community. This Division consists of four functional departments to provide services. This Division is funded in the General Fund. Police Field Operations Bureau Page 152 Administrative Services Bureau Page 150 Support Services Bureau Page 154 Animal Services Page 156 07/08 07/08 08/09 PROPOSED BUDGET AMENDED PROJECTED NEW % CHANGE BUDGET ACTUAL BASE PROGRAMS TOTAL (PROJ. ACTUAL) General Fund Administrative Services 1,381,147 1,318,233 1,292,578 1,292,578 -1.9% Support Services Bureau 2,373,435 2,006,624 2,519,835 2,519,835 25.6% Field Operations Bureau 4,844,658 4,705,682 5,383,324 5,383,324 14.4% Animal Services 555,989 546,305 584,754 584,754 7.0% total General Fund 9,155,229 8,576,844 9,780,491 9,780,491 14.0% Special Revenue Funds Animal Services SRF 35,939 35,939 30,732 30,732 -14.5% Police Restricted Funds 108,698 93,737 81,845 81,845 -12.7% total Special Rev. Funds 144,637 129,676 112,577 112,577 -13.2% Division Total 9,299,866 8,706,520 9,893,068 9,893,068 13.6% PERSONNEL SUMMARY PERSONNEL OPERATING CAPITAL TOTAL (FTE's) General Fund Administrative Services 724,974 567,604 1,292,578 8 Support Services Bureau 2,295,850 223,985 2,519,835 60 Field Operations Bureau 4,667,530 715,794 5,383,324 36 Animal Services 409,261 175,493 584,754 8 total General Fund 8,097,615 1,682,876 9,780,491 112 Special Revenue Funds Animal Services SRF 30,732 30,732 Police Restricted Funds 32,210 49,635 81,845 total Special Rev. Funds 32,210 49,635 30,732 112,577 Division Total 8,129,825 1,732,511 30,732 9,893,068 112 Uses & Expenses Police Services 08/09 PROPOSED BUDGET Police Administrative Services Bureau DEPARTMENT DESCRIPTION The Administrative Services Bureau provides the direction necessary for Field Operations Bureau and Support Services Bureau to fulfill the mission of the organization. The Administrative Services Bureau is responsible for budget and grant management, personnel recruitment, internal affairs investigations, training, staff support, emergency management coordination, policy development, collaboration with other City divisions and area law enforcement agencies and responds to citizen and media requests for information. MAJOR DEPARTMENT GOALS  Employ quality staff through employee recruitment and selection by promoting diversity and competency.  Ensure employees receive training as mandated by the Texas Commission of Law Enforcement Officer Standards and Education (TCLEOSE).  Investigate citizen complaints promptly and impartially.  Deliver quality Police services to the citizens of Georgetown.  Ensure citizens and visitors of Georgetown are free from crime, fear of crime, and disorder.  Review and maintain policies and procedures that meet industry and legal standards.  Explore technology to enhance service delivery. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008  Upgraded WebEOC for Emergency Management.  Completed and staffed new Communications, Training and Emergency Operations Center (EOC) facility.  Completed the 800 MHz radio upgrade and migrate to digital system in January 2008. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009  Complete and implement the new Georgetown Police Department policies and procedures manual.  Complete design of new Police facility. Complete Hazard Mitigation Plan.  150 ADMINISTRATIVE SERVICES 06/07 ACTUAL 07/08 ORIGINAL BUDGET 07/08 FINAL / ACTUAL 08/09 ADOPTED 09/10 PROPOSED Police Chief 1 1 1 1 1 Assistant Police Chief 1 1 1 1 1 Administrative Assistant III 1 1 1 1 1 Administrative Assistant II 2 2 2 2 2 Detective 1 1 1 1 1 Police Training Sergeant 1 1 1 1 1 Lieutenant 1 1 1 1 1 TOTAL 8 8 8 8 8 WORKLOAD MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 07/08 PROJECTED FY 08/09 1. Population 44,286 47,056 49,499 50,383 53,412 2. Total service numbers generated 59,521 61,880 79,000 60,000 64,000 3. Total # of employees 93.5 97.5 110.5 112 112 4. Total authorized strength of sworn officers 65 67 78 78 78 * In past years, this was referenced as "Part 1 offenses" in accordance to UCR (Uniform Crime