ADA Grievance Form

  • The City of Georgetown has established a grievance procedure for prompt and equitable resolution of complaints alleging discrimination on the basis of disability in the provision of City services, activities, or programs in violation of Title II.

    A complaint should be submitted as soon as possible but no later than 60 calendar days after the incident or condition observed as an alleged violation. 

    Within 15 calendar days after receipt of a complaint, the ADA Coordinator will acknowledge receipt of the complaint and may, at his/her discretion, meet with the complainant to discuss the complaint.  Within 30 calendar days after receipt of a complaint, the ADA Coordinator will respond to the complaint in writing or, if requested, in an alternative format such as large print or audio tape, to accommodate a disability.

Which City of Georgetown Department, if any, is alleged by you to have failed compliance with the ADA law?