HomeMy WebLinkAbout07-Fire ServicesFire
Services
The Fire Services Division is comprised of the Administration, Operations, and Prevention and Community Analysis
Departments. These three departments have an interdependent working relationship to accomplish specific
objectives. The broad goal of the division is to protect life and property, and provide for efficient customer service.
This is accomplished by the ability of a team organization to deliver a variety of services to the public. In 2001/02,
the City’s code enforcement efforts were centralized within the Division. The Division also created a billing special
revenue fund to account for service reimbursements in which the proceeds are used for fire equipment only. Internal
programs and procedures are designed to support activities and standards necessary to ensure quality service,
legal compliance, and fiscal accountability.
Operations
Page 78
Prevention & Community Analysis
Page 80
Fire Services
Administration
Page 76
01/02 03/04
00/01 01/02 PROJECTED ESTIMATED
ACTUAL BUDGET ACTUAL BASE
Fire Administration 366,385 410,726 391,729 389,855 (-0.5%)412,076
Fire Prevention/Community Analysis 283,903 332,711 330,336 327,095 (-1.0%)332,118
Fire Operations 2,451,083 2,622,900 2,621,211 2,629,849 (0.3%)2,729,141
Fire Billing for Services SRF 49,400 103,800 (110.1%)103,800
Division Total 3,101,371 3,366,337 3,392,676 3,450,599 (1.7%)3,577,135
* Percent change of 02/03 Adopted from 01/02 Projected Actual
00/01 01/02 01/02 03/04
PERSONNEL SUMMARY ACTUAL BUDGET ACTUAL PROJECTED
Fire Administration 4 4 4 4
Fire Operations 43 43 43 46
Fire Prevention and
Community Analysis 5/1 5/.5 5/.5 5/.5
Total (FT/PT) 52/1 52/.5 52/.5 55/.555/.5
Fire Services
4
46
5/.5
02/03
ADOPTED
02/03
ADOPTED
(% Change*)
Personnel
84%
Operations
16%
103,800
327,095
389,855
2,629,849
0 500,000 1,000,000 1,500,000 2,000,000
Fire Billing for Svcs
SRF
Prevention
Administration
Operations
76
Fire Services
Administration
DEPARTMENT DESCRIPTION
The Administration Department ensures that quality service is provided
to the community by directing and supporting all departments in the Fire
Services Division. Direction is provided through an emphasis on open
communication and participation from all levels in the decision making
process, which ensures proper planning, coordination and oversight of
division activities, including the Billing for Services program.
MAJOR DEPARTMENT GOALS
h Ensure a continuous and progressive environment that facilitates the acquisition, development, and
monitoring of knowledge and skills necessary to enable Fire Services to safely provide the best possible
services.
h Provide efficient and effective management of Fire Services.
h Provide a revenue source for apparatus, equipment, and public fire education by billing for services,
minimizing financial impact on the general fund.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2001/2002
h Developed and implemented a Special Event fee collection system for the activities and services within the
permitting process to streamline the workflow and improve customer service.
h Formalized and adopted an automatic alarm response plan with Round Rock to enhance staffing and
apparatus availability for emergency situations.
h Implemented billing for services to subsidize the cost of fire apparatus and equipment.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2002/2003
h Review and analyze internal Standard Operating Guidelines to ensure compliance with Local, State and
Federal Mandates.
h Develop and implement Lotus Notes applications in order to automate current handwritten and manual
processes allowing end users to easily retrieve and complete informational data processes.
h Formalize and adopt an automated alarm response plan with the City of Round Rock for emergency
responses.
h Research Georgetown’s Rural Fire Protection District boundaries and evaluate the possible establishment of
an Emergency Service District (ESD).
ADMINISTRATION
00/01
ACTUAL
01/02
BUDGET
01/02
ACTUAL
02/03
ADOPTED
03/04
PROJECTED
Fire Chief
Administrative Manager
Administrative Assistant
Staff Assistant
Total
1
1
1
1
4
1
1
1
1
4
1
1
1
1
4
1
1
1
1
4
1
1
1
1
4
FIRE SERVICES COST PER CAPITA
$0
$25
$50
$75
$100
$125
$150
99/00 00/01 01/02 02/03*
77
WORKLOAD MEASURES
ACTUAL
FY 99/00
ACTUAL
FY 00/01
BUDGETED
FY 01/02
PROJECTED
FY 01/02
PROPOSED
FY 02/03
1. Public presentations 30 30 38 30 40
2. Processed Special Event permits 79 87 125 100 100
3. # of invoices for billing for services N/A N/A 913 913 913
4. # of open records requests 49 48 51 51 175
5. # of policy revisions and new
policies written and implemented 5 25 25 16 25
PERFORMANCE MEASURES
ACTUAL
FY 99/00
ACTUAL
FY 00/01
BUDGETED
FY 01/02
PROJECTED
FY 01/02
PROPOSED
FY 02/03
1. Fire Services cost per capita $89 $109 $109 $119 $128
2 Firefighters per 1,000 population 1.25 1.12 1.35 1.23 1.27
3 . I S O R a t i n g * 44444
*ISO (Insurance Services Office) is a company that rates Fire Departments nationwide on their ability and resources to fight fires. The rating is
on a 1 to10 scale, 1 being the best possible rating, 10 being the worst. The insurance industry uses these ratings to determine homeowner’s
insurance rates.