Reporting) Index Crimes. Since converting to NIBRS (National Incident-Based Reporting System), this term is now known as "Group A offenses." PERFORMANCE MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 07/08 PROJECTED FY 08/09 1. Group A offenses per 1,000 population 42 42 35 38 40 2. # of sustained internal affairs complaints generated by the public 3 0 4 1 2 3. Employee turnover rate 5% 6% 5% 5% 5% 4. Number of officers per 1,000 population 1.5 1.4 1.6 1.5 1.5 5. Employees meeting state mandated training requirements 100% 100% 100% 100% 100% DEPARTMENTAL BUDGET: GENERAL FUND 07/08 09/10 06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 724,974 687,327 808,391 770,495 Personnel 726,471 567,604421,029 518,428 493,410 Operations 480,847 46,447 54,328 54,328 Capital 1,154,803 1,381,147 1,318,233 1,207,3181,292,578 151 Police Field Operations Bureau DEPARTMENT DESCRIPTION The Field Operations Bureau responds to routine and emergency calls for service. Responsibilities include community problem solving, directed patrols, and follow-up, narcotics and juvenile investigations. The Bureau consists of Patrol, Criminal Investigations and the Traffic Enforcement Unit. MAJOR DEPARTMENT GOALS  Respond to calls for service from the community in a timely and effective manner.  Encourage voluntary compliance of traffic laws through enforcement and public education to reduce and prevent traffic accidents.  Promote a safe, drug free community through education and enforcement.  Improve partnerships with the community through collaborative problem solving efforts to reduce crime.  Increase offense clearance rate for improved citizen satisfaction.  Resolve traffic issues through prevention, education and enforcement. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008  Improved criminal intelligence and officer safety communication throughout the department.  Streamlined process for resolving traffic complaints passed from Traffic Management Committee.  Improved relationship with new construction companies to reduce thefts. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009  Develop process to enhance officer access to calls for service on the Hike and Bike Trail.  Identify “hot spots” of crime and disorder in the community and work with the Impact Team to resolve those issues.  Implement an interagency approach to address narcotics activity in the City. 152 FIELD OPERATIONS BUREAU 06/07 ACTUAL 07/08 ORIGINAL BUDGET 07/08 FINAL / ACTUAL 08/09 ADOPTED 09/10 PROPOSED Captain 1 1 1 1 1 Lieutenant 3 3 3 3 3 Sergeant 4 4 13 13 13 Patrol Officer 38 42 41 41 41 Detective 9 9 1 1 1 Crime Scene Technician 1 1 1 1 1 TOTAL 56 60 60 60 60 WORKLOAD MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 07/08 PROJECTED FY 08/09 1. Total Police service numbers generated 49,633 52,941 54,484 47,630 53,345 2. Total Police calls for service (less Traffic) 28,448 29,586 37,700 37,700 39,962 3. Total # of accidents 1,534 1,855 2,175 1,883 1,996 4. Total traffic stops 21,057 23,264 29,000 17,760 18,826 5. # of evidence items submitted 1,622 2,014 1,725 2,300 3,000 PERFORMANCE MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 07/08 PROJECTED FY 08/09 1. % of Police service numbers that were officer initiated 63% 61% 49% 68% 70% 2. % of total calls for service that were priority 1 3% 3% 3% 3% 4% 3. % of accidents investigated 38% 38% 44% 52% 55% 4. % of traffic stops resulting in citations issued 42% 41% 25% 40% 43% 5. % of evidence items submitted that required processing 15% 15% 12% 15% 8% * New workload and performance measures. DEPARTMENTAL BUDGET: GENERAL FUND 07/08 09/10 06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 4,667,5303,739,997 4,139,158 3,959,182 Personnel 4,738,904 715,794622,461 667,100 708,100 Operations 715,794 874 38,400 38,400 Capital 4,363,332 4,844,658 4,705,682 5,454,6985,383,324 153 Police Support Services Bureau DEPARTMENT DESCRIPTION The Support Services Bureau manages the, technology needed to operate and maintain all areas of Police Services, dispatch for police and fire, crime trend analysis, records management, victim services, animal services, school resource officers, community resource unit, warrants officer and the chaplain program. The Support Services Bureau consists of the following divisions: Information Management, Communications, Special Operations, and oversees Animal Services. MAJOR DEPARTMENT GOALS  Receive, process, and dispatch emergency and non-emergency calls for service from the public in an efficient, courteous and timely manner.  