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HomeMy WebLinkAbout08-GUSGeorgetown Utility Systems Georgetown Utility Systems consists of Administration, Energy Services (Electric Transmission and Distribution and AMR), Systems Engineering, Water Services (Pump Maintenance, Wastewater Collection, Water Distribution, Reuse Irrigation and Wastewater and Water Treatment). This division constructs, maintains, and operates the City’s utility infrastructure. The Division is responsible to maintain positive working relationships with outside organizations including the Texas Commission on Environmental Quality (formerly the Texas Natural Resources Conservation Commission) and the Texas Department of Transportation. The Division also coordinates contracts with the private sector. This Division also oversees and coordinates the “Safe Place” children’s program. The Division also oversees the City’s solid waste contract (Sanitation). Operational funding for this division comes from the General Fund (Streets), Joint Services Fund (Administration), Stormwater Drainage Fund, Electric Fund, Water Services Fund and Sanitation Fund. Georgetown Utility Systems Water Services Systems Engineering Page 112 Wastewater Page 114 Water Page 116 Administration Page 102 Sanitation Page 120 Energy Services Electric Page 104 Electric T&D Page 108 SCADA - AMR Page 110 06/07 06/07 07/08 PROPOSED BUDGET AMENDED PROJECTED NEW % BUDGET ACTUAL BASE PROGRAMS TOTAL CHANGE Electric Fund Electric 2,727,162 2,719,439 2,935,186 2,935,186 (7.9%) Electric Contracts 3,424,075 3,427,935 3,851,748 102,371 3,954,119 (15.3%) Purchased Power 29,500,000 31,622,000 40,752,000 40,752,000 (28.9%) AMR 781,063 780,566 777,960 56,591 834,551 (6.9%) T&D Operations 867,221 867,217 928,490 928,490 (7.1%) total Electric Fund 37,299,521 39,417,157 49,245,384 158,962 49,404,346 (25.3%) Water Fund Wastewater 4,714,070 4,833,677 4,759,595 27,001 4,786,596 (-1.0%) Water 8,629,253 8,734,623 9,099,980 169,337 9,269,317 (6.1%) Reuse Irrigation 169,090 168,558 198,068 198,068 (17.5%) total Water Fund 13,512,413 13,736,858 14,057,643 196,338 14,253,981 (3.8%) Other Enterprise Funds Contract Services 3,752,171 3,517,171 4,117,669 11,853 4,129,522 (17.4%) Collection Station 65,139 48,154 63,622 63,622 (32.1%) total Other Ent. Funds 3,817,310 3,565,325 4,181,291 11,853 4,193,144 (17.6%) Internal Service Funds Administration 886,022 830,633 773,251 773,251 (-6.9%) Systems Engineering 814,299 773,062 773,868 25,000 798,868 (3.3%) total Internal Svc. Funds 1,700,321 1,603,695 1,547,119 25,000 1,572,119 (-2.0%) Division Total 56,329,565 58,323,035 69,031,437 392,153 69,423,590 (19.0%) PERSONNEL SUMMARY PERSONNEL OPERATING CAPITAL TOTAL (FTE's) Electric Fund Electric 1,890,709 909,477 135,000 2,935,186 25 Electric Contracts 3,954,119 3,954,119 Purchased Power 40,752,000 40,752,000 AMR 431,415 346,545 56,591 834,551 7 T&D Operations 615,255 166,735 146,500 928,490 9 total Electric Fund 2,937,379 46,128,876 338,091 49,404,346 41 Water Fund Wastewater 693,721 4,007,375 85,500 4,786,596 12 Water 986,880 7,957,437 325,000 9,269,317 17 Reuse Irrigation 198,068 198,068 total Water Fund 1,680,601 12,162,880 410,500 14,253,981 29 Other Enterprise Funds Contract Services 4,129,522 4,129,522 Collection Station 56,628 6,994 63,622 1 total Other Ent. Funds 56,628 4,136,516 4,193,144 1 Internal Service Funds Administration 447,081 326,170 773,251 7 Systems Engineering 586,607 160,261 52,000 798,868 9 total Internal Svc. Funds 1,033,688 486,431 52,000 1,572,119 16 Division Total 5,708,296 62,914,703 800,591 69,423,590 87 (including Purchased Power) Uses & Expenses 07/08 PROPOSED BUDGET Georgetown Utility Systems 102 Georgetown Utility Systems Administration DEPARTMENT DESCRIPTION The Georgetown Utility Systems (GUS) Administration Department manages financial operations and personnel services for all departments in the division. The Department provides administrative support, including customer relations, reception, record keeping, management of Key Accounts, and secretarial services, to all departments within the division. Long-term system planning is coordinated by the Department. Administration is responsible for coordination and operation of all utilities during emergency management situations. MAJOR DEPARTMENT GOALS • Provide reliable utility services that protect the community and reflect its values. • Promote a safe and positive working environment for employees. • Ensure excellent customer service to the Georgetown community. • Promote consumer education programs for efficient utility use, conservation, and customer service. • Maintain quality utilities and transportation systems that promote well-planned development. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Continued negotiations with Wholesale Power Alliance regarding Lower Colorado River Authority (LCRA) 2016 contract renewals. • Implemented first phase of a centralized utility dispatch operations center; transitioned utility dispatchers to system operator status; implemented 24 hour operations center; and improved emergency utility responses. • Developed a plan for assuming responsibility for signalization of traffic lights within the city and implemented Phase I. • Coordinated efforts to begin South San Gabriel Wastewater Master Plan implementation. • Assumed responsibility for Sanitation Services and hired Environmental Services Customer Service Coordinator. • Hired additional administrative support staff to provide increased efficiency of administrative operations. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Continue the focus on customer service enhancement. • Expand regional approach to utility system development and planning through partnerships with utility providers and political subdivisions. • Continue implementation of the regional wastewater plan for the San Gabriel Basin. (Policy 3 / Priority G) • Continue to pursue purchase of LCRA substations and associated equipment to allow for lower transmission and transformation costs. (Policy 11 / Priority L) • Expand the Water Certificates of Convenience and Necessity (CCN) to coincide with the provision of other City services. (Policy 3 / Priority G) 103 ADMINISTRATION 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Assistant City Manager for Utilities 1 1 1 1 1 Administrative Supervisor 1 1 1 1 1 Administrative Assistant III 1 1 1 1 1 Administrative Assistant II 1 1 1 1 1 Administrative Assistant I 1 1 2 2 2 Dispatch/Customer Service Coord 2 0 0 0 0 Paralegal 1 1 1 1 1 Transportation Engineer 1 1 1 0 0 Key Account Manager 1 1 0 0 0 Claims Specialist 1 0 0 0 0 TOTAL 11 8 8 7 7 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Work orders issued 12,191 12,142 14,500 14,320 14,000 2. Contracts negotiated 97 78 90 102 100 3. Purchase orders processed 1,061 1,099 1,250 1,241 1,250 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Consumer education program contacts * 2. Customer satisfaction of field operations 3. Lost time injury/accidents 165,931 95% 3 405,059* 95% 10 140,000 96% 1 409,830* 96% 10 410,000 97% 3 * Increase due to increased informational articles in the “Georgetown City Reporter” mailed monthly with utility bills. DEPARTMENTAL BUDGET: JOINT SERVICES FUND MAJOR BUDGET CHANGES/ISSUES: Transportation Engineer was transferred to new Transportation Division in 2007/08. 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 558,852 559,210 504,571 Personnel 447,081 447,466 244,751 326,812 326,062 Operations 326,170 326,170 3,273 Capital 806,876 886,022 830,633 773,251 773,636 104 Georgetown Utility Systems Energy Services – Electric Operations DEPARTMENT DESCRIPTION The Electric Department constructs and maintains a complete system of electric conductors, switches, lines and transformers used for the distribution of electricity purchased wholesale from the Lower Colorado River Authority (LCRA) and other wholesale energy suppliers in Texas. In addition, the Department reviews plans for construction of new lines (overhead and underground), and develops design specifications that meet all safety and construction requirements. The Department installs and maintains streetlights and security lighting systems. The Department administers a tree trimming maintenance program to minimize outages and prevent damage to electric distribution equipment and lines. The Department promotes public education and provides information through safety programs. In addition, the Department monitors proposed legislation related to electric deregulation and evaluates its potential impact on the City of Georgetown and its customers. MAJOR DEPARTMENT GOALS • Maintain a nationally recognized safety record for the City’s Electric and Automatic Meter Reading (AMR) departments. • Stay abreast of issues related to the Texas electric utility industry due to deregulation. • Explore viable options to control and reduce our purchased power expenses. • Provide reliable, cost effective electric service for our customers. • Negotiate with LCRA for ownership of non-City owned Electric Substation assets. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Completed construction of Georgetown East and Georgetown South Substations and expansion of the Chief Brady Substation. • Constructed 8 miles of three phase underground lines and 9 miles of overhead lines for system expansion. • Received an Honorable Mention Safety Award from American Public Power Association (APPA) for the department’s safety accomplishments with no lost time accidents and only one reportable accident. • Continued automation of capacitors to aid in system reliability. • Continued meter testing and thermovison of major electric facilities to insure revenue and system reliability. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Continue participation in LCRA’s Market Pricing Option for a minimum 10% of our energy requirements. • Continue discussions with LCRA and the Wholesale Power Alliance, for the 2016 contract discussions and negotiations. (Policy 11 / Priority D) • Integrate an outage management software program into the electric engineering database to enhance customer service. • Complete construction of major electric feeder tie lines from Georgetown East and South Substations to connect to the electric distribution system. • Continue to convert overhead facilities to underground facilities within the historic downtown area. • Complete construction of underground feeders and transformation facilities for Citicorp data center project. • Update the City’s electric rate to recognize true cost of service by various components. Annual Percentage Customer Growth 0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 2000 2001 2002 2003 2004 2005 2006 2007 *2008 *Projected 105 ELECTRIC 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Electric