DEPARTMENTAL BUDGET: GENERAL FUND
MAJOR BUDGET CHANGES/ISSUES:
In 2002/03, mold was remediated at Station 2, furnishings were replaced and mold was removed by Advanced
Mold Remediation. Unforeseen costs, due to events of 09/11, for weapons of mass destruction (WMD) responses
were purchased for emergency personnel in order to respond to anthrax calls and bomb threats.
01/02 03/04
00/01 01/02 PROJECTED 02/03 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
206,968 224,668 223,229 Personnel 230,563 231,208
159,417 186,058 168,500 Operations 159,292 180,868
366,385 410,726 391,729 389,855 412,076
78
Fire Services
Fire Operations
DEPARTMENT DESCRIPTION
The Fire Operations Department provides the firefighting forces and
resources necessary for emergency incident response to anyone within
the service area in order to save lives and minimize property damage.
The Department also provides for training, professional development,
safety, and communications. Firefighters are informed of the latest
health and safety issues and receive mandated training by the Texas
Commission on Fire Protection, Texas Department of Health, and Texas
Natural Resource Conservation Commission, ensuring that the
requirements for the Insurance Service Office rating system are met.
MAJOR DEPARTMENT GOALS
• Maintain an operational readiness level that will meet the emergency demands of the community.
• Provide firefighting forces and resources necessary to execute quick, effective, skillful, and caring responses to
emergency situations.
• Provide high quality first responder service as part of an integrated emergency medical care system.
• Maintain a safe, healthy, well-trained and high performing workforce.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2001/2002
h Evaluated the Candidate Physical Ability Test (CPAT) for new hires for possible implementation in 2002/2003.
h Implemented an officer development program for personnel working higher-class positions to ensure
professional standards are maintained.
h Developed and implemented an annual inspection and records management program for personal protective
equipment in accordance with the Texas Commission on Fire Protection and National Fire Protection
Association.
h Researched and developed a replacement program for Personal Protective Equipment (PPE).
h Developed a 911 Addressing plan review form in conjunction with Fire Prevention, to ensure concise formal
customer notification.
h Developed and implemented a “2 In/2 Out” policy to comply with Senate Bill 382, which requires 4 firefighters
initially at structure fires.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2002/2003
h Design and build a self-contained breathing apparatus confidence course.
h Develop and implement a biannual flow test and maintenance program for self-contained breathing apparatus
(SCBA) to meet Texas Commission on Fire Protection and Senate Bill 382 requirements.
h Review the hiring and promotional process for standardization.
h Hire 3 additional firefighters to assist in complying with Senate Bill 382.
h Reinstate the annual firefighter physical program to ensure staff readiness for emergency situations.
OPERATIONS
00/01
ACTUAL
01/02
BUDGET
01/02
ACTUAL
02/03
ADOPTED
03 /04
PROJECTED
Assistant Operations Chief/911 Addressing
Captain
Lieutenant
Apparatus Operator
Firefighter
Total
0
3
12
12
15
43
0
3
12
12
15
43
1
3
12
12
15
43
1
3
12
12
18
46
1
3
12
12
18
46
FIRE CALLS FOR SERVICE
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
99/00 00/01 01/02 02/03*
79
WORKLOAD MEASURES
ACTUAL
FY 99/00
ACTUAL
FY 00/01
BUDGETED
FY 01/02
PROJECTED
FY 01/02
PROPOSED
FY 02/03
1. Alarm incidents 3,200 3,277 3,300 3,400 3,500
2 . S t r u c t u r e f i r e s 5 45 56 56 56 5
3. Medical emergencies 1,775 1,782 1,900 1,900 2,000
4. Hrs. of Professional Development
and Continuing Education 3,229.54 4,523 3,400 4,700 5,000
Measures are calculated by calendar year as required by the State of Texas.
PERFORMANCE MEASURES
ACTUAL
FY 99/00
ACTUAL
FY 00/01
BUDGETED
FY 01/02
PROJECTED
FY 01/02
PROPOSED
FY 02/03
1. % of structure fires contained to
the room or area of origin
2.6% 4.9% 2.5% 4.9% 4%
2. % of medical emergencies with a
5 minute or under response time
65% 65% 65% 65% 62%
3. # of fire hydrants tested and
painted
30 30 1,100 1,100 1,100
4. % of emergency incidents with a 5
minute or under response time
61% 53% 92% 53% 53%
5. % of required training met 31.3 % 43.8 % 33 % 43 % 48.5 %
DEPARTMENTAL BUDGET: GENERAL FUND
MAJOR BUDGET CHANGES/ISSUES:
The option for voter approval to implement Civil Service Standards for Georgetown Fire Services is included on the
November 2002 ballot. Should this initiative be adopted, additional costs would be incurred in the 2003/04 budget.