Manage and improve automated systems, which supply the information necessary for the delivery of Police Services.  Reduce crime through public education and collaborative community efforts.  Provide services and support to victims of domestic violence, sexual assault, and other tragedies.  Ensure a safe and healthy learning environment for students at Georgetown Independent School District (GISD). MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008  Implemented False Alarm Reduction program that includes a city ordinance, permitting, fees and payment schedules and law enforcement response.  Implemented second School Resource Officer within Georgetown Independent School District (GISD).  Conducted Sexual Assault and Teen Violence awareness training for GISD middle school and high school students.  Recruited and trained people to participate in the Volunteers in Police Services (VIPS) program.  Evaluated options for possible replacement of the City’s existing computer aided dispatch system.  Expanded the City’s Warrant Collection Program to improve warrant process and increase security for added court sessions for Municipal Court.  Reorganized the Support Services Bureau to include hiring a Communications Manager.  Implemented a proactive IMPACT team to provide a hands-on influence within the community.  Restructured Records to include addition of records specialist and Records Supervisor. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009  Evaluate strategies for improving career opportunities and salaries for Communications personnel to meet current State certifications.  Research and revise standard operating procedures for Communications operations.  Collaboratively work with Criminal Investigations, Williamson County LifeSteps Program and Georgetown Independent School District to research and analyze strategies for reducing prescription drug use among teenagers.  Evaluate strategies for enhancing customer service and efficiency for Records. 154 SUPPORT SERVICES BUREAU 06/07 ACTUAL 07/08 ORIGINAL BUDGET 07/08 FINAL / ACTUAL 08/09 ADOPTED 09/10 PROPOSED Captain 1 1 1 1 1 Lieutenant 2 2 2 2 2 Sergeant 0 1 2 2 2 Police Officer 3 9 8 8 8 Communications Manager 0 1 1 1 1 Communications Team Leader 4 4 4 4 4 Communications Operator 13 14 14 14 14 Records Supervisor 0 0 1 1 1 Senior Records Specialist 1 1 0 0 0 Records Specialist 1 2 2 2 2 Victim Services Coordinator 1 1 1 1 1 TOTAL 26 36 36 36 36 WORKLOAD MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 07/08 PROJECTED FY 08/09 1. Total # of Police & Fire Priority 1 calls 4,624 5,070 6,500 5,410 5,735 2. Total calls received by Communications 28,115 58,296 44,400 52,909 56,084 3. Total # of warrants served 1,079 1,250 2,500 1,100 1,300 4. Total # of open records requests 553 592 600 600 650 5. Total # of cases responded to by Victim Services 515 543 625 450 480 PERFORMANCE MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 07/08 PROJECTED FY 08/09 1. % of Priority 1 calls dispatched under one minute 52% 54% 90% 52% 60% 2. % of calls received by Communications that are 911 calls 30% 31% 32% 34% 35% 3. % of warrants served by the Warrant Officer 21% 48% 55% 48% 50% 4. % of open records requests that are completed within the required time 100% 100% 100% 100% 100% 5. % of Victim Services cases handled by volunteers 29% 34% 37% 39% 35% * New workload and performance measures. DEPARTMENTAL BUDGET: GENERAL FUND 07/08 09/10 06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 2,295,8501,365,073 