Services Director 1 1 1 1 1 Electric Operations Manager 1 1 1 1 1 Electric Materials Manager 1 1 1 1 1 Electric Engineer 1 1 1 1 1 Electric Planning & Inspection Coord 1 1 0 0 0 Electric Inspector 2 2 3 3 3 Crew Leader 3 3 4 4 4 Line Technician - Apprentice 3 3 3 3 3 Line Technician 3 3 4 4 4 Line Technician - Journey 4 4 5 7 7 Electric Utility Locator 1 1 0 0 0 Substation I & C Technician 1 2 0 0 0 Substation T & D Manager 1 2 0 0 0 Substation Technician 1 2 0 0 0 Dispatch/Customer Service Coord 0 5 0 0 0 TOTAL 24 32 23 25 25 *Positions transferred to T&D Dept in 2007 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. # of street lights 2. Street light repairs 2,330 800 2,380 987 2,450 1,200 2,480 1,000 2,500 1,100 3. Underground electric locates 6,158 8,139 7,000 9,000 9,200 4. Ft of 3 phase overhead line constructed 12,000 14,000 42,240 52,800 50,000 5. Ft of 3 phase underground constructed 27,500 68,500 105,600 158,400 110,000 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Compliance with ERCOT 95% LF* 100% 100% 100% 100% 100% 2. % of system GPS 99% 99% 99% 90% 99% 3. Feeder line circuit maintenance 50% 50% 50% 40% 40% 4. Average System Availability Index 99.9% 99.9% 99.9% 99.9% 99% 5. Electric System technical training by TEEX, TEC and TechServe** 100% 100% 100% 100% 100% * ERCOT (Electric Reliability Council of Texas) Load Factor ** TEEX (Texas Engineering Extension Service), TEC (Texas Electric Cooperatives) DEPARTMENTAL BUDGET: ELECTRIC FUND MAJOR BUDGET CHANGES/ISSUES: 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 1,307,379 1,605,925 1,600,321 Personnel 1,890,709 1,944,037 832,875 777,216 777,216 Operations 909,477 909,174 307,220 299,280 340,503 Capital 135,000 135,000 2,447,474 2,682,421 2,718,040 2,935,186 2,988,211 106 Georgetown Utility Systems Energy Services - Electric Contracts The Electric Fund transfers two percent of its gross billings for utility services to the General Fund. This transfer has been viewed as a payment of franchise fees which would have been payable to the General Fund from a non- City provider of such services. This department also accounts for the contractual obligations not specific to an individual department of the fund, such as purchased power costs paid to the City's wholesale providers. Special Projects and Services include programs such as public education, energy and contracts not attributable to the Electric Department. Allocated costs for administrative or support departments are also recognized. The City maintains 195 miles of overhead electric distribution lines, 125 miles of underground distribution lines, and currently has a 205-megawatt capacity. ELECTRIC CONTRACTS BUDGET: ELECTRIC FUND MAJOR BUDGET CHANGES/ISSUES: Revenue related expenses cause variances between years. These expenses are fully recovered through utility revenues and a budget amendment at year end is typically proposed to address the weather and cost-related expenses. 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 28,915,148 29,500,000 31,622,000 Purchased Power 40,752,000 45,340,000 527,150 666,869 666,869 General Fund Allocations 793,112 742,989 1,352,249 1,531,780 1,531,780 Internal Svc Fund Allocations 1,781,464 1,770,632 760,696 928,800 932,660 Franchise Fees 1,100,169 1,210,360 226,658 296,626 296,626 Special Projects & Svcs 279,374 269,174 31,781,901 32,924,075 35,049,935 44,706,119 49,333,155 108 Georgetown Utility Systems Energy Services – Substation Transmission and Distribution (T&D) DEPARTMENT DESCRIPTION The Electric Substation Transmission and Distribution (T&D) Department is responsible for the operation and maintenance of Georgetown owned substations including 138 KV equipment, Georgetown owned equipment in Lower Colorado River Authority (LCRA) substations, the fiber optic system, remote Supervisory Control and Data Acquisition (SCADA) units, three phase meter installations, and specialized distribution equipment serving large customers. This department operates the System Control Center (SCC) which: coordinates substation operations with Electric Reliability Council of Texas (ERCOT), TXU-ED, and LCRA. The SCC also monitors the electric, water, and wastewater systems to insure safety of employees and public reliability. The Substation group will also provide fiber and radio connection to traffic signal light cameras along with assisting with maintenance of the electronics. MAJOR DEPARTMENT GOALS • Monitor electric distribution system to ensure safety of employees. • Maximize electric system reliability. • Minimize outages. • Maintain City’s fiber network communication system. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Purchased Outage Management System (OMS) & Interactive Voice Response (IVR) System to enhance operations, customer response, and minimize outages. • Completed construction of City owned Georgetown South and Georgetown East Substations. • Completed installation of City owned transformer and breakers in LCRA Chief Brady Substation. • Established Substation operation group to maintain, operate, and switch City owned Substations. • Established System Control Center; began training operators and establishing formalized switching procedures. • Completed long range fiber optic plan and installed first phases linking Substations to Georgetown Municipal Complex (GMC), and provided infrastructure for new Georgetown Communications and Technology (GCAT) building. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Continue the process of acquiring ownership of non-City owned electric assets. • Continue upgrading and expanding the fiber optic data and utility networks which connects all City owned facilities and critical customers. • Enhance the control functions of the SCADA system as the City’s electric, water, and wastewater systems continue to grow and benefit from automated controls. • Continue the development of the System Control Center into an ERCOT approved center. • Develop and implement department testing of large utility customer meters. • Develop formalized switching of the electric and water systems and implement tracking procedures to improve productivity. • Install and integrate a fiber system for monitoring cameras at City operated traffic signal lights throughout the city. (Policy 11 / Priority L) 109 T & D OPERATIONS 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Substation T & D Manager 0 0 1 1 1 System Control Manager 0 0 1 1 1 Electric Utility Locator 0 0 1 1 1 Substation I & C Technician 0 0 1 1 1 Substation Technician 0 0 1 1 1 System Operator 0 0 1 1 1 Utility System Operator 0 0 3 3 3 TOTAL 0 0 9 9 9 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Work orders issued 12,191 11,962 14,000 15,000 16,000 2. Switching orders issued 0 0 0 200 400 3. Underground locates 6,158 4,399 7,000 6,000 7,000 4. Telephone calls N/A N/A N/A 23,669 25,000 5. Radio calls N/A N/A N/A 7,000 15,000 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. System reliability N/A N/A 99.9% 99.9% 99.9% 2. Switching accuracy N/A N/A N/A 99.99% 99.99% DEPARTMENTAL BUDGET: ELECTRIC FUND MAJOR BUDGET CHANGES/ISSUES: 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 470,246 470,242 Personnel 615,255 615,394 120,475 120,475 Operations 166,735 166,735 276,500 276,500 Capital 146,500 121,500 867,221 867,217 928,490 903,629 110 Georgetown Utility Systems Energy Services – SCADA-Automatic Meter Reading (AMR) DEPARTMENT DESCRIPTION The Supervisory Control and Data Acquisition-Automatic Meter Reading (SCADA-AMR) Department is responsible for operation, maintenance, and gathering of customer utility consumption data. This is accomplished by operation of a fixed wireless network and a mobile collection system for use by Utility Billing in preparing customers’ water and electric billings. A power line carrier system is used for the City’s large commercial and industrial electric customer’s billing. The Department also maintains the City’s electric, pumping, water and wastewater facilities via a Supervisory Control and Data Acquisition (SCADA) data/control network. The department currently provides monitoring and control capabilities for 9 electric distribution substations and 10 automated capacitor banks. This includes the transmission and transformation facilities associated with these substations. On the water/wastewater utilities AMR has SCADA on 27 lift stations, 7 pumping stations, 3 water treatment plants, 5 wastewater treatment plants, and 8 well sites, as well as the emergency notification sirens. The department is responsible for maintaining the GUS’s operations computer network security, configuration, databases and the back-up of these systems. MAJOR DEPARTMENT GOALS • Assist utility customers in conservation efforts by providing accurate, individualized water and electric consumption data. • Ensure that 96% of AMR electric and water meters are read electronically and accurately. • Enhance the control functions of the SCADA system as the City’s water, wastewater and electric systems continue to grow and benefit from automated controls. • Expand the large commercial and industrial electric metering program in preparation to meet the Electric Reliability Council of Texas (ERCOT) protocols for electric deregulation of Interval Data Recorder (IDR) metering on customers with a peak demand greater than 750kW. • Expand deployment of water and electric Encoder Receiver Transmitters (ERT’s) to new growth areas of the City’s utility system. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 h Reviewed AMR fixed radio network testing data and gathered proposals for expanding/upgrading the AMR network to all sections of the water and electric service areas. h Maintained AMR deployment for new electric and water meters. Completed AMR deployment of Instrumentation and Control (I&C) electric customers. h Completed SCADA interface and assisted the substation department with local controls for the new electric south & east substations to allow for daily reporting, operations, and to assist during power restoration. h Completed AMR deployment of I&C electric customers. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Start the implementation of AMR fixed radio network expansion/upgrade to allow the AMR network to cover all sections of the water and electric service areas. (Policy 11 / Priority L) • Implement in-house maintenance and testing program for the SCADA system and field devices with the water department personnel. • Complete SCADA interface and assist with local controls for the new substations at project Lone Star to allow for daily reporting, operations, and to assist during power restoration. • Work with the Electric and Water departments on the replacement/upgrade of end point devices to coincide with the AMR fixed network project. ERT’s INSTALLED 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 20,000 03/04 04/05 05/06 06/07 *07/08 Electric Water *Projected 111 AUTOMATIC METER READING (AMR) 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Technician I 1 1 0 0 0 Technician II 1 1 2 2 2 AMR System Operator 1 2 2 2 2 AMR Meter Reader 1 1 1 1 1 SCADA Systems Operator/Tech 1 1 1 1 1 Wireless Information Systems Manager 1 1 1 1 1 TOTAL 6 7 7 7 7 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Electric ERTs installed 16,981 18,039 19,200 19,300 20,600 2. Water ERTs installed 15,821 17,319 16,200 18,150 19,400 3. SCADA system tags 11,458 12,905 21,000 26,000 28,500 4. Work orders completed 2,347 5,106 3,600 3,100 3,200 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. AMR meters read monthly 95% 95% 96% 96% 96% 2. Cell Control Unit (CCU) success rate (7/24/365) 99% 99% 99% 99% 99% 3. SCADA uptime (7/24/365) 99.7% 99.7% 99.7% 99.8% 99.7% DEPARTMENTAL BUDGET: ELECTRIC FUND MAJOR BUDGET CHANGES/ISSUES: $3.5 million is included in Electric CIP for AMR replacement/upgrade in 2007/08 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 320,902 381,393 380,896 Personnel 431,415 431,620 403,008 344,706 344,706 Operations 346,545 346,545 54,964 54,964 Capital 56,591 337,495 723,910 781,063 780,566 834,551 1,115,660 112 Georgetown Utility Systems Systems Engineering DEPARTMENT DESCRIPTION The Systems Engineering Department is responsible for the coordination and installation of Capital Improvement Projects (CIP’s) using consultant design engineering firms; assists in negotiations for the acquisition of easements and rights-of-way; provides inspection, testing services and contract management for these projects. The Department manages and maintains utility system models for departments within the Georgetown Utility Systems Division, including: Water, Electric, Stormwater Drainage, Streets, Wastewater and Water Reuse. The Department develops and maintains construction standards and specifications for CIP and Development construction projects. Systems Engineering supports the review of development plans and provides inspection, testing and contract management for the installation of these facilities. MAJOR DEPARTMENT GOALS • Provide superior quality inspection and quality control for CIP and development infrastructure construction. • Establish and maintain successful asset management practices within Georgetown Utility Systems (GUS). • Apply modern technology to reduce the cost and disruption of utility service. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Digitally archived utility records and developed a web compatible database of the utilities as-built drawings that is searchable. • Updated City Construction Specifications and Standards guidelines. • Maintained the water and wastewater models in order to operate the systems and determine the utilities capacity for future development. • Provided successful project management on the Austin Avenue widening project in coordination with Texas Department of Transportation (TxDOT). MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Work with the engineering and development community to continue to update City Construction Specifications and Standards guidelines. • Update Pavement Management Information System (PMIS) as required for Governmental Accounting Standards Board (GASB). • Create a master plan for infrastructure in the downtown overlay district and determine the improvements needed to serve the existing and future economics developments, which is consistent with downtown overlay district plan. (Policy 4 / Priority C) • Inventory the City’s stormwater drainage system and prepare for the regulatory changes in 2010. (Policy 2 / Priority G) • Begin engineering capital improvements required by 2005 Annexation Plan. CIP PROJECT COSTS $0 $2,000,000 $4,000,000 $6,000,000 $8,000,000 $10,000,000 $12,000,000 $14,000,000 $16,000,000 $18,000,000 $20,000,000 03/04 04/05 05/06 06/07 *07/08 Pr o j e c t C o s t s 0 5 10 15 20 25 30 35 40 # o f P r o j e c t s Project Costs # of Projects *Projected 113 SYSTEMS ENGINEERING 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Systems Engineering Manager 1 1 1 1 1 CIP Field Supervisor 1 1 1 1 1 CIP Field Inspector 3 3 3 3 3 Utility Systems Information Manager 1 1 1 1 1 Systems Engineering Technician 1 1 1 1 1 Project Manager 2 2 2 1 1 GIS/GPS 0 1 1 1 1 TOTAL 9 10 10 9 9 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Capital Improvement Projects: # of projects 27 34 18 29 29 Project budget $14,161,375 $13,683,500 $9,880,000 $15,875,548 $22,077,000 Construction costs $13,537,187 $12,763,500 $8,398,000 $13,804,800 $19,197,400 2. GTEC Projects # of projects 6 9 13 9 3 Project budgets $12,538,833 $12,538,833 $11,000,000 $15,830,490 $725,000 3. Development Projects: # of projects 76 97 125 130 125 4. Easement/Right-of-Way: Acquisitions/research 30 97 100 97 100 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. % CIP projects – design complete 100% 40% 50% 50% 50% 2. % CIP projects under construction 3. % CIP Projects within budget 100% 100% 100% 100% 50% 100% 50% 100% 50% 100% DEPARTMENTAL BUDGET: JOINT SERVICES FUND MAJOR BUDGET CHANGES/ISSUES: 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 569,492 622,703 622,696 Personnel 586,607 587,077 106,031 150,366 150,366 Operations 160,261 159,118 40,000 41,230 Capital 52,000 715,523 814,299 773,062 798,868 