01/02 03/04
00/01 01/02 PROJECTED 02/03 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
2,000,530 2,170,334 2,168,648 Personnel 2,390,751 2,458,581
414,497 452,566 452,563 Operations 239,098 270,560
36,056 Capital
2,451,083 2,622,900 2,621,211 2,629,849 2,729,141
80
Fire Services
Prevention and Community Analysis
DEPARTMENT DESCRIPTION
The Fire Prevention and Community Analysis Department seeks to
prevent the incidence of hostile fires and other emergencies that pose a
threat to the lives and property of Georgetown residents. The
department’s goal is to educate the community regarding fire and safety
prevention, enforce fire codes and other City codes and ordinances, and
ensure that structures are engineered and built to prevent fire and
decrease hazards.
MAJOR DEPARTMENT GOALS
h Maintain a comprehensive public education program designed to increase awareness, provide information,
and change behavior in order to manage fire, injury and natural hazards in the community.
h Promote a positive image to the community by bringing services to the neighborhoods and soliciting
community involvement.
h Investigate all fires and explosions and vigorously pursue criminals who commit the crime of arson.
MAJOR DEPARTMENT ACCOMPLISHMENTS FOR FISCAL YEAR 2001/2002
h Developed a self-inspection program for the small businesses in Georgetown to meet fire inspection demands
but held off due to ISO requirements.
h Developed a Code Enforcement marketing plan to better educate citizens on laws, ordinances, and violations.
h Identified health and safety community needs by organizing neighborhood cleanups.
h Re wrote the Special Event Ordinance to identify sign requirements and committee members.
h Reconstructed and remodeled the Fire Inspection and Code Enforcement office to a cohesive work
environment and provide for customer service needs.
MAJOR DEPARTMENT STRATEGIES FOR FISCAL YEAR 2002/2003
h Develop and implement a residential Knox Box program in the Sun City neighborhood for quick access for
emergency responses.
h Expand the Risk Watch program to include the new and middle schools of the Georgetown school district to
increase awareness and provide information for our youth.
h Develop and implement a permit and licensing process for Fire Protection Systems installers to protect
citizens from unprofessional and deceptive business practices.
PREVENTION & COMMUNITY
ANALYSIS
00/01
ACTUAL
01/02
BUDGET
01/02
ACTUAL
02/03
ADOPTED
03/04
PROJECTED
Fire Marshal 1 1 1 1 1
Municipal Code Inspector 2 2 2 2 2
Municipal Code Supervisor 1 1 1 1 1
Fire Code Inspector 1 1 1 1 1
Fire Code Inspector (PT) 1 .5 .5 .5 .5
Total (FT/PT) 5/1 5/.5 5/.5 5/.5 5/.5
CODE ENFORCEMENT VIOLATIONS
0
500
1,000
1,500
2,000
2,500
3,000
3,500
99/00 00/01 01/02 02/03*
81
WORKLOAD MEASURES
ACTUAL
FY 99/00
ACTUAL
FY 00/01
BUDGETED
FY 01/02
PROJECTED
FY 01/02
PROPOSED
FY 02/03
1. Education presentations 75 100 250 168 184
2. Investigations initiated 9 10 10 10 10
3. Abandoned vehicle abatements 407 195 250 123 135
4. # of Code Enforcement
violations 1,126 1,800 4,000 2,432 3,000
5. # of inspections performed 969 1,050 1,300 1,722 1,700
6. # of children involved in “Risk
Watch” 500 1,000 3,500 1,845 2,523
PERFORMANCE MEASURES
ACTUAL
FY 99/00
ACTUAL
FY 00/01
BUDGETED
FY 01/02
PROJECTED
FY 01/02
PROPOSED
FY 02/03
1. Arson incidents per capita .00034 .00036 .00029 .00026 .00025
2. Fire incidents per capita .912 1.05 1.005 1.10 1.15
DEPARTMENTAL BUDGET: GENERAL FUND
MAJOR BUDGET CHANGES:
The neighborhood clean ups and abatement process monies are maintained in the Sanitation budget. Billing for
Services was implemented to provide a funding source for public fire education and is included in the Billing for
Services SRF.
01/02 03/04
00/01 01/02 PROJECTED 02/03 ESTIMATED
ACTUAL BUDGET ACTUAL ADOPTED BASE
230,216 266,752 266,252 Personnel 271,777 273,339
53,687 65,959 64,084 Operations 55,318 58,779
283,903 332,711 330,336 327,095 332,118