2,078,577 1,712,196 Personnel 2,302,553 223,985181,070 204,858 204,428 Operations 223,985 41,250 90,000 90,000 Capital 1,587,393 2,373,435 2,006,624 2,526,5382,519,835 155 Police Animal Services DEPARTMENT DESCRIPTION Animal Services protects the health and safety of persons in Georgetown from animal nuisances and dangers and promotes animal welfare in our community. A primary responsibility is protecting people from the threat of rabies, accomplished mainly through the enforcement of various laws and ordinances, including vaccination requirements for dogs and cats and the “leash law” for dogs, and providing information and education. Officers patrol the city, proactively enforcing City Code relating to animals and responding to a variety of calls for service, and are on call 24 hours a day for emergencies involving animals. The Department assists residents with animal nuisance control, with an emphasis on providing information on methods of peaceful coexistence with wildlife rather than eradication of a valuable resource. Animal Services shelters stray and homeless pets, reuniting lost pets with their families and placing homeless pets in loving, responsible homes. MAJOR DEPARTMENT GOALS  Ensure that no pets* in Georgetown are killed only because they are homeless.  Eliminate any significant threat of people contracting rabies in Georgetown.  Promote the value of wildlife and peaceful coexistence except in extreme circumstances.  Ensure that persons walking on public property in the city are free of reasonable concern for being threatened by dogs running at large. * Pets meaning cats and dogs. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2007/2008  Formed PACT (Pet Alliance of Central Texas) a coalition of Williamson County animal welfare organizations for cooperative efforts in pet adoptions and community outreach and sharing of resources.  Established a low-cost/no-cost spay and neuter clinic operating monthly in Georgetown.  Finished construction of unfinished kennel building at the animal shelter.  Continued to refine Standard Operating Procedure (SOP) manual for the Department. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2008/2009  Expand the functions of PACT toward achieving shared goals.  Enhance and improve our fund-raising projects to provide more financial leverage toward achievement of departmental goals.  Improve/expand community outreach efforts relating to animal safety and animal welfare.  Increase the numbers of pets reunited with owners through microchip identification programs. 156 ANIMAL SERVICES 06/07 ACTUAL 07/08 ORIGINAL BUDGET 07/08 FINAL / ACTUAL 08/09 ADOPTED 09/10 PROPOSED Animal Services Manager 1 1 1 1 1 Animal Shelter Supervisor 1 1 1 1 1 Animal Control Office Senior 1 1 1 1 1 Animal Control Officer II 1 1 1 1 1 Animal Control Officer I 1 1 1 1 1 Animal Shelter Tech II 1 1 2 2 2 Animal Shelter Tech I 1 1 0 0 0 CSR I (P/T) 0.5 1 1 1 1 TOTAL 7/.5 7/1 7/1 7/1 7/1 WORKLOAD MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 07/08 PROJECTED FY 08/09 1. # of pets impounded 1449 1443 1,600 1,500 1,700 2. # of pets euthanized 490 503 550 500 550 3. # of pets adopted, reclaimed or transferred 4. # of loose dog complaints 941 671 983 787 1,100 770 1,000 790 1,100 820 5. # of dogs licensed 6. estimated # of dogs owned in City* 1,579 9,985 1687 10,682 2,600 11,462 1,900 11,146 2,100 11,959 *Estimation based on an American Veterinary Medical Association formula using population. PERFORMANCE MEASURES ACTUAL FY 05/06 ACTUAL FY 06/07 BUDGETED FY 07/08 PROJECTED FY 06/07 PROJECTED FY 08/09 1. % of impounded pets euthanized 34% 35% 34% 33% 32% 2. % of impounded pets adopted, reclaimed or transferred 65% 68% 69% 67% 65% 3. % of dogs licensed 16% 16% 23% 17% 18% DEPARTMENTAL BUDGET: GENERAL FUND 07/08 09/10 06/07 07/08 PROJECTED 08/09 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 409,261368,754 390,211 391,190 Personnel 410,467 175,493134,564 165,778 155,115 Operations 175,493 584,754503,318 555,989 546,305 585,960 157