746,195 114 Georgetown Utility Systems Water Services - Wastewater DEPARTMENT DESCRIPTION The Wastewater Department is responsible for the operation and maintenance of infrastructure that provides wastewater for over 13,900 customers. Wastewater infrastructure includes 5 treatment plants (San Gabriel, Dove Springs, Pecan Branch, Cimarron Hills, and Berry Creek) totaling 7 MGD of capacity, 31 pumping stations, 4,400 manholes, and 260 miles of wastewater collection mains. Department activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance at pumping facilities, jet cleaning and camera inspection of collection mains and manholes, and acceptance of new facilities constructed by developers, repair and preventive maintenance of collection mains, and troubleshooting and repair of system blockages. The operation and maintenance of treatment facilities is performed by the Brazos River Authority (BRA) under a five-year contract that began in October 2003. MAJOR DEPARTMENT GOALS • Maintain an adequate treatment capacity to allow for future growth of the community. • Maintain or exceed all regulatory standards for wastewater service (discharge limits, system integrity). • Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. • Expand the wastewater system to provide service and minimize the proliferation of septic systems. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Incorporated wastewater main repairs with street projects to improve service and minimize damage to new streets. • Updated the Water Services Qualifications manual to refine training requirements for staff advancement. • Commenced operation of the expanded Dove Springs Wastewater Treatment Plant. • Completed repairs on all system flaws identified in the FY 05/06 Edwards Aquifer Testing Program. • Conducted FY06/07 Edwards Aquifer testing on 759 manholes and 230,000 ft of collection main. • Executed a contract with Water Oak development that will result in the provision of wastewater service to the South San Gabriel basin. • Executed a contract with Oaks of San Gabriel to pay for the expansion of the Cimarron Hills Wastewater Treatment Plant (WWTP). • Commenced discussions with the BRA regarding the provision of regional wastewater service using the City’s wastewater infrastructure. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Implement Year 6 (of 8 year plan) of testing for Edwards Aquifer requirements, and complete repairs identified in year 5 of testing. • Update 10-year CIP plan and develop new wastewater impact fee, including a new defined area fee for the north Berry Creek basin. • Implement wastewater sampling program required as a part of new wastewater rates. • Execute an Sanitary Sewer Overflow Initiative agreement with the TCEQ and implement agreement elements: ‚ capacity upgrades in the CIP ‚ continued inspections via the Edwards Aquifer program ‚ system flow monitoring ‚ review of grease ordinance WASTEWATER SERVICE CUSTOMERS AND WORK ORDERS 0 2,000 4,000 6,000 8,000 10,000 12,000 14,000 16,000 18,000 20,000 04/05 05/06 06/07 *07/08 Wa s t e w a t e r C u s t o m e r s 0 500 1,000 1,500 2,000 2,500 3,000 W o r k O r d e r s Customers Work Orders *Projected 115 WATER SERVICES WASTEWATER 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Water Services Supervisor 1 1 1 0 0 Water Services Team Leader 2 2 2 2 2 Water Services Operator 1 1 1 1 1 Water Services Technician 5 5 7 7 7 Water Services Apprentice 3 4 2 2 2 TOTAL (FT/PT) 12 13 13 12 12 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Wastewater service customers 14,475 15,782 15,795 16,500 17,250 2. Wastewater treated (MG) 1,197 1,077 1,325 1,450 1,450 3. Work orders 2,525 864 1,200 900 1,000 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Average work order backlog 35 150 200 100 100 2. Unauthorized discharges 8 12 8 12 10 DEPARTMENTAL BUDGET: WATER SERVICES FUND MAJOR BUDGET CHANGES/ISSUES: 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 563,720 677,121 692,105 Personnel 693,721 694,252 581,296 717,529 717,529 Operations 623,091 622,491 5,028 60,500 156,686 Capital 60,500 60,500 1,150,044 1,455,150 1,566,320 Subtotal - Operations 1,377,312 1,377,243 1,572,782 1,733,211 1,733,211 Plant 1,961,625 1,961,625 127,453 144,900 152,805 Franchise Fees 154,000 160,420 129,128 148,847 148,847 General Fund Allocations 143,509 134,440 757,912 706,962 706,962 Internal Svc Fund Allocations 903,822 882,205 Leases/Maint.181,328 181,328 32,492 525,000 525,000 Spec. Svc / Legal 65,000 3,769,811 4,714,070 4,833,145 4,786,596 4,697,261 116 Georgetown Utility Systems Water Services - Water DEPARTMENT DESCRIPTION The Water Services Utility is responsible for the operation and maintenance of infrastructure that provides potable water for over 18,100 customers. Water infrastructure includes 4 treatment plants with associated intake structures and wells (Lake Georgetown, San Gabriel Park, Southside, and Berry Creek) totaling 27.5 MGD of capacity, 12 storage tanks with a total storage capacity of 13.4 MG, 8 water pumping stations, 292 miles of water distribution piping including valves, 2,400 fire hydrants, and 18,100 meters. Department activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance at pumping facilities, inspection and acceptance of new facilities constructed by developers, repair and preventive maintenance of piping and valves, testing and maintenance of system metering, and routine sampling of water for proper process controls. The operation and maintenance of treatment facilities is performed by Operations Management International under a five-year contract that began in October 2003. MAJOR DEPARTMENT GOALS • Maintain an adequate supply of water to allow for future growth of the community. • Maintain or exceed EPA and TCEQ standards for water service (pressure, flow, and water quality). • Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. • Expand the system to provide water service throughout our franchise area. