HomeMy WebLinkAboutAssistant IT DirectorPage 1 of 2
City of Georgetown
JOB DESCRIPTION
Job Title: Assistant Information Technology Director
FLSA Category: Exempt Effective Date: 10/01/2012
Revision Date: 05/30/2014
SUMMARY:
Assists the Information Technology Director in managing all aspects of the City’s information technology and systems,
with a particular emphasis on application software selection, implementation and ongoing support. Defines, plans and
implements enterprise IT systems, working with both IT and business unit staff, to achieve each initiative’s service quality,
cost effectiveness, and effective business process results. Assumes an acting IT Director role when requested in the
absence of the IT Director.
ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of
the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties
performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable
accommodations will be made as required. The job description does not constitute an employment agreement and is
subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to,
the following:
Strategy/Planning: Participates in and provides significant input and support to the IT Steering Committee to
achieve its business goals. Establishes IT departmental goals, objectives, and supporting budget.
Acquisition/Deployment: Assists in defining business and systems requirements for new technology
implementations. Collaborates with IT Steering Committee on project portfolio for the selection and acquisition of
major information systems. Evaluates proposed systems against requirements including compliance with IT
hardware/software standards and City contractual standards.
Implementation: Plans, mobilizes and executes implementation projects for selected systems. Assigns staff to
projects and evaluates their performance against implementation plans and IT standards. Ensures that systems
are properly transferred to the operations team at project completion.
Integration: Drives development of IT standards for cross-system integration and works to drive consistent usage
of integration tools as applications are implemented.
IT Operations Management: Assists the operations team to restore application systems during outage.
Participates in change control processes to ensure that changes are well designed and executed to minimize
impacts to the user base.
Organizational Management: Selects, supervises, and develops staff through review of performance data,
conferences, training and performance review. Adapts organization design over time to respond to changes in
demand from business units.
Administrative Management: Assists the IT Director in maintaining regular written and in-person communications
with the City’s executives, department heads, and end users regarding pertinent IT activities. Assists in
developing and monitoring the information technology annual operating and capital budgets.
Performs other duties as assigned
MINIMUM QUALIFICATIONS:
Education, training and Experience Guidelines
Bachelor’s degree from and accredited college or university in business or an information technology related field. Seven
years of full-time relevant job experience. Two years of the required experience must have been in a lead or supervisory
capacity.
Knowledge of:
Page 2 of 2
Capabilities, limitations, costs, acquisition procedures, performance, and operation of computer systems.
System analysis and design.
Leadership styles and how they are applied.
Demonstrated ability to make disciplined and successful decisions with the potential to significantly impact City
budgets and business operations.
Municipal government operations; or similar private sector operations; including budgeting, management
structures, political processes, government/corporate ethics and transparency, customer service practices, and
public service delivery.
“Best practice” project management techniques specific to the implementation of enterprise business systems.
These projects may include change management, stakeholder communication, requirements engineering,
iterative technical testing, and staff training.
Technology components including local area networks, server/client technologies, relational database
management systems, enterprise class software applications, tiered software applications, software development
cycles, server/desktop virtualization, VoIP phone systems, geographic information systems (GIS), and personal
computer hardware/software.
Skill in:
Providing leadership and making sound decisions.
Planning, directing and coordinating complex computer applications.
Establishing priorities and organizing effectively.
Establishing effective productive working relationships with internal staff and elected official as well as external
individuals and entities.
Communicating and interacting effectively with executive management, vendors, and other entities
Researching, evaluating, and reporting on proposed technology systems, perform requirements documentation,
review and comment on complex contracts, and negotiate with technology vendors.
Communication effectively, both orally and in writing.
Reading and understanding technical manuals, policies and procedures, system documentation
Writing clear, accurate, timely documentation.
Performing arithmetic calculations of computer or network capacity; making simple projections and forecasts.
Performing basic financial/budget reviews of department results.
Exercising sound judgment in interpretations and decisions.
Handling information restricted to specific persons
LICENSES AND CERTIFICATION REQUIREMENTS
Valid Texas Driver’s License
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision,
hearing, talking, use of foot controls.