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Incorporated water main upgrades with street projects to improve service and minimize damage to new streets. • Updated the Water Services Qualifications manual to refine training requirements for staff advancement. • Executed a contract with the BRA for additional water supply through 2041. • Executed a contract with ABG Development that resulted in the payoff of the Escalera water line. • Executed a contract with Cricket Communications for the use of space on the Central Elevated Storage Tank (EST). • Continued organizational changes to make field operations more efficient without increasing staffing. • Commenced discussions with Jonah Special Utility District (SUD) regarding the transfer of certain Certificates of Convenience and Necessity (CCN) west of SH 130. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Revise the 10-year CIP and develop an updated water impact fee. • Develop and implement a valve maintenance program. • Expand the leak detection program using in-house personnel. • Implement the Water Conservation Plan elements to reduce per capita usage: • Landscape Irrigation Conservation Pilot • Customer notification system • Replace and automate remaining obsolete water meters to improve billing efficiency. • Negotiate franchise agreements with neighboring utilities operating within the city limits. WATER SERVICE CUSTOMERS AND WORK ORDERS 0 5,000 10,000 15,000 20,000 25,000 04/05 05/06 06/07 *07/08 Wa t e r C u s t o m e r s 2,000 2,100 2,200 2,300 2,400 2,500 2,600 W o r k O r d e r s Customers Work Orders *Projected 117 WATER SERVICES WATER 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Water Services Director 0 0 0 1 1 Water Services Operations Manager 0 0 0 1 1 Water Services Manager 1 1 1 0 0 Water Services Supervisor 1 1 1 1 1 Water Services Team Leader 2 2 2 2 2 Water Services Technician 1 1 1 1 1 Water Services Apprentice 9 11 11 11 11 TOTAL (FT/PT) 14 16 16 17 17 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Water service customers 16,600 17,881 18,750 18,600 19,500 2. Annual production (MG) 3,179 4,500 4,000 4,000 4,500 3. Work orders completed 2.574 2,102 2,750 2,250 2,350 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Maintenance work order backlog 185 35 20 30 30 2. Annual water loss (%) 22% 18% 18% 16% 15% DEPARTMENTAL BUDGET: WATER SERVICES FUND MAJOR BUDGET CHANGES/ISSUES: 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 649,210 791,666 761,102 Personnel 986,880 987,226 777,378 1,238,445 1,238,445 Operations 976,482 976,482 559,986 391,500 447,293 Capital 300,000 600,000 1,986,574 2,421,611 2,446,840 Subtotal - Operations 2,263,362 2,563,708 1,704,329 1,737,000 1,808,000 Plant 1,892,000 1,990,000 1,374,864 1,757,025 1,757,025 BRA - Water Purchases 1,850,000 1,860,000 223,811 233,900 242,695 Franchise Fee 251,900 261,500 205,457 225,017 225,017 General Fund Allocations 212,466 199,038 967,287 1,052,547 1,052,547 Internal Svc Fund Allocations 1,298,255 1,281,634 Leases & Maintenance 209,181 209,181 1,009,135 1,202,153 1,202,153 Special Projects & Svcs 1,292,153 1,167,153 7,471,457 8,629,253 8,734,277 9,269,317 9,532,214 118 Georgetown Utility Systems Water Services – Reuse Irrigation DEPARTMENT DESCRIPTION The Reuse/Irrigation Department is responsible for the operation and maintenance of infrastructure that treats and distributes reuse irrigation water to five major irrigation customers. Reuse Irrigation infrastructure includes 3 storage tanks with a total capacity of 2.3 MG, 11 miles of piping and valves, and 3 major pumping stations. Department activities are regulated by the Texas Commission on Environmental Quality (TCEQ) and the Environmental Protection Agency (EPA). Department activities include: periodic operational checks and preventive maintenance at pumping facilities, inspection and acceptance of new facilities, repair and preventive maintenance of piping and valves, testing and maintenance of metering, and routine sampling of water for proper process controls. MAJOR DEPARTMENT GOALS • Maintain or exceed TCEQ standards for reuse irrigation service (water quality). • Operate and maintain the system in a cost efficient manner to provide for the lowest possible service rates for our customers. • Expand the reuse irrigation system to reduce the dependence on potable water for irrigation. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Commenced construction of the reuse irrigation line from the Pecan Branch Treatment Plant to the Airport irrigation pump station to provide reuse water to the station for use at Sun City. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Complete construction of the reuse irrigation line from the Pecan Branch Treatment Plant to the Airport Irrigation pump station to provide reuse water to the station for use at Sun City. • Complete the upgrade of the San Gabriel Park reuse distribution system to improve system reliability. • Begin installation of the San Gabriel to Smith Branch Interconnect and related peak flow improvements to maximize wastewater effluent available for reuse. 119 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Annual Production (MG) 277 407 402 252 332 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Reuse / NPI Ratio N/A .8 .8 .8 .85 DEPARTMENTAL BUDGET: WATER SERVICES FUND MAJOR BUDGET CHANGES/ISSUES: 06/07 08/09 05/06 06/07 PROJECTED 07/08 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 149,434 163,390 163,390 Operating 192,968 192,968 5,274 5,700 5,168 Franchise Fee 5,100 5,100 154,708 169,090 168,558 198,068 198,068 120 Georgetown Utility Systems Sanitation DEPARTMENT DESCRIPTION The City contracts with Texas Disposal Systems (TDS) to provide trash removal services to residential and commercial customers. The Contractor provides all curbside garbage and recycling pickup for City customers, and operational management of the public collection station. Additionally, this department funds and participates in neighborhood clean-up events. Also included in this department are allocated costs for administrative and support services. Oversight responsibilities and monitoring of these services are managed through Georgetown Utility Systems (GUS) Administration. MAJOR DEPARTMENT GOALS • Protect the environment and contribute to community cleanliness and appearance. • Deliver consistent, reliable, convenient and safe services to the Georgetown community. • Protect public health by providing for regular removal of trash and rubbish. • Increase participation in sanitation programs and events through proactive communication with citizens. MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2006/2007 • Expanded off-site opportunities by providing a recycling station in downtown Georgetown. • Received and implemented the Capital Area Council of Governments (CAPCOG) grant to upgrade the Collection Station into a functioning Transfer Station and Recycling Center. • Worked with TDS and utility departments to rehabilitate the closed landfill area to meet TCEQ standards and for future use. • Worked with TDS and consultants to develop a Stormwater Management Plan and Site Plan for the Collection Station and closed landfill area. • Renegotiated a sanitation contract with TDS, dividing it into two independent contracts, one for solid waste collection and disposal services, and one for the management of the collection station. • Developed a city-wide, reoccurring curbside bulky waste collection program for sanitation customers. MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2007/2008 • Create an E-Waste Recycling Center at the Citizens’ Collection Station to provide for local disposal of computers and other electronic waste. • Create a quarterly household hazardous waste voucher program for City utility customers to enable customers to use a permitted and registered facility to dispose of household hazardous waste. • Apply for CAPCOG solid waste and collection station funds (as available) to provide continued site improvements, and public education on the benefits of recycling, and available recycling opportunities. • (Policy 3 / Priority I) • Promote sales and use of landscaping supplies such as mulch, soil additives and compost. (Policy 3 / Priority I) • Develop a commercial recycling program. (Policy 11 / Priority I) • Encourage recycling at all City facilities. (Policy 3 / Priority I) • Increase education through aggressive advertisements promoting the City’s recycling and composting programs. (Policy 6 / Priority I) POUNDS OF SOLID WASTE COLLECTED (in millions) 36.0 36.8 35.2 35.9 35.5 36.9 0 5 10 15 20 25 30 35 40 #' s i n m i l l i o n s 01/02 02/03 03/04 04/05 05/06 *06/07 *Projected 121 SANITATION 05/06 ACTUAL 06/07 ORIGINAL BUDGET 06/07 FINAL / ACTUAL 07/08 ADOPTED 08/09 PROPOSED Environmental Services Manager 0 0 0 1 1 TOTAL (FT/PT) 0 0 0 1 1 WORKLOAD MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Avg. # of homes served monthly 14,172 15,667 15,800 16,118 16,440 2. Total pounds of residential solid waste collected 35,927,073 38,418,500 36,972,000 37,879,440 38,409,752 3. Avg. pounds of solid waste collected per home weekly 49 47 45 47 46 4. Avg. # of commercial accounts 904 904 970 935 970 PERFORMANCE MEASURES ACTUAL FY 04/05 ACTUAL FY 05/06 BUDGETED FY 06/07 PROJECTED FY 06/07 PROJECTED FY 07/08 1. Recycling participation rate 33% 39% 40% 37% 40% 2. % of residential customer complaints compared to service opportunities .085% 0.04% .080% .013% .011% 3. % of commercial complaints as compared to service opportunities .079% .080% .075% .10% .11% DEPARTMENTAL BUDGET: SANITATION FUND MAJOR BUDGET CHANGES: Oversight for the solid waste contract is managed by GUS. The City’s contract expired on September 30, 2006 and has been renegotiated. The new contract will be implemented October 1, 2007 05/06 07/08 04/05 05/06 PROJECTED 06/07 ESTIMATED ACTUAL BUDGET ACTUAL ADOPTED BASE 233,195 187,653 737,653 Operations 220,849 220,849 64,045 66,800 73,700 Franchise Fees 80,000 84,000 40,582 42,934 42,934 General Fund Allocations 43,917 42,750 176,218 189,662 189,662 Joint Svs Allocations 213,788 214,267 2,467,654 2,628,002 2,908,002 Contracted Services 3,205,000 3,302,000 2,981,694 3,115,051 3,951,951 3,763,554 3,863,866